Todd was amazing at helping us understand what I should do next. He was informative and I didn't need repair after all. Thank you Ampm highly recommend. read more

Our washer wasn't draining/spinning so I found this company on Google and filled out an online service request form. Within an hour or two (and in the evening) I received a call from a representative and by the next morning Gary was at my house evaluating the problem, which he diagnosed quickly. The part was ordered and by 6pm the next day the machine was fixed and working great. Gary was courteous, efficient, communicative and very professional. I would definitely recommend their services. read more

Very pleased with AM PM appliance service. Highly recommended. Prompt, knowledgable, reasonable price.

Excellent customer service. All charges were explained in detail upfront. A technician was dispatched within a couple of hours. He diagnosed the problem and returned the next morning with the replacement parts. Happy to have my Maytag dryer back in business. read more

I wish I had checked out these guys on Yelp before calling them. What a useless company. They charged me to come "diagnose" my dishwasher. Then they said they would fix it but had to get parts. I called and called trying to schedule...and the dude that answered kept saying he would get back to me. Never did. The basic issue is that they didn't know how to fix my machine and couldn't bring themselves to say it. read more

I recently purchased a new washing machine. I was having an issue with the detergent cartridge so I called for service. They told me that the soonest they could send someone was 2 weeks. Well, with 3 kids and 3 dogs, I definitely could not wait 2 weeks without a washing machine! I called ampm appliance and they were able to send someone immediately. They knew exactly what the problem was and my washing machine was working again! I would definitely recommend ampm appliance! read more

AMPM Appliance Repair - This is my washing machine FYI! - Appliances & Repair Near Me - Sherman Oaks, California

I contacted them and they were conveniently located by my place. The tech came next day and explained that my oven is very difficult and he wanted to charge me over $450 to change a part. When i asked how much the part was he said around $300 or more.I had done my own research and i just needed to change the control board. He said he would call later that day and tell me how long it would take to get the part. I received a call 3 days later saying it would take 3-4 days for the part. I said fine, just get it done please. 2 days later i received another phone call stating the part is back ordered and it wont be in for 3 weeks. I asked them if i bought the part myself, can you install it? They kinda gave me the run around. Long story short, i bought the part from Sears for $139 and it came next day. Sears is coming to install it for $100. read more

This was the best service I could ever imagine! They were so quick to reply to me and saw me right away!! Their pricing is better than everyone else I called and they were extremely knowledgeable about all my needs! I wish I could give them more stars! So happy I chose AMPM!! read more

Called AM/PM for a service, I got their number from my plumber without checking Yelp I have a Sub Zero refrigerator that we were thinking of upgrading due to two other quotes that we got. Leo came over and gave me a quote and I was a bit concerned because the price was much better then other vendors were charging. I paid him a service fee of $45. 2 days later Leo arrives with the necessary parts and fixes my refrigerator. I went online to checkout the reviews and was a bit surprised to see some of the negative reviews. I am happy and would use AM/PM again. read more

I called AMPM about my dryer that wasn't drying. I was hoping they could get there the same day but they were able to get someone there the next morning. Jim arrived within 7 minutes of the time scheduled and was able to diagnose and fix the problem (replacing the gas valve coil) within 45 minutes, as he had the replacement part in his truck. I was pretty impressed with that since I was expecting to have wait at least a day or two for a part. The price was fair and clear. I even looked up the cost of the part just to be sure the cost wasn't inflated or padded, and it was spot on. Will definitely use them again. Thanks Jim!! read more

Thank you so much Leo for the amazing service! I am so grateful I found this company, my refrigerator stoped working overnight, I woke up the next morning, freezer was leaking, had to make breakfast and get my kids off to school, I called ampm and spoke with Leo and he rearranged his morning and got to me immediately! They made a very stressful situation seam like it wasn't a big deal at all. I highly recommend ampm and will definitely use them from now on! read more

This was the most horribly bizarre experience I have ever had with in home repair. Fearing retaliation, we cannot give too many details, but these guys are nutty, hostile, and do not belong in the service business. The technician they sent was untrained to work on ovens ( at least beyond any level that i have - and I can barely turn the oven on) and yelled at my wife that she "wasted his time". read more

Appointment scheduling was easy. Their technician came to my place the same day, and he diagnosed the problem after 10 minutes. Thankfully he had the part in his truck and he fixed it on the spot. Price was reasonable too. I do recommend them. read more

Charged me $900 for a 4 hour repair with about $50 in parts. I could never get a hold of the manager to discuss my problem. They lied to me about what they were going to fix and then I found it all had been done the year previously. They will gouge you and are dishonest. read more

We've used AM PM Appliance Repair 3 times (dishwasher, fridge, gas dryer). Each time they got there within the time frame (towards the beginning of the 3 hr. time frame. The repairs were done quickly, professionally and at a very affordable cost. For the fridge and gas dryer, we called in the morning and they sent someone out that same day. I highly recommend them and won't hesitate to use them again. read more

I called AMPM for them to come repair my washer dryer unit that stopped working. They were very nice on the phone and were able to get someone to come out later on the same day. There were specific parts that they needed to order to fix the issue. A few days later, Leo came to install the new parts and was able to resolve the issue. I would definitely use them again and highly recommend this company. They were professional and efficient in getting the job done. Thank you Leo!!! read more

We used AMPM Appliance Repair a few years ago. My dryer was making a loud noise so I called late morning and the technician, Tony, came same day in the afternoon. He was very nice and fixed the dryer! We will continue to use this company! read more

Used them a couple of years ago for a very small refrigerator part for $150 or so. High cost, but still working ok in old frig. Then our only 4yr old stack dryer wouldn't heat in Jan. 2014, so they replaced temperature limiter and charged $92 for a part that's $15 on eBay, with virtually no labor, since I had the dryer fully apart for them when they arrived. They were gone in 10 minutes. Called them back now in July 2014 because dryer is doing exact same thing again- won't heat. Called them to see what they could do, even though their parts warranty is 90 days and labor is 30 days. They wanted $65 just to come out again and wouldn't agree to replace the part for free if it was same problem. Asked for supervisor. When we spoke, it got even worse - he went further and said they wouldn't come out now at any cost. While we are technically out of their warranties, we would expect some reasonable accommodation for repeat customers. None here. Just be aware of the facts and where their priorities lie. If your unit is over 3 yrs old., factory warranties and service costs are not reasonable, nor is the above treatment, so it's probably better to buy new and avoid repeat service cost nightmares. Stay away from Maytag/Whirlpool/Amana - its all junk now. read more