I would have chosen 0 stars if I could! Stay away from this…read morecompany! I scheduled an estimate twice and twice they didn't show up nor did they call or text to let me know they wouldn't be coming. I gave them a pass the first time and rescheduled. Then they stood me up again. Clearly they don't take their business or customer service seriously. If this is how they are about coming to do an estimate, I certainly would never let them start work on our floors!!!

I usually don't leave feedback but after multiple attempts of texting Carlos without a response, I…read morefelt compelled to do so, so that others wouldn't make the mistake I did with going with an inexperienced contractor. If you're looking for a quick fix to a problem but don't care about quality, timeliness, nor losing money, then J&C flooring meets those requirements. I negotiated with Carlos to renovate both my bathrooms and install hardwood floors to which he provided a good faith estimate on what that would cost. He doesn't always do the work himself but brings in other "guys" to do the work while he goes off to other projects he has going on at the same time. The tile guy he brought in didn't seem to understand the importance of "level" or proper gapping between tiles. Many of the installed tiles were chipped or cut skewed and didn't line up properly. When Carlos returned and surveyed the work, he asked, "what's wrong with this work?" I had him tear all the tile down and redo it, essentially eating the cost of the wasted tile. Carlos will send a text at the last moment and say I won't be showing up today or tomorrow after previously promising to do so and make up an excuse as to why...usually it's because he's needed on another job. Long story short, Carlos may be good at installing flooring (vinyl, carpet, and perhaps hardwood), I wouldn't know since he quit without finishing my bathroom even after he was fully paid (unfinished niche). I would definitely think twice before letting him to do your bathroom. I had the Home Depot Pro Services come out and inspect Carlos' work since I needed the niche (which he was supposed to come back and finish) to be completed and they recommended that I rip everything out again since Carlos used the incorrect thin set (Mapei pre-mix meant for kitchen back splashes which isn't meant for bathrooms or wet environments). His favorite excuse on bad tiling is don't worry, caulking will hide the imperfections. Update: It's ironic that a business owner would respond to a review that "this is what happens to people that cry a lot". Except for having the tiling redone (eating the cost of the replacement tiles; Carlos was never apologetic about it either) not once did we complain about the extended time it took to complete the project. His original estimate was $1700 for labor only...we ended up paying Carlos over $3K, and yet we are the ones supposedly crying a lot?

We live in Middleburg, Virginia and have worked on multiple homes all over the United States over…read more32 years so we have dealt with a lot of contractors and building professionals. Crown FLooring was prompt, professional, gave us a very fair bid, and did an absolutely outstanding job adding hardwood flooring to our master bedroom. We spent a lot of time getting estimates beforehand, including some from the big box stores. Nima the Crown Flooring sales rep came to our home to help us match existing flooring, and we also visited the showroom in Chantilly, Virginia. Overall, an A+ experience great people, quality wooden flooring, excellent installation. We can't recommend them highly enough!

The owner of this business is dishonest. We ordered an area rug, which never came in. He promised…read moreus 50% off a replacement rug, which we agreed to. When it was delivered, he did not credited us the discount. After multiple calls, he agreed to a relatively insignificant refund of less than $200, which we never received. The whole experience was distasteful, particularly because we wants to support a local business. I would not recommend this place!

Erick and his team worked on my floors after a catastrophe flood that occurred 5 days after we…read morebought our new house. I was in a hurry to get it done before we moved in. The floors were well done, but my finish seemed to show more snd more footprints with time. I contacted the team to find out if I was doing something wrong. Without hesitation, Erick and his team came out to take a look and volunteered to buff and do the poly coat again. Wow. The difference was night and day! I really appreciate them standing by their product. I recommend this team for the DMV area.

Erick and his team were good to work with. The flooring install looks great and very well done…read more Erick paid attention to detail, matching the landings to the reclaimed flooring in other rooms to pull the look together, even though this was not something we'd thought of before. :) His team was also patient in accommodating a slightly later than anticipated start each day, as I had to travel to the home to let them in. There were a few hiccups with stain color, namely how it looked in natural light and with the lights on (partly due to the fact that I am new to wood staining and partly due to the red wall adjacent to the sampling we did -- please do your research if you are new to this). There were also smudges on the wall post floor staining, all but one of which Erick was able to fix up (after I noticed and pointed them out which, unfortunately, was after the project was deemed complete). Erick provided a discount for the inconvenience/the one leftover smudge, which I appreciated. Erick took responsibility for his and his team's work and was responsive to our needs and any issues. The floors look great at a reasonable price and I was able to support a small business, which I value (and hope you will too). His primary crew, who worked in my home, were respectful, skilled and kind. I am glad to recommend them to others. Edit: A couple days after the work was done, I noticed some left over materials from the project like wipe cloths, empty plastic bottles, etc. in the home (not a huge amount so not the biggest deal, but things do add up). While the actual flooring work is excellent, clean up/close up is not always 100% it seems, so that's the area I would recommend the company improve. :)

Absolutely horrible experience with this company. We were working with a salesperson, Warren, for a…read moretotal house LVP installation with stair runners up until the end of June with installation at the beginning of August. Installers show up without stair runners, never added to the work order, never ordered. Got passed around from person to person until I ended up with Mike, who was totally dismissive. Said Warren didn't work there anymore and we "couldn't" have stair runners with LVP anyway. No explanation for why no one reached out to us after Warren left or why we were sold stair runners and LVP if they weren't compatible (which isn't true). Finally had to go to corporate to get someone to take this seriously. Now all of a sudden we *can* have stair runners but someone has to come measure, order them, then schedule a separate installation. No apology, no explanation for what happened or who dropped the ball. I would never work with this company again and we are still trying to unravel what happened with our installation. No accountability, no apology, just Mike offering lame excuses about how he, the director of operations, has no idea what's going on.

This is specifically for Nikki B. and Michael G. My family and I felt really welcomed when I…read morevisited this place last weekend. My family and I really appreciate their customer service, and they seem to really care about you. Nikki took her time to find me what I wanted. I will recommend friends and family to this place. This definitely is a better experience than stopping at other hardware stores. :) Thank you so much, Nikki!!

Found Madera Floors through Yelp. They were the only ones willing to do my little 16x7 cargo…read moretrailer flooring project and charged me a very reasonable flat rate. After they completed the job in about three hours, here's a picture as well as the note I sent to their management... "Hey Marielis. Just paid the invoice. Wanted you to know that your team crushed it! So excited to see it. They really made my dream come true on the floor for that trailer. Thank you so much. When we are ready to look at re-tiling our bathrooms, we will be giving you a call." Additionally, the on-site team lead provided great communication before, during, and after completion of the project as well as pictures along the way. They also showed extreme attention to detail in finishing out the circular corners in the very back of the trailer. If you couldn't tell already, I am extremely pleased with how this turned out!

Okay y'all! Lemme just tell you how much I love my floors! I needed flooring and found this place…read more I spoke with Mariellis and she took care of me. She educated me on all the different options. I really wanted to get vinyl flooring and after she told me the value of hard wood floors, I'm so happy I went with that decision. I love that she was patient and extremely knowledgeable and professional, she was actually really funny as well. She got me rolling. Installation took two days to complete...it was perfect. The installers were top notch! They took their time and made sure everything was covered for dust. They were so sweet and kind. Madera Floors made it an easy process...and I didn't break the bank! The price was right for the quality and my floors are FUEGO!!!! Yasssssssss!!!!! HIGHLY RECOMMEND!!!!!

Brothers and Justice is a family run company that takes pride in its work. I have personally used…read morethem on my home to refinish and restain my entire main level. They worked with me diligently to find the EXACT color I was looking to achieve by mixing stains. My floors turned out great and I often recommend this business for friends and clients alike.

We had a bad experience with Brothers and Justice. They came recommended by a friend when we moved…read moreto the area. We needed to refinish the original floors in the house. Before starting the work, they insisted on us leaving the house because of Covid. When we returned a couple of days after they were done, we simply were shocked. The floor color did not match what they offered remotely on the video (it turned out to be much lighter), the sanding of the surface was very bad - our previously smooth floors became wavy with uneven finishing all through the house. The shoe molding was rough and in many places it did not match. Our house started looking cheaper like it lost half of its value. In addition, they caused many damages from the work (carpet was stained all around the edges, hand stains on walls, on gold handles, broken closet door, etc.). We tried to communicate with them and address quality issues but they stopped replying to our emails. The floors also carried a strong chemical odor for over 5 weeks until we hired someone else to scrap the work and fully redo the floors again. A minor thing, but they also took our heavy-duty street broom (probably did not realize it was not theirs but that caused us an inconvenience). Horrible experience and a very unprofessional contractor.

We worked with Ozzie and Matt in this store. Both very professional. Ozzie really knows his…read morestuff. The carpet looks even better than we had hoped. The install crew was on time and professional. They had to move some heavy furniture. They had the tools they needed to do that without any trouble. We highly recommend you go see them. We did not shop around...that's not our style. Once we find people we trust to do a good job we know the cost will be in the ballpark. We've recommended Arlandria to a friend who will also be getting new flooring from them. We plan on using Arlandria for our kitchen flooring soon.

I worked with the team at Arlandria Floors to replace wall to wall carpet in a large 1970s…read morecondominium apartment. From beginning to end, members of the team - Ozzie, Matt, Erich, and all the installers - were well informed, straightforward, and detail-oriented. Never having put in new hardwood, carpet, and sheet vinyl in any home I've owned, I was very nervous about everything. However, the ordering and installation went great, and the new flooring is absolutely beautiful. Thank you, Arlandria Floors in Del Ray. I am very glad to have worked with an independently owned local business and I will continue to recommend you highly to everyone I know.

Excellent service and fair price! Highly recommended!…read more Everything was done on time and on schedule

I got lucky when I decided to call the owner Bardiya based on google and yelp searches. Even on the…read morephone I could tell this was someone I would be able to trust. I had one room in the basement, and everything went well. Great product, great price, and fast installation. I would not hesitate to recommend this company.