I am thrilled to have found Richmond Air through Yelp reviews. As a property manager, I've worked…read morewith AC companies in several large cities, but I've never experienced the level of service exhibited by Richmond Air. Though this was for a personal not work related AC repair, I was blown away by both Sky (so friendly and professional) in the front office and James, who came to evaluate the system. I couldn't get over the timelines they committed to and their efficiency. James showed up each time as scheduled, was quick to diagnose the issue, and even showed my daughter how to help maintain her ac unit in good condition once he had it back up and running. Their pricing for such service eliminates the need to shop around. Call Richmond Air first to save time and money!

This is my first experience with Richmond Air. I found their pricing for the system and…read moreinstallation to be reasonable . The installation team was very efficient and highly competent. The Company provides a great parts and labor warranty. The turnaround time from first call to completed installation was excellent. I couldn't be more satisfied. I highly recommend Richmond Air.

SmartAir was called to look into a condensation leak. Technician Pete reported it was a plumbing…read moreissue and couldn't fix it. While he was there he was asked to look at the furnace. Get story in perspective: Sister-in-law is care giver for husband. Home was designed by him 45 years ago. Like us things fail , like our home furnace's. He said you really need to fix the furnace. The gas company had already turned off the gas to the unit in fear of a serious problem resulting. He wasn't allowed to turn it back on and said she had to have another furnace. We got wind of the entire situation here in Tulsa. OK, and reached out to Smart Air management. I was instructed to contact their individual in the field. After explaining who I was, he was very very helpful in working with me in getting a new furnace ordered and installed TODAY! Young mans name is Pete! I'll be forever appreciative of his professionalism. He handling all my calls and did exactly what was needed. Less than 24 hours after contacting Smart Air, they installed the furnace complete. Smart Air deserves 6 STARS! Caring gets Pete an extra Star! Oh by the way, they worked so well with me, they gave me a discount and tore up the check for the initial house call.

My AC stopped cooling so I jumped on YELP to find a company. After reading the reviews of several…read morecompanies I called Smart Air. I explained my issue and they had a technician come out less than 90 mins later. My technician was Pete and he went to work right away. Pete was able to fix my issues & the repair did not break my bank. Pete was beyond professional and I would recommend Smart Air on his customer service alone. Hoping I never have to call Smart Air again but if I do I will be in good hands. This service was worth the value.

Terrific company! Very responsive via Yelp message, even late at night. Quick appointments. Fair,…read moreflat price agreed to up front. Denis fixed my drain clog in no time and even showed me how to prevent it in the future. He went above and beyond. Highly recommend A++++!

We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

So happy we called Cool It Air! I wish more businesses were like this. I had several other…read morecompanies who wanted to charge me over $12,000+ for a new ac system. The tech came out and diagnosed our problem and replaced a part and our ac was working that same night. Thank you Yelpers! Give this business a call. Trust the reviews. Will call for all my future ac problems and recommend this to other family and friends.

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Service Pros have always been top notch with customer service, communication and professional work…read more I've had systems installed and repair/warranty issues come up and they have always been reliable, and provide great value for the work. Thanks to Daniel and Jennifer for the wonderful service!

I called Vish's Heating and Cooling for a regular cleaning and filter replacement. He then called…read moreme to say that subcooling was low; it was around 4.7°F. He mentioned he needed to add 4 pounds of refrigerant to a 14.5-pound system (he had this number in mind from the start, but in real life, you weigh the cylinder and take before-and-after readings to determine the actual amount needed). The pressures low and high were normal and superheat and everything else indicated the system was operating nearly perfectly and probably needed a few oz 2-4 per degree of sub cooling. Essentially, he wanted to overcharge me and he did.

Clear communication and came over immediately to repair my AC without trying to charge me an…read moreabsorbent after hour fee others were charging. It was a real saver because this Texas heat is no joke and I couldn't imagine going to long without my AC working properly. Will use again for sure, highly recommend.

I was looking for an HVAC company to come out and help with a leaking issue. Conley Cooling and…read moreHeating came out without any issues. Working with Stephanie via Yelp was super easy and fast responses. Thank you, Stephanie. Shawn came out, very professional, knowledgeable, and wasn't looking to make a quick buck and leave. Provided a lot of information for me and was willing to explain my situation as well as provide some good info to bring back to my builder to save money. I don't know any company that is looking out for the little man especially during this economy. Conley Cooling and Heating will be my HVAC company I use for now on and will be suggesting them to my family and friends. Trust me, don't go to big names companies (Moore/Abacus) and so on. Conley is here to help and treat you like family. My condensation lines run across my attic to master bedroom sinks and cause ton of blocks and issues. Shawn was able to provide me estimate and information on terminating it outside instead of a p-trap in the sink which most builders are doing now. Thanks again Shawn (and Stephanie) and will be calling back for my next project!

Asked for quote to install accessory. Advised tech would come and inspect system first. Arrived on…read moretime, fully equipped to inspect, accomplished task, quoted reasonable price for accessory, had it available in truck, installed it immediately, and all was done and finished with one visit. Even photographed before and after test values from actual meter readings to have for my knowledge and files. Warranty on equipment and labor provided. What more could I ask for? Highly satisfied!

This company was previously American Comfort Solutions. I got tired of the upselling every time I…read moremade a service call. Tried to sell me items such as black lights and other parts which are not necessary. So I switched. Recently the compressor broke after 10yrs and 6 months. The part is under a12 year Daikan warranty. Had problem diagnosed by two other companies and they are slow rolling the process as they want me to set an appointment vs allowing me to have a general discussion with a tech. They really are not helpful. Also they had no record of the warranty. I am lucky I held on to the paperwork.

$89 to diagnose plugged primary and secondary drains which was glaringly obvious and $401 to clean…read more I am appalled at this type of gouging and sent the service tech on his way. Don't ever call this company and feed their unscrupulous business. The only thing they did right was show up quickly. Too bad it was to try and stuff their mitts in my wallet. Bait and switch.

These guys are fantastic. They are honest and reasonably priced. I've used them for over 10 years…read moreand have never had them try to up-sale any part of my HVAC system. They fix or replace only what is needed. They always respond quickly and I wouldn't use any other AC repair service.

I asked them to check my rental property A/C that was not work properly…read more They stopped by and told me the coil has a leak and nor repairable and they asked for $3,400 to replace it. When I asked about the part number they said we don't know and also they refused to provide labor and materials break down. At the end they charged me $275 for Nothing. I hired another company and after inspection they said the outside condenser was dirty and they clean and serviced the AC and replaced the filter for $190. They're not a honest company and I'll clam this on the contractor license board .

After Harvey we had these folks come out and make sure the units had not been damaged as we failed…read moreto shut the units off when we evacuated. They come every 6 mos. to do a maintenance check up. Each service they arrive on time, they are courteous and consistent with the service person being the same on each occasion. Thus the CS is streamlined. Everybody knows you clean the AC coils in the Fall and the Spring. You buy the can of gunk, spray and wash. Oh wait, everyone knows to turn off breaker and the thermostat, right... that requires reading the instructions on the can. Not mentioning any names on who fails to read instructions. Guests are arriving the following day and they cannot all sleep in the wine chiller. Houston heat is serious, this company responded and resolved the issue with the breaker. Hats off Jason. Trip charge was the least of the stress. Crisis resolved.

PROS: - Polite people who tried to be helpful…read more CONS: - The quote could have been provided over the phone. - Didn't confirm requested work scope over the phone. - Requesting an $80 non-refundable deposit and then offering an unreasonable estimate soured my opinion of Air Express/McWilliams (~$1,300 offered vs ~$519 from a competitor). I requested a quote for home modifications to enable use of a portable backup generator: 1. Panel interlock switch. 2. A/C soft start kit to reduce the number of amps required to start. 3. Add a tee, valve, and quick connect to the natural gas line to allow the generator to run on gas. In order to get a quote, they said I needed to have somebody stop by. $80 charge to visit. I agreed and set up an appointment, with intention to accept their quote. They seemed like a high quality company to me. When the Air Express/McWilliams rep arrived, he provided a $1,300 quote for the soft start kit from beside his truck. He never even looked at the A/C. Compare this to ~$519 and ~$600 from two other service providers (Air Oracle was the cheapest). I said that this was far more expensive than other quotes, and asked why the price was so much higher. The rep simply mentioned that Air Express/McWilliams is a big company with high overhead. I'm willing to pay more for value, but if the only difference is company overhead, then my answer is "no". I went with Air Oracle instead to do the soft start kit install. It was an excellent experience from start to finish and I appreciated that they confirmed my generator will be able to start the A/C now. It was such a good experience that I will likely sign up for their annual maintenance package. Regarding the panel interlock switch, the Air Express/McWillams rep told me that they don't do electrical work. He mentioned that the dispatcher included something like this in the work request, but he wasn't sure exactly what I needed. This could have been a great time to call me prior to the appointment. While at my home, the rep kindly provided the contact info for an electrician. Instead, I went with a company called Lee Services. They will install next week. Their quoted price was competitive in comparison, and I have a lot of confidence that everything will be done to local code requirements. Finally, the Air Express/McWilliams rep said that changes to the gas line would require a second visit at additional cost. I declined and went with Tony's Plumbing. Excellent service; they went over the work and confirmed local requirements to have it done properly. They also confirmed that my line would be able to provide enough gas for the generator to run at the rated capacity. So really, Air Express/McWilliams set up an appointment without confirming they they understood my requested work scope. They also didn't tell me that they couldn't do all of the requested work prior to the appointment. After the visit I received an email asking for feedback on my visit. The email link sent me to a web page that offered to have someone contact me to make things right. I explained the situation on the web form and asked for my $80 back one week ago. No reply. I don't like to provide negative reviews, and am sure that Air Express/McWilliams would want to make things right by refunding my $80 deposit. Perhaps they need more time to get back to me. I'm hoping that all who read this take note to get as much information on the phone as possible so you're not surprised.