That's what I call Super Service! The former location of Firestone Complete Auto Care, America's Tire (not to be confused with American Tire Depot a few blocks east) came through in a big way & thoroughly impressed me. My right rear tire had a tire valve stem leak. Perturbed that I may have to buy a new set of tires, I remember reading good reviews about my local America's Tire, and thought I'd give them a shot. After I parked, an associate came up to me & I described the issue I had. After using an instrument to measure my tire tread & checking out my wiper blades, he informed me they can install a new tire valve stem. Best part? Absolutely free! It's part of America's Tire free flat repair, regardless if this was my first visit. Inside, the associate let me know my tire tread was good, despite being 7 years old. He suggested if I'd like new tires, he gave me a quote out the door for the cheapest available set, and said tires 10+ years old cannot be worked on, needing a mandatory change. Finally, he spotted my streaking wiper blades, and gave me the quote of $10/each for new wipers, including install. The estimated time for completion was 10:50 am, with actual finished work done swiftly by 10:25 am. Service was excellent! Quite relieved I didn't have to purchase new tires/pay for tire repair, I had my car in & out in not time. Plus, as I my car was brought out to me, the technician thanked me for coming to America's Tire, and gave me the business card of the manager. I felt welcomed & appreciated from the time I arrived, to the time I left. Color me impressed, America's Tire! You now have my patronage, going forward. My tire issue became just a minor inconvenience, and I didn't have to drop a lot of moolah for a costly repair. I wish America's Tire also did fluid changes and what not, as I would have all my car needs taken care of here. Despite that, I'm a fan & I highly recommend America's Tire for your tire needs. read more

In the morning on my way to work, I noticed my passenger rear tire was low so I stopped by, and Yair was checking the air pressure and putting air for people that stop by. I told him that I had a plug on my tire because the people at the dealer lost my tire lock, so about 3 months ago when I had a flat, I went to a tire repair shop and they couldn't do the normal flat tire patch since they couldn't unlock my tire. Yair took a look at my tire, and he said that there was a nail which was separate to the previous problem, and probably recent. To my great surprise he said he will not only repair the nail puncture, but also do the patch for my plug which I have been trying to do for some time(once I got my tire lock back from the dealer, because they had to order one since they lost it when I went for service) and went to the tire place where they did the plug but was told they wouldn't do it. Tried other tire places and they also wouldn't. I'm very grateful and impressed by this America's tire location for their customer service and attitude. They not even charged me for the flat repair, and went beyond my expectations. They didn't try to sell a new tire, like the one time that I went to Pep boys on South Street and my they said it wasn't repairable because it was close to the tire wall which I knew it was pure BS, since it was inside almost 2 inches from the wall and the tire was in great condition. Thank you so much America's tire! It is hard to find honesty nowadays, but honest pays off because you earnt a customer for life! I'll be back once I need new tires! ( I just bought these ones about 6 months ago) read more

I had a slow leak in one of my tires and needed a full set rotation, so I scheduled an appointment with America's tire. I pulled up and was instantly greeted by an employee who got to work right away scanning my tires, triaging my needs, and giving me an overview of the service. They were able to find the puncture, repair it, balance the tire, and rotate my tires. All in under and hour, and for free! Service was super friendly, the bays and lobby were very clean, and I couldn't be happier with the service I received. I'll definitely consider this place for my next tire replacement. read more

This place is great! Excellent service, friendly staff, nice waiting area. Came in to rotate and balance all four tires, with an appointment and was in and out pretty quick! Very professional place! read more

America's Tire - Lobby - Tires Near Me - Cerritos, California

Eddie & his crew are AWESOME. They price matched all four of the new Michelin tires I wanted and gave me a discount. This is the same crew that were previously located at Carson in Long Beach. Good & honest folks that really take care of their customers. There was even a prospective customer while I was there who badly wanted Pirelli tires. Although the tires were not on sale, Eddie gave the guy a deep discount. Like I said, good folks! read more

I recently visited this Cerritos location for a tire rotation and balance. The staff were friendly and the service was quick, BUT when I got my car back, there was a loud ticking sound only present after I got serviced with them. I went back to have it checked, but they just insisted it was a bearing issue and refused to investigate further. Please be aware that this lack of thorough inspection can be a serious danger to customers. Disappointed, I took my car to a different location of the same company. They were incredibly helpful, doing a full inspection and balance, and the ticking sound disappeared. Save your time and go to another location. read more

Gone are the days when I'd have to drive to Signal Hill to get my tires rotated. Of course, that's not to say the Signal Hill location has gotten bad, but I've been there a handful of times before that when the Cerritos location opened, I made it a point to try that location and see how it would compare. Actually, I heard there was supposed to be an America's Tire opening in Lakewood where East Side Mario's used to be, but I reckon that must have fallen through the cracks. For now, I'll have to make this my go-to location, even if it's not as good as the Signal Hill location. This America's Tire opened recently in Cerritos on South St next to Aldi, where Firestone used to be. The cool thing about this location is that whichever direction you go from there, you'll always find an option to grab something to eat or simply walk around an air-conditioned store while you wait for your tires to be worked on. The walkability from the Signal Hill location doesn't really compare, hence why I'm more than willing to patronize this location even if it's not as good. I first came on a weekday after work right before the Labor Day holiday weekend when I was planning to go out of town, and I wanted to make sure my tires had sufficient air pressure to make it to where I was going. It took a while, however, to be serviced not just because there was a truck that was backing into the rear lot of the tire shop, but also because there wasn't anybody stationed at the air check, located in the rear of a garage. In fact, I believe a disgruntled customer had left the air check because nobody noticed their presence. Luckily, they noticed mine, but do keep this in mind when you go to this location. You might have to get an employee's attention from afar. Yair was the one who serviced me and checked the tire pressure on all four of my tires. His customer service skills were on par with a traditional America's Tire employee, but he missed the mark when he said he'd email me a copy of my receipt from my visit, but I never received such an email. He did let me know about the condition of my tires, and I kept that in the back of my mind when I'd get my tires rotated on a future visit. That future visit was also on a weekday, but after the holiday weekend. I set up an appointment for around lunchtime, thinking it wouldn't be as busy. No joke, as soon as I got out of my car, an employee named Jay was walking towards me, ready to service me. I was impressed! I had told him I was here for my appointment, and he was able to look up my name without my having to say it! If this were my first visit to this location, it would have left a much better first impression. Before we went in, Jay took the time to run some tests on my tires and even check on the spare tire in the trunk of my car, the last of which I've never had happen despite patronizing the chain over the years. Other than that, Jay's level of service was the standard that you'd expect at any America's Tire location. He informed me of the condition of my tires, pretty much the same spiel that Yair had went over with me a couple weeks prior. However, I felt he was trying to upsell me with some new tires and wiper blades even though the tires had only reached the recommended level based on years, but not quite tread lengths yet. Though the wiper blades were understandable, I wasn't in a mood to spend ~$50 (!) on a new set of wiper blades in an area that doesn't get a whole lot of rain. But he definitely wasn't pushy; just trying to let me know of the opportunity since they did have wiper blades and tires in stock at the time. What's interesting is that it took them about 40 minutes to rotate my tires even though it wasn't even that busy. One time at the Signal Hill location, they got it done in about 5 minutes, but at least I had ample time to rest and relax in their customer lounge, which was deprived of water bottles in their mini fridge. However, there are some outlets and even some USB ports for customers to charge their laptops and other devices while getting some work done. After about 35 of those minutes, Matthew called my name to let me know that my car was just about done. He was also trying to let me know about how bad the wiper blades were, but come on, do I really need to be told the same thing twice?? Kind of overkill if you ask me. I'll definitely keep it in the back of my mind, but I'm more than willing to wait another day. Anyways, Matthew was chill too, but I had to keep my eyes on the garages to look for when my car was ready to go back on the road. A female employee was guiding Matthew out of the garage, and then he turned my car around before handing me my car key. He also gave me not one, not two, but three business cards of their store manager, Eddie, who was previously the manager of the Fullerton location, which I went to last year and didn't have nearly as good an experience. This time, it was better, but not good enough for 5 stars. 4 will do for now. read more

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I've gotten new tires from a couple of shops on the same street (South St) and also from Costco. I stopped going to Costco because they always made me wait a week or more for the tires I needed, and the wait was long even if I just needed a tire repair. So even though Costco has great, trustworthy customer service--and I've been a loyal customer for almost 20 years when it comes to all their other merchandise--Ive ventured out when it comes to tires. The other tire shops on South St were a few bucks cheaper, but I was never happy with their service or how disorganized they were. America's Tire is a chain that opened on South St not too long ago (less than a year ago?). A few months back, I had a nail in. Even though I hadn't bought the tires from them, they helped me out politely and without any hassle. So when it was time to replace the tires on my Model S, I chose America's Tire for three main reasons: 1. My positive experience with them from few months ago when I wasn't even a customer. 2. Their shop is clean and organized, and they don't push unnecessary sales. 3. I showed up for my appointment and they had a bay ready--no waiting. I was in and out in under 30 minutes, which saved me a lot of time. I'm usually wary of tire or mechanic shops--there are so many ways they can cut corners. And do a poor job simple as replacing tires, like dropping your rims without care. Even if the shop has good policies, hiring the wrong people can still ruin the experience. But with America's Tire, both of my visits met expectations and I'm satisfied. I recommend them. Also, recommend that you make an appt online even though they take walk-ins. I do wish they offered alignment services, but this location doesn't. (**This review is only for the America's Tire on this South St location.**). read more

America's Tire - New tires @America's Tire. - Tires Near Me - Cerritos, California

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I came in (today) Saturday a little after 2:00pm to have two tires installed. I was told the car would be ready around 5:30pm, so I waited at the store the entire time. At 6:00pm, even though the store officially closes at 5:00pm, I was told it would be another 20-30 minutes because they were "finishing the alignment." At 6:30pm, after waiting over four hours, I was informed they could not complete the alignment because they "don't have the proper equipment for European vehicles." This should have been identified before attempting the service. I want to note that I have been to two other America's Tire locations in the past, both of which successfully performed alignments on my vehicle without any issues and provided great service. This made the explanation even more frustrating. During my visit, I also observed employees driving my and other vehicles aggressively in the parking lot, accelerating quickly and braking hard, which was extremely concerning and unprofessional. Although the alignment charge was refunded, when I drove away my car was not driving straight. The steering wheel is now off-center, and I have to turn it to the right just to drive straight. This issue did not exist before I arrived. I left with my vehicle in worse and potentially unsafe condition, with brand-new tires now at risk of uneven wear, and no corrective solution or compensation was offered. Very disappointed in the lack of communication, care, and accountability. This experience was completely avoidable. 0 stars would not recommend anyone to come to this location!!!! read more

America's Tire - Tires Near Me - Cerritos, California

Great customer service and excellent products for the price. The lobby is always clean. Easy access from Hwy 101 and Los Osos Valley Rd.

Recently my car suddenly had a yellow low tire pressure warning out of the blue via the tire-pressure monitoring system (TPMS). And as fate would have it, this America's Tire location in Cerrito happened to locate near Los Cerritos Center and I decided to stop by for an air check. Upon arrival, visitors should see a giant sign stating that they offer free walk-in air check for any visitors. There is no gimmick and the only two information the staff will be asking are (1) your name and (2) your phone number. I had Joseph and he was very friendly. He checked all of my tires in less than 15 minutes and said one of rear tires probably has a small leak. My jaw almost dropped when he said they offer free tire repair but will need to wait for 45 minutes. I ended up choosing to skip the free repair as the store was about to close in less than one hour and I had other errands to run. I also received a tire report on tread depths and tire age. Recommendation: Tires should be replaced after 6 years of age regardless of tread depth. Superb service by Joseph - their complimentary tire inspection and air check are real deal! read more

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I recently got a flat tire and made an appointment with America's Tire located at 11524 South Street in Cerritos. I had my vehicle towed there and, as always, received excellent service. I've been buying all my tires from this location because they provide great value and reliable service, including the many free services that come with each tire purchase. The managers are friendly, and the service attendants are knowledgeable and professional. They got me back on the road quickly and made what could have been a stressful experience very easy. I highly recommend this location for anyone looking for great customer service and dependable tire care. read more

Got my GTI serviced here recently and Joseph V was awesome. Very knowledgeable, understood my concerns and addressed them quickly. I'll keep bringing my car here as long as he's here! Monse, who was there for my vehicle pick up, was also very courteous and great. Had to stop by again for a wheel weight that fell off after the rain to get my wheels rebalanced and Monse again was great as was Anthony who helped me with the car pick up. Most America's Tires are great, but this one is amongst the best. read more

For anyone coming to this place make sure you do your own person due diligence before coming here to get prices gouge here. I'm from out of town and my tire has a heat bobble in it ready to pop any second and this place had the tire I needed in stock but they wouldn't let me purchase the tire to install it because the employee claim they have to do there ( due diligence ) whatever the fuck that means. I get you can't please everyone but really some made up (due diligence) to make you sound smart is crazy. How can you be doing your due diligence when I have to now go somewhere else on a bad tire because of your made up policy and your guys tryna up sell me by saying I need a bigger tire for my cars load.. Sir/mama I drove and have had these tires and rim size on my car for 3+. Years and discount tire where I'm from installs them everytime I need them. But everyone do your due diligence and go to Cruz tires or Allen tire company down the way. Better pricing and their due diligence is marking sure your rolling, not worried about your personal custom car set being over or under load. read more

I scheduled an appointment for rotation and a check up on a flat tire. ( tires were purchased with America's tire and still currently insured). I happened to have a missing lug nut and they couldn't work on my car. Yes my fault as well for not checking prior to my arrival, but at least try to offer to sell a lug nut rather than sending me over to the competition next door, and on my way out Eduardo and his trainee said "hey I think your front lug nut is loose , you might want to check that out as well" LOL Next time I would rather drive further to the Norwalk location instead . read more

Shoutout to Matt and team. Saved me twice in 2 weeks. Got a nail in my left rear tire and they patched it up and inspected my other tires. All free. They let me know my front 2 tires were in the red and should change it soon. 2 weeks later front right tire popped in a parking lot. I went back and ended up getting 4 new tires but they took care of me, making sure I got good quality tires with an affordable price. read more

The team here always goes above and beyond for my service needs. Today, for example, I found a screw in my new tire on my Sprinter Van. Matt and the team helped me put on my spare and let me leave the damaged tire and wheel so they could replace it with a new tire. I didn't have to wait, and I was able to drive away and get on with my day without any delay. The manager and staff are friendly, professional, honest, and operate a clean and safe shop. I wouldn't hesitate to bring your vehicle here. They might not be the cheapest in town, but they are very good at what they do. I wouldn't trust a shade-tree shop to save a few bucks over these guys. read more

I have always liked Americas Tire for their free air inflation service, and warranties which cover free replacement under certain conditions. Plus, if you get there before closing at 6, they will stay late to finish servicing everyone who arrived on time. read more

Amazing service from start to finish. I had a flat tire going home from work and stopped by to get it fixed. Service was friendly and professional. There was a sidewall leak which meant that my tire needed to be replaced. It was under warranty and was replaced quickly. Felt bad that they had to finish after the store closed, but super grateful it was fixed. Thanks again for helping me with my flat. read more

Brand new location in Cerritos I had to wait till I got all my two cars done by this shop. Matt and Eddie (manager) are great people maintaining a great staff of fast, competent and efficient gentlemen. They take their work to next level of good customer service. A great shop to go to for new tires as well as 4 wheel balancing and rotation . This shop is always my go to shop if ever I need tire service, read more

America's Tire - Inside - Tires Near Me - Cerritos, California

Saw this new location when it was time to replace my tires. Found a good quote online and appointment was easy to schedule on their website. They even take walkins and their service is good and fast. They have a nice little waiting area and the employees are polite and courteous. They also have a free air check line which moves pretty fast. I am very happy with the service I received. read more

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Made an appointment and arrived 20 minutes early. Nick checked me in right away, got me situated, and explained the game plan after inspecting my tires. My car was pulled in quickly to check the flat, and within 20-30 minutes they had inspected, diagnosed, and fixed the issue. Thank you, Jay, for taking care of my car, and Nick for the great service! I'll definitely be coming back read more

I had a flat on my rear passenger side tire--completely flat. Even though I had run-flat tires, I didn't want to push my luck. After airing it up, I saw a wood screw stuck in the tread. I decided to look for a vulcanizing shop and ended up at American Tire in Cerritos. From the moment I arrived, I was treated with care. The manager, Eddie, greeted me, asked for my name and number, and personally checked my tire. He told me it was still fairly new and reassured me that it could be patched. One of his staff got to work right away, patching the tire and checking all the others to make sure they were properly inflated and safe to drive on. I waited in their comfortable and convenient lounge--tables with USB outlets and laptop power made it easy for me to keep working while I waited. In just a short time, someone came in and let me know my car was ready. And the best part? They didn't charge me anything. They said this is just part of the service they provide to customers. I was honestly blown away. I usually buy my tires from Costco to save money, but next time, I'll be buying from American Tire. Their customer service, care, and honesty are unmatched. And just in case they charge a little bit more, I'd gladly support them. They also offer discounts and--bonus--they do wiper replacements too! The next day, I realized I accidentally took a tool belt pouch with me, so I went back to return it and say thanks again. I brought a box of Turon (Filipino fried banana rolls) as a small thank you for Eddie and his team. I'm just really grateful for businesses like this--people who go above and beyond without expecting anything in return. Highly recommend this shop. Five stars all the way. read more

America's Tire - Total flat with woodscrew! - Tires Near Me - Cerritos, California

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I forgot what a great company America's tire is. A company that does a service free of charge? Does anyone even do that anymore in America? lol. Anyway I came in for a nail removal after work and the staff was helpful about explaining everything. Luckily I only needed a patch as the nail was in a fixable area. They also equalized and added air to make the psi even on all my tires before leaving, and they coated my tires? They looked shiny when the service was done. Or maybe I was imagining it. Also if I were to replace my tire the pricing was decent. They also offer wind shield replacements and tire rotation services. The waiting area has restrooms and the lobby was clean and I could watch the service being done from inside. Would definitely recommend. read more

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Excellent Job. Team was friendly and professional. Work was performed as promised in the agreed upon time. This is the best America's Tire location that I've used so far. I will definitely use them again in the future. read more

Great tire shop, very cleaned and well organized.. they'll help you with your tires and breaks, and oil changes. I highly recommend this America's Tire. They won't disappoint. read more

Nick, Edwardo, Ayir & Jay did a great job helping me get my vehicles repaired and getting certificates. Team was on top of things! Great job on such a busy day! read more

I was about to drive to Sacramento when I saw there was a screw on my rear tire. I went to this American Tire to have them see if it needs repair. They went well above what I expected. They took the car in, repaired the tire, put Armor All on all the other tires. They did this all for FREE. Yes, for FREE, even though the guy thought I was from Sacramento. I'm glad this establishment is in my neighborhood. read more

First time coming to this location since the Long Beach location closed. I got a flat tire the night before, which AAA replaced with my spare. I came here next morning, and service was top notch. As soon as I parked, a worker approached me with a clipboard, asking for details on what happened, assessed my tires, and then led me inside to explain how they'll be helping me. They were able to repair my tire from nail damage, removed the spare/placed the repaired tire back on, and pumped air in all my tires. When they were finished with my car, they parked it facing the direction of the lot exit, ready for me to drive off (very thoughtful!). The whole process was only about 20 minutes. Will definitely be coming back! PS - it's easy to mix up locations, there's an American Tire Depot on the same side of the street, literally walking distance from here, which I mistakenly went to first. Make sure you input the correct address! read more

They have patched the same tire three times in 6 months. I bought a warranty on their tires when I got new ones but they have yet to replace the problem tire. After the third visit when I told them the situation, I was told they will replace it if the air runs low a fourth time. read more

Went to get my tires inflated. There was no line and was told that the person would be just a minute. A half hour later, I just gave up and went to the one on Cherry in Signal Hill where I was seem to efficiently despite a few other cars ahead of me. This was my only negative experience with an America's Tire, and I have been to a number of others that were not this one. read more

Both Eddie and Matt were compassionate for our SEMA Show project builds. With less than 2 weeks away, it's been quite a hectic crunch time to get the builds perfect. Our imported wheels were mounted and balanced with care without a scratch !!! We definitely appreciated that !!! Their lobby was quite busy yet they had every customer addressed and taken care of. Thank you both for taking great care of us and treating us like we were the only ones in the lobby. Congratulations on their brand new location and best wishes for their continued success !!! read more

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Victor mademoiselle day this morning after having a horrible flat. I was so worried because my size tires are hard to find. He took the time to get me my tires in which one he had to have it delivered and worked with me on the price. I ended up getting 4 tires and he took care of me knowing I'm on my lunch hour. I was greeted by Hamilton which he was amazing as well. Very kind. I appreciate the entire staff for helping me. Victor your outstanding and you deserve more than just a pat on back! $$$$$$ Your awesome! I went back to work bragging about my wonderful experience. Thank you!!!! read more

The entire staff here is excellent. Special thanks to Joseph and Eddie but everyone is fantastic. The shop is very clean and the staff clearly takes great pride in their work as they are polished, professional, and serious about their jobs. I will be bringing my other two cars here even though there are two other America's Tires locations where I live in HB. Well worth the drive for the superior service and peace of mind. read more

Been going to America's Tire for 20 years for my various cars, first time taking my Tesla Model 3 with after market wheels and lowering coilovers to this new Cerritos location. Have to admit I was a bit nervous since I wasn't sure if they would work on my car which was lowered 3 inches off the ground. Had a screw stuck in my tire, they were able to take out the screw, rotate and rebalance wheels within less than an hour on a non busy weekday. Great service as always, ill be taking my wife's car for a tire rotation and rebalance. They said they might be able to receive an alignment machine if they have room in the shop for the machine. read more

America's Tire - Tires Near Me - Cerritos, California

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Went in there, told him the tires I wanted, I was in and out within 45 minutes super amazing.

I came to have a tire replaced due to a giant pothole popping one of the tires (typical California driving issue). Matt was extremely helpful and clear with what the vehicle needed to be driven safely. He was able to find something within budget and have the tires installed same day! The store itself was very clean and modern which was a positive while you wait for your vehicle to be completed. The other employees were friendly, prompt and knowledgeable. Matt thank you for making this stressful situation go so easy and smooth. Thank you to Nick for doing the final walkout and ensuring everything went smoothly. Very thankful for everyone at this location for their awesome service! read more

America's Tire - New wheels - Tires Near Me - Cerritos, California

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I'm not usually one to leave reviews, but I was very much impressed by the service at America's Tire in Cerritos. I was met by one of the service agents before I even made it to the door. Huge shout out to Matt who was simply AMAZING and went the extra mile to take care of my needs! Great customer service here and the place is clean and comfortable. Highly recommend :) read more

Today, I came to this store to buy 2 rear tires for my Toyota Camry 2011. The price was competitive: $198 for them. I know that "You get what you pay for", but I only drive my car for short distances, so I do not need top-of-the-line tires. The personnel were very courteous, and in just 30 minutes, I got my car with the new tires installed. I would buy from them again. Thanks Eddie read more

America's Tire - American Tires in Cerritos CA - Tires Near Me - Cerritos, California

I truly appreciated Eddie who provided excellent service for me today. I have been a long-time costumer of America's Tire. I dropped off a tire with a screw and they were able to repair it at no cost. I was able to come by later in the day to take off my spare and have the repaired tire put back on my vehicle. This allowed me to not miss work or pay for an Uber. I was informed about the condition of my tires without any pressure to buy. There is a clean, spacious waiting area with abundant seating and outlets in case you wanted to wait for your vehicle in the store. Bathrooms are also really clean. If you wanted to grab some food, there are plenty of options within close walking distance. It was a great experience and I will definitely be back. read more