The employee working at Window 12 was the only bright spot in an otherwise frustrating experience…read more I came in with a complicated licensing issue during a statewide outage, and while most people would understandably be stressed, he stayed calm, professional, patient, knowledgeable, and genuinely helpful the entire time. He treated me with respect and actually seemed interested in solving the problem instead of making customers feel like a burden. The DMV needs more employees like him. Unfortunately, two of the women at the front counter acted like helping customers was personally offensive to them. I was snapped at just for approaching the counter and immediately met with hostility for no reason. If you hate dealing with the public that much, customer service probably isn't the right job. Being stressed is one thing; being rude and dismissive to people asking for help is another. Their behavior was honestly horrifying from my point of view, as someone who has also worked customer service her entire adult life. Window 12 is the only reason this office is getting 4 stars instead of 1. He carried the entire experience.

First time coming in to the Normal st. location !…read more Huge shout out to Carlos!!!! The norm of DMV anxiety, did not exist in this location visit. Thank you Carlos for making this process so smooth, welcoming, and helpful. Your customer service was outstanding. Thank you thank you !!!

Bought a car from another state. Wasn't sure what I needed to register the car and I didn't want to…read moredeal with the long dmv lines. DMV San Diego made the whole process easy and quick. Highly recommend

Great customer service very helpful getting me a moving pass and they had no lines which was…read moreamazing.

The new appointment system is really great!!! You don't even have to be sitting at the DMV anymore,…read morebecause you're able to watch how many people are ahead of you and how fast you're moving closer to your turn to start your appointment. This was my first time at this DMV and my experience with met with friendly and informative Security guards and honestly my first time experiencing multiple friendly and talkative workers. It wasn't just one but multiple workers because what I was being seen for and everyone of them were friendly, informative and helpful and they even apologized for the wait but I didn't wait long for anything and got everything I needed complete with ease and friendly professionalism!!!

In and out in under 15 minutes Boy it's gotten so much…read morebetter since the old days of waiting and waiting! My experience today was five star. Everybody working at the DMV was polite and friendly. And the lines moved smoothly and quickly. I was here to renew my drivers license, take an eye exam, and get a new picture. Everything went like clockwork. Other state agencies should take note!

This place is amazing. Very friendly staff and excellent results. I love Yalda and her salon for my…read moreeyebrows. I will go here again and again and again.

Incompetent. I've had a case open for almost a year and a half with DMV unable to even return calls…read morefrom OL managers. I have multiple case numbers from multiple calls. All I need are two replacement dealer plates.

Did a smog check. Go here if you are happy paying 2.5x the market rate…read more A quick google search will show that smog checks form other providers in the area are $20-40. They charge $79.95! Additionally the pricing for services is hidden in the back auto shop and out of view from customers. Only way you'll know is if you ask, my mistake is a didn't.

Always efficient and friendly service there. Now that he is "full service," it is one stop…read moreshopping for smog check, DMV submission, and registration tag.

Went to this location for my new born daughter and the process for her Birth Certificate was…read moreextremely quick and smooth. Very helpful staff and clean office

After reading some of the reviews about the Social Security Office on Aero Drive, I was really…read moreconcerned at what I would be walking into today. I must say... I was pleasantly surprised. From the security guard to the guy who took care of me (Quinton). I was so grateful for the kindness and patience they showed, especially Quinton. I had tons of questions, and he answered them all with kindness and patience. I thank them for making this a positive experience.

if i could give 0 stars…read more this place lost my title and no one has helped me recover it. they went out of business, not surprised there.

Although not a full-service DMV, this registration service is super-convenient. No more standing…read morein long lines line and taking crap from overworked and disgruntled DMV employees. If you need to accomplish a simple vehicle registration, go here. In less than ten minutes you can register your car (or accomplish one of a couple dozen simple, standard DMV tasks like change of address) and be on your way. They do charge an additional $20 for the service, but it is more than worth it to avoid the local DMV. Because they are located at the NEX Autoport and service almost solely military clients, they already have the California state tax exemption forms handy. Instead of the exorbitant registration renewal fee (which for my SUV was going to be just shy of five hundred), I only paid $86 (plus the $20 fee). AAA can't even do that for you. The drawbacks? It will take about a week and a half for your new registration and sticker to come in, so don't wait until the last minute. Also, they told me that they would call me when my registration was in, but they never did. After two weeks I just went in to check on it, and it was just sitting in their drawer. That was a little annoying. Finally, as far as I know, they only have two locations: one at NAS North Island and one at MCAS Miramar.

This is for the Escondido office…read more I called about a title replacement and the man was very helpful in answering my questions and gave me good advice. Very professional and courteous. I whole heartedly recommend tags clinic.

are the best service there is great personalities very helpful fast professional respectful price…read moreis right all around great business

I had an excellent experience working with Jennifer at the disability office. She provided…read moreoutstanding customer service throughout the entire process and was incredibly helpful with my claim. She took the time to explain everything clearly, answered all of my questions, and made sure I felt supported every step of the way. Her professionalism, patience, and dedication really made a stressful situation much easier to handle. I also recommend going on a Friday as early as possible. I was first in line and got out in just 11 minutes, which made the whole experience even better. I truly appreciate her help and would highly recommend her to anyone needing assistance.

Trash!! Waited 4 hours with only 4 people working and over 100 people waiting in a 12x12 office…read morespace. No changing table for a baby either. They told me to come to the office an hour early with a newborn is ridiculous. Do better California.

Tell me how this makes 1 ounce of sense! Sent me to…read morecollections and more than doubled my fine because of their system sucks and it's my fault. Read the sentence in the photo. . First world city or state?

Imagine giving someone a ticket because they parked 1 inch over more than necessary to avoid a drug…read moreneedle In the street. This city is a joke, those who grew up here paying for what the city doesn't provide us. We are fined and have to pay for everything and now we can't even find parking in our 3k plus one bedroom apartment streets. So go ahead and make enemies of the FEW San Diego residents that respected you. Was parked 5 mins to run in my kids sample to a lab and got a ticket for not parking 1 inch over to a curb because of a NEEDLE WITH BLOOD STILL ON IT.