Waited for more than 4 hours for a tire rotation today. They kept taking folks that arrived much later. Not able to keep to any times promised even after checking in... It's a shame how I got treated today! read more

Was getting my tires changed across the street at America's Tire, (we have an account at America's Tire for our fleet). I pulled up, saw this kid helping a woman reset her car's digital counter. Everything about this kid said, "I -am- America's Tire, and yes, approach me about our biz, and after I'm done with this customer, I will be ecstatic to help you!" I felt compelled to comply. He saw me looking his way. After the lady got in her car, looked at the gauges, smiled n said the sweeeetest, "thank you," he started walking towards me. "Hi! What can I help you with?" I saw the line inside. I thought to myself, "if I say anything other than, I'm looking to put a new set of tires on this car," then I'd be doing my boss and I a great disservice. He said, "no problem. have you ever shopped here before?" When we got inside, there was a tall, slightly overweight man behind the counter. Maybe my spidey-sense needs recalibtating, but I could swear I sensed a scowl, or some sort of animosity. The guy looked at me, I looked at the guy, he looked at Alex, (who's name I still didn't know, yet), "ARE YOU HELPING HIM?" I had to cut this kid some slack, "yes, he is." I gave him our work number, he plotted it in,... "whoa! you guys got a lot of cars with us." Then that maddoggin' meeaaan-scowling man became oh-so-nice. He was luvy duvy. Even with an appointment, you gotta expect some sort of wait time. I mean, even Samantha Steven's has to take the time to wiggle her nose. Knowing it was lunch time, and knowing that my body was craving either some sort of burrito or burger, I asked Alex, "where can I get a burger or burrito around here?" He pointed to the pizza shop across the street. "You gotta try their pizza. I tell everyone about that place. They got awesome pizza. They make it however you want. And for that quality of pizza, they are the best value for your buck -anywhere around here." So I did. I went there. I ate. And they kicked ass! I ordered a jalapeño personal pizza. There's only one piece left. And that's only because my boss's car has now, already-, been re-shoed. OutStanding! DUBLIN! You're doing it right! Keep up raising these remarkable citizens of yours. They make your city an AWESOME place to visit. Copies To: America's Tire Curry Pizza City of Dublin Dublin Chamber of Commerce Sincerely, Dean Michael Harrington veteran United States Navy Elections Officer Stanislaus county, California Proud member of the Hansen's Landscaping Teim. The finest artisans of their craft. read more

I took my Model X to America's Tire at Dublin CA as it had a flat. I was anxious as it was a new car with large tires. The staff were very professional and courteous. The waiting area was large and clean. The service was completed ahead of schedule and they sent me text updates. I was shown to my car when it was ready and when I told the tech, I had not paid, he politely said the service was FREE. They even checked my other wires and filled up the air. Can you believe that something is FREE these days with no strings attached!!! They only wish you would come to them when you need new tires. After this experience, I would gladly go to them. Hats off to America's tires. This is how you win new customers and be part of the community. read more

My wife brought our car to this shop for a single replacement. For context, we only have 20k miles on a 2023 car and the tire had a hole in it. The employees tried pressuring my wife to replace ALL four tires, and fear-mongered that it's very unsafe and would ruin our transmission if she didn't. Very stereotypical trying to upsell a woman with fear and hoping she wouldn't know any better, then acting irritated when she didn't agree to it. We took the car to the Chevy dealership the next day and they told us the single replacement is perfectly fine(only 1mm difference between the tires) and the other 3 tires still have 20-30k miles left. Definitely don't recommend this place after the experience my wife had! read more

Dishonest business. Called for a quote on Weds. 8/16 and was given a price of $1196 for 4 tires. This was a price match on the cost of a tire from Ford dealership. Manager on duty in the evening gave this price. Says even without an appointment, if you came in when they open the entire job would be completed in an hour or less. On 8/17, my daughter goes in, waits for an hour to even be helped. Then, the manager on day shift gives a price for $1321 and will not honor what the evening shift manager offered. He even had the nerve to say he was the one on duty the previous night and only offered an apology but no price change. Get everything in writing if you want to use this place but recommend avoiding. Dishonest and don't do what they say they are going to do. Wasted our time. read more

I got a nail in my tire and they were able to help me take it out within the hour and for free! The staff were kind and and we were able to watch them fix my car through their window! read more

I've been a customer for a few years..mostly in Livermore. I've been working g with a gentleman named Max. He's careful, thoughtful and very easy to work with. He helped get me into a set of wheel and tires for one of my classic cars and I've been happy ever since. Recently I found out he transferred to Dublin. Not only did he remember be but was able to help me out with another car. Max is awesome and highly recommend anyone who needs quality service to see him. read more

First, I had made an appointment online at a different location and showed up to the wrong location I made the appointment to. Jeff took me in anyway even though they were short staffed and were completely booked. My front tire had a small screw in it and the technicians were able to remove and repair my tire free of charge. I would HIGHLY recommend taking your car here for great service and reliable repair. So grateful for this business. read more

I got a flat on the freeway there was an America's Tire very close drove there by the way if you don't get the warranty with their tires you're doing yourself a disservice! Initially I was greeted half-heartedly by the young man who checks you in and the salesman/service-writer wasn't very kind either But, Tom the store manager stepped in settled my qualms made me feel respected and even though his shop was mad backed up got my tire replaced sooner than the estimated time he gave me. I see why Tom is the manager Great Job sir read more

Happy with my experience here. Prices competitive, pleasant service, they even called me to let me know I could come in early . Easy parking with food places close if you need to wait. read more

I owned a Honda Accord Hybrid. 10 weeks ago, I replaced all 4 tires as they were worn out. It might be my mistake no to choose tire specified by Honda. Instead I chose tire seem like a better choice at that time. I drove for 10 weeks (about 1500 miles) and realized the fuel efficiency went down by 20% (from 44 mpg to 35 mpg). Therefore, I decided to step in and was thinking "how much can I get back to trade in almost brand new tires". Surprisingly, Andrew (and Josh) offered full credit and cheaper certificates for the new tires. At the end, I did pay more to cover the difference between the price between two different sets of tires. Take away messages: 1. This is a great shop with good persons. 2. I am very surprised that Honda Accord Hybrid is highly calibrated with tire for it performance. This is something that I need to look into it. read more

America's Tire - For 2018 Honda Accord Hybrid - Tires Near Me - Dublin, California

My experience at America's Tire has always been fantastic, but my recent experience impressed me even more! I had accidentally hit a curb and completely destroyed my front tire. I was given really helpful recommendations regarding my situation, including only paying about $50 to completely replace the blown tire that was unrepairable. Thank goodness for the certificate I purchased when buying my tires from them, they really cover you in all situations no questions asked! The only thing was that they needed to transfer the tire from another warehouse, which they did so the same day and kept me updated on status throughout. I cannot say enough about the team here. In particular, thanks so much Elijah for all of your help! read more

This place fixed a tire that two other places would not (and one was another America's Tire). The other places said it needed replacement. This is a great honest place. read more

My wife and I had a leak in one of the rear tires of our Toyota RAV 4 and were attended by their salesperson Mikal. Imagine our surprise when they fixed the leak and didn't charge us a single penny! Our gratitude goes out to the staff that fixed the leak and to Mikal for this service. read more

They were all professional, kind, courteous and practically helpful in accommodating for every aspect of the service, highly recommend and happy to go back to them read more

We walked in on Saturday, September 17th to get 2 rear tires on (one had a screw in it so there was a donut on my back left). Andrew B was seemingly friendly up until my boyfriend gave him his number. He entered it incorrectly and didn't pull up an account (of course). That's when his attitude changed. He immediately made us feel stupid when he was the one who entered it incorrectly. Then tried to pull it up through address and since my boyfriend has the same name as his dad, it pulled up the same name. He repeated the number for that account and got upset when it wasn't his number. Then saw the CORRECT number listed under the account and rather than politely apologizing for mishearing us, he just continued to try to make us look and sound stupid. Once we finally had the account pulled up, I made sure to VERY CLEARLY state the year, make, and model so there was no doubt as to what was being said. He walked out with us to get the tire size and while he was at it, asked if we needed wipers. I politely stated we were okay, thank you and he, very condescendingly, stated "well it's going to rain so are you sure it's just 12 bucks" and I, again, politely stated we will be doing it on our own. When we went back inside, he "under his breath" stated that we needed wipers to his coworker, but said no as if talking crap to his friend. I have always (before this) had a pleasant experience with quick service and decent to great customer service. As I am a manager within the Customer Service industry with years of experience under my belt, it truly bothers me when it's very clear that just a little bit of extra customer service training could correct/prevent situations such as these. read more

Maybe it's just this America's tires in Dublin. Bc I go to the one in Modesto all the time and I'm in and out. Longest I've waited there was maybe 30 minutes. I went to this location after work bc I had a nail in my tire and had to get it repaired before I headed over the altamont back home. Maybe it's bc I came in for a free service and that's why I had to wait 3.5+hours. Also, I walked in and out the lobby several times to get fresh air and grab food and almost everytime I came back in, there were a set of new customers waiting for their cars. Don't offer free services at your place of business if you're going to treat those customers differently. I get it, business is business. But if that's the type of customer care you're giving, take out the free service. And the gentleman told me that most these customers had appointments. But someone came in 25 minutes late for their appointment and still was serviced before others. Pictures will show I was checked in at 2:32pm but my arrival time was put to 4:59pm. When they finally serviced my car at 5:22pm, it was completed by 5:43pm. A service so quick, took 3+ hours to wait for. Do better. read more

America's Tire - Wait times. - Tires Near Me - Dublin, California

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Americas Tire never disappoints and today service technician Jeff Saunders went above and beyond to help us with selecting new tires for my Jeep. The owner of this business needs to be aware and very happy to know that he has an employee like Jeff representing his company. read more

"A salesperson should be out in about 20 minutes" said the young man who checks in arriving customers. "And that's actually pretty good," he reassured me. "No, that's actually terrible," I corrected him. I didn't see many customers around on this warm summer Wednesday. If it's 20 minutes just to talk to a salesperson, I can't imagine how long the actual job would take. Of course, at this business, maybe 20 minutes really is a good time! Why would a customer wait 20 minutes to talk to somebody about giving them hundreds of dollars? My prior visits to this business have been completely different. I hope it improves, and I will give them another chance. Of course, I'm a bit of a chump. read more

I got a slow leak in my tire. I was heading out on a road trip. I needed it fixed fast. America's Tire got it done in about 1 hour. They didn't even charge me. I got where I was going on time thanks to their quick service. read more

America's Tire - Flat fix was free - Tires Near Me - Dublin, California

Got some new wheels setup by the team at America's tire. Great service, accurate timeframes. I came with a special request to install specific lug nuts, hub rings, etc. team was knowledgeable and did it all correct. Will be coming back for sure. read more

America's Tire - Tires Near Me - Dublin, California

This was my second visit to America's Tire. I went there to have tires replaced on my RV. The first visit was for the front. The second visit was for the rear dualies. The first visit went great. They knew where to place the jack to lift the RV. You can't just lift them any ol' place. The removed, replaced, balanced, and installed the tires with zero problems. Not a scratch on the aluminum wheels. They even knew to place the balance weights on the side of the wheel that faces the RV so they're not visible and what the correct air pressure of the tires are supposed to be. Pretty much perfect. It was two guys doing the work. I definitely got the "A" team. Took less than an hour. The second visit did not go as well. I sat in the waiting area in a position where I could see the team working. This time there were 4 service people working on the order. Made sense, a person per tire. From the start it was clear this team was not the "A" team. I'm not sure if they were even the "C" team. No one seemed to know exactly what to do as far as the lift points were concerned. There was what looked to be someone supervising the group. He was able to finally show the team where the lift points are (you can't just lift it by the axel) and were able to lift the RV and get the tires off. Once the tires were off, they brought them in and started the replacement. Took forever. Ok, not forever. Just much longer than the front two tires. And none of the service folks seemed to have a real grasp on what they were doing. I thought they might be new hires. I didn't mind that. They were asking questions and getting the work done. When they were done, it seemed to take a lot of discussion to get the tire back on. I'm thinking they are trying to get the orientation right. You should mount dualies with the stems 180º across from each other. They finally finish up and give me my keys. I do a cursory inspection, all looks good. Except they put the weights on the exposed side of the rim? Ummm.... Not what I had in mind. But I gotta get home, so I figure "There must be a reason they were installed that way. I can deal with it.." and i leave. After getting home I notice the valve stems are not orientated correctly. Each side is not even installed with the same orientation. It's OK, this happens. I give them a call, explain the situation, and they tell me to bring it by first thing in the morning and they will correct it. Cool. Visit #3. I bring it in at 8AM. Explain the problem again. And they tell me it will be taken care of. Since the wheels will be off, I asked that they move the weights to the side of the wheel that faces the RV. They said they they would correct that too. All seems good. Until the work begins. This time it's Just two guys. But it starts off rocky. One the guys rolls to the back of RV but both to where the lift point are. He's on the wrong side of the axel looking for where to lift the RV from. I could have sworn these two guys were on the team that replaced te tires the day before. Concerned, I go out and ask if anyone told them about the lift point on an RV. I received a couple of blank stares and a little bit of mumbling. I leave them and they go find the guy that advised the group from the day before. He shows them where the lift points are. Even after that, they both still seemed confused (maybe that was just my imagination), so I felt I needed to go back out to confirm they were clear on what they needed to do. They said yes and I left them to it. RV gets lifted. Outer tires get removed and brought in for re-balancing. The weights are placed on the "Correct" side of the wheel and the wheels are reinstalled on the RvV in the correct orientation. Took almost as long to get that done as it did to get the four tire replaced the day before. All's good, right? not exactly. After inspecting the work, I find one of the service people did not clamp the rim in the balancer tight enough. This allowed the rim to spin freely and the clamp to scratch the surface of the rim. These are polished aluminum wheels, so the marks are very noticeable. The scratches are not deep. I should be able to polish them out. But, still. Plus they filled all four tires to 80 psi instead of checking the sticker on the door for the correct tire pressure, which is 61 psi. I get that them dealing with an RV is a one-off. I get that some of the service folks are not going to know how to deal with it. I don't even mind if my RV is used in their training. But I doubt if I will ever go back to this particular America's Tire location. read more

America's Tire - Scratched rim. - Tires Near Me - Dublin, California

In my case, their claim to price match Costco was inaccurate. When it came to check-out and pay, I questioned the total being quite a bit higher than I had expected and only upon my insistance, the cashier showed me the screen with the additional charge of $265+/- for their warranty. It was added in without asking me if I wanted it!! I guess they really can't compete with Costco when it comes to price matching. read more

The service is good but stay away from Jeff. He's disrespectful with customers. Tom is the manager of this store and was out today. Jeff got a major attitude so he walked away from his station to go get Kyle. All this was over unhooking a trailer. I informed him the truck has wheel shake and the tires on the truck need to be balanced or checked also. He said you need to take the trailer off the truck. His face looked like he was a pissed off cop! He then said I'm not going to help customers with an attitude. ? All this was in less than a minute. After Kyle came to me all was good. Jeff needs to be in another job other than greeting customers. read more

Such nice people and so fast! Got all four tires replaced last minute before I had a long work trip drive. Will come back even though I live kinda far! read more

Staff were helpful. Scheduled an appointment to get a new set of tires and services were performed in a timely manner and the guy at the front was nice. read more

10 stars!! Took my Kia Carnival in tonight at 5pm after hitting a pothole on Vasco. Greeted immediately upon walking in by Evan. He confirmed it would need to be replaced, looked up our account and found the tire in stock. We were expecting to have to wait until tomorrow for the repair when he pleasantly surprised us with saying it could be done tonight. Two energetic young men replaced the tires and rotated the others. We were out of there in 45 min. Another observation I made was how upbeat all of the staff was, from the front room to the shop. To me it showed that they enjoyed what they were doing. We have always purchased tires from America's Tires - this location though is my favorite. Keep up the great work!! It is appreciated!! read more

I chose this tire shop primarily because I needed both tire replacement and alignment done, and wanted to streamline the process rather than going to separate places. After reading positive Yelp reviews and having a helpful conversation with Julio over the phone, I felt confident in my decision. However, my experience took a disappointing turn during my appointment. Despite already knowing the make of my car before my appointment, they couldn't complete the alignment due to a missing OEM part. This was particularly frustrating as it was my first time buying tires, and I relied on their expertise to guide me through the process. It felt like a bait-and-switch tactic. I would have 100% opted for Costco, given their better warranty and deals (they provide a 5 yr warranty on tires vs with this place you have to pay an additional fee for an extended warranty), for the tire purchase and elsewhere for alignment had I known they couldn't provide both services. Furthermore, the person I worked with offered to leave me one of my tires as a spare since they weren't all worn out. However, when I got my car back, I was already so frustrated with them that I just drove right home, only to realize they hadn't left my spare tire with me. So even that small detail just added to the inconvenience and frustrations I've had with this place. In the end, while the tires themselves are of decent quality, the overall experience left me feeling very frustrated and disappointed. I honestly felt like they just got me through the door to purchase tires by promising the alignment, only to upsell me on the more expensive service without disclosing the inability to perform the alignment until after the tires were replaced. There wasn't really any consolation for the inconvenience either. It was hard to talk to the other representative who was issuing my refund for the alignment, so I wasn't able to express my disappointment to them, which was also just annoying. I felt like a very low priority now that my one service had been done and paid for. Next time, I'll be more cautious in my choice and ensure that the shop can deliver on the services promised. read more

I had a great experience this past September - I had a flat tire and was told that I ran over a "bolt." I appreciate the kindness and respect shown to me - I was pretty stressed out upon my arrival. The service was done very quickly and I drove away with four reasonably - priced, quality tires and zero hassle. Highly recommend. read more

So I had a slow leak in my tire. My car has 11k miles on it. When I got my tires aired up the guy tells me my tread is too low and need to buy all new tires because it's against the law to patch it lol. I'm like I have 11k miles on this car and they are performance tires. Took my car to Big O. There apparently was a small nail in it. They gladly patched it for 37 dollars and said I had plenty of tread. I feel like these guys just try to get a sale out of you when you need "free air check" They obviously lie. Place is a joke! read more

I got a flat tire, and by the time I changed to the spare it was already 4:30, and they close at 5. I called, and they said to come right over, and they said of course we can fix your tire. They stayed late to make sure I could drive my car safely, and were so kind about it. They were so helpful, and I would highly recommend coming here! read more

I'm very disappointed with this location. I have been using ATC for over 25 years. Most of my vehicles at one point or another have had new tires from them. Today I noticed a low tire. So on my way to work I decided to stop my and get an air check. Turns out my rear tire had a flat. The tech that checked it said it looked like it could be fixed. I was told to park outside and go in. Well long story short the "salesperson" inside told me they couldn't fix it because the tred was too low. Also that the spare was too old. (He didn't even look). I didn't want to purchase 1 tire because I'm planing on getting all 4 new bigger wheels and tires. So I ended up going down the street to big o tire. Where they fixed my tire and said I had plenty of tred left to fix it. Seems like ATC is just out to get a bigger sale. They now have lost my business. I'll get my tires elsewhere from now on... shame on them for their unethical business practices. I hope corporate reads this review. read more

I should just come to this America's Tire location rather than their San Ramon location. I called their San Ramon location. After being turned away at 2:30 at their San Ramon location; I immediately called Dublin. Tom (later saw his business card as I checked in that he's the manager) told me to come by as soon as possible and to expect to wait until after they close at 5:00 pm. Of course it was fine with me. I just want to be safe especially since I have my girls with me all the time. Morgan was very friendly when I checked in and after inspecting my tire, then tires; I realized I needed to replace at least 3 of them. Apparently I haven't driven too much the last two years compared to previous years. That makes sense due to Covid. After going over numbers and my credit due to my tires still being under warranty; I agreed to have my tires replaced. It was cheaper than how much my husband pays at Costco. Of course the credit had a lot to do with it; but, I've been loyal to America's Tire for over 15 years (since I lived in Reno). As long as they continue with their great service (Dublin location); I will continue to purchase my tires from America's Tire. read more

America's Tire - Tires Near Me - Dublin, California

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Sitting for 2 hours, bought 2 tires. Just told it will be another 1 hour and 45 minutes. These people have no idea what customer service is. Avoid Avoid Avoid. A person that was here 20 minutes before me, same bought 2 tires and gone. The lame excuse was that that person had an appointment. The garage has 4 lifts and 3 are sitting empty. Avoid Avoid Avoid Avoid Avoid. read more

The from desk staff were friendly and techs provided good service. Thank you for the help!

I 100% recommend America's Tire at the Dublin location for their kind, quick, excellent professional services. They helped remove a nail in my tire for free and that too within an hour. The place is very busy and I would suggest making an appointment beforehand. Recently I made a walk-in when one of my car tire pressure went very low and the salesperson Joshua went above and beyond. Joshua analyzed what the issue was and quickly fixed it within few minutes. I highly recommend Joshua for all the services at this location. read more

I don't remember the guys name but he worked the front desk. Younger guy. He took care of me. I have an old beater as a commuter car and needed to change my windshield wipers. This guy went above and beyond to find it for me, walk to get it and installed it. They worked on it for over an hour and it cost me $40. Zero complaints. Even topped my air off for me when I asked if they provided air. Most wouldn't go that far for wipers. They definitely earned my business and recommendations. read more

Service was so unreliable today. Brought my car to get tires rotation and balance. I told them I was waiting. About 45 min later. I got phone call and txt saying my car is ready. I went to a service rep and he told me to just sit down there and and they come out call your name. I'm like waiting, waiting see those tech coming calling other people their car is ready. I went to look at parking lot and see my car park outside. I went to service rep agian and ask for my car cause I was waiting for 30 min after the call. The rep check the box with the done work and finally give my keys. The service rep in red shirt who told me to sit down there and wait for them to call my name never come check on me. I came up to yoy and ask for my car cause i got call say its ready but he didn't even go check since they put the done work pack in thr box. Maybe because my appointment is just a tire rotation and didn't make any money for them so they put me at the bottom service. Also, I question if they really rotate my tires. Because I had one rear passenger wheel that was different than others. They didn't rotate to the front but rotate to the rear driver side. I always thought they rotate in X patern.. Rear tire to front and front tires to the rear. Seems like they rotate side to side cause my right rear rototed to left rear. read more

First time to this location since I work nearby. Decent employees (not rude, just avg) but horrible time management. If you value your time go to a different location. Slowest service ever, even with appointments. It takes 1hr for them to put a single wheel on. A wheel That has been dropped off for a tire change, not a proper full tire change appointment, just literally a single wheel swap. Never experienced this at any other location. I have a spare set of full size wheels as spares for my vehicle, so whenever i need tire changes, I swap my wheels at home, drop them off (usually one or two at a time). When I come back for a pick up they throw them on for me, load up my spares in the trunk and I'm on my way. No waiting, no wasting their or my time. Handled super quickly. When I questioned it, he started giving me various time lines, the task of swapping a single wheel takes 20mins (not the tire, but the physical act of taking off single spare wheel and putting on your regular wheel) but Apparently it's an hour because your appointment time can be pushed back when the person ahead of you is late?? Doesn't make sense. Why didn't the person whose late gets pushed back? I still can't comprehend why it takes 20mins to swap a single wheel. I guess that's why their working at America's Tire and not in a pit stop for a F1 car lol. If you want quick service with employees & management who value your time go to the Antioch (10min for a tire patch & wheel swap, they did not want me to leave it and come back, near another work location) or Fremont (my regular location), depending on convenience area. Those store employees are even nicer and valuea everyone's time. read more

Outstanding service! Still blows my mind that they do a handful of services for free! They are super fast and efficient too. Others may feel otherwise, but if there's a list full of appointments, it's natural that walk ins are handled later. Highly recommended that you schedule an appointment! read more