Fixes tires in a timely manner. Takes pride in their work. Owns up to mistakes, makes them right.read more

Amazing quick service. Everyone was nice and attentive to what was needed. I will definitely be…read moreback to this location. Glad to have found them in Charleston.

Spoke with Ali on phone, said "come on down". Took me right in. Fast, excellent service at a…read moreamazing price!! Highly recommend! I'll be going back for all my mount and balance. Thx Ali

Ali came to the rescue when I was stranded in Charleston with a bent rim, flat tire and taking care…read moreof my grandkids. He told me to come in right away. It couldn't be fixed but he found an alternate rim and I was back on the road and able to get home and not have to miss work. My grandkids were so impressed with how he helped me that my grandson said "We have to give Super Bowl tickets to Ali". They have not forgotten the experience and neither have I. Ali went above and beyond and I will forever be grateful and he made a wonderful impression on two young kids. Thank you, Ali. I truly appreciate how you helped me that day.

very good job, car drove very nice after getting the lifetime alignment done. I would highly…read morerecommend Firestone for your vehicle alignment.

Service is great been here for years! will continue to keep coming and enjoy the staffread more

I always come here for my oil change and tire rotation. The staff are always friendly and…read moreaccommodating if I need to change my appointments. Spend roughly under $100 for oil change and I get the synthetic. Always in and out in less than two hours, prefer morning appointments but the shop is open until 6:00pm.

wasn't sure about coming here because I normally go to Gerald's but so glad I did Nicole was very…read morehelpful and informative and made me feel welcomed instead of rushed and haggled . I will be coming back. Thank you again Nicole!

I got to the store at 850 am on Sunday, first one there. They took all others who arrived after me…read moreand I finally had to come down as they couldn't run my car a Tesla. It took them until 3pm to complete my tire repair. DONT USE THE MAVIS TIRE ON DORCHESTER RD NORTH CHARLESTON DONT WALK AWAY FROM THEM RUN AWAY

I have never left a negative review on a business before last week on this business. I had a…read morevehicle towed to the location to have an alignment (which they could not do) and when it was picked up by a tow truck the vehicle was damaged. I provided pictures of the vehicle when it was dropped off in their parking lot as well as pictures the tow company took in their parking lot when picked up showing the damage. I have spoke to cu support several times regarding this matter. Yesterday I was told this had been approved and they would be paying for the damage. Today I called to follow up on this payment and was told the director was still investigating but unable to provide me with a phone number or email for the director, Lee, who is investigating. DO NOT USE THIS LOCATION IF YOU DONT WANT DAMAGE DONE TO YOUR VEHICLE AND NO ACCOUNTABILITY FROM MAVIS TIRE!! I wish there was a negative star to review because that would be my choice but in order to make a review I had to leave one star which they do not deserve!

Called them when I found a bubble in my tire.They saw me 10 minutes later said it'd be 45 minutes…read morewait but I was out in 15 flat!- but without a flat a full brand new tire! Well oiled machine, great price, so relieved that my whole day was not spent at the shop.

I had an emergency flat tire and received off the charts, excellent customer service. 10 out of 10…read more The tech who checked my car in for service said it might take 2 hours, because it was a busy Saturday. It took almost that long but they did finish faster, I appreciated the honesty. This crew was hustling. I had my 10 year-old son with me and they really were kind and great with him. In terms of the repair, they explained clearly the problem with my tire and found a solution to repair the broken valve. I love my car and appreciate the care they gave us. I will definitely be back for our next tire purchase or rotation. Huge thank you for getting us back on the road!!!

This business should not even be listed under rim repair. I like that the business responded to my…read morerequest and was honest with the fact that they do not handle this kind of service. But I am sure that most businesses know who does, but these days...no one wants to give that information out anymore.

Highly Recommend DO NOT use this service. I contacted Josh explained vehicle would not start and he…read morecame to my home on a Friday and attempted to complete an accurate Diagnosis on my vehicle. He came up with it might be fuel pump not sure, but he can change it on Monday and see if that is the problem. Sunday, he stated that he would be here hopefully before noon on Monday. At 2:15 pm on Monday he texted and stated I can't make it today and may have to skip it all together, which I told him I would find someone else. I did pay him $120.00 to diagnosis which was far from professional.

Originally was satistified with this location. I am updating my review now as we had a bad…read moreexperience. My wife's car was shaking when driving at a specific MPH. We choose Gerald's as we trust them. We dropped it off at night, so they could diagnose the issue. They called us and said after inspection it was a tire issue. We went ahead with the service as they recommended it. When they called us to pick it up, I asked if they were able to confirm if the issue was resolved. If not, we could have it further diagonsed and resolve the issue. They told me they do not drive the cars after installing tires. Odd as how would they be able to confirm if the issue was resolved? Continuing to trust them, we picked it up and our car. Unfortunately for us, we have two new tires and a car that still shakes.

2/26/26- I just reported a great visit on Monday but there's a little more to add…read more Sadly, it's not good. When I brought that car in a specifically said that I had brand new lug nuts on it and that I did want an impact wrench used on the car at all. Well, that didn't happen. I've now got some lug nuts that need replacement. When you look at the pics you'll see the damage. The fact that the paint at the top of the lug nuts has been scraped off also tells me that a shallow socket was used. A deep socket would never even come close to touching the top of the lug nut. Also, no attempt was made to keep the wheels clean. There are very big grease marks from someone's hands. That should have been wiped away. I'd use them again, but I'll also be sure to explain to them that this happened and that I wanted to be 100% sure it didn't happen again. And I'm dropping the stars from 5 to 3

These guys are awesome! I came in on a Saturday around noon and was helped so quickly, professional…read moreand friendly. Gavin and his crew are top-notch and highly recommend! BTW, 2 new tires very reasonable!!

If you really want to hear about Gerald's Tires & Brakes, the whole thing was pretty average and…read moreslightly depressing. I hate getting road debris in my Goodyear Eagle GTs ​I rolled in there with my 2002 Mustang GT because the tires were getting completely shot from burning rubber, so no nails this go round. The first thing I notice when I initially drove up was this cool giant snowman made out of painted white tires sitting outside. It's supposed to be cheerful, I guess someone spent way too much time trying to make rubber tires look jolly instead of plugging, but credit for the creativity, i wish i had a pictureto show you. Inside, they try real hard to be overly nice to you, small talk while waiting for a tire job or a tire balance just feels totally bizarre. I don't need conversation, I just need four tires that won't blow out on the highway. ​The guys working in the shop were smiling and acting like changing tires was the greatest job on earth, a credit to them, you should see the commercials. They got the work done on my Mustang quick enough, and the car drove fine, the tires hold air, and the alignment isn't pulling so I can't say they didn't do what they were paid to do. But all the forced cheerfulness and gimmicky decorations make you feel like you're standing in a theater play about auto repair. ​Three stars. They fixed the GT, but the whole experience leaves you feeling like everybody's trying just a little too hard to be pleasant.

Great shop quality work and excellent service. These guys know their stuff and their knowledge is…read moretop notch! great business.

I ordered a set of wheels for my wife's Mustang GT that I've always wanted. Turns out they were the…read morewrong offset, my bad. I called and got Blaine on the phone, the owner. Great guy. He was very helpful and walked me through the process of choosing the correct offset and sent me and new set of wheels immediately that arrived the same week along with return shipping labels. I'm not used to getting an owner on the phone when I call and was very happily surprised at how easy going Blaine was. I would highly recommend using this company for ordering rims. You won't be disappointed. Great job Blaine