Maybe 3 1/2 stars. They're fairly new. I think they opened in late October 2020. So, as with any…read morenew establishment, there are some service issues. The times I've donated they've appeared to be understaffed, so everything takes a little longer. The first time you donate it will take about 3 hours because you'll need to complete a medical history form and a physical exam. After that, donations usually take around 90 minutes to 2 hours... This depends on how fast your blood flows, how busy they are, and I would also say, the experience level of the Phlebotomist. The first time I donated, the needle came loose and started bleeding all over the chair. It wasn't painful, just embarrassing. They had to continue the process on my other arm, which I wasn't too thrilled about. I can't remember what exactly went wrong. The second time, I think I had a rookie. She wasn't able to find my vein and had to reinsert the needle several times. That started to get painful and it left a sizable bruise. There was a point during the donation process where she took out the manual to the plasmapheresis machine and started reading it in front of me, which didn't give me much confidence. I contemplated not going back. The third time went smoothly, no issues, it was good. Despite all of this, I still think the place has potential. You can make some decent money and they have coupons almost every month. I think these issues will get resolved with more hires and the longer they're open.

Fucking horrible...the card takes money after every swipe...the staff are uninterested and…read moreunhelpful as a new donor i only did 2 donations and honestly won't be giving plasma for a long time honestly they need to be shut down or something the lines are the longest of any facility in omaha

Lola made my first visit fun and she was very happy and positive throughout the whole process. I…read moreforgot to bring headphones, don't be like me. I'll go back.

I had to wait 2 hours just before getting poked because of how understaffed this area is. I sat in…read morea chair to get poked for 83 minuets while the employees were "restocking" they make eye contact with you and then pretend you're not there. It's honestly sad, customers getting irritated like myself that we have to wait 2 hours just to wait another hour while your poked. 3 hours for $35? $11.66 an hour. Not worth it, at least at this location.

Sophie is very gentle with the finger prick. She is kind and friendly. The facility is very cleanread more

Mostly great but I've had some staff members (on the donation floor) who have been really rude. I…read moreasked one lady to repeat what she said and she rolled her eyes and then closed them as if I was really trying her patience bc I didn't hear her. It was only my 2nd time there and she continued to talk to me like I'm stupid bc I didn't know I was supposed to hold the gauze on my arm when she removed the needle. Everyone else though had been great.

I have never had any issues. With this company. Only minor complaint I have is they need more…read morescreeners.

They emailed me for a high level management position and scheduled an interview time and didn't…read moreeven give me the address on which location to show up to. Then I tried to call both to talk to someone and the two different numbers, send to the same East Asian call center that knows nothing about the center and can't get you in touch with them. What a joke.

I called and wanted to go ahead and cancel my appointment the lady just hung up the phone didn't…read moreeven get to tell her my name. They are very rude make you feel like your nothing when you're the one taking time out of your day to help people naw I'm good u keep that lil bit of change. 9:50 am 06/03/26

Super friendly staff, Lila is incredible but the rest of the staff is lazy and don't work together…read moreand will just leave you there if you have an issue or take you off of the machine rather then fixing the needle. I told the girl helping me over and over that hurts and I know where my veins are but they kept poking me past the veins leaving severe bruising for a week plus.

After a few years donating Plasma I was told today I could no longer Donate , ! I started a new…read moremedication , and Have to be symptom free , while on medication for 1 year. !! These Techs /Nurses are terrific! It's a place where you feel welcomed and cared about. Clean , friendly. Relaxing. They know what they are doing.! I will miss all of them and especially, the Smart Cookie ( My Identification ) at the Front Desk !

This was my first visit to the Nebraska Community Blood Bank donation center. I had donated to them…read moreonce before at a mobile blood drive. I have been impressed with the efficiency and care of the service and the selection of drinks and snacks available. I don't want to sound petty about a different blood bank that literally offered day-old bagels. I mean...it's not like I go there specifically to get a snack but it's important. I just gave my blood, it's not easy. There are other reasons that I have now switched to Nebraska Community Blood Bank (mainly that Red Cross seemed like they were always trying to hard-sell me on doing Double Reds). So far so good.

Very disappointed in this place today. Pulled into the parking lot and there were very few cars so…read morethough I would be in and out. Been here an hour now and have not even been seated to get stuck. Looks like they are short staffed and the few staff they have are working at a snail's pace and take no regard in the fact that there are so many people waiting to get stuck.

I've been going to this location pretty consistently, and the staff is pretty friendly. I normally…read moredon't have issues with getting stuck, and once I'm hooked up I'm done in under 40 minutes. Easy money if you keep yourself healthy. Keep an eye on the tubing, though. They were really busy when I was there last week, and the was a kink in my tube. I told the phlebotomist and she fixed it before anything bad could happen (like pressure building up and blowing the bowl, making me defer for a month because I couldn't get my blood back. This happened about two years ago).But overall, the staff is very helpful and knowledgeable.

I've given blood here several times, and it has never been a negative experience! The staff is very…read morefriendly, and they are all very grateful for volunteers. They always offer snacks, and often have some type of drawing or contest going on for the location. I wish I remember her name, but one of the staff -- I believe Shelley? Has been my favorite member there. I feel the least amount of pain with her, she is very good at her job! I have not been to other American Red Cross locations, but I do recommend this one as it is always a quick, painless, and very friendly experience!

This facility is quite nice -- open and plenty of windows for outside light. It is clean and seems…read morewell-run. I appreciate the new equipment they have in the check-in room; there is no longer a finger stick to assess iron level now (plastic electronic device was placed around the thumb) and the blood pressure cuff is now automatic. They have a good selection of snacks after your donation is completed. Penny was my phlebotomist today and she did a great job!