Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Absolutely the worst. They Could not figure out the problem on multiple trips. Charged me a…read morelot of money anddddddd Still broken. No problem it's 30 degrees out. Should be cited and closed by the BBB. If you are not able to perform the simplest of jobs and then charge hundreds of dollars for said failure, you should be shuttered !

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Do not call or trust these people! They were supposed to do a routine maintenance on our a/c unit…read more They claimed it would cost $79 on the phone, which sounds more than fair. But when they came, the technician claimed it would be another $180 to clean the unit and that we needed to clean the unit before he could finish the inspection, which is totally a scam as we have used another company who did all of it for one flat $99 fee but wasn't available since we are selling our home and wanted to get it done sooner than later. And then he tried to upsell again by saying our Freon was low. But we declined since we had to pay $80 just for him to visually inspect our unit without being able to complete the inspection. So now we have to do the entire thing again with another hvac servicer, one that is actually honest and not upsell a routine maintenance into an almost $300 charge! We even spoke with the owner/manager who said nothing could be done. So they won't even work with you, and you have to pay $80 just to get them to leave without really doing anything of any value. So save yourself the money and the headache and look elsewhere! In response to the business manager: I gave AI screen shots of our interactions and people can read their take on our situation. The fact that you deleted the part where I took a screen shot of you telling us to go ahead and allow the technician to do the work and that we would discuss price later is proof of your dishonesty (see photos). I never said it was for 3 furnaces. I said that we had 3 hvac units and one furnace was being repaired for a minor gas leak, which was fixed. And that we don't have a/c bc we need a functioning furnace. And who services furnaces in the summer? And the fact remains that we were told one price, and that you guys could not complete the maintenance per that quoted price. If that was the case, he should have left and not charge us anything. Instead we had to pay $80 for nothing essentially since the maintenance could not be completed. It also doesn't change the fact that you guys charge an egregious fee for cleaning, which is why we declined the service. He said he had to open up the unit and even maybe clean it with chemicals. This is absolutely unheard of. Our normal HVAC service providers are honest people and have been maintaining our units for many years and they have never told us we had to open up our unit to clean it (which is risky for routine maintenance). You guys have proven that you do not behave honestly, and instead, are a lower/reasonable cost on the phone and up charge for unnecessary work when on site when most people feel they are already stuck with you. Who in their right mind would agree to have someone do the work and then decide on the cost (as you admitted to below)? That is just another way to get us stuck with the work with no idea of what the total actual cost would be. No professional contractor operates like that, and no one should agree to work before knowing the cost. And we are not the only customers who felt scammed and over priced if you read other unhappy customers. I should have read the reviews more closely as you also service appliances which skews your reviews for smaller less complex jobs, making it harder to ascertain your credibility and affordability for just HVAC. But my review stands as is, and nothing is being misrepresented. Maybe this review will help you take another look at your business practices, and if you cannot complete the job you were sent for, you shouldn't charge for it. You should also do a better job getting clarification on the work. I assumed you knew it was for a/c annual maintenance. The fact that we had our furnace repaired shouldn't impact that and you guys should know better than that. Otherwise, how can you call yourself an hvac service provider if you don't even know that you need to service air conditioners in the summer and furnaces for the winter? So your excuse about the wrong work being performed is entirely on you as the service provider, not on me and not on my husband. And I never said I wanted 3 furnaces to be maintained so go back and listen to the call as that was never said. And my husband never agreed about the wrong work being scheduled, further reducing your credibility. They can quote whatever they like, but it doesn't excuse that they pressured us to do work before even telling us the price (see photo), they are over priced, incompetent if they think they need to open up an a/c unit to clean it (which is risky) plus no one maintains their furnaces in the summer. Given that we had to repair a gas leak in our furnace, I just wanted to see if it was working okay because the a/c won't work if the furnace won't work. So there are no inaccuracies in my review, but there are glaring issues with this company and how they operate. People can read all of this should they choose to and make up their own minds. IMHO this business is someone you want to avoid.

Antonio and Luis were the two techs who came out to give my AC system a "once over". Boy did they!…read moreLuis was very meticulous in his disassembly, cleaning, inspecting and re-assembling the condenser. Both gentlemen were professional and knew their craft. Luis took a great deal of time to explain their processes. Great value as well. Highly recommend....family business too!

After getting a referral from my friend Wes I contacted and set up a quote with Kats. Giovanni came…read moreright out and was the only one out of the 3 companies that listened to our needs and gave me a quote on what I wanted but also a couple of other options in our price range, the service tech Isai did the installation and was very professional and was able to help me understand our new system and helped set up the cell phone app. All in all a great experience and very happy with the service and experience with Giovanni and his crew.

Competitive price, knowledgeable about all my installation and equipment questions…read more They replaced our AC unit outside, air handler in the attic and repaired the drain line. Great crew, efficient and tidy. Would recommend!

Chris was great, he came out on one of the hottest days this year. He worked until he found the…read moreissue. Great price and excellent work! I would hire him again if needed. Thank you!

We have used Fireman Heating and Cooling for years. They are reliable, knowledgeable, responsive…read moreand they price their services fairly. They are a local business and it is a pleasure to support them.

Love this company - reliable, honest, and responsive. Have always been able to get scheduled for…read moretune ups each season and the prices are always fair. Also appreciate that they are honest and don't push to replace all your systems.

Wise Mechanical really saved the day for our business this week! The heat in our clinic went out…read moreduring the coldest few days of the season. The place we were previously using was dragging its feet getting us a quote and Wise was recommended as an alternative by our property manager. Tom came out same day, within hours of us calling and was able to diagnose the issue and get a quote out to us with several repair options. The repair itself was done the following day right on time. Very professional, responsive and friendly service from Tom. If you are in the southwest suburbs and in need of HVAC services, this is the place to go!

I was referred to Tom by a co-worker. I was having issues with the ac-fan not shutting off. He…read moreliterally came out with in less than 2hrs and quickly knew what the problem was. He was very professional and honest about what needed to done- and he did not try to push for a new unit. I do know it has to be replaced eventually and I will definitely reach out to Tom for assistance. Thank you for the fast service!

Mark is always prompt and takes on work another HVAC person with an emergency company refused to…read moretake on. He does excellent work and we are so happy with his work!

I am so very appreciative of Dennis Heating and Cooling. My furnace went out New Years Eve early…read moreevening. I initially called 4 Seasons, they said it was the inducer and couldn't do anything until 1/2 because of the holiday. I called Dennis Heating and he arrived half an hour after my call, checked eve and knew immediately it was the control board and not the inducer. A new control board was installed immediately and I thankfully have heat. I definitely have a new Heating and Cooling Compant that I am grateful to.