So funny story. I hadn't needed to use my Home Warranty until this past week. My contract with them expires next month (which will not be getting my renewal). My water heater pilot stopped working. So I contact them, they ask what make/model of heater, then they connect me to this plumber that (as it turns out) doesn't have the part. Amigos Plumbing orders the part (over speaker - both acknowledge for an overnight delivery) and three days later - no part. Thus, no hot water. What does the Amigos Plumbing have to say about it? Pretty much "oh well, you're stuck". Also the telltale line crappy customer service uses (from a manager of all people): "What do you want us to do about it?" /boggle Really? SInce they took the pilot assembly with them, they're right - I'm stuck. Bottom line, I should one star myself for just not doing it myself. I doubt the assembly needed replacing, but we'll never know because I don't have positive control over the part anymore. I had a car mechanic and an older Suburban. If they didn't have the part, they contacted nearby parts stores and other mechanics and bought the part from them. I guess they can't bring themselves to look around...or even call the manufacturer and get on their case for failing to deliver on the promised time. Just..."Oh well". read more

Amigos Mechanical Services solved our water flow issue after both Aqua and Culligan couldn't figure it out. Danny quickly solved the problem by putting in extra effort to dig around the box and found a faulty valve that apparently everyone else was too lazy to dig up. Instead of up-charging to do a bunch of unnecessary gimmicks or sell us a new system, he replaced the i expensive valve and was on his way. It's such a relief to have our water working properly again, and to know there is a skilled, honest plumbing company. I will definitely use them in the future. read more

Amigos plumbing is in the Austin area. Don't let the area code fool you. They have a great office staff. Communicated appt time and date perfectly. Jordan was right on time. This was a Home Shield warranty claim on a LP water heater with an in-service date of 1996. That's pretty old. Jordan, the Plumber, went over all of my options very clearly. We talked about a new unit replacement, and the need to bring it up to code if I went that route. We discussed getting just a part replaced if he found the issue and how due to the age of the WH, he'd work hard to get it but it might be a few days I mentioned that I might be interested in switching to tankless and asked for his opinion. Jordan gave me an honest opinion of the headaches of tankless and the need for having a water softener to treat the water before going tankless, or no mfg would honor the warranty due to Texas' hard water. I've consulted several tankless installers and none of them ever mentioned that. They all said the I could DIY the calcification/lime using vinegar and a garden hose, or they could do it for $200. Jordan didn't try to upsell me. I told him I'd like to fix the one I have. He said he was going to take a look at it and see what was failing. I went back inside. Fifteen minutes later Jordan rang the bell and told me he did a factory reset to clear the LP line and it was fixed but he wanted to test it. He asked me to run the hot water so he could make sure the burner would turn off and on and it did. Problem solved. Thanks Jordan! The take away here is that honesty is the most precious commodity I know of. It is rare, and therefore ought to be declared when it is found. I didn't get the run around. I didn't get the up-sell. I recieved honest good service. You might not be as lucky as I apparently am and have a 1996 water heater that just needed a few buttons and knobs turned. However, Jordan's honesty made that a possibility. He could have taken some part numbers down and left me high and dry and cold. Instead, he diagnosed the issue, fixed it, and tested it, and gave me good advice on my tankless dreams. FYI- I've looked and there are tons of complaints about tankless systems of all brands due to hard water. I will be calling Amigo's Plumbing and requesting Jordan if I have plumbing needs in the future. read more

John from Amigos Pluming quickly and correctly diagnosed our sink leak as a problem with the faucet. He took care of ordering the new faucet for us. Once the new faucet arrived, he came back and installed it. John is very courteous and professional. Would definitely recommend him and Amigos Plumbing for any plumbing issues. read more

DO NOT LET THESE PEOPLE INTO YOUR HOME!!!!!! They were referred to me by my home warranty company (Home Warranty of America) to resolve a clogged toilet issue. Supposed to show up between 2pm and 5pm, showed up around 5:15 pm. One of the techs damaged my hardwood floor and then they blamed it on my floor!!! Saying, you should be able to walk on a floor. They told me my toilet needed to be replaced and they would advise HWA of that. 2 days later they call HWA and tell them that it is a venting issue and the vent is on the roof. HWA advised me it is not covered. I told them that the techs told us it was the toilet which is covered. I even emailed the invoice from Amigos Plumbing that states it is the toilet. They call themselves Amigos Plumbing with the home warranty company) but the truck says A Dos Amigos Plumbing so I am reviewing them as A Dos Amigos Plumbing. I have left several messages with their company about the damage to my floor, but no one has contacted me. These people are dishonest and unprofessional, they also tracked dirt and mud on my brand new carpet. I would not allow them back in my home for any reason! If your home warranty company wants to send these guys out, ask for another plumbing company. I did not have the time to look them up, but even if I did, I would not have found them under Amigos Plumbing. I would only send them to my worst enemy's home!!! read more

Amigos Plumbing installed 2 separate 50 gallon hot water heaters in the attic of our home in Spring Branch. They showed up on time, were VERY polite and professional. We were VERY impresses!!!! read more

There's nothing more disappointing than a business that doesn't take responsibility for their actions. Unfortunately for us, we found this out the hard way about Amigos Plumbing in October 2018. For the past 2 years, Amigos Plumbing had done several minor repairs at our 2 rental properties through our warranty company. Their work and customer service was just okay, nothing to write home about. In some instances, our tenants complained that their techs always left a mess, had to come back multiple times just to finish the job, and sometimes just did nothing during a service call or seemed like they were inexperienced. We let all that go because at the end of the day, they got the job done and for the most part, our warranty paid. One good thing I can say is that their techs were always courteous. That's not enough to be a good business, though. Our latest repair with them was for failing shower/tub valves on 2 bathrooms on the second floor. They had 2 techs come on Oct 3, 2018 Wednesday. They informed us that they will need access through drywall, will have to submit the work order to warranty and come back another time. The next day, warranty calls us. We do our part and confirm to them that we approve of the work order. Now, before Amigos came over on Wednesday, the valves were showing signs of leaking but nothing that was causing noticeable water damage. Three days pass and on Sunday, our tenant informs us that the leak has spread onto the first floor ceiling and caused the ceiling drywall to become soaked and discolored, like wet cardboard. It was now a full-on leak. As confirmed by someone at Amigos who was speaking with my husband after this took place, it's leaking because the valves were removed and they needed approval before they could install new ones. The VALVES WERE REMOVED AND LEFT TO LEAK OVER THE WEEKEND. They initially came in on Wednesday, we approved the work with warranty on Thursday, and they should have come back on Friday to do the work but did not. IT'S FOUR DAYS LATER AND WE'RE LOOKING AT A BIG LEAK AND MAJOR WATER DAMAGE. We were not aware that they had removed the valves nor was anyone advised on whether the water main should be shut off. Had we known they removed the valves but couldn't do the work, we would have just declined warranty and paid for someone else to do it asap. Because of this, WE HAVE HAD TO SPEND $3,700 TO RIP OUT DRYWALL, DRY THE SOAKED FLOORING AND CEILING, AND REPLACE THE VALVES. WE HAVEN'T EVEN PUT THE DRY WALL BACK UP. Amigos Plumbing, our warranty company, and my husband had some back-and-forth but in the end, we didn't feel that they nor the warranty company took any kind of responsibility for the damage caused through negligence. We were not looking to have them pay for the damages--just some responsibility for their negligence and some willingness to work with us to fix at least the very thing they were supposed to fix. At the time this latest incident occurred, they've already had our business for 2 years. Needless to say they have lost our business. It's a shame because based on recent reviews, it looks like they have turned their business around from prior years when they had really horrible reviews. It sounds like they do a good job on minor issues. But for bigger ones, do yourself a favor and look for a more responsible and reliable plumber. read more

I called in a service request to my home warranty co last Tuesday. They told me that amigos plumbing would be assigned my ticket and I should get a call soon to schedule the repair. I got a call from Marie, amigos dispatcher, a little over an hour later. Marie told me it would be Friday afternoon before they could come to do the repairs. She also took time to ask me about the issues I was having and asked the brands of everything they were repairing so the tech could bring parts. Friday rolls around an I call at lunch time to try and narrow my window down dispatch tells me that my tech is on his last appointment before mine and will call me when he is on his way. An hour later I get a call from Colby to tell me he will be at my house in 15 minutes. I tell him that I will be there a quick as I can, I work 25 minutes away. He says not a problem see you soon. When I get to the house I meet Colby, lead tech, and Jordan, his associate. They introduce themselves and come in. I had three items that needed to be repaired. They took the time to confirm all diagnosis, not just roll with what I told dispatch, one of the diagnosis confirmed that I was wrong about what needed to be repaired. They repaired all that was on the service ticket, cleaned up the work areas and even took time to discuss some questions I had about a diy project I was working on. The entire experience with the amigos staff was outstanding. read more

It feels very strange giving this many stars for a place that has such bad reviews but I really did have a pleasant experience. Put in a claim with my home warranty that a few of our faucets weren't getting hot water and we had a different plumber come out and say it was likely because of the age of our water heater (it was almost 20 years old) and so at that point we figured we would contact home warranty. They sent out A Dos Amigos Plumbing and they stated that we definitely needed a new water heater (phew!) and that our home warranty would cover everything except for about $113 of parts. We were fine with that. They were able to come out just a few days later with the new water heater, they installed it and that was that. No hassle - no scam - just a new water heater properly installed. I'm sorry so many others had a bad experience with them. I was fully prepared to have a bad experience as well and then...well...didn't. read more

Filed a claim with my home warranty and they were on top of it from the minute it was reported to them. I received a phone call almost immediately after hanging up with the warranty company. They asked me a couple questions about what was going on and the next day they showed up and replaced my garbage disposal immediately. They were very friendly and professional. The overall visit took about 30 minutes and the kitchen was back up and running as if it never even happened. I would recommend amigos Plumbing as a place to get your plumbing needs serviced read more

If I could give zero stars I would. This company was assigned to us by our home owners insurance plan when we purchased our home (Allied, also a JOKE.) Came out 2x to fix a leaky toilet didn't do ANYTHING but charge me a fee that our insurance company wouldn't pay (surprise, surprise). Told me it would be $2,000 to get the work done that I needed. They seemed SUPER lazy but sure were quick on their toes to cash the check I gave them for the "service fee". Needless to say we havent done nothing about the issue until today because we didn't have $2,000 to drop on a toilet repair when we have an additional toilet upstairs. Called out ARS who we've been using for AC/heat repair after ALSO getting. scammed by Allied on and the guy tells me it will be $620 to fix everything we need. A-Dos Amigos are a bunch of crooks! I wouldn't send them to the home of my worst enemy. read more

Nothing but accolades for these guys!!! They were dispatched by OneGuard for a gas leak in my fireplace. Danny and apprentice Anthony came right on time and listened to all my concerns and what a fireplace inspection and another plumber said what was wrong with my fireplace valve. They diagnosed the issue and went to make a quote and call my warranty company. Turns out OneGuard gave me wrong information and wouldn't cover the repair but Amigos plumbing was already here and had diagnosed and quoted the issue and repair. I asked Danny to explain the parts to be replaced and the process. He did with great explanation so I understood exactly what needed to be done and that everything from my main line would be brand new. I couldn't afford the full repair but agreed to a partial repair so that a shut off valve was placed and there would be no possible future leaks. Danny understood and did not try to upsell me or pressure me to do the full repair today. They fixed the problem and were in and out in just over an hour even with dealing with the home warranty company. Danny also left me the original quote so when I was ready I would know what needed to be completed in the future. Danny was also kind enough to take a look at my electric stove and give me a quote for installing a gas stove. DEFINITELY recommend Danny and Anthony and can't wait to get the future work done with these guys!!! read more

I see allot of five stars and one stars for this company so I can only relate my experience. My home warranty company sent Amigos for a leak in my upstairs bathroom that was coming through my downstairs ceiling. When the two gentlemen arrived, they seemed friendly and immediately went to work locating the leak. In order to do so, they had to cut a small portion from my already damaged ceiling. The lead plumber made sure that I was very aware of what they had to do to access the leak and that I was OK with that. They were able to locate the leak, repair the leak and test out the repair within 30 minutes. They advised me of the 30 day warranty if the leak comes back and they were on their way. I tested for the leak myself filling the tub and their repair had in fact fixed the leak. Basically, I felt they were friendly, skilled, fast and efficient. So yeah, in my experience I would rate them five stars. read more

My hot water heater has stopped working properly so I contacted our home warranty, Old Republic. I was assigned A Dos Amigos Plumbing as a contractor. They did not call as they were supposed to so I contacted OR who then called them with me on the line. The girl told them that she had tried to call yesterday, but couldn't leave a message because our cell service was bad. No explanation as to why not call the house instead was given. This was all a lie. When I called them for myself and asked why she said that, she got all flustered and said she had tried to call and just got a buzz, but when I told her that was a lie, she said that the contractors always have that trouble when they're out. They didn't call me, she said she did. After a few mins of this she just said she'd cancel the appointment which had already been done by me earlier because I don't deal with liars! The "office" for this company is in San Antonio. I live just off 1826 on the Travis/Hays county line. Why we were assigned them in the first place is beyond me. OR says it's because the contractor told them they said they serviced my area. Well, apparently they do when they feel like it! Also, F rating with BBB. I've never seen one of those until today. I totally can understand why now. read more

Amigos Plumbing was dispatched by our home buyers insurance. Maria gave us a call and let us know the time frame for their technician to arrive. Anthony arrived on time and went right to work. Within 15 min. we had our estimate. 2 days later Anthony and Jordan showed up as scheduled and installed the new water heater. Once again they swiftly went to work and finished the job in a very timely manner. I can only recommend Amigos Plumbing, especially Anthony and Jordan. They arrived on time, used floor protection not to damage the hardwood, worked fast and left a high quality job. Well done and Thank you A.Becker read more

This company was dispatched by our home warranty service. It was, by far, the best experience I have had using our home warranty. No games, no up charge. The leak was fixed immediately. Danny was professional, on time and extremely thorough. We will use them even when we do not have warranty work! read more

Stay away from doing business with these people. I had to go through my insurance company to replace my water heater and had the most horrible experience in my life. I wasn't getting any hot water and was needing to relight the pilot every time we took a shower so I got them out to "diagnose" the problem. My small problem became a bigger problem when the plumber (John) came out and somehow made it impossible for me to relight the pilot or even get water in my shower for that matter. It took a few days for my insurance company to order a new water heater and when John came back out to install it, not only did he not show up at the time that he promised but he also said that he "just had a huge lunch" and being the "old man that he was," he needed to use our restroom. There was also a HUGE gouge on the side of the new water heater from top to bottom that he admitted to doing when he loaded it up. When my husband tried to take photos of it for the insurance company, John got irritated and told his helper to load it back into the truck and they speed off. I finally encouraged my insurance company to replace them with another plumbing company and so I am happy not to be finishing up my business with them. Addition to this review: I made arrangements today for another plumber to install a water heater tomorrow and thought I was finally over this stressful situation. I came home today and was anticipating on a nice home cooked meal with my husband after a long day of work and a week of showering at different people's houses... boy did I thought wrong! I started to wash the vegetables in the kitchen sink while my husband was out in the garage area cleaning the BBQ pit... water spewing EVERYWHERE! Whatever John did, when I turn on the water in my house, water would flow like a geyser out of the water heater... from no hot water... to no water in the shower... to no water in my house at all!!! I AM FOLLOWING UP THIS COMPLAINT WITH ONE TO THE BBB. A Dos Amigos... you are no amigo of mine!!! read more

John came over and fixed our towlet, drains, and mainline. Fair pricing, great service, couldn't be happier. Thank you Amigos Plumbing!

I have used this company more than once and they have been efficient, knowledgable, respectful of my home and have saved me money with their free advise. They are now my go-to pumbing company!!! read more

I have had several good experiences with them and then one bad experience that required insurance involvement due to a leak they accidentally caused. Though they didn't pay it in full I was impressed that they came through in helping cover most of my deductible to help me get the issue resolved. I would use them again in the future. read more

These guys are crooks. They were dispatched by my home warranty vendor and wanted to charge $1200 to replace a 40 gallon electric water heater. They planned to charge the home warranty company the max of $750 and me the remainder. I told them to jump in a lake! Then went down to Home Depot, purchased a heater for $227 and installed it myself. Steer clear of these guys. read more

I just moved into a rent house a month ago, and soon after I started to notice that the kitchen sink had a slow drain. I told the landlady about it and she called A Dos Amigos, a plumbing company used under the warranty. They call to set up an appointment and we agree on 4pm the next day. The following day two plumbers show up at least 30 minutes late, and one of them refuses to come into the house because we have a dog. I had the dog on a leash the entire time, but he still would not come in to work. He just stood there in the open doorway, letting all the generated cold air escape into the Texas summer, even though I told him to shut the door to save energy. He got angry that I would not lock the dog in another room or outside. I explained that she would tear up the doors if I did that, but that I would keep her on the leash and out of the kitchen. He still didn't want to come in, and he convinced his partner to leave with him, having not done any work. The funny thing is... right after they leave the house, I'm trying to contact the landlady and I see I have a new voice mail -- it was a lady from A Dos Amigos saying the plumbers were on their way. HA! What a lark! We did not pay anything, but now we are stuck with the messed-up plumbing. I told our landlady about the horrible (lack of) service, and she is now still trying to figure out who else she can get to come out under warranty. There's a possibility that A Dos Amigos is the only company covered under the warranty. I sure hope not. If so, I'll schedule them for a time when I can have the dog out of the house. Even then, they had better not send back that same guy. read more

I have unfortunately needed to call these folks a lot lately. Regardless of who they send out, I have had professional, on-time service every time. They always call ahead, which is also a plus. read more

I am big on reviews so when our home warranty people decided to send these guys out for a plumbing issue, I begged them to send someone else based on the horrible reviews. I really did. They said to call them back if I ran into any problems, and I was ready to at the sign of anything problematic. I had not even a little hiccup with them. I got a call back same day to be scheduled quickly. They sent out Colby who was the world's nicest, most polite plumber (and possibly polite service person ever.) He diagnosed our problem quickly and even though our lame home warranty company didn't cover the cost, he worked with us to bring the cost down because he was understanding. I was very indecisive about when to get the work done which sent him back and forth to his truck a few times, I'm an annoying customer sometimes like that. But he was understanding and ended up coming out the following week to fix our problem. The problem is fixed perfectly, and he actually uncovered a leak we hadn't known about while fixing the original problem. Fixed that, and we expect to save lots on our water bill thanks to his quick and thorough work! read more

agreed. My home warranty, Allied Home Warranty, sent them out to me twice to fix my leaking shower. They said the exact same thing both times and didn't even attempt to fix anything. What they told me they couldn't do three different people had done before and after them. Don't waste your time or money with this company. Poor ability, manners, and workmanship. read more

This company was assigned by a home warranty service to clear a drain line & repair handles on two toilets. I'd read the poor reviews on them nd was skeptical, but when they arrived I was very happy with the work performed. John & Ryan were very courteous, professional...you could not ask for more. No hidden charges, just good work!! read more

I confess I was concerned about the negative reviews when this company was assigned to my warranty repair as my usual go-to guy was on vacation. Maybe I was lucky but Danny and two of his colleagues replaced the attic mounted water heater with a minimum of fuss, cleaned up after themselves and were as polite as can be. They say you're only as good as your last job, but these guys earned it. read more

I was absolutely apprehensive when I was given this as my contact for my water heater issue, but I cannot rave enough about their work! Ryan came over on a weekday and diagnosed the problem almost immediately. He told me that I would need to replace the water heater, but that he needed to speak to my warranty company to see what was covered. Turns out everything was covered, and I was scheduled within 3 days to get a new water heater (delays were because of me). Ryan came at the time he said he would show up and worked so hard to get it fixed. It took him five hours because of all the upgrades that needed to occur to get it in compliance. He was awesome and loved his work. Water Heater works great. I can't complain - they rocked! read more

This is the second time we use amigo plumbing and each time they have given us a 3 hour time frame and always end up getting here 20 minutes after the fact. I'm tired of them telling me to wave home from 11-2 and not getting here till 2:20. Why can't they just tell me that they'll be here at 2 if that's the case? So tired of wasting my time read more

Referral from my home warranty company (2-10). This is the 2nd time we used them, very satisfied. They called ahead, arrived on time, were courteous and professional and left without any mess. Last time around the replaced a leaky faucet, this tim it was the garbage disposal. Full replacement with a new item, no fuss about what the home warranty company was willing to pay or any of that nonsense. read more

I live near Austin, TX, and this company was selected by my warranty company, Home Warranty of America. After seeing the reviews I was a little concerned. I had one of the hot water heaters in our home start leaking and it's in the attic, so I didn't have much choice but to have someone come and look at it. The tech, John, responded within a few hours and said that it would need to be replaced. He submitted the quote and the warranty company told us they would cover all but about $150 in upgrades to bring it up to current code. Amigos came back the next day and completed the job in about 2 hours. Everyone from the appointment desk to John and his helper were very polite and did a great job. read more

They picked up my work order through my home warranty service, schedule me way late and then cancel the morning of.

I've had the worst possible experience with this company. They were sent by our home warranty company to investigate a spot of water damage on our first floor ceiling. They showed up, made a hole in the ceiling not close to any drain, ran the water in the shower upstairs and declared that there was no leak. We had to stick with them for insurance reasons, so we had them come back after our own contractor showed us that the shower was indeed leaking. This time around they grudgingly agreed that there was a leak and claimed they had to special order a gasket (something that is readily available). That took over 6 weeks. The final time they came, they were too incompetent to replace the drain-- they brought bad tools, did not know how to cut for access from below and finally left claiming that the whole shower base will need to be removed to replace the drain!! Very very incompetent. We've two different sets of plumbers from this company and they were all rank amateurs. Will never let them into my house again. read more

Today the owner came by and diagnosed my problem. Heck of a nice guy and very professional and fast. I recommend these guys.

I was a little apprehensive about this company coming out fix a leak. They were chosen by my home warranty company and it seems that people either love them or hate them. I have to say I am in the first group. I filed my claim with the home warranty company on Sunday night. By 11am Monday, I had received a call from Amigos to set up an appointment. Since it wasn't a major leak, I was ok with the fact that they wouldn't be able to come until Tuesday. They gave me a 2 hour window of arrival, which is great for someone who has a full time job. They also called like they said they would when they were on their way. That allowed me to stay at work until I knew they were coming. By the time I got there, they were waiting for me. Danny was the main plumber working on the leak, and he had a helper with him getting the supplies out of the truck to make things faster. He diagnosed the problem and asked my permission to cut the wall. It turns out that one of the valves that connects the water to the washing machine was leaking. He tried to just replace the valve but it was so old he ended up having to cut some of the pipe to get it off. Within 30 minutes, he had repaired the leak, tested his work, replaced my washer and left. Danny was extremely polite, and friendly. He did his job well and was able to answer questions that I had without seeming like I was bothering him. All in all, a very positive experience! read more

Agreed with the previous review. Stay away as far as possible. Allied Home Warranty sent them along, they refused the work because "Parking is difficult in such a congested area". I probably dodged a bullet. read more

If I could give zero stars I would. These guys did a shoddy job replacing a leaky valve in my bathtub faucet last year. The first issue was right away I noticed the knobs were really hard to turn on or off, and when I told the plumber he said that was normal with a new faucet. Then just the other day after my sons bath, I turned the water off, but now there was a steady leak. No matter how hard I turned the knobs, couldn't stop it. So I called them and they said they only support their work for 90 days and we were out of that time, so they wouldn't support the faulty install. The receptionist said I should've said something at the time when I noticed that knobs and I told her I had; to which she had nothing to respond with. Now i'm going to have to end up paying twice for a bath tub faucet within a year...Thanks for a crappy job and for not supporting your crappy work A Dos Amigos. Be assured you will never get my business again and i'll make sure to tell everyone I know that dealing with you is as annoying as a dripping faucet! read more

I called in a repair to the Home Warranty company and they sent out Amigos Plumbing. My water heater was old and breaking down. The guys at Amigos diagnosed and ordered a replacement. They did the installation a few days later at my convenience. It was a difficult job with the water heater in the attic...also the unit was full of sediment and could not be easily drained. Al and Kurt of Amigos handled it professionally and quickly. Also fixed a problem with the venting of the water heater in the attic. Amigos plumbers were friendly and easy to work with..and now I have plenty of hot water...everything was done competently and by the warranty specifications. No surprises. Job well done by Amigos Plumbing. read more

This company has been dispatched twice to our home through our home warranty. The first time they never called and the home warranty ended up sending out a different company. The second time was even worse. They came out and rushed me through explaining the issue. They obviously did not listen because instead of looking at the pipes inside, they went out back and blamed the septic tank before doing an inspection. Their minds were made up before they even arrived. The guy had the nerve to tell me, "I have been doing this for 40 years so I know it isn't in the house." They refused to look even though they were paid to be at the house. For a little back story, our septic system was cleaned and inspected less than 3 months ago by a very reputable company who has been servicing this home for 15 years. I don't think it's the septic system. I told the plumber to keep his card, I didn't need it for future calls and he replied, "Every other plumber will tell you the same thing" as he walked out my door. Thanks for being a know it all and a mind reader! read more

These people are liars! They told my home warranty company that they replaced my water heater years earlier when they had not! We went two weeks with no hot water arguing with them and our home warranty company. I finally hired someone out of pocket who fixed it in 15 minutes and said there was no way that it had been replaced recently. Turns out the only thing they had replaced was a flood control valve, which is what ended up being the problem and why our hot water heater was not working. I cancelled my home warranty with Total Protect (they were ridiculous,also) and I would never recommend A Dos Amigos to anyone! read more