Not gonna lie This…read morewas one of quickest and most pleasant home service calls I've ever had. My AC went down on Saturday. I called Pride Mechanical on Sunday and left a message on their non emergency voicemail. They called me first thing Monday morning, and we set up an appointment for a timeframe that worked with my fairly busy schedule for that day. Really convenient. Got a text saying they were on their way about 5 minutes after the 3 hour appointment window started. They were at my home in like 20 minutes after receiving the text. The inside of my house was kind of messy, but they didn't even need to come inside. They were able to go straight to my units and start their diagnostics less than 3 minutes after arriving at my home. Within about 15 minutes they had successfully figured out and fixed the problem. I could not have asked for a better experience. I was very grateful and impressed. The technicians were polite, friendly (and not aggressively friendly if you know what I mean), and did a great job discussing my HVAC system and answering my questions without getting overly technical or insulting my intelligence by being overly basic. As AC repair experiences go, this was the best I've ever had. The speed of service and professionalism was first class all the way.

I am try Pride Mechanical Heating and A/C this year for my maintenance services…read more The staff for setting up my appointment was extremely considerate and helpful. A very pleasant experience and customer service driven. This is a Local Family business that hasn't forgotten the meaning of customer service and Communication! The technician, Travis, went beyond my expectations and took his time explaining everything along with providing Outstanding services and communication. I will definitely be asking for his assistance in the summer visit. So far I must say that this company has been an unexpected surprise and welcome Company to my needs. I would Highly recommend them to anyone looking for a customer friendly company. I use to have Norfolk Air Air but found they have gone away from customer service, listening and Communicating to the customers. (Service Manager needs to be re-trained. Now service technicians are about what can they sell or push on the consumer . I was a 14 year customer. 1st Choice should be Pride Mechanical!

AC unit kept tripping. Would run for a while, then during shutdown the breaker would trip. Then…read morewe would get nothing but warm air. Called We Care who has provided service to us before and they were quick to get someone out and diagnose the problem. Seems there was a contact board and some wires that had frayed over time that was causing the issue. Replaced board and new wiring harness at a cost we found acceptable. As usual they took care of the customer in a timely fashion and charged appropriately. Thanks!

Professional, polite, accommodating, and very patient. Tenant texted me late Friday and Ashby was…read moreable to fit me in the next day according to tenant's schedule. When he arrived, he had to wait for my tenant to come home. After diagnosing the issue, he texted me the issue, sent me a photo and provided a fair quote. I did not have my phone with me and responded 10 minutes later. He was waiting for my approval. I would have been annoyed, but Ashby remained polite and professional. This is my second time seeking Ashby's help, I am definitely using him again in the future. I highly recommend We Care Healing.

Great company to work with! We have used them for a couple different personal properties and our…read moreoffice, from total system replacement to regular maintenance to emergency help. They are always responsive and take great care of us. Pleasant, professional, and polite every single time. Highly recommended!!

Love the company! Great Management and great service techs. Morgan, our service tech was terrific…read more Personable, quick, efficient, and thorough. Thank you!

The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

1. When contacting by Phone.. a human answered! 2. A tech…read moreperson was out to our home to investigate the bad sound our gas pack heating system was making w/in hours of contacting for services. 3. w/in 24hrs, replaced the bad part... 4. The Service tech was nice and worked quickly to resolve/replace that bad part. 5. Communications were fantastic... text when coming out, text that the part was obtained and texted "Here to replace the part" 6. YES, we would recommend this Heating/AC Co. to our family and friends for sure.

It may be September, but we are still a few weeks maybe even a few months away from Fall weather. I…read morewoke up to a hot house the Friday morning before Labor Day. I was so worried that I was about to have a three day weekend without AC ahead of me. Thanks to Connor Air Repair (and my landlord for scheduling the appointment) I'm up and running again before 2pm! Not only did the technicians take care of my issue, but they also went above and beyond to clean the unit and do other more "preventive" care. I really appreciated the social distancing measures that the technicians took as well. Including not having both in the house at the same time unless necessary, wearing masks, maintaining as much physical distance between myself and them as my tiny living room would allow. Both technicians were friendly and respectful of my property while on site as well.   My house is already two degrees cooler since I started this review!

I have had two experiences with this company first one was amazing professional respectful and…read moreefficient using one of the technicians... second I had the displeasure of meeting one of the owners and had nothing but negative inefficient and disrespectful interactions over the 45 minutes he was actually in my home "working ". Left after "nearly and hour as he summed it up with neither my plumbing problem nor my ac needs fixed.... One was going to be a little work to figure out the other was replacing ducts so I assumed he would come prepared to fix my torn away ducts at the very least. 155$ for absolutely nothing but excuses and he has the gall to tell me it would not be applied to the "work" they would have to come back and do as every other company in the area will do! His quote for three ducts was competitive but if he is doing any of the work I wouldn't bother. He did not patch my duct holes close my crawl space door or offer to suction up the water soaked floor after running four or five loads through my washer then tilting it over to inspect it... I ended up going with another company who were a little more expensive but timely respectful and did all the necessary work to ensure the comfort and safety of my family!

Kellam has been a life saver! Squirrel did some much needed plumbing, and Rich did some electrical…read morework. They are both outstanding workers, and very nice men. I'm very pleased with the work that was completed. I'll be using Kellem for any future issues.

Not a fan. We've worked with Kellam Mechanical several times over the course of two years and…read moreservice seems to have gotten worse with every interaction. We've had workers come into our home who had no clue what they were doing, left parts laying around instead of plugged in where they were supposed to be, and behaving in ways that I'd just say we did not care for and were very surprised by. When we called we'd get no response after multiple attempts, emails would go unanswered, and on and on. The more interactions, the worse the treatment got. When we looked at the DPOR website that checks licensing for the State of Virginia, we quickly learned that the actual company had either been bought out or taken over or merged (however you want to say it), by some company. I don't know the reason(s) for what in my opinion is unsatisfactory customer service or if being acquired has anything to do with it; but....yeah.....in a world gone insane, I don't need the drama of no responses after multiple calls and emails and service I find unacceptable.

I have on three separate occasions tried to get a quote for a new system from JT Mechanical. Have…read moretalked to the boss/owner who shared he was setting up his best sales guy and would give me a time. I've reached out 3 times to try and get the appointment lined up with no joy. Have worked with them twice in the past with good results. Have no idea why they won't get bk to me, but if this is how it is before a large purchase i fear the worst if i made one and there was an issue.

Who needs Angie's List when you can have YELP for free. We returned home from vacation to a very…read morecold house late on a Saturday evening. I let my fingers do some walking on the YELP pages and found JT Mechanicals to be well reviewed. Thank you Lance and Mary R. for making my decision easier. I left a message on Sunday hoping for a call back Monday morning but no....I got a call back within 2 minutes. I assured Jeff that we had a toasty fireplace and an electric blanket, we can wait until Monday am. He was punctual and came with very cute booties to cover his shoes. Jeff verified that my husband had done all the resets listed on the furnace properly and that we needed a new logic board, ugh. He then drove to the Trane Parts Store, brought it back and installed it. We felt that the service and labor charges were on par with what we expected. Quick reply, fast service, punctual, neat and clean, fair price. What more could you want? His truck says Heating/Cooling/Plumbing.

We are extremely grateful to this HVAC company for coming out in the middle of freezing rain to…read morecheck on our unit. The technician was prompt, professional, and most importantly-honest about what was going on with our system. He took the time to explain everything clearly and did not try to upsell or push unnecessary repairs. His service fee was also very reasonable, especially considering the weather conditions and quick response time. It's rare to find such reliable and trustworthy service these days. We truly appreciate his help and absolutely be using this company again for our regular routine maintenance. Highly recommend!

These guys are the best. My A/C stopped working late afternoon and they had Mike out to evaluate…read morethe situation the next morning. I needed a full system replacement and Chris and team were there 6 days later to do the job. They had to fight the heat and a sudden thunderstorm. They vacuumed and cleaned up and were so nice. Great work, great guys!