Quick, friendly service. I had a nail in my tire and they were able to remove it within 1 hour. Appointments and walk-ins are both available. I showed up without an appointment about 10 minutes before they opened on a weekday, and was about #10 in line, so if you are in a hurry, come early. read more

Since the manager left this place has gone so downhill... With an appointment you still have to wait in the single line with people who walk in to do a planned service and want to wait. Very loud heavy metal music every time the service door opens. I am all for music, but as a customer I couldn't take a call in the center because the music was blaring every few minutes. No one is smiling or thanking anyone. I added a star for free monthly tire pressure checks - but be prepared to wait 10 minutes for someone to be free to help you. read more

Already been my go to place when I need to buy tires, but the service here is really over the top. My son picked up a nail in his tire late on friday night. We called Volkswagen Sunnyvale Saturday. They said they were backed up and probably couldnt get us in, but we could drop it off. If they could patch it, would be $50. American Tire said bring it in right away. I dropped off @ 845, and was ready before 930. Patched it for free. I now shop based on customer service rather than price (although I guess it cant be cheaper than free), but this is my spot for anything tire related (guessing tire prices are competitive too, but I wont even check in the future). read more

I went to American tires for ck of leak in my tire. Jimena. Was very kind&very professional. Told her my problem &she said Let us take a look an see what the issue is,an we'll let ya know. Turns out I had a bad tire,so they replaced it An now I'm good to go. I've been going to this location for 10yrs.always very busy .Probably because they do good work. I'm disabled an was greatful they have 2 handicapped spots an got me in &out less than an hr.with appt. Once again can't say enough about the girl Jinena That works here.Equal opportunity employer. So nice to see that your company is diverse. She's an excellent addition to your store. Would highly recommend this place. 5stars for giving me a place I can trust to take care of my cars needs. Be back when I need ya.Good day to all.GK​ read more

Went with a friend to get a tire fixed due to a nail and we were taking care right away by Alex. Alex was very professional, friendly and provided top-notch customer service. We will definitely come back when we're ready for new tires. Since there are three Alex's, we will give praise to all of them as we are sure they all provide the same top-notch customer service. read more

Had an appointment for 8:45am. I had to get all 4 tires replaced. They had me out in less than an hour, paying way less than I have ever paid for tires. Even had my windshield wipers replaced which I would usually do my self because most places up charge so much for little things. The wipers were about what they would cost in a store, with no cost to install so I was happy to get them here. Staff was also friendly and communicative with updates about my vehicle. This is the only tire spot I will use going forward, I know we will need it with all the awesome roads around here. America's Tire is #1 in Mountain View! read more

I walked in for a flat tire repair and was immediately taken care of. My tire was patched within an hour, even with a large rush. The best part was that I felt like the mechanic didn't try to upsell me or guilt me into buying something. They have a free service air pump if you need to add air into your tires. Definitely will be recommending this location for the service and well staffed team! read more

This branch of America's tires is a scam. We took our car at 10:45 in the morning to get our tires rotated. Two agents were at the front desk but failed to greet customers as they walked inside. Instead they continued to look at their computer screens and ignore the ringing telephone. When we were finally helped the tech walked outside to inspect our tires. He scanned the tires with his handheld computer, which told him the tread dept of each tire. He advised us the front tread was low. Hence the reason we came in to rotate the tires. The rear tires had 8/32 which is very reasonable. The tech advised of increased chance of fish tailing when a car is driven with lower traction on the rear tires. It's a front wheel drive car and we are entering the summer months. This was a sales tactic to buy more tires. I declined and requested the rotation. He said okay and scheduled our appointment for 12:45pm. When we returned Issac checked us again and insisted he perform a safety check. I informed him it had already been done when we were checked in this morning. Once again a tactic to sell tires. He took the keys and said the car would be done within a hour. He shortly returned and started the front shoulder of the tire was low and he was unable to rotate the tires because they were out of spec. Not only did they not honor the free rotation but aggressively try to sell customers tires they don't need. I'm a commercial fleet manager and I'm very familiar with tread depth. If your tires are not perfect they will refuse to service your vehicle and pressure you to buy new tires. I heard them do this to countless other customers. All of my vehicles have manual tread depth gauges in the glove compartments, not a digital hand held device to intimidate less knowledgeable customers. read more

America's Tire - Front - Tires Near Me - Mountain View, California

I first came to America Tires years ago and have never looked back. The service is prompt, no matter if I'm getting tires or having my tires rotated like today. Another thing I loved is that I can track the service being down on my car on a link the company sends to you on your cellphone. read more

America's Tire - Tires Near Me - Mountain View, California

Want to take a minute to comment that I haven't been to a business where the staff is this great in a long time. Friendly, accommodating, and genuine people. They also offer a lot of free services. Treating people well is good business...will be happy to bring all future tire purchases here. Word. read more

I'm sorry to give a harsh review, but I guess reviews are about being factual, not nice. I've been a customer of this store for years. Since before the staff of this store we're in junior high, most likely. I have other reviews of other stores of this company, and I still stand by those glowing reviews. Came in Friday 8/23 at 10:00am for tire inspection for slow leak. Tire under warranty by purchased certificate. Given 2.5 hour estimate for wait. Couldn't do it. Returned at 2:00pm to make an appointment for the next day. Was told they couldn't make one, and I should walk in. Came on Saturday 8/24 at 10:52am. Line was long. I was seventh. At 11:12am, I am fourth. A lady in front of me stood in line for 30 minutes just to try to get someone to help her use the free-to-use air machine. Way too slow. One can't expect to get back on the road promptly. Update: Was seen by an agent at 11:26am. Update: Nail found and fixed at 12:27pm. Everyone was very friendly. Not blaming anyone. Just the facts. read more

today I needed to schedule an appointment because I've had a slow leak in my tire for the last week. I live on the coast in Half Moon Bay and wasn't able to get into our tire place. My husband made the appointment with Jason and I was able to get in and they took care of patching my tire and fixed the slow leak. They were professional and I was thrilled I didn't have to pay. read more

America's Tire - Jason's a professional - Tires Near Me - Mountain View, California

I just bought brand new tires from this place and the tires are already losing air. I brought my car in to have the brand new tires checked. The idiots cannot figure out what's wrong with the brand new tires that I bought from them !!!!!!! DO NOT GO TO THIS PLACE !!!!!!!!! read more

Great pricing! Cheaper than all the other places I called. Service was great (they are busy so likely will have to wait especially if no appointment). Hard working employees too. Company could gouge customers (like others I've encountered ) but they don't. I will return going forward. read more

Great service here! I started coming here a couple years ago when I realized they will put air in your tires for free. You don't have to be a customer or anything, you literally just pull up and someone takes care of it for you. So much better than me trying to figure out different gas station air machines! I maybe understand why they provide this service when I recently came by for a fill after my tire pressure light came on. The guy who was filling my tires was like uhhhhh you need new tires (which is when I learned that apparently you are supposed to replace your tires after 6 years. huh!). It was early November and I appreciated that he not only explained why I needed them, but also let me know that they'd have good deals for Black Friday, so I could wait until then if I wanted. Sure enough, they did have good deals, and I bought new tires online on their easy-to-use website and stopped by a week later to get them installed! The installation was pretty painless - I had an appointment and I definitely recommend you do too because they'll prioritize you over walk-ins. It took maybe an hour or less total on a Friday morning for me. In addition to the free pressure checks, America's Tire also offers free rotations for the life of your tires, so I'll keep coming back here! I compared prices with some other places, and while some other stores came close or were just a tiny tiny bit better in terms of tire prices, only America's Tire offered free rotations which I think definitely makes them one of the best deals. read more

The quality of the service and overall experience is below average. May be due to the shop being busy. There is usually a long line of customers. I got a set of four tires replaced and mounted. The paint from two wheels was scraped in the process. Quite noticeable as the wheels are curb rash/damage free and ceramic coated. I spent months trying to have them cover repair costs; reconsider if you care about quality or damage to your fit and finish. read more

The good: the price on their tires is great. The bad: it is so hard to get a timely appointment--even when you have a nail in your tire and cannot wait a week. Then, when you do have an appt, you still have to wait. They really need to set up a system for those that come in needing tire repairs. I've been told Costco also has great prices on tires. read more

My three sisters swear by this Mountain View branch of America's Tire (AT). So when my car alerted me of a low tire pressure, my sister said AT would fill it for free. So off we went--she's been a customer for 25+ years so they know each other. A shoutout to Marco Rodrieguez eagle eyes for noticing a nail imbedded in the rear tire right away. It was not patchable. So the question was to either to-buy 2 new tires@ AT or return to the dealership as my warranty still hadn't expired for which Marco pointed out. I knew that this dealership is always busy in getting an appointment and I wasn't too interested in getting a prorated deal on a tire that I've driven for almost 4 years as the warranty was due to expire in three months! Regardless I asked Marco what they had in stock; and fortunately they had 2 that were similar to what I had. A sale was made. Estimated finished time was to be at 3:30, and the job was completed by 3:00 instead. Customer service by Marco was outstanding. I thank him for his patience in answering my numerous questions...perhaps that is why I decided to buy my tires here at this Mt. View branch of America's Tires. read more

They always take care of me here! Free repairs on my Tesla tires save me so much money! They're also very friendly and efficient!

I absolutely 100% recommend America's Tire but not this branch. They sliced the leather on my steering wheel and didn't tell me about it. Go to a different location. Not this one. read more

3.5 stars... I hate to knock a place when they are short-staffed and the wait can't be helped, but they could do MUCH better with time estimates! Had a 10:15am appointment to get new tires installed, got there around 10am, and stood in line. Made it to the counter around 10:10am to check in. He took my info, told me to have a seat. I received a text with the status, and it acknowledged that I had arrived, but wasn't fully checked in. Took until around 10:35am to actually get called back to the desk to fully check in. The 2nd guy took all my info again. They have a large monitor facing the customer which is convenient for seeing what they are doing and confirming information, but multiple times, a list of customers was visible on the screen - - complete with details like full names, type of vehicle, etc. Didn't feel fully comfortable knowing that this info, which should probably be kept private, is viewable by other customers. After getting checked in fully, was told it would be about 40 minutes, up to an hour at most. No problem, I had planned to walk to Cuesta Park to hang out while I waited. I gave it about 30 minutes and just before heading back, checked the status in the link provided. I was surprised to find that it said my estimated completion time was 5:23pm! I called to confirm whether this was accurate and spoke to the first guy. He told me that there was a mistake in the link, probably mixed up with another customer... okay... he said my vehicle had just gone into a bay and it would be 15-20 minutes, definitely ready in a half hour's time. Okay... After 15 minutes, I checked the status link again, which still showed 5:23pm, so I decided to head back but stop at a store on the way back to pick up a few items. I had initially planned to stop after, but since this had already taken more time than the first time estimate I received, I figured I'd try to regain some time, plus give them a little extra time to make sure it was done... Well, I arrived back at America's Tire around 11:40am to see the vehicle still in the bay... but then also noticed that the old tires were still on!! I didn't see the sense in asking the desk since I saw it there, so I sat outside to give myself real-time updates since it seemed the link and the staff updates were pretty unreliable. I sat there for another 1/2 hour until I finally saw one of the old tires come off. Then it sat some more with no tires. FINALLY, 2 hours and 27 minutes after I had arrived that morning, the new tires were on...! It was around 12:40pm when I was driving out of the parking lot at long last. The service was nice enough, but not overly warm or friendly. I asked the guy who gave me the keys at the end why the time estimate was so far off; he apologized and said they were short-staffed and there was only one guy...? That's too bad, but it'd be one thing if I was given an outdated estimate far in advance, for instance if it were an estimate given when we made the appointment. However, how could the two time estimates I received the day of (the initial estimate and the updated one after calling 35 minutes into my wait) be so off?? The front should communicate with the technicians and give customers accurate time estimates and updates. If I had known I would have had over 2 hours to kill, I could have been a lot more efficient with my time. It was lucky I didn't have another appointment or obligation during that time to get to. As I was leaving, I also noted that the parking lot was littered with random bolts and parts. I was nervous that I might puncture a new tire backing out of the spot they parked our vehicle in! Perhaps they could figure out a way to sweep the parking lot of the random debris every now and then. All in all, not horrible, but I've had much better experiences at another America's Tire location in the area that has a clean parking lot, and where I've had slightly friendlier service, accurate time estimates, and a working status link. Hopefully this location can hire more employees (or not book so many appointments?), improve communication and time estimates, and work out the other kinks. read more

See all

I've been here several times now for several services and they just never miss. It's an excellent and easy experience every time.

Great customer service. Patched up a tire for me and I was on my way. Would recommend for anyone needing tire services.

I scheduled an appointment and was assured multiple times that it would take 45 min - 1 hr, last time they confirmed when I was dropping the car. It took 2 hr 15 min!!! of which 1:45 it was sitting on the parking lot And only when they they took it in bay they realized that they don't have tires I bought online 3 weeks ago (and got "your order has arrived" confirmation). Then, instead of calling me, they just installed those different tires and told me I can come again to replace them. read more

I don't feel this business operates honestly: I came in for a flat tire, which is advertised as a free service, and was refused. Instead, the salesperson tried to upsell me on purchasing new tires. The reason given was that the tire tread was too low, which is not the case as per visual inspection it is higher than all of the wear bars. read more

Few things I've learned by going here around 5 times. 1) Always have an appointment unless you don't mind 6hr wait times. 2) Waiting areas are top notch with comfy seats, water and clean restrooms. You also can see the work being done from inside which is a plus. 3) Always scan the tires first before checkin-in the vehicle on repair date, even thought they did the same on a day of diagnosis. 4) Sometimes you may lot get repair done on the same day as the diagnosis depending on the backlog. Might be good to call in and check. 4) Be prepared that your vehicle might not be taken at the allotted appointment time due to backlogs. Sometimes there may be 1hr so delay to get it in the bay. Will be good to ask front desk estimated fix time first. 5) Make sure you double check if the tire nobs are in place when checking out the vehicle. 6) Make sure let them know to confirm tpms lights are out, all checked are done before taking vehicle out of the bay. Some reps just don't do this and they don't communicate with the front desk on updates based on what they find on the pit, leaving the customer to come back again since they loose the spot after taking the vehicle out of the bay. 7) Make sure you keep track on the warranty , all american tire shops track customer from the phone number so they should have all your purchases logged. There are some really honest workers here, Chris was super( I changed my review from 1 to 4 stars after he did the tpms consultation). Nick is also great. read more

I'd love to give a shout out to Jimena for writing up my car today for a roto/bal! She was really quick with helping me out as I had an appointment for 8:30. And I'd also love to give a shoutout to the employees who worked on my car! Ryan, Alex, Chris, and Jacob they got me out in a timely manner and they told me about the service they performed and what they noticed. Thank you americas tire . read more

Employee Acknowledgement: Chris! I arrived as a drop-in customer to pick up a tire that i had ordered. I also have health limitations that make it hard for me to stand. There was a long line inside, like there often is....so i had no choice but to figure out a Plan B. I saw an employee, named Chris, who I asked to accommodate me somehow. Perhaps I could wait in line virtually. He was very busy but was very professional in making sure I was helped and that I was able to manage the check-out process. Not only was Chris professional and efficient....he saw me struggling getting out of my car and offered his arm to help me walk. No one offers that kind of customer care anymore....it nearly made me cry out of appreciation. Thanks to Chris.....I am scoring todays service as a 5. I think Chris will go a long way in that company. Great hire! PS...Although the lines can be very long and slow....and I've waited on hold 45 minutes just to talk to someone in the past....i do understand that the shop is veryyyy busy, which tells me they are a good company. read more

I am writing this review from the waiting area. I had bumped my front right tire this morning and luckily remember to check as I left work. Unfortunately I found 2- 2inches slit damage. I drove slowly to the store praying that it wont blew up on me. They are 30 minutes from closing. Jose Vilaysone the assistant manager greeted me very politely and inspected my tires. They have to be changed of course, he is fast in finding the matching tires, work on getting me the right pricing and having them changed despite the store is about to close soon. This is top notch customer service, he was very professional, very knowledgeable and reassuring. Thank you Jose, you made my day. I appreciate it read more

Our one-month-new Volvo had a nail through the left rear tire and we brought it to the Mountain View location for repair. Later that day, we went to get our car back. The gentleman simply handed us back the key and said everything was taken care of, and was ready to move on to service the next customer. I inquired "but we haven't paid!". He stated that there was no charge, thanked us for trusting America's Tire and waved us goodbye. I'm pretty sure I forgot to say thank you to the gentleman, because I was frankly in such a shock, trying to process what had just happened! So here is a big "THANK YOU" to the crew at the America's Tire Mountain View, you really salvaged our weekends! read more

I needed a set of brand new tires swapped from one set of wheels to another set quick, so I called around to find a shop that would do it the same day. Most shops couldn't, but America's Tire was able to do it and told me to just show up as a walk-in. About one hour later I got there to find a huge line of customers who were also walk-ins. For some reason that afternoon they became super busy. Nevertheless I was able to get my tires done, understandably after a long wait. Their work tracking site and text connectivity to the customer's cell phone worked nicely. I was able to go offsite and know when they started and completed the work. I also got a text when the job is done, so I could return to the shop with no wasted time. The staff were friendly and efficient, and the did the job perfectly. read more

Excellent customer service! Ryan helped me today and explained what was going on with my tires. Very patient with explaining things to me, I appreciated it, and glad I came back to them to change my tires. I had a great deal for the Memorial weekend sale. read more

My tire pressure indicator was low this morning, so I went to America's Tire assuming that I had pulled a nail from the residential construction around the corner. Alex said that there were no leaks, but my pressure was 26, 27 and 28 psi when they should be 35 psi. I knew the target. Alex said that tires lose 1 pound to 3 pounds of pressure per month. Thank you for the educational poke, Alex. I would not expect my bike tires to stay properly inflated for a month, so it is good to get on board and start checking my car tire pressure every three weeks. Another reminder in Outlook. Here's to better gas mileage! And thank you for the great value today! read more

Love this company - excellent service, kind, courteous, competent. What more can you ask for?

This branch is a disaster. They do not care about their customers. I live 5 minutes from this location. I called and asked for waiting time over the phone. The representative told me if you come within 5-10 minutes, you should be out of the door in less than 2 hours. I showed up, and the rep told me my car would be ready in 2-1/2 hours. I am here for 3 hours and my car is still not taken. It will probably be close to 4hr before being serviced.. read more

We've bought tires from this company for years and have been satisfied. However, I recently replaced 4 new tires. My car generated an error message while I was driving home on my new tires, so we decided to check the tire pressure. The two right side tires were at 59 psi when the recommended pressure is 35 psi. The left tires were at 37 psi, which is fine. I believe that an employee made an honest mistake when inflating my right side tires, but there should be some checks before a car is let off the lot with the tires greatly overinflated. I wonder if this could have been a safety hazard and caused a blow out. I am grateful that my car let me know there was a problem and we were able to let some air out of the tires to bring them to the appropriate pressure. read more

A decent chain of shops, I purchased tires with warranty, I don't think the tires will last 60000 miles. But the warranty is well worth it, free tire rotation, air check and fill. Also free tire repair. Lots Of peace of Mind . The older I get the less time I want to do manual labor, so why don't I have someone else do it , if it's free to me. The last time I had a idiot light on for low tire pressure. So the where able To scan my tires and get the tire pressure, without even using a tire pressure gauge, note to self. Get one of those devices. I gave the man some money for lunch because it's the right thing to do. Be kind to people. read more

This business has taken care of every car my family and I have driven. Great service, knowledgeable, professional, and efficient. Although they take walk-ins, I had peace of mind (and I'm sure they did too) knowing that I would be taken care of at the appointed day and time. I appreciate this place and that is why I keep going back. read more

America's Tire - Tires Near Me - Mountain View, California

Great experience with Thorin at this location -- super knowledgeable about cars and offered excellent service. Thanks, Thorin!

I came in the other week and ordered some tires , came back the next week and they said it was on back order, but instead of telling me to come back another day , they handled the situation with alot of courtesy and respect . Team member Chris checked for another tire and found some a little more Pricey but fit the truck , instead of charging me more they honored the same original price and got me in early morning . I really appreciate this awesome Customer service !!! read more