Last year my husband and I had to do some small repairs around our condo before listing it on the rental market. We were able to take care of all except for repairing the valve in our toilet. We knew this simple task would take no more than 5-10 minutes but neither of us had the handiness to complete it. I spent over an hour calling around for a handyman, but all 5 of them said they required at least 2-3 hours at an hourly rate of $125 plus. Fortunately, I found Amyworks on Yelp and gave her a call. She was very prompt in returning my call, agreed to charge me only for 1 hour and was available the next day. The following day, Amy showed up with her toolbox on time and got the work done in less than 5 minutes. She kindly offered to help with any other tasks around the condo. We were very pleased with her professionalism and service. Earlier this year, we moved out of state and needed an on-call handyman in case of maintenance issues. I contacted Amyworks and she has agreed to come to the rescue if anything came up. A few months later, our tenant called about a smoke detector issue. We talked to Amyworks, ordered/shipped the part to her office, and she contacted our tenant and scheduled the repairs. Again, everything was done very timely and professionally. Her staff is always so friendly and courteous, Our tenants were also very happy with the repair and service. We also had the option to pay the bill online. Very convenient. A few days ago, our tenant notified us about the garbage disposal not working. We were a bit nervous as this could be an expensive problem. We contacted Amyworks to have her inspect the problem and let us know of the repair cost. Within what seemed to be 15 minutes, Amy emailed me back and said the problem was fixed--she called our tenants, inquired about the problem, and told them to reset the garbage disposal. Problem solved and NO CHARGE! I was incredibly impressed with Amy's customer service philosophy and integrity. My tenants were amazed at how quick my handyman responded to their problem. We highly recommend Amyworks handywoman service to anyone living/looking for one in the Seattle area. Amy and her staff are professional, offer reasonable rate, friendly, courteous, knowledgeable, and very trustworthy. read more

If I could give Amyworks 10 stars I would! I have been hiring Amy Ecklund and her all-female crew for several months now...from remodeling to new doors to everything inbetween. They do it all. I cannot tell you the peace of mind I have knowing they are available when I call and on the job site. We are lucky indeed that Amyworks is here in the Seattle area. You won't find better. read more

I really like having AmyWorks take care of fixing things around my home and rental property. The work is stellar, the people are nice, and getting the work done always makes me happy. I've hired them several times for projects large and small. From scheduling appointments to having the worker(s) show up on time, to billing, all my experiences with AmyWorks have been positive. read more

Had a tricky drywall issue where an outside corner was damaged moving in. Called Amy to patch the corner. She even blended the texture with the surrounding wall. It looks good as new. Showed up on time, did a great job and price was very reasonable. read more

Stop looking at the other reviews and call Amyworks! I LOVED using this company, and will do so again. Amy and Susan came and helped us with remodeling our seriously ugly bathroom. Good bye, avocado green-- hello heated floor and new walls! I couldn't be happier with the results. Very clean, detail oriented, and honest company. read more

Here's the problem. While I expect AmyWorks does good work I have no way of knowing, since they don't return phone calls or respond in a timely manner. I've tried twice to get them to help me on projects. I'd LOVE to have a good handy person, and as highly recommended as AmyWorks is, I'd hoped it was them. But I can't do business with someone who won't call me back. read more

I had high hopes for AmyWorks. I was so excited to find a highly rated woman-owned company that could help me with several projects around the house. I had my appointment booked over a week in advance, and I was told that someone would come out for the whole afternoon. Consequently, I took the afternoon off of work and boarded my dog (who isn't good with strangers). 30 minutes before the appointment they called and cancelled, with no offer to send someone else out. They offered to reschedule for a week from now, which is the day after Thanksgiving. Too late - I'll already have family staying with me who will now have to deal with the missing porch stairs and the giant hole in my bathroom ceiling. Plus, how do I know they won't just cancel at the last minute again? Very disappointed. read more

I'm truly disappointed that the reviews for this company are so positive, given that I can't vouch for anything positive. I've used the service 3 times, with attempts at using them more often- never with good results. The first booking, arranged only after SEVERAL attempts at communication, resulted in a few tasks completed (and well) but in an unreasonably long period of time. As in, I paid for a several hour block of time to change a shower head, tighten a wall mount, and hang a ceiling pot rack. That's it. However, I should have been happy there, since my next two visits were also several hour blocks but with no one job actually completed. It took two visits/attempts to install a Lazy Susan, which fell down within two weeks after because it wasn't installed properly. My third visit was to rehang a door where the hinges were pulling away from the frame; this resulted in the door being hung incorrectly, holes drilled in the exterior of the door (very visible and ugly), the second task of hanging cabinet doors not being attempted because the door took the entire block of hours, and the third task leaving me with a gaping hole in the ceiling where a bathroom fan was to be replaced but they didn't bring the part. I was told to rebook another slot to finish the work, including patching the door, fixing and sealing the hole in the ceiling, and hanging the cabinet doors. All this despite weeks to book the first appointment, me explaining that I was having a large party at my house a few days later and didn't want the work not completed before then, and having paid for a block of hours to do nothing but half-ass hang (and mutilate) my pantry door. I was promised someone would book the follow-up immediately. Several attempts and two weeks later, I finally get a call but then can't book anything right away. So I give up. Now, many months later, I attempt to schedule the long awaited repairs. After all, they left me with a broken, damaged door, a now broken Lazy Susan, cabinet door-less cabinets (for which they have the hinges), and a hole in the bathroom ceiling (for which they claim to have bought the motor)... Who else would I book in this case? My answer after several attempts to reach them (yet again)... Go find another service for this work. Seriously. That was the response. Clearly, they don't care about returning calls or booking what they promise, or finishing work to be completed in a session (even when taking a long, long time and billable hours to get it done), or doing the work correctly, or showing up to fix the uncompleted work.But to then tell me to find another service provider to fix the messy, half done work? Unacceptable. read more

Although I ended up booking work through a plumber because of the annoying way my house was built I still feel inclined to write up a review based on my positive experience with AmyWorks. From the moment I called up and spoke to Sheila who was very pleasant, to the ease of scheduling an appt, and most importantly to Amy who is kind and helpful - I've had a great experience. She showed up at my house and inspected the work that I was looking to have done. It turns out that my townhouse was built by a less than stellar planner and requires more work than previously anticipated. Amy was generous in not charging me for the time she spent inspecting and even gave me a recommendation on who to call that could help me. Honest and fair contractors are hard to come by and I both appreciate and try to pass on the good vibes where I can. I'm looking forward to hiring Amy on future jobs that should come up and you should too. read more

Hired AmyWorks to do a structural repair as a recommendation from one of the owners friends. The work was mediocre at best. I can only assume that the positive reviews come from networking. Her hired employees made a mess inside tracking construction dust everywhere. Security doors were left open and unattended for long periods of time. Nails and other debris were left on the roof. Workers seem to be either not familiar with construction or barely competent and definitely not contractors. Obviously this is a handyman service and not a contractor, but this company should not be bidding on complex work and should instead stick to fixing doorknobs and window screens. read more

Amyworks did a great job with reinstalling some bedroom door frames and implementing some energy-saving improvements on our house that were recommended during a Seattle City Light energy audit. Susan and Daria even went so far as to work on the 4th of July just to get the job done as quickly after starting as possible, and they were very flexible about working with some existing materials that we were able to provide for the project. They also installed some ceiling trim and were able to match another bedroom's trim very well (and frankly did a better job than the original trim, which I installed). Very happy with the outcome and definitely recommend talking to them about your home projects. read more

Amy Works was very professional from the beginning to the end. Work was completed as promised and charged nominal rates. I would recommend Amy to my friends for all their handy-man needs!! read more

We hired them to install our new toilet - since ours was on the frizz. Diana was on-time and friendly. She took the old toilet and installed the new one all in under an hour. I felt very comfortable having her there and the toilet works great! I would definitely hire them again for our upcoming home repair needs. read more

Amy WORKS .... so very true! Thank You Amy for all your help!!!! I am a very busy guy and needed some odds and ends done in my office as well as a room divider solution that wasn't gonna break the bank. Amy had some great ideas and a 'can do' attitude ... BUT, most importantly I felt confident in her - which is tough for me since I am one crazy perfectionist! Amy handled everything for me and took my list and knocked it out in no time. I smile everytime I go to work and see that hanging room divider she installed. Our patients and practioners love it! Next time I need some fixin, calling Amy is a no brainer. Feels good to know I have a handyperson I can count on! read more

Amy and Daria were here today and ticked off a list of seven things I needed done including zipping my drains, installing a new light, fixing a light, checking that my toilet was bolted down etc. They are friendly, efficient and trustworthy. I highly recommend them! read more

I hired AmyWorks (handyman) and got an estimate of $340 - $510 (4-6 hours @ $85/hour). Their man did a satisfactory job in 6 hours. Then I got the bill. I was charged for 7.5 hours (they claim they charge 1 hour for travel to the dump) plus $39 for materials (fair enough), $15 for shop supplies, $40 disposal fee for a couple of pieces of lumber (they claim they charge 1 additional hour for a trip to the dump so what's the $40 for?), and a $25 trip fee. With tax the bill came to $829, almost $100 over their highest estimate which never mentioned any of these additional charges. I've agreed to their offer to reduce the hours by .75 but I still feel that surprising customers with a lot of unjustifiable additional fees is not a good way to do business. I will not use them again and neither should you. read more

Hired Amyworks for a small drywall and tile patch job. Got the feeling her employee was inexperienced and learning as she went. Received a bill for 10 hours of labor for a job that should have taken half that and my existing tile was chipped in the process. No big deal until I discovered I was being charged $55/hr. I can't believe what I paid for that job! I will never hire them again. read more

I have been very disappointed in this company. First thing that happened is that in changing a faucet handle the person broke the stem and said it was the stem's fault, This led to a very costly plumbing project that included replacing the tub and surround. When I went to the house the day after the tub was installed I found a chip in the brand new cast iron tub where someone had tried to glue it back on. After much haggling they did repair it. It wasn't even a very neat job and the extra work led to me having to put the house on the market in the winter (which is not a great time to try to sell). Now, the new buyers' inspection found the drain does not work properly. In asking for it to be repaired I was asked who to bill. Really??? The tub was never used. Don't they have some responsibility? I WOULD NEVER EVER USE THEM AGAIN. read more

I have had the worst experience imaginable with this group. Amy came out to estimate the items I needed addressed at my new home and was certain they would be able to do the main job, which was removing a glass shower door from my daughter's bathroom. Susan came out a day or so later and after lots of scraping and numerous phone consultations, she was unable to remove the stationary glass piece. She called another company and I was told that she would follow up with me on Monday (it was Friday). She completed a few other basic tasks around the house, but had to make additional phone consultations to various companies to get help. Did I mention that you pay by the hour? Additionally, when I asked her to install a carbon monoxide detector, she advised that I needed one on each level of my house, which went against what our home inspector had said. After another phone call, she corrected herself and said it was only one per house. As for the shower door, I ended up having to contact someone else, after a week of waiting for AmyWorks to get someone else out to remove what they had left behind. The other service, Capitol Hill Handyman, had the door off in about 10 minutes. After it was removed, Susan called to let me know that their contact would try to be out the following Monday or possibly later in the day. I told her it had been removed already and I no longer needed their assistance, or lack thereof, and she proceeded to argue with me about what a good job they had done following up and completing the job. All in all, they need some serious coaching in customer service and should either increase their skill set or not take on a job they are not able to complete. If you need work done, call someone else. read more