Came to get bread for my daughter and i. I 2 breads and had them toast and cut and to put in 2 bags since one is mine and the other was for my daughter. The gentlemen that was working obliged and went on his way to toast and cut. He comes back with all the bread in one bad. Mind you my bread is jalapeno cheese bread and my daughters was pesto. Now since the bread was warmed up all the jalapeno came out my bread and got all over my daughters bread and it was way too spicy for her to eat hers. Guy offers to split the bread up after the fact and didnt even offer to redo my daughters order so now she was mad and hungry. Thanks employees at andersons what a customer service read more

Came here to get a sandwich - the chicken salad but it seems to have changed. It used to be with Apple but now there's grapes in it. When my bf and I came the service was great. They were starting to clean the dining space as the mall was closing in an hour. We ordered two sandwiches - chicken avocado and turkey avocado. They also have a wide range of desserts which is super tasty and will fill your sweet tooth. Prices are average, portions normal. I would say if you're feeling like getting a healthy option, come to this place! read more

Andersen Bakery - Bakeries Near Me - San Mateo, California

I'm so sad that I was catered poorly. As a pregnant, I came here to eat what I was craving and relax but unfortunately I was devastated how the staff/cashier treated me. I ordered danish and asked to make it warm and he answered "NO" and also I got hot chocolate drink and it was super super hot. Very very poor customer service. Ended up not happy and not satisfied. read more

3.5 stars Most bakery chains I find rather boring and monotonous, but there's definitely something interesting about a Japanese bakery chain that claims to excel at European bread-making traditions! Not only will you find baguettes and focaccia among the offerings, you'll also find more typical Japanese fare like egg salad and katsu sandwiches! But the menu item that really piqued my curiosity was the "Bento box," which didn't come with rice, but rather was a combination lunch box of a sandwich, a mixed greens and tomato salad, pickles, pita chips, and a choice of dessert.The egg salad sando came with creamy chopped hard-boiled egg mixed with mayonnaise, and I got this on the sliced seeded grain bread, which had a nice nuttiness and chew. The salad with sesame dressing wasn't all that memorable, but I found it fascinating that the box also came with pita chips--just to throw in another cultural amalgamation! The tiramisu dessert was made with mascarpone cream and a layer of soft cake--I found it a bit on the sweet side, though it was definitely tasty! The prices were very reasonable for a casual lunch, and I'm also partial to their cranberry & walnut bread, which I especially loved as a kid! read more

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4.5 STARS A couple weeks ago, the food gods must have been in my corner as treats just kept arriving at work. A talent of ours brought some goodies from Andersen Bakery on Friday, September 15th around 12:45pm. She mentioned this is her favorite bakery as she's from Japan and this is a huge chain there. I just love baked goods, so I was excited. She got me a blueberry and almond paste pastry. It was similar to a kouign amann. Super flaky and buttery. Also, the sugar on it was slightly bruleed, so it had that crunchy sugary texture. So good! I've seen a couple Andersen Bakeries in the city, but they've never been on my radar. Next time I see one, I'll definitely stop by. That kouign amann was delicious! read more

Andersen Bakery - Blueberry and almond paste pastry - Bakeries Near Me - San Mateo, California

Ordered DoorDash Got the Turkey Swiss with mustard aioli with extra meat and the ham sandwich with extras mustard Abe extra meat. I also added in the notes not to forget the mustard and extra meat (paid for the extra meat) not one sandwich came prepared as listed per their ingredients nor with the extra meat that I paid for. Why say a sandwich has mustard and not add it? Why give the option to pay for extra and not add it ? When complaining to DoorDash they compensate the mistake but not the entire sandwich. I called Andersen multiple times to advise of the mistake and no one answers and the voicemail is full. Ugh read more

With a few minutes free on a Wednesday morning we zipped over to Hillsdale, our objective: a quick bakery run and some caffeine to wake us up. We had been curious to try out the Hillsdale Andersen's Bakery as we had been to to others, one in Japantown and one in Concord, and had had good experiences with both. We tried some new items this time as well as our favorite cheese breads. We brought home a plain croissant, a couple saffron raisin twists, a strawberry/cream cheese pastry, a couple cheese breads and pesto cheese breads. I was anxious to compare the plain croissant to the wonderful one I had had recently from La Chataigne in Lafayette (made with imported French butter). The Andersen croissant was disappointing in comparison: fresh and flaky, but not that moist buttery taste; not great without spreading something on it. Apparently the French butter makes a big difference! The twists and the pastry were okay but nothing special, really no better than Safeway's bakery. Again, somewhat disappointing. Perhaps the pastries of these types are just not their specialty. We do know their dessert tortes are quite good. Ah but the cheese breads made up for it. Both the cheese and pesto varieties were delicious, nicely showing off the top notch Andersen bread. We had another one the next day which we first baked in the oven and - after doing that - it was just as good as the day we bought it. This Andersen's has a nice seating area in the back and a few seats along the window for people eating in. Overall okay given the delicious cheese breads, but some of the pastries a disappointment. read more

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Dirty Store Dirty Food Napkin mix in Egg Salad Sandwich So horrible Let the store staff look it, she just say "oh sorry" and walk away! No any explanation! read more

Andersen Bakery - Napkin mix the Egg !!!! Give the staff look it, she just say "oh sorry". and walk a way. - Bakeries Near Me - San Mateo, California

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They need to make whatever line rules they have more clear. Had a question rather than a bread request and waited over 10 minutes, then was told the person behind me who walked in a minute ago was next in line since I guess I wasn't pointing at breads to buy while I was waiting? I mean, I had a question to ask before deciding whether I was going to get something, so I am not going to make them bag things for me if I don't know if I can eat it or if it's the thing I think it is (my husband likes a particular bread from here, but I am not as familiar with it). I guess next time the procedure is to get them to bag anything I might potentially be interested in first and ask questions later at the register. If there is a next time. read more

Got a bunch of pastries and Ordered a cake from them. Picked up in the morning and was as ordered. The cake was quite tasty. The pastries are average. If you are eating in the store definitely ask them to warm it up, it tastes much better. This place is quite busy especially at lunch time. It's kinda hectic and maybe not the cleanest. It's not a place you can sit and relax for hours. read more

Not sure why the low reviews of this particular location. This is a popular and beloved bakery in Japantown SF. They don't have much of a cake selection but they're well know for their breads. They have a whole line of cheesy breads that can be eaten almost by itself as a meal and their sliced milk bread is a great way to up your sandwich game at home. The milk bread is why those sandwiches at the Japanese markets always taste so much better!! Pillowy soft! read more

Always so delicious and fresh! The staff is very friendly and helpful. Definitely recommend their berry tarts.

I am so happy that Anderson Bakery has opened a bakery near my home in Millbrae. I am addicted to their white bread. I really like their raisin bread. It's so good toasted for breakfast. There are many other things you should try also. Cookies, pizza rolls for sure. I have been back many times since the bakery opened. read more

Cookies are great. Cakes and pastries are decent too. However, who puts cakes in a box sideways? Pretty disappointed looking presentation since the cakes are crushed if you put them in like this. read more

Andersen Bakery - Strawberry Short Cake Slice - Bakeries Near Me - San Mateo, California

So many great choices to eat in this mall. But I go to this familiar chain for a quick pick me up. Desserts are hard to choose from. There are so many beautiful looking options. I have a danish with coffee. Both are very good. Not super special or memorable - not as good as the best from San Francisco bakeries but so much better than the average stuff you get at a supermarket. People working here are great. Very friendly and understanding that choosing might take a minute or two. If you need extra time and there is somebody behind you let them go first. Who is here? A couple people on a lunch break from nearby stores and some fashionistas. This isn't a destination but if you are around don't hesitate to come by. read more

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The cashier is very rude... instantly rolled her eyes at me when i asked for help. Then instead of helping me she pointed to the back off the restaurant... like i knew where or what she was talking about from a point... read more

We were so happy to see this place re-open! However, due to COVID they don't have a lot of options! Lots of my favs and the most popular items are not on the menu. I wish they would post that somewhere. So we wouldn't have to waste time going down there. So, that being said: They don't have the Pork Belly meat lovers sandwich! read more

Store is dirty and worn down. Service was good. My turkey avocado sandwich was ok but the clam chowder tasted too fishy. I will not be back for sure. Too many other good choices around. read more

They provide great customer service, the place is clean, and the food/desserts/pastries are delicious.

Andersen Bakery is conveniently located on the first floor of Hillsdale Shopping Center, near the Macy's entrance. I love stopping by for a pastry after shopping. Most of the breads are typical French pastries (croissants, Danishes, baguettes) but there are also some Japanese-inspired pastries like the Matcha Cruffin. Prices are comparable to other French bakeries. My favorite savory item is the Pisano cheese bread ($4), which is a big French roll topped with tomato sauce and 3 different cheeses. As for sweet treats, I love the Tropical Flan ($3.80), which contains soft and silky flan, whipped cream, sponge cake, and fresh fruit. The strawberry shortcake is also delightful. It's a favorite in our family, and both my mom and I have gotten the 6" for our birthday many times. The strawberries are fresh, the whipped cream is light and fluffy, and the sponge cake is airy and soft. You can also buy their cakes by the slice for about $4. read more

Andersen Bakery - Pisano cheese bread ($4) - Bakeries Near Me - San Mateo, California

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This place is the dirtiest and grimiest restaurant in San Mateo. The floor, chairs, tables and walls are so grimy that it looks like they haven't been cleaned, changed or painted in 30 years. Also, the garbage bin is swarming with flies. The service is also the worst. I was there today and asked them to please clean around a little bit because there was a lot of food all over the floor and tables. I also got the wrong order for the third time in 6 months by the same guy at the counter. I am never coming back again. read more

Today 01/15/2022 around 5.30pm i stopped by Andersen bakery shop at Hillsdale mall. I purchased some pastry and was served by a nice gentleman who might be a Spanish. After i paid i asked if i can have a bag with handle , before my conversation was finished suddenly one Asian man wearing glasses and his white shirt and apron appeared with his attitude and speak very loud to me said if you want a bag You have to pay $25 cents. This is very disrespectful and very rude to the customer. I already know bag is charged everywhere and i will pay for it. With the attitude of that Asian man its very unacceptable. He should get training again to speak politely and provide a good customer service. If he a supervisor or a manager unfortunately company hired a wrong person. read more

Very dirty and food is mid . Staff just talks with no cleaning being done at all! Needs to be better maintained

An underrated bakery. Bread here is really good. Sandwiches are great! They currently have limited edition Japanese inspired items like matcha tiramisu. I really love their cranberry walnut bread, but I haven't been seeing it lately. I did try their fig and pecan bread which tasted so great after toasting with butter. All in all, i love their breads, love to come here for sliced bread, and the revolving menu items. read more

The service was terrible. We entered the store and was standing in the line to place an order. The server completely ignored us and started to serve the customer who came after us! Even though there were three people and just us, they came to take our order after so long! We ordered for pesto bread and asked for it to be toatsed. The person put the bread in the toaster (not sure if it was even switched on). They ended up serving cold bread where cheese was still thick as it was not toasted at all. We asked for it to be cut, server made a sad face and gave it to us! Haven't experienced this in any other Anderson bakery chains. read more

Our favorite bakery. Always a large selection of freshly made pastries and breads.Products are always consistent, even at other locations. I appreciate the satisfying ratio between the fruit, filling and/or topping to the pastry. read more

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Arrived here when the mall was just opening! Andersen bakery makes their breads fresh, and I can sure smell the goodness when I walked in! It's a great lunch spot with varieties of salads, soups, sandwiches, pastries, and breads to choose from! I got a salad and sandwich. I recommend the sandwich on sourdough bread.. it's amazing!! I got a mango and blueberry croissant! So fresh and delicious!! read more

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I have been coming here for a few years and it always has been a pleasant experience. The breads are very good and the service fast. I think you get good value for the money. read more

Andersen Bakery - strawberry bread - Bakeries Near Me - San Mateo, California

The foods are great. And the bread. The facility is clean and clear. Accessible place too

I have tried their vegetarian options (soups and sandwiches), and they are pretty good. Their bakery items are also tasty, but their coffee could do better. read more

Andersen Bakery - Mango coconut cake roll - Bakeries Near Me - San Mateo, California

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The store is not clean a fly was on the top of bread. Managers are so rude. always they burn your sandwich.

I love cranberry walnut bread and I was so happy to find it here. I no longer have to drive to Stanford mall! I've chucked out the regular bread and keep cranberry walnut bread on my counter every day, I'm so happy! I've had a bunch of their pastries, but keep coming back for the bread. read more

Good bread, good soup, excellent sandwiches. Was a busy day when we stopped in. That happens. Workers were working hard. Still friendly and helpful. read more

Ordered grub hub pick up from this restaurant but my order was never made because "the order tablet was unplugged" then they wanted me to pay AGAIN after I already paid on the app. I said, I did not have time to wait for food to be made since I ordered it an hour prior, they said I could leave and not be charged. They did lie and charged me for the food I did not pick up; currently disputing the charges with my bank. read more

Pretty good bakery products with good selections of baked goods. They also make sandwiches as well. Lots of bread selections, I ordered the Sweet Brioche Roll- $ 4.50. Mango Muffin. $2.65 delicious, Blueberry Danish,- $ 3.00 Almond Croissant- $3.00- recommend, and an apple Danish- $3.00. Service is good and bakery products as fresh and delicious. read more

The fig/olive bread and cranberry/walnut bread are very good! Low sweet cakes and light, which is what I prefer. read more

It's mall food, so while it tastes fine, the portions are small and the prices are too high for what you get. I go there once in awhile, it's reliable but not exciting. Crème brulee sucks, $4 cheese breads need more cheese, tuna sandwich needs more tuna, soups are too small for the price. Place needs new chairs, the ones there are looking beat-up. On the positive side, plenty of indoor and outdoor seating, easy to find location, and hard-working and friendly staff. read more

I ordered vegetarian sandwich to go. They asked me if I wanted bread toasted, I said "no". When I got to my work and open it, bread was not only toasted, it was burned. Horrible service. If bread burned by accident, they should have use another roll. The woman making sandwiches walked away in the middle of preparing my order, to talk to another staff member. Will not go there again. read more

I walked into Anderson Bakery on my way out of the mall today to pick up a little carby treat. It's 8:15pm and they close at 9am so the selections were bare but I saw what I wanted and stood at the bread counter for 15 minutes. The lady was speaking to someone at the register the entire time. They were just chatting. I stood for another 5 minutes and the employee at the register couldn't be bothered to help me. I said excuse me and no response so I walked out. I understand that you are off soon and don't want to help anymore customers, but if that were the case, you should probably just close the store early instead of ignoring customers. read more

As for a quick bite to eat there is not that much to select from at Hillsdale mall; this place becomes the default option. The staff are friendly enough... Nevertheless, if you like hot water, buy the hot chocolate because that is how it tastes!!! Oh, and I asked for their tomato ravioli soup, and they told me that they did not have it. Um, ok, I guess they ran out mid-day (2pm)...? Left without my soup and hot water posing as hot chocolate. Rip-off! But I'm still giving them three stars rather than zero stars because they smile, most of the time... Also, they do not take large bills; or at least that is what they told me. read more