I would not use this company again. We were scheduled for 3 guy's, they sent 2 and a guy who was working his first shift ever. He was so out of shape that he was gassed in the first three hours. He stood and watched the guy in the truck pack the truck. Training is not supposed to happen on the job if a client is paying for you as a worker. I'm 57 years old and I had more hustle in me than this young guy. Half way through the move they sent another guy to help out and keep the cost of 3 guys but he had smoked-up and also ran out of energy before the job was done. My boxes were all labeled and they piled them up in the living room. I had to ask them to bring them to the kitchen etc. They wanted me to pay before they were even finished. There's more to write, I just don't want to relive it. Not once did anyone act with urgency, I moved the entire storage unit myself. If I would have relied on the movers it would have cost me two more hours. The trainee scratched my kitchen table, I brought it to the lead movers attention, it did not factor into reducing the cost. If I damaged a clients property I would expect to be charged, no consideration was given when we paid the bill. read more

A Cautionary TALE Do not use any Service Organization in Rhode Island because the Attorney General does not protect consumers. In August 2016 J&M Moving of North Providence Rhode Island moved all my belongings from Natick MA into storage. I moved to a furnished condo in South Carolina and in February 2017 I called J&M to bring my furniture to South Carolina. In March a load arrived although the carrier had no help, and I had to hire someone to help him move my belongings. Much of my furniture was missing. I called J&M. They sent another load 6 weeks later and indicated that a top had come off a container with much of my fine china a crystal. I was never told this although I was present for the entire move. J& M arranged for another carrier to ship my fine goods. They arrived IN A CARDBOARD BOX even though I had packed everything carefully in a hard sided enclosure. Pictures of my broken items are shown later. Much of what was broken was priceless 19th century china. J&M paid a china claim but I believe it was because they put in a claim against the other carrier. I was still missing half of an oak vanity and a large container of horseback riding gear worth a great deal of money. J&M do not answer my phone calls or respond to my requests. The attorney general's office in Rhode Island has not responded to my complaints. I received a short email saying they did not know whose jurisdiction this falls under and were investigating this. read more

Marc, Curtis, and Fred did a fantastic job moving us across the city. Quick and efficient, the crew hardly even took a break. The owner John came to personally give an estimate for the job, and he couldn't have been a nicer guy. Would highly recommend this company to anyone! read more

This won't be long. Don't use this moving service. Moving out of town last minute and I needed some movers. J&M movers are NOT the one. Charge me for services I never received. And the mover want to cut a deal on his own, telling me to cancel with the moving company so I could pay him cash without going through the moving company. Thanks, J&M moving service. read more

My dad owned and ran a large business for 40+ years. He ran it impeccably and admired anyone who was sincere, honest and worked hard. Julio is the kind of guy my father would have liked and hired. I've used J&M twice to move extremely large, expensive pieces of furniture and both times have been very pleased. I wouldn't hesitate to recommend J&M Moving. If you're reading this now because you're trying to figure out who to use for your next move, just go ahead and make the call. I have twice and will again and again. read more

J&M Moving and Storage - Movers Near Me

I was referred to J&M recently by a colleague. We had a very limited window in which to get our move done, no problem for J&M. They were able to get me the hands needed on a 2 week notice around Memorial Day, also worh mentioning it was a move from NH to MA, over an hour drive. The crew showed up on time. They were respectul of our homes and belongings, and they were rock stars to our kids, treated them very well while also working diligently to ensure their safety around so much commotion. We had some unanticipated requests when it came to what would need to be taken apart and put back together. That said the final price came in LOWER than the next closest QUOTE I'd got when calling around. No damage to our home or belongings, polite and respectful, they worked their butts off and didnt even charge me for the extra person on the job. If I ever move again, I wouldn't hesitate to book them. read more

John and J&M saved my ass. I was out of town and my roommates were suddenly unable to move my things themselves, so I was forced to find a mover last-minute on one of the busiest days of the year. They agreed to come and help me outside of their normal business hours, arrived on time, handled the job professionally and efficiently, and charged a reasonable rate. From what my roommate told me, the guys who did the job were "good people", too. Very very thankful J&M was there for me. read more

Julio and John have done several moves for me. Their team of guys were incredible and took the time to assist me with a very difficult project of packing and moving my mother's large four bedroom home. There were several items of extreme value that were removed without incident and or damage. They are very organized and patient with the difficult jobs. They are a pleasure to work with and very helpful in every way. All of the most valuable pieces came to their next location without any damage or incident. Unlike other movers, the walls and door jams were not damaged because of sloppiness and rushing the job. Both John and Julio are very respectful, even tempered and keep everyone on track to make sure the move runs smoothly. I appreciate how much they took care with these very special pieces that were my father's and have great sentimental value. I recommend them highly. I am very particular. Thank you Julio and John and all your guys for the wonderful treatment I received by you and your company. read more

My Mom had sold her house in Johnston and I was waiting to book a move until I KNEW the house was sold and the people weren't going to back out or anything. I had contacted Big Mike and he kept saying he'd get back to me, but a week went by and I couldn't get him to confirm the date I needed - so now it was 5 DAYS before the closing, as it had been moved up! I contacted John from J & M, having seen the good reviews on Yelp. He took my call while on the road, pulled over to gather details, and was able to give me a price on the spot. He'd entered all of the items I had to have moved and was able to email the list right back with the price quote about 5 minutes after we got off the phone. Wow, what a difference in service from the start. What I got were 3 guys - Darnell (sp?), John, & Josh, who were not only really, really nice but treated my Mom's stuff so well that I was impressed. They wrapped every piece of furniture in padded blankets secured with tape and even taped the tops of boxes that my Mom had filled to overflowing (she's 81), so nothing would fall out. They filled a 24-foot truck and moved it from Johnston to Wakefield, where they unloaded it into a 20x10 storage garage. When all was said & done, in calling the company to process Mom's payment, they said they were done early, so the bill would reflect that, and Mom saved over $100 from the initial quote. So obviously I have nothing but good things to say about John & his company. I don't foresee another move in the near future, but they'd be my go-to guys and I've been spreading the word since the move. There's a reason they have 5 stars. read more

Needed one bedroom moved quickly. J&M was able to fit the move in on short notice. Kept me totally up to date about timing throughout the move day. A crew of three arrived (led by Fred), wrapped the furniture and moved is expertly. I appreciate how careful and courteous they were throughout. I would definitely recommend John and his team. Professional, careful and conscientious. read more

So, let me first say two of my three movers were nice guys. The third was on his phone more than he actually worked. The completed my move in a pretty unprofessional manner. They showed up late, took lots of smoke breaks and generally made me feel as though I wasn't really getting fair treatment. I had a heavy couch that needed to go up several flights of stairs and they damaged every single wall on the way up. I'm not talking little scuffs, I'm talking gouges. See the pictures I'm posting with this review. As for what they did to my furniture. There were very few pieces that made it through the move without damage. Nothing truly major, but scuffs and dings that just make the furniture look older than it is. When I complained to Josh and John they offered to refund 30 percent of my total costs yet never sent any money. They both acknowledged that the job was done poorly and were eager to make it right, unfortunately they never did. read more

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The service the offered was not a good one. missing furniture, broken and mold furniture was delivered. No response back after chasing them for a month. Very unprofessional. I do not recommend a service like that. read more

J&M Movers did a fantastic job with my move. Everything was cared for as if it was their own household. Everything from small bedside tables to larger items were professionally wrapped the packed into the truck in a way everything was kept safe. They even brought cardboard to support the TVs on the outside of the thick moving blankets as added security. I could not be more happy with the level of service I received! Thanks again for the move! read more

Stayed in constant contact with me the whole time and accommodated my needs. There were only 2 guys and catered to my needs as well and where I wanted everything. I had alot of heavy furniture and the furniture was big too! My new house has low ceilings due to it being an old house that's over 100 years old. It's took the guys 6 hours because there was only 2 of them. They charge the customer for gas which was crazy seeing as their rate was $99 an hour I payed $644. I wish gas was tied into that. read more

Absolutely horrendous experience! DO NOT USE. J&M is the most unprofessional business I've ever worked with. Im not really sure how they're still in business. I've been waiting quite a bit of time to post this review, giving the owner ample time make things right, but he has done nothing! Completely unprofessional. We used J&M to move from our home, to their storage, then to a temporary apartment while waiting for our new build to be completed. Upon receiving our items, we immediately noticed our belongings were severely damaged! Sure, we expected perhaps a few broken dishes or glasses, but they created thousands of dollars worth of damage! Not only were MANY dishes broken but several pieces of high end furniture completely DESTROYED as well as water damage to linens and family portraits. Bonus: they even tried to deliver us a flat screen TV that wasn't ours! The movers saw the damage as they unpacked, they noticed how upset we were and reassured us J&M would "make things right", but that never happened. I have plenty more pictures I'd be happy to share if you need even the slightest motivation to take your business elsewhere! read more

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Used these guys for a LABOR-ONLY move: 2 bedroom moved into a PODS container, on site. The two gentlemen assigned to it (John and Josh, if my memory serves?) were solid. They were on time, polite, efficient and good guys-- I talked with them a bit. If you're moving from RI, use a RI-moving company. Ones is MA will charge you extra for fuel, and from the time they leave their city. I picked JM moving based mostly on these Yelp reviews, and they were right on. The proprietor does moves as well, I'm told, so he doesn't mind getting his hands dirty. He also focused on good customer service, which I value read more

I just can't say enough good things about John and his crew. They were professional, efficient and completely understanding of some mistakes that we had made. They helped us out tremendously. I am so happy to have found them and will use them for all future jobs and recommend them to all my friends. read more

I regret using this company. They came unprepared, left early and unfinished, and didn't show common sense in packing, resulting in breaking some expensive items. For example, there was one item that was already in a flat box because it needed to remain flat. They folded it in half (which must have taken some effort), cracking it in half in the process, and threw it in a bigger box. Glassware was just put in a box without any protection so of course it was broken by the time I unpacked. read more

I used J&M to move my office to a new location. They arrived on time and worked quickly. They were professional, helpful and courteous. Made sure everything was placed where I wanted it, took great care in moving my things. I would definitely recommend them for your commercial moving needs. read more

John and his crew are fantastic! We moved our office from Pawtucket to downtown Providence (in the pouring rain, I might add) and I couldn't have asked for a smoother experience. From start to finish their team was helpful and courteous. Maria, one of their office team members, came to our old office the same day I called to inquire about availability to take inventory and photos and they gave us a quote that was pretty much spot on to the penny, so there were no surprises or hidden fees. John (the owner) even stopped by midway through the job to make sure things were running smoothly and on schedule and lend a hand with some items at no extra charge. I would highly recommend J&M to anyone who asked, you won't be disappointed. read more

I cannot say enough about these guys. From the initial estimate, to the final delivery everything was five stars. I actually paid less then the initial estimate. I had them pack a 3000 sq ft house I had been living in for 28 years. My regret is that I didn't rope off areas for them not to pack- the crew of 5 swooped in and packed everything so professionally the only item that "broke" in the transit was a cheap plate that I actually believed had cracks in it. I moved over 400 pieces of fine china and wine glasses. Perfect! I moved a lot of other stuff that goes with a 4 bedroom house, and not a scratch, not a broken anything. What I have to say is that the crew (I worked with them for the three day move)- showed me the most respect, and when it came time to deliver on every box- every piece of furniture they asked me where to put read more

J&M was fantastic! We called them with a two day window and they fit us in! Julio was so easy to deal with; fair prices, professional and very friendly. The two movers were also friendly....so quick&clean! They made the move enjoyable! I would 100% recommend this company! read more

I wish I could leave more than 5 star review! Curtis & Chris were the most amazing movers. They constantly checked in on me (I was quite anxious about our move) and were incredible packers! We could not figure out how they got all our things so safely in our little rental truck. The office ladies (Briana & Marie) were very responsive. I even spoke to the owner John because I was that anxious about moving. He was so kind & patient with me. I can't recommend them enough! My sweet husband thought we could do it all ourselves and I had serious doubts about that. My doubts were confirmed when we saw Curtis & Chris work their magic! There is no way we could make the move without their expertise! I honestly thought I would just live in my apartment forever! So thank you J&M for making our move possible & restoring my sanity. read more

My move was not without its delays and there were a few very large, very heavy items. J&M was fast and efficient, everything went perfectly. Even though my schedule changed a few times, J&M worked with me to get the job done. Everything from my kids toys, to our heirloom antique furniture arrived in perfect condition. I will absolutely recommend J&M to anyone and everyone that needs a company to move and store their belongings. read more

I recently had J&M move me from MA to RI. I wasn't sure what to expect, but I was pleasantly surprised with their results. I found the owner John to be very professional, up front, and easy to work with. He gave me a very competitive quote, as I shopped around a bit, and after meeting him he seemed honest and trust worthy, so I decided to go with his company. His crew was excellent. They showed up on time, were very polite and respectful, and didn't cut any corners. All of my furniture was wrapped and protected, and they were very efficient. I was initially concerned about the move, as my furniture was fairly new, but after seeing their careful approach I was quickly put at ease and could focus on the move. The operations manager, John, was also excellent. Everything got to my new house without a scratch. Moving can be a real pain, but having pros like J&M helping made the process a lot easier. read more

I used J&M moving this past June to move my small one bedroom apartment. I was not overly impressed. They spent the first 45 minutes trying to park the truck. I have a driveway I thought the truck could back into but the truck was too large. My apartment was in Providence on a busy street where I could not reserve a parking spot. I was charged for this time. I suppose this is my fault for not requesting a smaller truck but it's still incredibly annoying and was expensive. The driver was really frustrated and the two men were swearing at each other which was very awkward. The movers did a great job loading the truck. They took care with my things which is why I'm giving 2 stars. They took a break after loading the truck and then drove to my new place 15 minutes away. They both came back super high, which I don't mind but it definitely made them slow down. They kept taking long breaks to talk in the truck and I even caught one of the movers messing around with the lawn mower (no clue why). We ended up helping them move the rest of the furniture because they were taking so long. The total price was a little over $600 plus a tip for the movers. I'm not a penny pincher but I was quoted around $400 and was not pleased it costed this much, plus myself and two friends had to help them. At least my things arrived in good condition. read more

I received a coupon from JM movers and checked out their Yelp reviews prior to hiring. They were wonderful. 2 movers came for a job I underestimated. They handled my stuff with much care. They wrapped every item that could break or be scratched; I've never had movers so careful with my stuff before. They completed the job in 3 hours on a very hot day. The movers were friendly and professional. I have already recommended them to my parents. I highly recommend them. read more

I selected this service as a result of Yelp reviews in September of 2018. I entrusted John Morales and his company to safeguard my household and personal belongings as well as irreplaceable family photos while I was to be deployed. Upon my return, I paid John and his company; fulfilled my end of the bargain. Now I am chasing a ghost. After months of emails and phone calls to retrieve my belongings. Nothing. No goods delivered nor seen. Even after John had finally confirmed a date of 17 October 2019 for retrieval. No one showed up at the so-called warehouse in Woonsocket, RI. No phone calls replied nor returned after several attempts. So, I had no choice. I filed a complaint with the BBB and fraud with my credit card company. Moving forward with legal proceedings. Military members, veterans and civilians, DO NOT USE THIS COMPANY FOR STORAGE. You may never see your goods again. John...can you explain to me and the consumers reading this? read more

I am so glad I went with this company! Julio and AJ were fast, efficient, and extremely professional. All of my belongings were taken care of as if they were their own. I've moved many times and these guys are by far the best! Thank you so much for making my move a million times easier!!!! read more

terrible and unprofessional. they cheated me out of a day and unloaded my full truck based on unagreed deal.

An extremely professional experience. They treated my belongings with care. I've had prior dealings with other companies in the past which left a real bad taste in my mouth. Not the case here. You guys were great. You have restored my faith in the fact that there are still good moving companies out there who actually take pride and care for how they operate. I will certainly be using them on my next move. read more

My name is denise and i am so happy with your company you are a Great company as well as great people they were fast and clean and the movers were so nice they moved my things so quick and fast I was completely satisfied in how quick they were I will highly recommend this company. Thank you read more

Had a terrific experience with J&M moving! I called to get two movers last minute on June 1st - always a crazy busy day for moving companies - and the gentleman on the phone went out of his way to squeeze me in. I previously called at least 8 other companies and they either had no space or quoted me an outrageous amount, so we thought we were straight out of luck. J&M sent two guys out right away and gave me a quote way lower than their competitors. Josh and John were both wonderful! It was a very hot day and we were moving to a third-floor unit. Regardless, they were so fast and positive throughout. They went the extra mile to bring up a couch that definitely was not going to fit; they removed the door hinge and stair banister and made it happen for us. Plus, when we were approaching our requested two-hour time mark, they warned us so that we wouldn't exceed the amount we wanted to spend if we wanted to finish up the small things on our own. Many movers would have just let the time run and rack up the $$. We really appreciate their honesty and hard work! Thanks so much Josh and John - you saved our day! Don't hesitate to call these guys :) read more