In 2017, I had several windows in the house replaced with dual pane windows from American Vision. Everything was fine - pricier than I would have expected but you get what you pay for. Lately, I've noticed there is a lot of sound/air leakage from two of the windows that were replaced. The sound coming from outside was much more prominent in rooms that had the windows replaced compared to rooms that still had the original single pane windows. Knowing that I had the upgraded "sound package" windows, and a lifetime warranty, I called in to have the windows checked. The technician arrived on time, spent about 10 minutes looking at the windows for any obvious signs of damage. He also unscrewed a screw to confirm there was at least some insulation in the side panels. HE told me there was no way to confirm the glass was the right kind of glass I ordered, and no way to check the "low-e" gas hadn't escaped from the gap. He said "it's very rare they are installed incorrectly, so this must be a sales issue." He told me he would have someone from sales contact me, no doubt to buy different windows? Two weeks later, no one has called. Just be careful about the post installation support if you go with this company. Pricier doesn't always mean better support. read more

Had two install crews and both were good. Job, Robert, Mike Jr., Justin, Erik and Adrian were good.

They showed up 5 minutes early and finished 2 hours early. They had 2 crews show up at our house due to the project size and each individual was courteous and respectful. I have already recommended them to a few friends. Thank you Victor, Gary, Hector, Julian, Matthew and Gaven for making such a big project seem so smooth. read more

AVW rocks! We have been working with them over the years, and Have finally completed our windows. Robert Alvarado, Job Morales, and Colby were incredible installers. They were very professional, fast, and friendly. The last thing will be our slider door. Can't wait! read more

This is an amazing company! Great staff all around, from their sales representatives (Nick) to their installers (Victor, Julian, Gilbert, Colbe)! The entire process was quick and easy. The windows look amazing! Definitely recommend this company and staff. read more

Just had two new doors installed. All th personnel I dealt with at AVW was awesome. From Elias who sold the doors to Chad who measured assessed the installation were professional, competent and courteous. Hector and Jose who did the install were great. They are talented carpenters who took pride in doing the job right and going the mile to have a perfect installation. read more

We had our original windows replaced with new Anlin windows. The new windows look great. The install went well. We have almost 40 windows, and a two story house, but the install was done in two days. The installers were friendly. Hector, Victor, Jose, and Gilbert did a great job on the install. read more

The team Hector, jose, Justin and Jonathan did a superb job I was impressed with thier professional performance and attention to detail. I recommend them 100% very pleases with thier servi e and the company actually got my windows I'm early read more

Installation was just great. We had to wait approximately 8 months from when windows were ordered to when they became available for installation. Job and his installation crew did a very good job installing the windows on a difficult weather day. read more

Happy to report that the other half of the windows finally came. Yippy! I can tell you that they have made a huge difference in the amount of dirt that comes blowing in with the Monsoons. Rooms done in March - regular amounts of "I don't like dusting" dust. Rooms that I made the mistake of waiting on "OMG gross" amounts of dust. The team was amazing, again (Job Morales, Robert, and Gilbert) On time, clean and tidy, in an out in less than half a day (10 windows this time) . Amazing! So happy the whole the house is newly "windowed" Like last time, I will be waiting to put the window coverings back up so I can admire the new windows just a little bit longer. They look so great! read more

The whole process of the sale and installation of the new door went very well! The quality of product and installation was excellent! Highly recommend! Mike did a great job installing the door. Very clean and attention to detail was outstanding! read more

We spent a long time reading reviews and looking for a company that could help us with window replacement for our house in Pine, AZ. We had 6 windows that needed to be replaced and they were old, aluminum frame windows that were always hot to the touch. A few years ago we spent $4k on expensive 3M window film, but it really didn't help that much. When we could start to see the interior parts of the window coming out we knew it was time to replace them - oh and they leaked too. We called American Vision Windows and talked to Elias. He came to our house in Queen Creek and we ended up buying 2 new French door replacements for that house along with the windows for our house in Pine. We got a discount by doing it as one order, and within a week all the measurements were in and the order was off. It took about 8 weeks for them to custom make the windows but it was worth the wait. Yesterday the crew of 5 guys - Richard, Hector, Edgar, Joshua and Juan arrived on time and made fast work of the install. They were probably the cleanest crew we have ever had, you would never know they were here and I have almost no paint touch up to do. They kept me posted along the way, talked to me about the install options and even sealed the wood above the windows to ensure we don't have any leaking in the future. These windows are so much better than what we had, the glare reduction is noticeable and they operate smoothly. Our last windows were hot to the touch and in the middle of the day, these stay cool. We are so excited about the new windows, we wish we had done more windows in this house, and will definitely plan to do another round next year. I would highly recommend American Vision and you can't go wrong with their lifetime warranty on the Anlin windows. read more

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Just had windows installed and they look outstanding!!! Installers ( Mike, Ryan , and Johnathon) were great! Clean , courteous, informative, and efficient throughout the install. Would definitely recommend if in the market for Windows. Also I would recommend requesting these guys to do the install. Thanks guys! read more

Bad experience to start off with. I scheduled an appointment with Gina from AVW last week for today at 6pm with Rick and its 6:20pm and nobody showed up or even called. Gina even left me voice message this past weekend to confirm and advise that Rick with AVW would be here today at 6pm. Poor experience! Guess we are going with Window World! Tyrone, read more

We had an ok experience. I'll start with the installation crews. Jacob, Julian, Mike, Johnathan and Christian were skilled,responsible and respectful while installing the windows. They all wore masks and did a good job installing the product. However we ordered the windows in mid September and the job was not completed until the end of January. Communication from American Windows was sparse and lacking. After having the windows measured and putting 50% down we were supposed to be contacted in 3-5 days with a tentative install date that was supposed to be 10-12 weeks from order. I called after 10 days and there was no date from the factory. Weeks passed and finally two of the three windows were installed 12 weeks after order, but one had to be remade due to an incorrect outside measurement. The third window was from Pella and that was finally installed 19 weeks after ordered. There were numerous reasons why it was delayed and installation dates pushed back. We would have ordered the same product as the other windows but the color for the interior frame was not available pushing us to the Pella product which was significantly higher in price. After conversations with the sales manager expressing my dissatisfaction with the numerous delay from Pella we were offered a small reduction in price for our trouble. I understand covid has caused many manufacturers to have supply and production issues but we feel the ones we experienced were excessive. read more

Horrible experience. Stressful from beginning to end. Not sure if it was because this was an insurance job. Getting the right measurements was painful. The guy had to come twice due to improper measurements. Took forever to get it delivered and installed . The installation was a circus show. Seeing the reason why they started this business is a joke to us. Kudos to those that had a good experience. Great response! Not surprising. We wouldn't turn to your company if we did need help - EVER! read more

American Vision Windows did an amazing job installing my windows and keeping the areas clean. Mike, Hector, Erik, Mike Jr, Dillion, and Jorge were professional and quickly installed 13 windows at my house. They had the job completed in a little over 4 hours. Thank you read more

We had our 20+ year old shower and separate tub replaced recently by American Vision Bath. The process could not have been any easier from the consultation to the demo and install. The price was extremely reasonable and the quality of work is great! The team that completed the work was Jarred, Dale, Joe, and Nathan. They were professional and friendly! Thank you for making the start to our bathroom remodel so easy! read more

We had American Windows installed this March in our home in Goodyear PebbleCreek community. Our sales person Elias Arrelola spent time with us discussing the various types of windows and did a great job educating us about the different styles of windows. He did an outstanding presentation. Our new windows have saved a significant amount on our electrical bill. We would recommend this company to do new or like us replacement windows. Ron Santoro read more

I had them come out to give me an estimate on replacing my old windows and arcadia door, Elias the salesman on time and answered all my questions and had samples. I had 3 other estimates which this company was not the lowest but was able to come it at a competitive price. They told me 4-6 weeks and they called me the day before the team (Mike, Drew, Victor, Jonathan, and Gilbert) were nice and respectful. They did a great job. took a few hours. They did notice they had the wrong trim but went to get the right trim and ended up having to order it but were out as soon as it came in to install. I deal with contractors all the time and I would refer this company for sure. read more

Fast, friendly and incredible work! Elias the Project Manager helped me decide what type/brand to go with, he was super knowledgeable and thorough! I had six 8FT windows and 2 huge sliding doors replaced - only one day for installation. I highly recommend this company for your window needs! Thank you Josh, Ivan, Hector, Jacob, Yaddy & Geon!!!! read more

Very disappointed in American Vision Windows. Had a scheduled appointment for Saturday which was originally at 10:00 am and rescheduled at 1:00 pm. No problem with the rescheduling. But when they don't show up at all, I have a problem. No call from "Project Manager". Nothing. Do not recommend this company. I wouldn't give them one star, except scheduler was very nice. read more

The crew was on time and incredibly efficient. Mike, Gilbert, Hector, and Erik were very polite, and left our home cleaner than they found it! Our windows and doors were very well installed, look beautiful, and immediately made our home feel significantly cooler. I highly recommend this company and their products! read more

Made an appointment at the Home Show for Thursday at 6 PM for an estimate. They called to confirm through a voicemail. My husband made sure he was home from work. No show!! Guess they are too busy for new work. read more

Thank you AVW for a job well done. Quality product and professional installation. Job and Robert did a great job and cleaned up along the way. They transformed the look of my home and certainly made it more energy efficient and sound proof, too. I would strongly recommend AVW to friends and family. thanks, read more

This is the fourth or fifth time we have used American Vision Windows (AVW) for our window and door needs. Our first experience/contact with AVW was with Elias Arreola. It was a fabulous experience. Elias and crew made it smooth and easy. Elias was prompt, gave us the information we needed, and answered all our questions. FANTASTIC! We made a commitment to use AVW for any other needs because of their level of customer service, quality and workmanship. I just wanted to let you know about a recent install we had at our home in Show Low, Arizona. We started the process late in the "season." It was Novemberish...not the greatest timing on our part. Lots of things going on around holidays, family, etc. Elias once again got right on it and got the ball rolling. We did have a few hiccups with scheduling due to the holidays, but got it all ironed out. Our install started on January 3, 2017. The first of two crews, showed up promptly at 9am (our home is a 3 hour drive from their home base in Mesa, Arizona. Sergio Zacarias, Sr. and Josh Blackwater introduced themselves, explained their needs to do good quality work, what was to be expected and promptly went to work. When I say "went to work," I mean they went the extra mile to lay down drop clothes everywhere they were working (walk ways, up stairs, over our belongs, etc). If there was any risk of causing clutter, dust, damage to our belongings, it was either covered or moved. These two were amazing! We continued to watch them work. They are truly experts. No detail was left to chance. Sergio and Josh worked well together and do amazing work. They insured all windows were plumb, square, and functional. They even took the time to wash each window (both inside and out), they taped everything (insuring the caulk lines were razor straight), and gave us kind and gentle instructions on when each window would be dry/set as not to disturb the seals. We were literally blown away. We cannot say enough about these two installers. Sergio and Josh are a great team and FANTASTIC! We just thought you should know the quality of these two installers. They deserve to be recognized by AVW. They are a cut ABOVE other installers I have seen and worked with. These guys are two that will make me continue to use AVW in the future! Great company! Great people! Hope to see you guys on my next install! AVM IS AWESOME! read more

The only reason I'm even giving them a one star was because the sales person, Kevin was a good guy. Professional and knew his stuff. The general manager in Phoenix was a different story. After meeting with the sales person on Friday, my wife and I talked about it and for $17,000 we thought the price was high. On Monday morning I called the office and was told that someone would call me back to cancel my agreement. Kevin the sales guy called and said his general manager would call me back. He called me and after we spoke for some time he offered to drop the price the two thousand I had requested. I agreed. Before I hung up he said that in order to get the discount I had two agree to two things: 1. To allow my neighbors to view my windows if requested by his sales staff. 2. Second, to write a five start review for his sales person and his company. After a sleepless night I called and then emailed the company to cancel my order. I just didn't think that writing a review before the work had even started was right. The sales person again emailed me and said that the GM would be in touch. I told him that I preferred a simple email that said the order had been cancelled and that my $1000 deposit would be credited back to my credit card. Still no word back from the GM. I'm really getting a bad feeling about a company that has so many great reviews, but forces you to write a five star review in order to get a discount. Think twice before using these guys. Prices are through the roof, and I feel that at least the GM, is a little slimy. I maybe wrong, but so far that's my experience. read more

I do not know how their workmanship is. But, if it is anything like the company truck 1215 was driving it is awful. Truck 1215 raced through a construction zone just to cut off three vehicles, who had to slam on the breaks. I would not recommend this company based on this alone. read more

This company is fantastic. We had entered a contest raffle at an event (always entering, never winning) and I was very surprised when I received a call telling me that I had won. I never win anything, especially a brand new sliding glass door. It was perfect timing as we were just closing on our new home and the sliding glass door already there was a little ragged. They set a time to come out and measure and that was when we met Elias. Elias was fantastic. He was very professional and didn't try and pressure us into additional product or services. He explained that we had won a ply-gem triple pane Euroglide door. It sounded wonderful. He went though the options with us so that we could select the colors we wanted and and just like that it was ordered. Once the door came in we got a call to schedule the install. I was not home for this part of it but my girlfriend was very impressed with how efficient and professional the install team was. They went over all the information with her so that she could educate me on it later. The new door was amazing and the glide system on this thing makes it so easy to open and close (I have experienced some heavy and awkward sliding doors in my time). We had no issues and the team did not leave any trace that they had been there. A few weeks later we realized that there was not a secondary handle on the door like the previous one had. So I called up Elias and we found out that the secondary latch was required if you have a pool per city code. So Elias and Alicia (who takes care of scheduling and ordering) did everything they could to get a team out to try and install the latch. We found out from the team that this door was not able to have a secondary latch installed but that if we have a permanent pool fence it is not needed. This was a relief because we were planning on installing one as we have large dogs and want to make sure they don't fall in. Crisis averted. It was good to know that they really cared and tried to help find a solution. At some point within the next couple of months I noticed that part of the screen on the door had broken. It was on the back of the door and didn't impair the function but looked like it had simply been a manufacturer weakness in the part. I let American Vision know that they immediately ordered the part for us so that it could be replaced. Once the part came in, the tech came out and took care of it for us. He was also very professional and efficient. Everything is working great and the door still looks amazing. I would definitely recommend this company. They have been nothing but genuine and provided excellent customer service. We will definitely return to them if we need additional replacements with the house. read more

I am a contractor and know all the pitfalls of home improvement. It has been a while since Elias came over and his crews installed windows and doors. Just as pleased as the first day. The entire experience was first class and I still get thrilled when I pull up to the house and see the way it looks. My wife gets thrilled when she gets the electric bill. Go with these folks if you are looking to upgrade your windows n doors. read more

Called for a quote/estimate. While the woman on the phone was very polite, I was told that the project manager would call me back within the hour to schedule the appointment. Never received a phone call. I appreciate that they will come out for free to provide a quote, but not that they say they're going to call you, and don't. UPDATE: Received a call - a week later. While I appreciated the return call, I no longer required their services. Had I still needed window replacements, I would probably have gone with someone else at that point. read more

My experience with this company was excellent - I would absolutely recommend them to family/friends. To be honest, I was dreading the process of purchasing windows for my new home, and my initial consultations with valley companies didn't help. Windows are expensive, salespeople use superfluous language about window technology to confuse you into thinking their products are superior, and everyone put a lot of pressure on you to sign up in order to not miss their "big special" pricing window. Fortunately I stumbled across this Yelp page prior to going with another company. My main point of contact during the purchase was Alicia. She is professional, knowledgeable, and - most importantly - patient. Understanding the magnitude of this purchase, she took a significant amount of time (often well after business hours) to talk me through the various window options and provided layman explanation for all the terminology. Best part - the price was fantastic! Windows arrived on schedule, and the installers were efficient, clean, and professional. I had to leave for work about 1/2 way through the install, and had a call from Alicia that one of the bay windows had been scratched during the process. Before I even got home, they had taken the skew, ordered a new window, and provided me a rough estimate of when they'd be out to replace the pane. Honestly, I wouldn't have even noticed the scratch, but Alicia wanted to make certain everything was 100% taken care of. All in all it was refreshing to find a company that cared so much about customer service and took the time to provide clarity on the various options. You'd be doing yourself a disservice if you didn't consider this company for your home window purchases. read more

GREAT SERVICE & PRODUCT!!! I bought Windows from this company more than a year ago and I've noticed a huge difference in my electricity bill. Couldn't believe it! I would highly recommend this company.Installation went smooth and the installers were courteous. I love my windows!!! read more

High Quality Product, Competent Salesman, Accurate Production, Skillful Installation - what more could one want? Thanks, Guys! Unlike Cathy W's experience, our was great. We interviewed 4 local window companies about replacing the windows, patio door and entry doors on our 1957 block construction home in Scottsdale. American Vision installs Anlin Windows. I researched their product and found Anlin to be my choice because of construction quality and attention to detail. PLEASE listen closely to the sales person. Look for the details you want and make sure you get what you want. We wanted argon gas filled double pane windows. We wanted our installers to be employees of the company and not sub-contractors. A 1099 employer is a sub-contractor and not an employee. Rod Troyer was our salesman. He was friendly and informative without being too pushy. Of course he had to try to close the deal on the first visit, but that is business. Expect to pay a small down payment to get the work started. Expect a separate person to come and measure the windows and doors. Expect to pay 50% of the purchase price at this time. Expect about 4 weeks for the Anlin factory to produce YOUR windows. Expect about a week or two for scheduling the installation. In summer try to accommodate the workers at an early hour to help them with the heat. On installation day have a 3 foot access indoors and our around your windows and doors. AND expect to have them remove ALL your windows before they begin to install the new ones. (Our install day it was 113 degrees, whew.) You can also expect the installers to be courteous, knowledgeable and quick in their work. If you have many windows/doors expect to have a crew come out on the second day to finish the work of sealing, caulking and fitting. Our installers, Mark, Rob & Greg, among others, were just great. Of course it is a major production and we had to adjust to a hot house, but there was no mess and no stress. The old doors and windows were removed as was all the packing for the new products. We had an extra trip for someone to refit the doors so they were weather tight and the latched worked properly, but that was efficiently done. Over all, we could not be more pleased with our windows and doors than we are with American Vision. Thanks Guys, you are great. read more

Lets just start this review with the bottom line: "This company is phenomenal." OK this is a little bit of a story, so get comfy. My husband and I attended the Yelp Pley Date at the children's museum this year, which might I add ROCKED! When you walked in the door you were given a raffle ticket and off to your left you could get your picture taken and there was a drawing. One for an IPAD 3 and one for a sliding glass door. Now my husband and I are gadget freaks however we have a couple of tablets, and me being the sensible one, (sorry honey), said, "You know what I am going to enter the sliding glass door drawing." So we put one ticket in each fish bowl, and moved on to the delights further in. I honestly gave this no more thought until I received the phone call from American Vision Windows stating I had won, I was utterly ecstatic. Now mind you I have wanted to replace our windows in our home for a while, it was built in 1960 and we have single pane steel casing windows which equal a GIANT electric bill, but the money hasn't been available to do that yet, as other home improvements are currently going on, remember....built in 1960. Elias came out, to measure our Door and he is awesome. He has fantastic customer service skills and was a real pleasure to talk to. Fast forward 4 weeks later and our door is in. Now we were able to order a triple pane, Ply Gem, four paneled sliding glass door that parts in the middle. It looks A.M.A.Z.I.N.G! They gentlemen that came out to install it were professional and had the work done in about 3 1/2 hours. I will be posting Before and After Pictures as soon as I get the chance to sit at my computer at home to do a side by side comparison. This is a class act. I have told all of my coworkers, and family when they need windows this is where to go and when we do have the finances to make that happen, I have Elias on speed dial!!! read more

SCAM!!! Pretending to be a local company. This is a national company that only offers referrals to actual local businesses. The local business that they referred me to quoted me a price that was more than 2x other quotes I had received while shopping around. Don't waste your time here read more

American Vision Windows is awesome. We received a triple-pane gas-filled Ply Gem sliding glass door in a drawing. This is a gorgeous fixture and the insulation it provides is worlds beyond the single-pane aluminum frame door I had before. (which had been broken in an attempted burglary, so even better that we got it replaced!) Elias came to our house to measure and didn't pressure us at all. He gave us some quotes for other windows in the house that came in way below what Home Depot was quoting (and they were offering higher quality windows on top of that) and we will probably end up ordering them in the future. The two gentlemen that came to install the unit were professional and polite, and the work they did was very good. They took away the old door and now my living room is much, MUCH cooler during the day. I can leave the curtains open now without worrying about the entire house going up three degrees. I couldn't be happier and I would recommend Elias and American Vision to anybody. read more

AVW treated my family and I great! If anyone is thinking of getting new windows, I highly reccommend this company. The sales woman who came out was great. I didnt feel pushed or rushed into anything and she took her time to show me all the different options I had for windows. When I decided to purchase windows from this company I was only planning on replacing some of my windows but with the outcome of the price, I decided to replace all the windows in my home. The windows look beautiful inside and out and I love the wood grain frame. It matches perfect with my wood flooring. I also notice that there isnt any heat coming inside like what I used to experience before replacing my windows. I can now open my curtains and not worry about it letting heat into my home. The installers were very friendly and professional. They made sure to clean up anything they had left behind while doing the installation. I'm looking forward to solar! read more

From start to finish everybody we came in contact with was nice, knew their stuff and did exactly what they said they would. It is hard to believe that a contractor would take care of all their customers this way, but with all of the positive reviews one can see that they do in fact take care of all their customers this way. They called when they said they would and followed through on their promises. The installation was quick, professional and clean. Locally made product, great fit and finish on my security door. Any money you think you may save at a big box store will long be forgotten when the project is done correctly by the full time employees of American Vision. No subcontractors were used on our job, with workers comp insurance and all. No sub-contractors to track down if there is any service work down the road. Which I don't expect there to be any. American Vision stands behind their products and installation. What a great experience. Keep up the great work American Vision!!! read more

First class service from start to finish. Beginning with the customer service team in the office, to Shane - the sales rep who educated us about our various window options. The installers, Job and Shawn, and (Jason?, sorry, his name escapes me at the moment) SO professional, friendly and they obviously take pride in their company and a job well done. They protected the surrounding areas before they started working and left their work areas looking better than before they began. Our new windows are amazing, and I could not be happier with the whole experience. If you are considering new windows I highly recommend you give American Vision Windows a call. Jan Mullins read more