Its been over 12 years that I have been bringing my vehicles to Quality Tune for everything from…read morefront end work and brakes to engine no start issues and I have not had a single bad experience, sometimes the work has taken longer than I expected, but being in the electronics repair business myself I understand how when you get into working on something you end up having to get parts you did not expect or you have to fix repairs that someone else did . So its ok. Elliot and the rest of the guys have always been curteous and honest regarding charges. I notice there are some negative reviews here in life people cannot always be perfect at the end of the day, and a lot depends on your williness to be patient and to give the shop the time to do the work - if you leave it to the last minute to get work done you run the risk of there not being enough time to do the job or creating a safety issue for them.

Love this place! They're always quick and efficient and the owner, Elliott, is easy to talk to…read more Whenever I call they can get me in right away. Invoices are viewed and paid through a link that's texted to you. Very user friendly. Would definitely recommend.

I called and got an estimate on a transmission flush, they told me $280*…read more I dropped my car off and was billed $280. Seems like table stakes, but this is rare in the world of auto maintenance! To amp it up even more: I dropped my car off at 8am, and got it back at NOON! I don't know if that's ever happened for me. I asked Volvo to replace a steering wheel under warranty and I dropped it off at 7:30am and got it back around 5pm! Why only 4-stars? Because I was counting on their shuttle service (that they use to promote their business) and I was told, at 8am...that the shuttle guy wasn't going to be there till noon...bummer. *Volvo was going to charge me $550 for the same job, shop around, kids!

I brought my truck to this place for a timing belt - water pump replacement and told them to use…read moreOEM parts. Fifteen months later the water pump went out. At that point I discovered it was not a OEM part. I called the office and was told tough luck. NEVER going back there again.

The radiator shop is amazing shawn is the only person I will have work on my cars he took his…read moretime to look at my car and fix everything that needed to be fixed and talked to me about everything before he did the work he is very easy to work with thanks shawn keep up the good work

This shop is great! As a woman, I'm always scared I'm going to get ripped off by auto repair shops,…read morebut I didn't feel ripped off here! After he looked at my car he called and told me what was wrong and explained what he was going to do. He called me again to update me on what was going on. Once I got back to the shop to pick up my car he showed me the parts he replaced and what was wrong with them. He even degreased and changed a few light bulbs for free. I am definitely coming back here if I have any problems with my radiator!

I can't say enough good things about Independent Auto Care. I broke down unexpectedly and ended up…read moreat their shop around 7:00 a.m., well before normal business hours. Even with my stressful situation, everyone was incredibly kind, understanding, and willing to help. They treated me with respect from the moment I arrived and made a bad day so much easier. It's clear they genuinely care about their customers, not just the repairs. Their professionalism, honesty, and willingness to go the extra mile really stood out. I would recommend Independent Auto Care to anyone looking for a trustworthy, friendly, and reliable mechanic. If I ever need automotive repairs again, they'll be my first call. Thank you for taking such great care of me!

If you have a Volvo, Tarn and his team at Independent Auto are going to become your good friends…read more Why? Because Volvos, while nice, are one of the most unreliable brands of car you can buy. They are consistently in the bottom quarter for reliability whether you're looking at JD Power or Consumer reports. If you're a Volvo owner that doesn't believe me, either A) you got lucky or B) you value anecdotes over data. Here is the 2022 Consumer Reports Auto Reliability Report rankings of major automotive brands: 1. Lexus 2. Mazda 3. Toyota 4. Infiniti 5. Buick 6. Honda 7. Subaru 8. Acura 9. Nissan 10. Mini 11. Hyundai 12. Chrysler 13. Porsche 14. Chevrolet 15. Audi 16. Cadillac 17. BMW 18. Ford 19. Kia 20. Volvo 21. Ram 22. GMC 23. Mercedes-Benz 24. Volkswagen (31) 25. Genesis (30) 26. Jeep (26) 27. Tesla (25) 28. Lincoln (18) https://www.usatoday.com/story/money/cars/2021/11/18/consumer-reports-most-reliable-cars-trucks-suvs/6385214001/ Knowing all of this, I somehow still bought one. Why? I was "subscribed" to a Volvo for 2 years and, fell in love. At the end of the subscription, all my payments counted towards the principle and...it just felt stupid to NOT buy it. Now, Volvo is steadily making its money back through maintenance and part costs. This is a 2019 car (XC40) and, already, the driver's side seat heater stopped working. Tarn and his team looked into it, ordered another heating coil and...it still wasn't working. They said I would have to go to the Volvo dealership. You could tell that he said this with sadness in his voice. I have an appointment at Volvo for October 17th, they are charging me $200+ just to DIAGNOSE the seat heater issue. My previous car, a 2006 Acura TL, had 170,000 miles on it over 11 years and never had an issue with any of its seat heaters. Tarn was able to help with my 60,000 mile brake job. The brakes were grinding and his team replaced them for an eye-watering $1,570. After doing lots of research...that seems to be the going rate, not a hideous mark-up. Insane. It took a while for Independent to get the parts. I left my car with them while I was in Fairbanks for work for a week and came back and...they still didn't have the parts. They were kind throughout the whole process and explained to me the issues. And, when they finally attempted the seat heater (that they ultimately couldn't fix, sadly.) they gave me a Volvo loaner car to use, and they didn't charge me to diagnose the issue...as the dealership already has committed to.

Awesome guys! They truly know their business. They fixed my broken spring on an old truck and…read morerecommended some other repairs to do later, that I didn't know I needed. They got me in and repaired everything within their time and cost estimate 100%. You can't ask for more from a busines. Mike and his team are top-notch.

These guys are incredible!!!! Check engine light flickering in my Silverado. Local dealer had my…read moretruck for 29 days and came back with a $7000 quote as well as $4200 of recommended repairs. Brought it to Alaska Spring and 1 work day and $150 later they explained that my southern truck (Atlanta, GA) doesnt like me using the remote start all the time and then babying it around town. I will sing these guys praises to anyone that needs repair work done!!!!

Went here several years ago on a Groupon, and recently returned for an oil change and service on my…read moreDodge Dakota truck. Honest, fair prices, and timely service. Told me what was wrong with options for addressing the issues, most of which were minor. No pressure or "up selling". I will be bringing my other vehicles here.

I told the man what I needed he gave me a date to be there I was there he fix what I needed with…read morethe outer problem this man is a good mechanic and I recommend anybody and everybody to do business with this guy he is a good mechanic and he is fair thank you sir we're doing such a fine job on my rig

Previously had a 4 wheel brake job done. Very happy with the service and staff. Today was…read morediagnostic to trace coolant leak. Had it pinpointed in minutes. New facility and equipment. Knowledgeable team members. Highly recommend.

This is the only place I bring my car. The staff is very friendly. They stay very close to their…read moreestimate. I will recommend them to anybody. Elliot is one of the nicest (and hottest) mechanics in Anchorage with Mohammed a close second.