Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

Following a washer and dryer installation newly purchased from Appliance Discounters (Less than 24…read morehours) the washer was not operational after the installation. Logan (Service Technician) was dispatched. Logan was competent, professional and detailed with the service. The washer was not properly installed by the service delivery of Appliance Discounters. Without a doubt and in case of need without hesitation fully recommend PACE. Jeff McManemy West County Saint Louis, Missouri

Taking back my 5 star and making it a 1 star because Yelp won't let me make it a no star. Attempted…read moreto have the dryer fixed. Had to cancel due to family emergency. Called back to reschedule, given date and time window. No show, no call, still haven't heard anything. Will never use again.

Great response time, great return for the fix and reasonable rates. Definitely recommend!read more

Mike ordered a part for my refrigerator and then disappeared. I called and texted him every day for…read morea month and he never responded.

I've not a project with him yet, but he came out and was very knowledgeable about what I need to…read morehave done.. Pricing was also reasonable. Will be using him for sure

We needed our garbage disposal removed and a new installed. They responded right away and worked us…read morein as quickly as they could. They even had a cancellation and worked us in a day earlier! They arrived promptly. James was very nice and professional. They were in and out in 20 minutes. We'd definitely use the Adept Installation team again!

The appliance technician we had was Jim. He was outstanding. We reached out to him and he was able…read moreto come out the same day

Jim is great. Scheduling was easy, he's pleasant and professional, he diagnosed and fixed the…read moreproblem in no time. Will be using Jim for future repairs.

Would give zero stars if possible. First scheduled appointment no tech showed up in the 4 hour…read morewindow or called. When they came 2 days later, were there for 3 minutes, and left still charging the full $100. Took days to finally speak to a "manager" who said she would look into it. Never heard back until I called. Horrible service from over the phone customer service to the on-site technician. Have not been in store but for service, go somewhere else!

This is my recent experience with Keeven Appliances;…read more I hired them to repair my washer.  The service tech completed a partial repair and needed to wait for a part to be ordered.  In the meantime he repeatedly tried to upsell me to a new washer and dryer which I did not appreciate.  Then he made several references to politics and made several offensive remarks concerning politics.  It's quite obvious He is left wing and very upset.  I told him it's rude to talk politics in customers homes.  When he made another sarcastic remark about politics we got into a disagreement.   He came out the second day and it was obvious he was in a bitter mood.  He obviously has a problems with conservatives and it appears he and Keeven Appliance are holding my political views against me.  We tried to explain to him that since he replaced the part the washer is exhibiting a different symptom; he didn't want to hear any of our input and was very short and dismissive with us.  I left him in the laundry room to repair the washer and I went to my office to continue to work, leaving him dealing with my wife for the rest of the service call. A while later I was disturbed in my office by the repair tech raising his voice, talking very aggressively to my wife, and standing very close to her while raising his voice.  I came out of my office and told him he is to never talk to my wife in that tone of voice or in that manner ever again.  From now on he can deal with me.  The Keeven repair tech continued to argue with us about the symptoms of the washer.  We were trying to tell him the new symptoms so he could adequately diagnose the problem, but he continually told us we didn't know what we were talking about.  He left failing to make any repairs as he said he didn't know what's wrong; yet he argued with us telling us we didn't know what we were talking about. Since that time I have left countless messages for the supervisors and/or owners.  I was told Barb is one of the owners, but she tells the receptionist she is not in... I can hear her in the background.  I have tried for nearly two weeks to get this resolved.  I have asked them to send another tech out to repair the washer or refund my money.  Barb and Keeven Appliance refuse to call me back, refuse to send out a tech to repair the washer, and refuses to refund my money for their failed repair.  The last I spoke with the receptionist she was defending their service tech and apparently have no issue with their techs spewing their politics in customer's homes. I do not recommend Keeven Appliance in the strongest terms.  Keeven Appliance has been given ample opportunity to make this right but they REFUSE.  I will not go away until they refund my money!!!!