Went for a regular mammogram and was contacted by Simon Med to schedule additional imaging because…read moremy mammogram back back abnormal. Zero call from the doctor, after 24 hours they responded to my message via the portal and had an excuse they have short staff. They've had short staff for about 2 years now. Response time is always slow, can't talk to a human when you call. I like my PA, but the rest of the organization is unorganized chaos. Go somewhere else.

I was scheduled for a mammogram last year, came in for my appointment only to find out that they…read morehave no technician to do it and rescheduled me today. I didn't get any confirmation so I called today. I was told that they don't do mammograms because the technician left and I have to go to other places to do it! This is so unacceptable and ridiculous. I don't know how they run their business but this is dealing with people's health. It's a medical facility not a factory that you can just cancel appointments without even notifying patients! Because of their negligence not only I missed my yearly procedure, it also further delayed it! I would not recommend this place at all! It still ZERO star!

I really liked Dr. Leila King Peterson team, and herself as well:3 they are really nice and…read morefriendly girls, easy to talk to, easy to work with:3 I really recommend this place, it's also very clean and organized AND overall just very aesthetic environment:3

My husband and I were looking for a new doctor as we've had several issues with other practices…read morethroughout our marriage. We are self employed, so our insurance is not the greatest; catastrophic only. I also have a fear of needles. I don't mind doing a blood draw once a year in case anything has changed, but our former doctor had us do it 3 to 4 times a year which would put me into a full panic attack before each visit. All this just to refill one prescription I'm on for the rest of my life. No way! Dr. Peterson and her staff have been amazing! They all listen, are caring and accommodating to our medical needs. Needless to say, our adult children are now going to Dr. Peterson and our elderly Aunt that was being taken advantage of with prescriptions and insurance with her former doctor. Today, she got a medication for $10 a month instead of $500 a month! Today, I received a free mini facial for bringing so many to this practice. Have you ever heard of this? Not anymore. They were appreciative of us as clients. That's rare these days. I just can't say enough about Dr. Peterson and this amazing practice. We love the whole staff! We're grateful for all of you!

The best 'bedside manner' in a professional setting,,,, Lauren is the BEST!!! Scheduling is a…read morebreeze! Kind and caring front office

I have been seeing Dr. Paige for a number of years. When I have questions he has always listened…read moreand given me the time I need. When my care goes beyond the abilities of this office, I get quick referrals to good doctors and clinics. The front office staff has always been professional and friendly. I highly recommend Dr. Paige and Sun Lakes Family Physicians.

If you are Awake then avoid this place!…read more I took my mother here in hopes of getting approval for an oxygen machine thru Medicare, due to the partial lung removal she had a decade ago. She is short of breath regularly, so I thought oxygen machine would be a good fix for this problem. The place must be very busy because the first available appointment was 5+ weeks out. Usually in a busy office they are many other people getting treatment when you show up, but in this case the office was empty of any other patients. They weren't busy at all. Upon arrival they collected all of the forms we had filled out and got us back into an exam room right away. The med tech came in to do some basic testing and breathing evaluations. I explained the purpose for our visit right away, and he seemed to change his attitude after this. He was also concerned that they didn't have any of the records from her history. He was very polite during his exam, but I had to laugh at the fact that he was wearing a cloth mask. A pulmonary office should be aware of the negative effects caused by wearing a mask all day, but since the office staff didn't have masks on I knew that it was a choice thing for him. Next the doctor showed up wearing a mask, and I almost got up and walked out at that point. After talking with him, and explaining the reason for our visit he said he couldn't help us because the EtcO2 readings she had were over 88. He then tried to argue for an inhaler treatment, which I refused. They didn't bother doing any of the exercises testing, which would have shown her need for the oxygen. If you want to see a doctor that doesn't even know that mask wearing is detrimental to your health, then this is your place. If you are still wear a mask yourself then this is your place, but if you have a brain then you'll avoid this place. This group should be avoided at all costs. You can't fix EVIL or STUPID, and I believe that these people are both! What happened to "Do know harm?"

I had no problem with the office getting an appointment and everyone was pleasant. I saw the…read moredoctor who answered all my questions. And he said I could quit O2 during the day, so that may be why I was so happy with him. A chest xray was ordered, and I'm hoping to get in to discuss it.

Extremely thankful I switched providers and was able to get in an urgent appointment with Ashlee…read moreand her staff today. I love how clean, warm, and efficient this office is. I'm not just talking about the staff but also the physical office itself. I'm looking forward to my actual annual checkup later this year with Ashlee. *bonus: they can get your labs done in-house at their office.

Excellent care. Highly recommend both doctor. Great office staff…read more It's great seeing someone that isn't part of conglomerate that looks at you as a number and actually cares and listens to your issues and concern.

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

I had to take my elderly mother to this ER on Tuesday evening. The nurses and physician were…read moreamazing. My mom was treated with care, the response time very fast. Probably one of the best experiences in an ER for both of us. I wish I knew the name of the male and female nurses, they were special. This is also the first ER I have had to go to since I moved to Chandler in 2015. That you for the 5 star experience and treating my mom so well.

Not a favorable impression of outpatient surgery center. No one to ask questions to and nurses…read moredon't come out to keep you updated. Family member taken back and was told I could sit with her once she was comfortable. Never came back to get me and she is now in surgery and I am give a number to watch the board.

I am a newer patient here and have to say that I have been LOVING my experience so far! The office…read moreitself is very clean and well-kept, and the staff are always very friendly and helpful. My Nurse Practitioner, Jennifer Smith, is incredibly kind and knowledgeable and never makes me feel rushed when we meet. She takes the time to listen to my questions and concerns and treats all aspects of my health. I never have difficulty getting appointments scheduled and they're always very accommodating. You can also get GLPs in person there as well which is cheaper and easier than having to drive to another pharmacy to get them, as well. Highly recommend going here if you're looking for a great family practice physician!

My husband and I have been seing Dr Benton for about 20 years. Cares about all aspects of your…read morehealth and life. Explains anything you ask and is very personable. Thr offoce staff is very patient and helpful and the nurses are the best. Highly recommend Mesa Family Physicians!