This is my first experience with Richmond Air. I found their pricing for the system and…read moreinstallation to be reasonable . The installation team was very efficient and highly competent. The Company provides a great parts and labor warranty. The turnaround time from first call to completed installation was excellent. I couldn't be more satisfied. I highly recommend Richmond Air.

Absolutely recommend!!!…read more I rarely do reviews that aren't restaurants but Richmond's Air was so great I think it's important that people know what the experience is like. First: Competitors I got several estimates - My home warranty's contractor, Home Depot/ARS, a friend's husband, and Richmond's Air. Richmond's Air was the most reasonable price among all estimates, even the friend! He also took less than 30 minutes to take a look and give me an estimate. Home Depot was here for hours and gave me a presentation and ultimately an unbelievably high price which they later slashed by $4k when I said I wouldn't choose them. Still too high, also weird that they were gonna charge $4k extra? Second: Communication/Punctuality James told me a reasonable window of time that the team would arrive and also when they'd complete the job. They gave me a call beforehand to let me know they were running a little late, regardless the job was done on time (same day). They replaced everything but my furnace. Finally: Service The team was friendly and explained anything I asked about and even helped me install my new thermostat. They put a drop cloth down from the front door to the AC and left minimal dust or mess. They also gave me the manuals for the equipment as well as told me about the 10 year warranty. This was all a month ago and my AC has been working perfectly since and air quality reads way cleaner than when I moved in. Dealing with a broken AC in Houston is horrible and I highly recommend reaching out to Richmond's Air instead of wasting time shopping for multiple other quotes. Maybe get one other one and compare, you'll see the difference. Price, service, and quality were great. Would definitely call again for my next home.

I came to Castle Air Conditioning with high expectations--after all, they boast excellent ratings…read moreand I'd received a glowing personal recommendation from my neighbor. At first, everything looked promising: communication was clear and professional, from the technician (who was servicing my neighbor's unit) to the receptionist and even the owner. I signed on for a semi annual maintenance plan and scheduled service for one of my outdoor units. We set an appointment for later that week, with a two hour arrival window between 8AM and 10AM. I stated a time closer to 9 AM would be safer for me and the owner assured me that's when they'll be there. I took time off work to and messaged at 8:00AM to let them know I was available sooner than anticipated. I heard nothing back. As the appointment window closed, I reached out again--only to receive a reply nearly 30 minutes later. The owner informed me that the company vehicle was still at the mechanic, they needed to drive it home, and wouldn't arrive at my place for another hour. At no point was there an apology for missing the appointment or for the lack of communication. I understand that delays happen, but clear communication and a simple apology would've gone a long way. 1 star added for the pre appointment communication and the informative in person chat with the technician.

These guys are absolute crooks. Their pricing is way over market. I called them when my AC stopped…read morecooling. The owner Josh came out for about an hour and put in refrigerant. He gouged me on the refrigerant charging $130 per pound. He charged me for 8 pounds but didn't actually put in 8 pounds. He never checked for a leak so 2 days later I my AC stopped working again. I got 2 different AC guys out who found the leak within 10 min of being at my house. I was pissed, I called Castle back and they came out only to say they could give my a $360 on the initial charge, but they wanted to charge me another 4K to actually fix the problem. The other AC company, a more honest one, was willing to fix the problem for $1500. This company totally stole and had my waste my money. They are crooks. STAY AWAY.

These guys are fantastic. They are honest and reasonably priced. I've used them for over 10 years…read moreand have never had them try to up-sale any part of my HVAC system. They fix or replace only what is needed. They always respond quickly and I wouldn't use any other AC repair service.

I asked them to check my rental property A/C that was not work properly…read more They stopped by and told me the coil has a leak and nor repairable and they asked for $3,400 to replace it. When I asked about the part number they said we don't know and also they refused to provide labor and materials break down. At the end they charged me $275 for Nothing. I hired another company and after inspection they said the outside condenser was dirty and they clean and serviced the AC and replaced the filter for $190. They're not a honest company and I'll clam this on the contractor license board .

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Service Pros have always been top notch with customer service, communication and professional work…read more I've had systems installed and repair/warranty issues come up and they have always been reliable, and provide great value for the work. Thanks to Daniel and Jennifer for the wonderful service!

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

So happy we called Cool It Air! I wish more businesses were like this. I had several other…read morecompanies who wanted to charge me over $12,000+ for a new ac system. The tech came out and diagnosed our problem and replaced a part and our ac was working that same night. Thank you Yelpers! Give this business a call. Trust the reviews. Will call for all my future ac problems and recommend this to other family and friends.

I called Miguel to get a second opinion and quote for replacing the fan blower motor in my upstairs…read moreHVAC. Despite me calling him fairly late in the day (12:30 PM), he was at my house in less than two hours, inspecting the unit and checking on the availability of the new motor at the local warehouse. His quote to replace the motor was competitive, and he even included a tune up of my downstairs unit in the price. He had everything fixed and in good working order by 6:00 PM. I would do business with MJS again!

I had Miguel come to my house to check out why my upstairs unit wasn't cooling. It's cooling now. I…read moream a very happy camper, and I will be calling Miguel when I need him again. I was very pleased with the service from MJS.

After Harvey we had these folks come out and make sure the units had not been damaged as we failed…read moreto shut the units off when we evacuated. They come every 6 mos. to do a maintenance check up. Each service they arrive on time, they are courteous and consistent with the service person being the same on each occasion. Thus the CS is streamlined. Everybody knows you clean the AC coils in the Fall and the Spring. You buy the can of gunk, spray and wash. Oh wait, everyone knows to turn off breaker and the thermostat, right... that requires reading the instructions on the can. Not mentioning any names on who fails to read instructions. Guests are arriving the following day and they cannot all sleep in the wine chiller. Houston heat is serious, this company responded and resolved the issue with the breaker. Hats off Jason. Trip charge was the least of the stress. Crisis resolved.

PROS: - Polite people who tried to be helpful…read more CONS: - The quote could have been provided over the phone. - Didn't confirm requested work scope over the phone. - Requesting an $80 non-refundable deposit and then offering an unreasonable estimate soured my opinion of Air Express/McWilliams (~$1,300 offered vs ~$519 from a competitor). I requested a quote for home modifications to enable use of a portable backup generator: 1. Panel interlock switch. 2. A/C soft start kit to reduce the number of amps required to start. 3. Add a tee, valve, and quick connect to the natural gas line to allow the generator to run on gas. In order to get a quote, they said I needed to have somebody stop by. $80 charge to visit. I agreed and set up an appointment, with intention to accept their quote. They seemed like a high quality company to me. When the Air Express/McWilliams rep arrived, he provided a $1,300 quote for the soft start kit from beside his truck. He never even looked at the A/C. Compare this to ~$519 and ~$600 from two other service providers (Air Oracle was the cheapest). I said that this was far more expensive than other quotes, and asked why the price was so much higher. The rep simply mentioned that Air Express/McWilliams is a big company with high overhead. I'm willing to pay more for value, but if the only difference is company overhead, then my answer is "no". I went with Air Oracle instead to do the soft start kit install. It was an excellent experience from start to finish and I appreciated that they confirmed my generator will be able to start the A/C now. It was such a good experience that I will likely sign up for their annual maintenance package. Regarding the panel interlock switch, the Air Express/McWillams rep told me that they don't do electrical work. He mentioned that the dispatcher included something like this in the work request, but he wasn't sure exactly what I needed. This could have been a great time to call me prior to the appointment. While at my home, the rep kindly provided the contact info for an electrician. Instead, I went with a company called Lee Services. They will install next week. Their quoted price was competitive in comparison, and I have a lot of confidence that everything will be done to local code requirements. Finally, the Air Express/McWilliams rep said that changes to the gas line would require a second visit at additional cost. I declined and went with Tony's Plumbing. Excellent service; they went over the work and confirmed local requirements to have it done properly. They also confirmed that my line would be able to provide enough gas for the generator to run at the rated capacity. So really, Air Express/McWilliams set up an appointment without confirming they they understood my requested work scope. They also didn't tell me that they couldn't do all of the requested work prior to the appointment. After the visit I received an email asking for feedback on my visit. The email link sent me to a web page that offered to have someone contact me to make things right. I explained the situation on the web form and asked for my $80 back one week ago. No reply. I don't like to provide negative reviews, and am sure that Air Express/McWilliams would want to make things right by refunding my $80 deposit. Perhaps they need more time to get back to me. I'm hoping that all who read this take note to get as much information on the phone as possible so you're not surprised.

Wow! I can't say enough good things about this company. Professional and quick response. Showed us…read moreeverything that needed to be fixed in the attic. Great explanation and very thorough. Would recommend them again and again.

Great service! Huy and his team did an amazing job on our upstairs A/C unit and saved us money!…read moreThank you so very much! I plan to let me family, friends and neighbors know about you and AMS Cold Pros

We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

Incredible company and thank you Fabian for coordinating everything to get fixed. Initially…read morecontacted them for a straight up AC fix and it just so happened it was connected with the plumbing and so they had someone out the very next day to fix it all. Very professional and comprehensive work. Will do business again for sure.

I have to give Smarter Home Air 5 stars. They do great work, are honest, on time and/or always in…read moretouch if running behind and are truly there for the customer. Thank you Tim and Danielle for the amazing service. Highly recommend them.

From the owner: Experience the difference with Smarter Home Air And Power. We offer personalized service to find…read moreyou the right solutions for your Air and Power needs whether servicing or installing your HVAC system or guiding you in your energy choices—from Solar power to top-of-the-line Generator systems. We’ve got you covered with high quality products, licensed and experienced technicians, and friendly service. Don’t wait… Check out our website or give us a call and let us show you the difference with Smarter Home Air And Power.