American Reclamation is an awesome company. So often people involve themselves with cost they forget how important customer service is. I always have a positive experience with the people in the office to the drivers. The Value is there. Highly recommend. read more

This company is a MESS! I scheduled my container pick up a week ago, they kept telling me that they are going to pick up tomorrow. But the container is still at the job site now. This has already delayed my job a week. Don't use this company, it will ruin your job and day. read more

Very easy process. I've used them multiple times and it's the cheapest and easiest to book online read more

American Reclamation, Inc. - Los Angeles Dumpster Rental - Full dumpster - Recycling Center Near Me - Los Angeles, California

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I've had many problems with this company where it came to a point that they did not pick up the trash from my business for almost three weeks. Just recently the two guys that came two weeks ago they scratched my bakery van with the trash bin. A few months ago they had thrown an aluminum sheet that was next to the trash bin and scratched my van as well. I have emailed them, and have not gotten any response from them. read more

American Reclamation, Inc. - Los Angeles Dumpster Rental - Recycling Center Near Me - Los Angeles, California

After giving this company a billion chances, i'm going to cancel my service with this stupid place. They constantly miss pickups, and when I call for an extra pickup, they miss that too. I used to feel bad for the people on the phone when I call in (they are always polite), assuming that the problem is maybe with the organization above them, but if the company is that bad at doing its job, they are just leaving these people on the phone to be punching bags for their bad service. I dont know why anyone would want to work for these bozos at all. but maybe the people on the phone aren't doing their job correctly. who knows. What I DO know is that this company is horrible- and they dont know how to do their job. read more

Anytime the County eliminates competition and awards a monopoly to a company the consumer and small businesses will get screwed. Overpriced, our service cost doubled. Unreliable and Non-Responsive. We call early in the morning and the answering machine states calls will be returned in 24 hours --are you kidding me? It couldn't be more unprofessional. We call back later that morning and we are being told that bins will be delivered the next day. Today is the third day and the bins haven't been delivered. The person answering the phone didn't take know what to do. The 'gentlemen' -- for lack of a better term -- running the company are either not available or don't return phone calls either at all or not timely. Thank You to the Board of Supervisors for forcing us to do business with an unprofessional, unreliable, non-responsive company. read more

American Reclamation service was exceptional from beginning to end no one was at the property for drop off or pick up. the driver opened the gate dropped the bin in a narrow driveway closed the gate and left we called to have the bin picked up early they put us first on the list for that day the driver came opened the gate picked up the bin closed the gate and left couldn't have been done any better. competitive prices, great customer service, and easy online access. Thanks American Reclamation read more

My children literally have to walk through the truck and bin in the schools private parking lot to get to school. My husband and I have called several times to complain and they don't care. Today the driver said he didn't know he can't be there at that time. Common sense would say let's not empty the bins while children walking through. read more

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I set up a 3 yard dumpster to be delivered to my house that was being de-cluttered. When I called in the AM to get a better idea of when it would be delivered, they didn't have record of my order. Rick at American Reclamation said that he would get to the bottom of this and ensure that I had the bin delivered. He called back twice to confirm that it was, and then when it was being delivered after fixing the order error. Totally on top of things! After the dumpster was delivered, i knew that I needed another one with the rate that I was filling it, so I called American Reclamation back and they got me on the schedule to have that one picked up and another one delivered the next day. Service was great, delivered when they said it would be and fair rates! read more

Very convenient online ordering! Dumpster was dropped off and picked up exactly as ordered! Great service! I've used them before and will us them again! read more

This company is a joke they don't pick up there dumpster they dropped it off weeks ago, if any company's are concederring a bid with AR please beware I most definitely do not recommend them read more

STAY AWAY, FAR AWAY!!!! This is a dump of a company. In some jurisdictions you may not have a choice and I feel for you. If you have a choice, run. The drivers damage property, they constantly miss pickups. Even when presented with videos proving property damage caused by the drivers, they give you the run around and don't pay. Don't be fooled by the fake efforts of staff, especially Rick and Craig. They know exactly what game they are playing and they're not fooling anyone. Last but not least, John Gasparian Jr. should be ashamed of himself. He is a liar and a despicable person. read more

This company's practices are dubious at best. To avoid being a victim, I recommend that you demand copies of written signed documents for delivery and pickup of the dumpster bin rental with the following data: Rental bin ID#, time and date delivered, time and date of pickup, and the weight of the empty and full bins, rental fee, and overweight fee by pound. Insist on an independent weighing service instead of their own. I also recommend that you pay by check instead of credit card allowing them to charge for additional weight and rental days as part of the online payment agreement. Payment for weight overage or additional days ONLY after validation of the documents. In short, find another service. read more

Showed up on time, was removed on time. Everything went very well. I would recommend American reclamation for any dumpster needs.

I have asked American Reclamation many times for my renovations and they been amazing everytime! Great pricing and overall service, would recommend to anyone that asks! read more

This was the easiest! I ordered my dumpster online, selected my dates and received a confirmation email. My driver called me with a delivery window, was on time and efficient as well as courteous. On pickup day my driver called me, arrived, and quickly removed the bin. Done and done. No issues and great customer service when I called with a question. Highly recommend if you need a quick cleanup. read more

One Star? why? NO STAR! Terrible! Terrible! Terrible! Can't even start to saying... Very frustrated with this company. Since County of Pasadena changed from Athens to this place... It has been a nightmare.... It seems like only 3 person that work at this place is: Craig...who is more busy than the President of USA., Never return phone calls...Never return emails...and voice mail is always full. Rick...who is we will look into it. 10/11 when the bin is there. 11/10, NO Trash is picked up. Can't even say all the things that I really want to say on this yelp! This company should be closed.... read more

Omg! Seriously?? Not picking up out trash every week!!! Do we really have to call you guys all the time? Wooooow!!! VERY POOR SERVICE!!!! read more

Our building management recently changed the trash services from a great company to this shit service! The most ridiculous service ever! The inbreds working for this company don't do their job properly, they half a** push the trash bins sideways into their places, which doesn't allow us access to the entire bin, therefore trash collects mostly on one side of the bins fills up quickly leaving a mess! I'll post photos for proof! Take accountability for your idiotic employees and perhaps teach them how to do their job! read more

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I'm not one to write reviews, specially bad ones but this company deserves a review. If you are looking for waste services please do not consider this company. They don't service our bins for Weeks, then we have to call them to service the bin and even then sometimes they don't show up. Or they won't take the overflow, which is due to there irresponsibility. Our bill is always paid on time so the issue is on their end. We tried to cancel there services, but even that isn't going smoothly. I manage several building and not once have I had these issues dealing with other companies. Not to mention the lack of customer service, from all the times I have reached out to them maybe just today I had a decent respectful customer service representative. Low quality company all around, avoid them at all costs! read more

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If I could give zero stars I would. DO NOT USE THIS COMPANY!!! They will take your credit card number for the initial payment, keep it on file, then continue to post charges without authorization and/or notifying you! Mysterious "overage" charges a week after the bin is returned that they do not send proof of in the form of a bill or a courtesy phone call. Worst yet, they will "mistakenly" charge your card then graciously offer to credit the mistaken charge towards additional charges you won't know about unless or until you call to inquire or complain. If you do have an issue be sure to cancel your card BEFORE calling as they will process charges while you're on the phone disputing a charge. The eventual hassle involved with having to cancel your card and dispute the transactions with your bank are not worth it. DO NOT USE THIS COMPANY!!!!!! read more

Fantastic on-time delivery & pickup at a very reasonable price. Would definitely use again. read more

God, I hate what L.A. County did to us in Altadena. We now have a monopoly for trash "service", so when the service is so incredibly poor, we have zero recourse to go elsewhere with our business. And, the company obviously knows this, as they don't do anything to fix things. Case in point...I have been in my building for 30+ years. The gardeners where leaf blowing behind the bin and saw the wall was smashed in at the level where the slots are for the truck to hoist the bin to empty it. Called the company and they told me "Our driver says he didn't do it". REALLY?? He didn't admit to doing damage to my property? I'm shocked!! Company basically told me to pound sand, they're not doing anything except to tell him to "be more careful" in the future. What a horrible company we have been punished with. Thank you, L.A. County for your infinite wisdom! Oh, and BTW, my previous trash service was $43.00 a month. Now it's $180 for the pleasure (torture) of dealing with them. Maybe I'll get a response to this post from the company. (oh, wait...they have ZERO incentive to do that, don't they?) Again, this post is virtually worthless, as they don't give a damn, but needed to vent. read more

Weekly service with a 3 yard bin the last two years. They have come so inconsistent and the lack of customer service to solve our problem is u believable. They miss weekly pickups and they don't come out following day or even two days later to pick up. Unreliable and non dependable avoid at all costs. I'm sitting on trash overflowing for two weeks and they still can't get a driver to pick up the dumpster. Beyond u happy customer read more

I wish I could give zero stars, but I guess this one star goes to the one lady that is very pleasant to speak with every time I do have to call in. They constantly miss pickups, and even sometimes go a whole week or more without emptying my dumpster. They are unapologetic about it, siting that they have too many contracts and get backed up. Now the nice lady tells me to be more diligent bit calling when they miss pickups (because I have nothing better to do?), so they can notate my account better. How about sticking to my scheduled pickups and no one has to waste time on the phones at all? Just do your one job, please. read more

These people are dishonest and immoral. DO NOT do business with them. Any excuse to not deliver and they send their trucks back and charge you a non-delivery fee! No communication, no attempt to get through. Why bother when they already are making money of of you! They take your money up front and have nothing to lose by cheating. Unethical, bad business. but i guess that is par for the course these days. Hopefully there is another company in this business that is honest,. These are not them! STAY AWAY. read more

Avoid American Reclamation at all costs!! As a property manager I can confidently say I have NEVER experienced worse service from a vendor. Months and months of continuous missed trash pick-ups with no explanation given - they still always charge us the full fee though! The customer service phone number only exists so someone can say "I don't know. I'm sorry." any time you call. Truly, this company does not care about their customers at all. Do not hire them, their rates are lower because they will never actually provide a service. Wish I could give it fewer stars, I can't wait to finish the replacement contracts with another provider. read more

Flawless service from American Reclamation - did all our C & D container rentals, hauling, and processing. All three retrofits passed C&D disposal and recycling compliance with flying colors! Shout out to Kyle Bogosian! Top notch service, and prompt responses to service requests! read more

American Reclamation made getting a dumpster EASY and affordable! They answered the phone and email when I needed assistance, the delivery person was friendly and helpful, and the dumpster was easy to use and perfect. We WILL use them again in a few weeks. GREAT VALUE, GOOD QUALITY, SERVICE REQUESTED went above and beyond! read more

Good value for 2week rental of 3cu yd dumpster with excellent service . Easy availability on line

Attached a photo below. This company is complete trash, no pun intended. Been over a week and these useless idiots have yet to pick up trash. everytime you call Craig or the receptionist say "we will get dispatch out to you today" but its just meaningless words because no one actually comes to pick up the trash. so disgusting read more

American Reclamation, Inc. - Los Angeles Dumpster Rental - Recycling Center Near Me - Los Angeles, California

This is the worst trash service EVER!!!! We have been waiting almost 3 months for a new bin to be delivered and for our service to start!!!! We got our gardeners to drop off a couple trash cans to use and they even removed our trash one week. We now have RATS and RACCOONS which we never had that issue before. This is in Montrose, Ca and no one gave a rat's behind. There was a redistricting and we got lost in the shuffle. I emailed the Los Angeles County Dept of Health and instead of contacting American Reclamation they wanted to fine our building! This is 3rd world BS! Pathetic. read more

This company is the worst. Do not use them. They will deliver you dumpsters and then never pick them up. And you can't reach anyone on the phone. There are like 5 extensions and they all go to Craig who doesn't return calls. Avoid at all costs. read more

The worst customer service in the world! Haven't picked up my trash in almost 2 weeks. I've called every day multiple times a day and still no response would not recommend these people to anyone. read more

I am beyond dissapointed with this company and their team. I used this company in April 2022 for a 40 yard container to my home. Craig is the Regional Manager and seems to be the one in charge of this department. I had to call them several times to get confirmation of delivery and pick ups. I gave them the benefit of the doubt being this was my first time doing something like this. This week I needed a low boy to pick up concrete and tile. I called Craig on Monday. He priced me one bin for $720. The bin was to much for my need so he directed to their website to be able to order at less cost. I needed assitance with the website and ordering. He was not able to help me and let me know someone would call me to help me. NO ONE called me back. I called Tuesday after I spent some time working through their not so user friendly website. I asked him if the 10 yard could pick up concrete. I then let him know I placed and order for next day as the website clearly says order by noon and next day delivery. The next day no bin was delivered. I called Craig he commited to a call back. NEVER received a call back. I emailed him, no response back yet here we are two days later. My low boy still has not arrived and here I am in desperate need as my labor help has been waiting on this. If you call this company and get placed on hold you will hear a recording "family based busines with more than 40 years experience, pride themselves with customer service" I do not think so. Save your self some time and energy. Craig is a great talker, sounds like he cares when your speaking to him but in my book they give poor service, commitments of call backs yet never call you back. This will be the last time I use them. Rick Forman, you to seemed to be annoyed because I shared my week experience with you. Find another company to do your business with. BAD SERVICE ALL AROUND AT THIS COMPANY. read more

Terrible! Terrible! Terrible! ! ! ! ! ! ! I never have seen this kind of company in my 40 business time! We don't have business with them, we never contact them, nothing! But they just came and took my trash bin and replaced with a trash bin says "American Reclamation". My trash need to be picked up twice a week, My regular service did not give service because it's not their bin, and this company took my trash bin without my permission and did not give any service! it's been more than 10 days, no trash picked up, trash is all over! what's going on??? I have been calling them everyday, just want them to return my trash bin! My location is in Pasadena, is there anywhere I can get help? ? ? read more

This is the WORST trash company to deal with for any tenant or property owner . I live in Montrose which is a clean and quiet area. This company clearly DOES NOT CARE ABOUT THE ENVIRONMENT. Several neighbors in my area have complained about not collecting the dumpsters on time and letting trash pile up to 4-6 weeks. Plus the employees are reckless when transporting dumpsters to the curb . They hit my car when they were backing up and the owner STILL has NOT paid the damage his employees has done . American Reclamation not helping with environmental pollution. Companies like 3M AND American Reclamation ARE THE PROBLEM . read more

The worst company I ever dealt with - trash hasn't been picked up in over a month.... keep calling these clowns with promises to get it sorted. They would take my number and never call me back. On top of that, last time they picked up $3000 of Ferrari belly covers.... with no responsibility or even willingness to help. Awful service. Bad communication skills. DO NOT GIVE THEM YOUR BUSINESS, on top of that they still charger you for not picking up the trash. read more

Solid company ... always handles issues during transitions and is always responsive to us.

Well I have to say, I am surprised at how many recent reviews this company has had, my experience was nothing short of uplifting, efficient, and stress-free. Change is always hard, but I am glad we have had such a positive experience. As a property owner in Altadena, I was hesitant about changing trash companies. A nice young lady set-up an account for me in late September and delivered bins the same day. She helped me lower my rate and even let me pick my service days. Recently, they brought 2 little cans for recycling, it sounds like Altadena is finally starting to recycle. Thank you for all of the hard work! read more