I used Bridal Boutique of Naperville and loved it! I was not rushed. I found the perfect dress…read more They were helpful. I had a COVID timed wedding. They let me come back and get alterations a year later for free!

As a Corona bride you can imagine how stressful it is to get married during a pandemic. After my…read moredress arrived from another boutique in Chicago, I was in search for a seamstress. After reading reviews, I grabbed my maid of honor and booked a consultation appointment with Jessica. First, walking into the salon it smelled and looked so clean. So important during an pandemic! Second, Jessica knew exactly what needed to be fixed and where. After 3 appointments the dress was perfect! Not to mention the price for alterations. Her and her husband were the nicest people as well and really added to the experience! 10/10 recommend.

Loved the attentive and accommodating service and staff here! Kiara helped me to find the Wedding…read moredress of my dreams. When certain dresses didn't match my style - she managed to find the perfect combination to turn a two piece Martina Liana into the most comfortable and manageable dress I ever stepped in to. BB was the 3rd place I went to to look for a dress and my search was complete! I also had my alterations done here as well- the adjustments made were perfect! I had no issues stepping on my dress the day of my wedding and the dress (which was also strapless) did not even budge or sink down when I was walking and dancing the night away! I would definitely recommend booking an appointment here for that special dress for any future brides' special day with no hesitation!

My experience with Bella Bianca was wonderful. Lara was incredibly helpful in picking out dresses…read moreand walking me through the decision. There wasn't any pressure whatsoever, but I did end up finding my dress! The space was nice and there was a wide variety of dresses in all styles and budgets. I was the only bride in the store at the time so I had a top notch experience. I would recommend this salon to everyone!

I was referred here by someone who had purchased her Mother of the Bride dress there. Good for her…read morebecause, when I walked in, in addition to the very limited selection there was ABSOLUTELY NO ONE to wait on me. One wall is all bridal dresses. The opposite wall was mostly short dresses. I looked through the few racks and found only one dress the might work as Mother of the Groom, but since it was jammed in there, I didn't try to wrestle with the rack. There were a few pairs of shoes, but this is far from a full service bridal salon. Oh yeah, there were first communion dresses too. My quest continues.

After horrible customer service at a few other bridal shops, Francia completely made up for my…read morewedding dress shopping experience. I stopped in without an appointment and was immediately helped out. The salesperson pulled several dresses she thought would best fit my style and body type. I didn't have a dress in mind, so her expertise was greatly appreciated. I found my dress that day and much to my surprise, the prices were lower than what I had seen at chain stores for much better quality dresses. Not only that, but every dress is made specifically for the bride, so I was able to customize the fabric, color, neckline and straps. I used Francia for the alterations as well and the owner was extremely courteous and professional, not to mention a total sweetheart. I loved going in for my fittings and was always welcome to bring in my mom and at least one or two of my bridesmaids. The alterations were done on time and my dress was beautiful and fit like a glove on my wedding day. While I was only looking for my wedding dress, Francia also has a fantastic selection of mother of the bride/groom dresses (both moms found adorable dresses) and bridesmaid/homecoming/prom dresses (my teenage sister tried on a few of these too).

We arrived to look for some prom dresses. The girl at the front desk gave us a big hello and told…read moreus to go look through the racks. That was the last we saw of her and anyone else in the store. The selection wasn't very good and the sizes were all over the place. Don't waste your time here for prom dresses.

...Stop in the Lombard location to find my daughter a pair of shoes to go with her prom dress…read moretoday. Everyone there was so nice to us and Marsha ended up helping us fine not only the prefect pair of shoes but also a lovely pair of earrings and a bracelet to complete the look. From start to finish we received amazing service and we'll definitely be back!! XOXO

She is an ABSOLUTE AMAZING SEAMSTRESS! Just wonderful!…read moreThank you! Everything fit perfectly after she altered to fit me perfectly!

I obtained a wedding dress that needed to be altered at a moments notice. Ms.Young accommodated me…read morewith expertise and knowledge of how to salvage my dress. She was warm and incredibly kind throughout the entire experience. She's truly a treasure, what was an ill perceived internet purchase turned into a gown of my dreams only thanks to her. Incredible work and craftsmanship, crack on!

I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

Absolutely awful. Do not trust House of Brides in Lombard…read more If I could give zero stars, I would. This was hands-down one of the worst customer service experiences I've ever had. I strongly urge you to avoid House of Brides in Lombard, no matter how many positive reviews you may read -- let me walk you through my experience. I visited the store in December 2024 and was initially pleased. Lucy helped me find my dress and was kind and communicative. She gave me the store's number to stay in touch and assured me the dress would be ready by mid-May 2025. But when mid-May came and went with no update, I had to reach out myself. I was told the dress was "still in production and would be shipped in the next two weeks." Two weeks passed. Still nothing. I called during business hours -- straight to voicemail. I left a message. No response. Now we were in early June, and I was still completely in the dark. With my wedding in early August, I was understandably growing anxious. I followed up with Lucy again mid-June. She repeated the exact same message -- word for word -- from a month earlier: that the dress was still in production and would be shipped in two weeks. At that point, I knew I was being misled. By the end of June, still no update. I went to the store in person. Maria first told me they had no idea where the dress was and that it was "out of their hands." But when I pressed, she checked the system and told us the dress was in Texas -- so clearly they did have some idea, they just didn't want to take responsibility. Throughout this entire process, not once did Lucy, Maria, or Ava (the store manager) apologize for the delays, misinformation, or complete lack of accountability. The dress finally arrived in mid-July -- two full months late. When I showed up for my first alteration appointment (which we had confirmed by phone), the dress wasn't prepped or steamed. They had the date written down wrong and were unprepared. To make matters worse, I was sold the wrong straps for my dress -- straps I had already paid for. This meant the seamstress had to spend extra time reshaping them just to make them work. Instead of the expected three alterations, we had to go in five times in one month because of repeated errors and delays -- none of which were ever acknowledged with a genuine apology. The only bright spot was Toni, the seamstress. She was kind, skilled, and professional -- a total lifesaver. If you do end up here, I sincerely hope you work with her. Thanks to Toni, the dress will be done in time. But I've been a nervous wreck for nearly three months, and this experience stole so much of the joy and excitement that should have come with my wedding dress. Bottom line: I would never, ever recommend House of Brides in Lombard.

Hiring Anne was hands down the best decision we made during wedding planning! Anne was amazing…read moreduring the entire process. All of the vendors she suggested exceeded our expectations and made the event unforgettable. She helped ensure we were on track with everything and facilitated the different vendor meetings. Not only was she very organized but she is also an incredibly nice person and made sure everything went off without hitch.

Are you engaged? Debating whether or not it's worth the money to find a wedding planner? Le me tell…read moreyou...it's very, very worth the money to have a wedding planner. Well, not just any wedding planner - you really should consider and call Tying the Knot. I'll admit it, when I was first engaged, I was skeptical about having a wedding planner. I thought, "what can they really help me with? I love to plan, I've figured it all out." MEH, Wrong. Turned out - having Brooke around really helped us with staying on track, planning and the overall timing of everything we needed to do. Everyone at Tying the Knot is very helpful and knowledgeable. I never felt like I was bothering them with any of my 1001 questions I may have had (or more). Getting married and all of the planning is a really big deal and it takes a lot of planning that most people don't have the time for. Consider the value of your time and invest that to some great wedding planners at Tying the Knot. You might go "hmm...do I need this" at first but when it's all said and done...and everything went smoothly...you'll be happy you went the route of a wedding planner.

Update: My wedding dress fit like a glove. I admit there…read morewere miscommunication on the time of my first fitting - make sure you triple check the date and time as well as all of the alterations requested - but the second and final were smooth. Fifi and her staff are wonderful and my guests and family loved my dress. They have a wide selection to fit most bridal tastes. Shout out to the designer, Casablanca, for making a dress that isn't pure white and complemented my Asian skin tone!

I found my wedding dress at Fifi's. She really makes you feel like family and is honest when…read morehelping you find the dress of your dreams. I didn't think I was going to fall in love with the first dress she picked out, but I did! Obviously I'm not going to show the dress on here, because my fiancé is bound to see it, but he will definitely be surprised when we get married!

Nancy altered my daughter's prom dress. When we first met, she gave me an estimate on cost and…read moretiming, and both were correct and reasonable. Her work was good and she was pleasant. We will use her again in the future.

Nancy did a great job altering some dress pants before a wedding! She was very quick and…read moreaffordable. Highly recommend working with her.

Friendly people but poor craftsmanship. Sewing does not look professional. The last two items I…read morebrought in were returned with holes in the stitching and look hand sewn by a child. The seams completely unravel. I cant even begin to understand. Very frustrating.

Thee best alterations and seamstresses in the area! Always kind, and respectful with a smile to…read moreease the day! Their work is superb!