I called for an estimate to fix a leaking water line under my kitchen sink in my RV/Mobile Home (which I rent out). After they looked at the plumbing I was told that the water lines were so old (1986) that they didn't even sell that type of plastic water lines any more. After first suggesting that I replace the entire water supply line through out the RV they said they could fix the leak but would not provide any warrantee or guarantee. They quoted me $375. Please understand that the plumbing under my sink is exactly like that found in any modern home except for the out dated water lines. The leak was at a coupler fitting, which are readily available for repairs. I know how to perform the repair, I just didn't feel like doing the work myself. The warrantee thing doesn't bother me but the $375 quote is so far out of line that it can only be considered a RIP OFF. Good thing I am familiar with what honest repair work costs are. BEWARE!!! read more

New Bryant unit I grossly overpaid for $6800 less than 2 years ago needed a new capacitor and then a light for the unit. Charged me over $400?? Expensive as hell.. Previous charges were between $200-$300 every time they came out. Always something wrong. Leaning to do it myself. read more

Worst company I have ever dealt with. Technician,s come out and don't even do a conductivity test to see where the issues with the AC are coming from. I laid out hundreds of dollars and my AC went back out hours after it was supposedly fixed. Do yourself a favor and call another company. In my opinion, this one is in the business of selling new AC's. read more

Booked service at a home show. Tech showed up 2 hours late and very first look at functional air conditioner said I need to replacement part or He couldn't do the check up. When the tech quoted the price for replacement, $395 for $20 part that can be replaced in 15 min. That is some labor rate ... unfortunately the tech then said he couldn't check anything else or do the anti mold treatment. What a waste of the morning that I had to take off from work. Would not recommend this scam artist. read more

Unfortunately I bought an ac unit from this company 2 years ago. It didn't pass inspection from the county inspector. They were in such a hurry to get their money. A few weeks ago the ac unit stopped working so I called the company. They sent out this young ac tech who was rude as hell. He stated since I didn't purchase the maintenance service plan I voided out my warranty. Then he basically talked down to me & blamed me for the problem. He demanded $325 for a clogged ac drain. We basically argued over this & I called the service manager. He didn't seem to care that this ac tech lied about the warranty being void & that he was such a jerk to me. This is the worst company I have ever dealt with. Please stay away from this company. They charge way too much & their service techs are rude. read more

I cant even begin to tell you our disappointment with "And Services" My wife and I got sucked into their Vortex of deceit and shoddy workmanship when we signed a service contract on some of our properties in 2015. Our last experience was last week in July of 2017. They came out for a routine service call to change out the media filters on our units of a duplex. That was on the 23th of July. The technician called me to how bad the capacitors were and that i should change them out ASAP and also he needed to instal a new "Hard Start" component that would make the units more efficiently and lower energy bills, etc etc. So I gave him the ok after his hard sale knowing that I was getting sucked into something, I just didn't know what.. My bad. Anyway, $600.00 later he did his magic one of the units and the next day it started not working correctly. The tenants were sweating in the house. So I called them back only to be told this time the units need to be replace right now. The technician's supervisor called me and gave me his pitch on a new system. I told him to email me the details. Mean while back at the ranch his cowboy came to look at the system again this time he checked for leaks in the line and took it upon himself to put in the wrong gas into my R22 system. Which he overcharge, and not only that but the fan was running the wrong way and according to another tech that I called to look at the system independent from "And Services" and he told me the hard start and Capacitor on this system was wired wrong cause the system to malfunction. Now, I really do have problem because the system has to be evacuated of all gases. What a joke. Now I really do need a new system, but I can insure you that "And Services" will not be part of that work order. Working with them has been a nightmare one that consists of "Up Sales" and bad workmanship. Ronald Boysen read more

They charged me 6500.00 for a new AC; and they told me they replaced my duct. Later, I had condensation dripping from my vents and down my walls--under my paint of my expensive 720 sq. ft. wooden home. I had them come out to troubleshoot. First they told me I had a hole in my duct... once that was patched, the problem did not go away. I had other AC companies come out and they explained that the unit And Services put in was too big for such a small house--a 2 ton unit, (my original was a 1.5 ton). The owner of And Services sent Bryan, 'who would get to the bottom of it', he confirmed that yes the unit was too big, I did not have enough vents, but that would have probably happened anyways if they switched it out to a 1.5 ton-- but he assured me that they would help me and wanted to put new vents all over my house, and I could add a vent to my garage, and they would give me a discount. Needless to say, the owner NEVER returned my calls. Later, I receive an email, stating they had been trying to get a hold of me for my yearly service (not true) but that I wasn't answering my calls!!! read more

DO NOT USE THIS COMPANY! $14,000 and 10 months later and my air conditioning still is not working! They have continued to cancel and want to reschedule the work needed to be done. Duct work has failed county inspection and they continue to put me off. There has been at least 6 times they have rescheduled now, with no call for today's appt. I had to call them only to be told again they would have to reschedule. They take your money and run. No offer for reimbursement of any monies. Single unemployed parent here living off savings and they pull this? If someone was employed they would have had to call of 6 times and counting. I don't know any employers that would be willing to put up with this? If their own employees called off that many times, I sure they would be terminated, yet they expect their customers to do it. read more

I am giving them one star out of feeling bad for their nice customer service staff who MUST get so tired of the disgruntled calls. I could write a 3 page review of all the issues I have had with ANDservices in the 64 days I have had their overpriced $6500 2.5 ton Bryant system in my house. The system has not worked properly since install I have one tech come out and tell me one thing (I need all new duct work $5400 more to get unit working properly before that tech got asked to leave my house he had negotiated that price down to $4000 himself without a suopervisor's input SHADY) and another tech came out did a thorough inspection and contradicted the previous tech saying my duct work is not that old and he made some adjustments to the unit and said I was good to go. The house still did not cool properly another tech was dispatched the next day he said there is a hole somewhere in the return and it will cost me $732 to replace the return duct work I paid him on the spot as he said this would ensure I get put at the top of install list for next day. I called to speak to a supervisor and was told on several attempts that he was on the phone with another customer. He must have spent 3 days on the phone with that customer. I called today to cancel the replacement of the return duct because I do not feel like these people know what they are doing and they are just scamming people. Home depot uses them as one of their installers. BEWARE all they care about is taking your money they do not care if you are satisfied or not. read more

These people aren't good. They installed a new air conditioning system (heat pump) a few years back and didn't pull permits with the city. They've had inspectors come out and have determined there are thousands of dollars of work that still need to be done. (Including expensive electrical work). They cannot come on weekends, Susan and David in Customer service were rude and unhelpful. They can't seem to keep track of our records. It's a circus every time I call-- no one knows what the other is doing. A big, expensive disaster. What a mistake! read more

Stay clear folks.. only want to get the big ticket or try and sell you a new unit.. get a second opinion or you will be ripped off by this company.. I'm glad I did and got some one out to find the real problem and didn't try and screw me.. Found me a long time company to maintenance my unit.. Plus they will try to sell you a bottom line unit for the premium price.. read more

I recently had And Services come out to my sisters house due to her losing her air quality the unit would come on but would not blow into the house. Justin came to her home and checked out the unit and said her unit was just fine and she needed duct work that hers had fallen down and rotted away with holes. He quoted her an estimate of $1,220.00 for the duct work. So I called a few other places to get more estimates on the duct work and low and behold it was not the duct work it was the blower motor on the unit. So instead of the hefty price for duct work it only cost me $240.00 for a blower motor and the maintenance. The company also quoted me a price of ONLY $500.00 for the duct work on the home. WOW what a difference with the other two companies I called, they to also quoted me for duct work and it too was under $600.00 just goes to show this company needs to find and hire people that know what they are doing. That is crazy especially at this time of the year we are dealing with a pandemic and with racial problems and you guys try to rip people off that is not tolerable. I will make sure we don't recommend this company to anyone. Try hiring better people. I can only imagine if I would of gave you the go ahead to do the duct work then what would of came next oh mam your blower motor also went out sorry that will be another few hundred dollars... NO I DON'T THINK SO NOT THIS LADY ANYWAY........ read more

We hired AND Services to perform a routine maintenance on our home AC. They came to our house right away and after a few min the technician recommended that we replace the whole unit as it was 20 years old. We went ahead and paid 7k for new central AC for our home. A week later we noticed that the unit was not cooling our home properly so we called them to let them know and 2 days later they finally sent someone to fix the issue... or so we thought. He told us that the previous install was done incorrectly and he didn't know how the AC even worked at all... but now he had fixed the issue. The very same night the AC once again started to not work properly and wasn't the cooling our home anymore at all... it was Sunday night and we called them and they said they would send someone right away.... NOBODY CAME... then they told us that they would come on Monday after we called back so I took the day off from work in order to be home... NOBODY CAME AGAIN, we called around 9pm on Monday and the lady on the phone told us that nobody was available... I proceed to ask her what can we do because our home is really hot... I mean it's the middle of summer... so she said in a condescending manner... "get a hotel...". We made another appt for 8pm on Tuesday... NOBODY SHOWED UP AGAIN.... ANOTHER APPT FOR WED AT 8PM... NOBODY SHOWED UP AGAIN!! ... TODAY IS THURSDAY... WE SCHEDULED AGAIN AND THEY PROMISED SOMEONE WOULD BE HERE NO MATTER WHAT.... I should have known better... NOBODY SHOWED UP AGAIN!!! WE are still dealing with the issue and at this point I doubt someone will ever come... only option I have now is to get my lawyer involved. Stay away from this horrible company... they are very unprofessional, never come after they have taken your money and they plain don't care.. I have never been treated so disrespectfully by a company before. BE WARNED read more

BEWARE Had And Services come out and give a diagnoses on a Air conditioning unit on 08/03/2020. I had already told the repairman it was the capacitor or contacts the problem was the capacitor. Then he began telling me the price to do the repair $259.00 outrageous price for about a 50.00 part 209.00 for labor. I had no choice and told him to go ahead. Then i asked him what about the freon in the condensing unit and Then he began to check the freon in the unit and said the pressure was good and i asked him if the line was sweating with no reply so i checked it myself and it was not sweating maybe it takes a little longer for a older unit. then he went in the house to check the vents and stated the temperature was good come to find out after calling him back he said the temperature was 14 degrees difference from outside. Why wouldn't you take the temperature at the vent and give a reading from there not the difference of outside temperature. After he left later in the day i checked the unit again and still the line was not sweating and the temperature was still warm so i called him back and explained what was going on and reminded him of what he said but still wanted another $439.00 to come back out to put a charge of no more than 2lb of freon if needed. So total cost would be $698.00 total for a capacitor and 2lb of freon. He did not try to take care of the problem when he originally came to do the repair and I know he was aware of the line not sweating meaning low on freon or he needs to find another profession. This is outright scamming the customer so he could double charge the customer for a second visit. BEWARE BEWARE BEWARE BEWARE . Most companies who are honest only charge 79.00 for a diagnoses. Find another company stay away from And Services. read more

The tech that came out to service our AC was very rude and pushy, he tried to get us to replace a UV bulb is our AC unit but wouldn't explain way we needed and the cost was 158.00, we did opt to not replace the bulb.. This was a free first time service, but at have no plans to use And again.. read more

Buyers beware!! I was referred by a friend so I felt safe using them. I purchased a new home and had them come out to service my 2013 A/C unit. I was told the unit looked great and the coolant level was fine. Fast forward 1 month and my unit was no longer cooling. The same guy came out and when he opened my handler, the pipes were frozen. He told me I had a major leak and he was going to have to perform the equivalent of open heart surgery which was going to cost $1500. We then started pricing out new units because he said I would be better off to just replace my 2013 unit because I would probably continue to have problems with it. He first told me he could probably get me into a unit for about $5000 but he had to call his supervisor. When he got off the phone, he told me his supervisor was willing to give me a discount since I would be replacing a new unit. So with the discount, my a/c could be replaced for $6800. I'm not sure how the price increased with a discount but that's when I knew I was being taken for a ride. I sent him away telling him that I needed to think about it but I still tried to seem interested because if I told him no, I was going to get charged $60 just for him coming out. Needless to say, I found another company who came out, filled my coolant for $120 and could not seem to find a leak. I find it really suspicious that my A/C was fine when he inspected it the first time and a month later, I no longer had any coolant. I've heard of A/C guys draining coolant during "service inspections" and I'm almost certain that's what happened in this instance. It's now been 3 months and my A/C has worked great ever since. read more

Buyer beware!! Many misrepresentations by salesperson who did not disclose full extent of work needed, so now the new $10,000 system cools no better than the old system that "Had to be replaced". service came out three months later and for another $6,000 they can do additional work and make it right!!!!!! no two service reps agree on what should have been done. read more

I called them almost a year ago and they came out and showed me inside unit was froze . He told us a quote that would fix it. 1300. Right away it stopped working correctly. They sent a guy out every other day three times to refill the refrigerant. Then said it was a leak and would cost another 800. I complained that that was the original problem and that if they would have looked at the outside unit then maybe they would have caught it. So now 10 months later the company called for a free checkup. Now after the checkup our AC WILL not go below 81. I called back the day after and they said they would send someone. So they never showed up and today they said they would be here by 5:00 I called at 8:00pm and they said they can not get ahold of the tech. So now 10:00 pm and nothing. Needless to say they will never touch my AC after they fix the problem. read more

I do NOT recommend this AC company. They are very shady. I bought my AC unit from them BRAND new in April 2012. Yesterday my compressor broke and they came out and replaced it and put a charge of $350. A compressor or blown whatever they said should not be happening after 2 years of life. My AC unit was working just fine all this time, and it just so happens that less than a month ago this company came out to do the 6 month maintence check on my unit. Nothing was wrong with my unit. How coincidental it was that something breaks on my unit after this company came to inspect/maintence it. This is very shady company as i feel they sabotaged my unit when they inspected it. Needless to see, i refused to pay. and wont be calling them again. read more

DO NOT USE THIS COMPANY! We asked them to come out at night when our AC went out. The tech was here rather promptly which we appreciated. He thought he had found the problem (was going to charge 325.00 for the one part). We told him to proceed, and he then told us that it was going to cost a lot more due to the fact that it wasn't just the initial problem. He said he had diagnosed the issue but apparently was unable to fix it? Instead of calling for help he just charged us his 59.00 service fee expecting us to look elsewhere to fix it. The whole kicker to this story is the next day we had a man from a different company come out, diagnose the issue, fix it, and charge 200.00 for the two parts that needed replacing. "And Services" charges insane prices, does not provide good costumer service, and seems way more interested in making a buck. Lastly if you do choose to use them, expect it to be a while before they charge you (over a week). When I told a staff member what happened and how poor the costumer service was, all I was told was that they will talk to them employee. Will never use them again and wouldn't recommend them to anyone. I'd give zero stars if I could! read more

My AC shut down completely two days ago. I called AND Services on a recommendation from a friend and was very impressed with their friendliness on the phone and the speed of their response. I always dread having to call for AC repair because I assume I'm going to have to listen to a pitch for garbage that I don't need in addition to the inflated amount of work that my 5 yr old system will need. I have kicked more than one AC repairman out of my house. The guy from AND figured out the issue in SECONDS and fixed it just as fast (some float-switch thing). He looked over the system, said we're good, and I happily paid him. I will never call anyone else. Why do other AC companies find this simple approach to customer service so dificult to grasp? Thanks to AND Services for living up to the "Service" in their name. Customer for life. read more

Being new in the area I didn't know who to contact when I needed a plumber to fix my problem with my toilet blocking up,so I searched thru ad's in free papers I would get in the mail and found And services which gave a 10% discount to senior citizens so I called them and they said I needed a new toliet for the price of $646.00.I had no idea what prices were in Florida so I had it installed.It fixed the problem,but what a rip off on price On August I had a leak with my bath tub faucet(hot).Again I called And services.To replace a couple of washers in both faucets it cost me $413.10 after a 10% discount.About a 15 minute job.After complaining to the service manager Joe Lane he said he would refund 10% of the cost and include a 1 year maintenace agreement that would give me 20% off any future work done for a year.Big deal at their prices. To this date he never kept his word.If anyone needs a Plumber unless you are rich don't hire And services which also do AC work.Just think of it $413.10 to replace a couple of washers in 2 bathroom faucets and $646.00 to replace a toilet Outrageous! They are really crooks in my estimate.Take heed with this warning read more

BUYER BEWARE!! I would not even give them 1 star if it was possible. You will be VERY, VERY sorry if you use AND Services for any purchase, repair and/or service for your air conditioning. The company does NOT care about customers or providing quality service. A new AC unit was purchased and installed by them. First of all, the installer did not know what he was doing...could not speak or understand English. The AC unit did not work properly and also failed the Pinellas County Inspection 3 times - it turns out all the parts were not installed with the unit nor installed properly. The AC unit was completely re-installed by another technician 3 weeks later....yes, a COMPLETE re-install. I had to call the company every business day during this time frame to find out the status of what was going on. Had to leave messages about 95% of the times, because no one was available. My needs & calls were ignored by the company. I was promised a partial refund because of the inconvenience and the company's screw-ups, but this has not happened!! The only call you will get answered/returned is from a salesperson! read more

This company is horrible. They never show up in the time frame or even on the day of scheduled appointments. They are also almost twice as expensive as other services that I have now contacted. read more

DO NOT USE AND SERVICES. The only thing they are good for is selling you units or over charging you for a service they did not do. Since June, we have been having the same issue where our house ends up over 80 degrees, without us setting there. We have called AND services 4 times since then (twice this month and its only the 14th). The only thing they have done is put antifreeze and tell us there is nothing more they could do until our maintenance call in November. We bought a package deal where we get "free service calls" but both times this month they wanted to charge us 130 for putting antifreeze in our unit. One of those times, the technician even said that putting antifreeze probably wouldn't work, but it should hold us over until our maintenance call. Another time, they said they were going to come by and never did. We waited until 9PM until we called them back and tried to reschedule. The only thing AND services has done for us, is credit us 132 dollars for replacing a part that the antifreeze wouldn't fix. We are fed up with AND services.. or their lack of service. I would not and do not recommend them to anyone. Edger even said he would make sure someone came out. Our time frame for that is now an hour past. Should have looked at their reviews on yelp! read more

The guy seem overly friendly which I didn't mind, he acted extremely caring but immediately began to sell me a new AC unit, suggesting they offer credit for the purchase. I told him I prefer to fix it I did not want a $7000+ loan right now. he said this was the same loan he was getting for his mother air-condition. He even call the owners wife who apparently was Latin like myself, she greeted and told me how good and honest he was. I found everything very estrange. In the end I paid 59$ "diagnostic fee" but I feel he came in with a pre diagnosis to sell me a new air conditioner and a loan. Two days later a paid a handyman $50 and my air was fixed. I waited 3 months to write this review. My air conditioning unit still working great and no additional work was need it. I'm no saying everyone in the company is like this, but if you get offer a new unit and a line of credit for the purchase, get a second opinion first. read more