Always kind, professional, and the work is superb! I have no intentions of going anywhere else!read more

Very nice and speedy service! Ron was so nice from the moment he help me pull my car in, to when I…read moreleft. He was so friendly and helpful. He took great care of my car, and even gave my dog a treat for the road.

Do Not Go Here! Brought my truck in for the first time! Told…read morethe check in lady to be sure to check all the fluids and grease everything that can be greased which is standard procedure anyways! Got my truck they didn't check any of it ! They didn't grease ball joints or drivelines! Put some small oil filter on it that I can't believe is right for a 454 Chevy truck! I'll never go back!! They tried to make it right but too late for me !!

Quick and easy. They suggested things that were needed and weren't that pushy. Overall greatread more

I'm originally from Concord CA, and was in Ione visiting my sister when I noticed I had a screw in…read moremy tire. My tires are from a Big O Tire place in Concord. I drove to the Big O Tire business in Jackson. I was helped my Gilbert. He was so nice, helpful, and took care of everything that needed to be fixed. His customer service and his attitude was beyond appreciated. The best customer service I've ever had. I would definitely recommend this place.

The service was polite and efficient. My car was ready in a decent amount of time. The price for…read morethe service received was a good value. The facility appeared clean, but smelled strongly of stale cigarettes. May use again just for the convenience.

For the third time i went through your wash my 2023 Honda crv meteorite gray vehicle not washed…read moreclean. There was a residue left on the car. I alerted your worker and he put me through again. He told me that the same thing would happen if i went through again., He was right after the second go through the car was still not correctly washed. This has happened before. f you can't get the cars clean your equipment should be checked. Perhaps your detergent is defective. Until I am advised that you have solved the problem I am going to another car wash an advising my friends to do the same. Laurence Lacey

Showed up for just a car wash about 10 minutes before they closed on Saturday 8/30/2025. There were…read moreemployees in the shop with the shop doors open when I arrived. There was a car in the wash and one about to get a wash. When I get up to the payment station I select my wash and tried to pay. My card doesn't work. I try two more card both don't work. I press the button that says "for assistance press button". A employee came out and just walks past me without saying anything. I wait a minute or two then decide I'm gonna drive thru and talk to someone inside. I get out of the wash and the shop doors are closed and everyone is gone. The time was 3:57pm and they didn't close till 4pm. I understand I came last minute (not knowing they closed at 4) and people want to get home. What I'm upset that the employee that walked past my car didn't saying anything about them closing early or about me not being able to get a car wash. To me that's very unprofessional and I will not be coming back at any point. I also don't recommend anyone using this car wash either. Customer service is always important.

Got outa there with way more money left to work with than I would've ever imagined. Only complaint…read moreI could have is that the shop is all the way at the top of that hill. Thats more my fault for living at the bottom of that hill.

Nice and very good at communicating. Great staff. A little expensive but not many other options.read more

Interesting new way to have an oil change for your vehicle. Super nice staff here in El Grove…read moreLocation , fast and efficient without missing quality parts and service. Greeted by General , very cordial and nice gentleman and as I observe , a very hard working young man . I think he's the crew leader in this location. I hope they open more service like this around the Sacramento metropolitan area

Pricing isn't posted on website, they don't answer phone calls, that's all I got to sayread more

Wyatt is a testament of great service and congeniality which has brought us to this location for…read moreover a decade.

my favorite place to go get oil change. I appreciate that I…read morecan sit in my car and relax . They provide such great service and then you get your car washed for free. today they were so helpful. They put air in my tires. They were pretty low. I appreciate it. It's nice to have a place where they took care of everything at once I so appreciated it.

Let's start by saying that nobody in their right mind gets up in the morning and says, "I hope I…read morehave to have my car repaired today!" That said, if it must happen, you cannot do much better than Don Wilke and Gold Country Auto Clinic (GCAC)... Honest, fair and capable... Most recently, I had a breakdown requiring a tow to GCAC... Don should have been on holiday, but one of his staff had been hospitalized and Don was on duty... While I waited for my car to be evaluated, he turned down a potentially profitable job by telling the customer that the work the customer thought he needed was still 10,000 to 12,000 miles out... Ours is an old car about to be turned in... Don and his crew had it up and running promptly at a fair price... When the new one arrives, our regular maintenance will go to GCAC without hesitation... Cannot recommend this facility highly enough...

They get the job done efficiently no stress about if someone is telling the truth about my vehicle…read more 2002 subaru and I work with kids, so I need reliable mechanics I can trust to get to work on time

James is amazing! My car broke down on a Friday and I was calling around to every mechanic shop in…read morethe area. I am from the Bay Area and we were about 2.5 miles from home when my car started making weird noises and then just died. I was able to start the car up again and get it to our house in Pioneer and get a call out to AAA for a tow. After waiting for our tow truck, I was able to get ahold of Steins Auto Care and I spoke with James who told me to bring my Tucson in so they could see what the issue was. I had the vehicle towed and due to this being a Friday, after 3pm, James advised they could look at my vehicle on Monday. I was fine with that, however, I had no car to get me home. James suggested the Enterprise Rental Agency in Sutter Creek and I was able to acquire a vehicle for a few days. Stein personally drove my Hubby and I to Enterprise and I was able to lock down a car so I could get home for my work shift. James contacted me as soon as they were able to do a diagnostic on my car and had to break the bad news to me. He let me know that the engine had failed and that I would need to have an entire engine replacement. James suggested I have the vehicle towed to Hyundai to see if this would be replaced under the Hyundai Warranty. Thanks to James and Stein, this was a smooth process and I was able to get the vehicle towed to Stockton Hyundai for a full engine replacement. Luck was certainly on my side when I dialed Stein's number for help and I appreciate all of the hard work and assistance provided by this fantastic Auto Shop. Great Job and flawless customer service and care!

Breaking down on the highway while heading home from the mountains to San Francisco is about as…read morestressful as it gets--especially with a nervous pitbull and no real idea where you are. After calling five different shops that either didn't answer or couldn't help, Stein's Auto Shop picked up. Even though they were short-staffed, already busy, and facing a holiday the next day, they said they could take a look. They also strongly suggested a nearby towing service rather than limping the truck in. That advice turned out to be spot-on--the transfer case was completely bound up. Priority Towing showed up, loaded all four of us (truck, humans, and dog), took the 4Runner to Stein's, waited while we dropped it off, and then drove us to a nearby dog-friendly hotel. That alone would've been above and beyond. The next day, the truck was fixed, test-driven, and running like normal. To top it off, the owner personally picked me up from the hotel. The whole team was kind, calm, and genuinely engaged--walking through what most likely caused the issue and answering questions without any rush or condescension. All for a very reasonable price. Owning a small business means this truck matters. A 2001 Limited 4WD 4Runner with plans to see another 200,000 miles deserves good hands, and Stein's proved they're exactly that. Huge, heartfelt thanks to everyone at Stein's Auto Care and to Priority Towing. An experience so good it almost makes the breakdown worth it. --Matt

I take my truck here to get my oil change and rotate my tires…read more I have had great service here. Took good care of my truck. I called for appointments and showed up without an appointment as well. These Gentlemen are good at their jobs.

Job will take 3x as long as it should…read more And you'll get your car back dirty. Time is money. And these guys are insanely slow... and greasey (literally). A single tire took two trips, and the installation took 45 minutes since they were standing around talking and taking smoke breaks while working. They also messed up my first order, tacking on extra costs... and they kept a tire that I asked them to put in the back when they were done. And dirty hands on my steering wheel.. Ughhh... took 20 minutes just to clean their mess... see photo: that's just where the guy put his butt Just watched one of their dirty-handed guys drive a customers car away with the e brake engaged. Wild.