I went to Susan Torma to get my teeth fixed. The first visit she was asking personal questions, I know sometimes there's small talk at a visit but that's wasn't it. The second time I went to her she was really rough on my teeth, so bad it hurt. The next time , I had a appointment with her , I was at another dentist office that she sent me to , for more work, while I'm in the chair he gets a call from Susan Torma " that I'm not her patient anymore "! Seriously? You couldn't call me yourself. She's very unprofessional read more

On a scale of 1 - 5 I wish I could give a 10! Doctor Torma has been our family dentist for 20+ years. She and the entire office staff are more than caring and compassionate. They have taken care of my husband and I , our now over 20 year old kids, as well as my 80+ year old parents. They have seen us through a vast variety of dental issues over the years - always top shelf quality of care, gentle, kind, cost effective. Awesome in every way. read more

When I first moved to Chicago, I was nervous. Not about riding the El, or getting around, or finding good restaurants, or getting a good apartment, or making new friends. No, the thing I was most nervous about was finding a new dentist. I like to take care of my teeth! But I didn't even know where to begin. One day while I was in a grocery store in Hyde Park, where I work, I overheard the woman ahead of me raving about her dentist to the cashier. What were the chances? I asked her for more information, and it turned out her dentist was on the North Side, where I lived. What luck! It was a sign. I've been seeing Dr. Torma for six years, and they've all been wonderful. She has an excellent rapport with her patients, and all of the hygenists in the office are as friendly and pleasant as can be (and gentle too!). The office environment is just delightful and really calming and peaceful. "Going to the dentist" at Dr. Torma's office actually is a pleasure that I look forward to! I'm sick, I know! Appointments should be booked way in advance -- they really fill up, as do most dental offices. Prices are within a reasonable range (I go without dental insurance). Parking in the area is somewhat easy (watch the restrictions in the afternoon), especially farther down Belmont near Ravenswood. read more

Dr Torma saved my teeth and probably my life. She certainly saved me from a lot of embarrassment about my smile. Can't say enough good things about her. The entire office is highly professional I have been going to Dr Torma for 20+ years read more

Dr. Pappas is absolutely amazing. Finding a good dentist can be tricky and boy am I glad that I found this practice. I've been seeing Dr. Pappas for 2 years now and I could not be happier. Dr. Pappas is knowledgeable, professional and cares about her patients. I always feel at ease when sitting in her chair no matter what I'm going in for. In addition the office is welcoming. The receptionist is friendly and they work with your schedule. I would recommend this dental practice to anyone! read more

As Yelp! says when you click on FIVE stars, "Woohoo! As good as it gets!" I've been going to Dr. Torma for 6 years now and as other reviewers have said, if I could give her a million stars, I would. She is the kindest and most gentle dentist I have ever been to. I look forward to getting my teeth cleaned and always get the most professional, excellent, and kind treatment. EVERY time! (The only downside is that the law student dental hygienist graduated from law school and doesn't work at the office anymore. That said, every one of the people who works here is WONDERFUL!) read more

I love Dr. Torma so much. She's the best. The whole crew has gotten to know us as people. I'd never even think about going anywhere else. So lucky to have found her 25 years ago! read more

Our entire family and I I have been going to Dr Susan Torma and Dr Katherine Lauterbach since moving to Chicago 30 yrs ago. Our kid, now grown have been going all their lives and as adults continue to see Susan and Katherine. Doctors Lauterbach & Torma and there staff create an environment that is professional, caring, ethical, compassionate and supportive. They are experts in their field and have often gone above and beyond. They are both excellent dentists, as we all exceptional human beings . I actually like going to the dentist as I know that my dental health is in the finest of hands. Cannot recommend Susan and Katherine enough! read more

I worked at Dr. Torma's practice for 12 years. During that time I was able to witness her first-rate dental work on every single patient she treats. Her approach to her patients' treatment is one of the most compassionate and ethical I have ever seen. As a result of the practice's incomparable reputation, it is a busy practice. However, I have seen how the entire office works to accommodate patients who have dental emergencies. She treats every patient as if it were a member of her family. For this reason, even though I am no longer a part of her team, I am still a patient. This practice is the only practice I recommend my friends to go to. I know that they will be attentively cared for by the entire staff. read more

I've been going to Dr. Torma for a few years now and it has always been a wonderful experience. The office is very warm and inviting, everyone is extremely friendly, and the wait in the lobby has never been more than a few minutes. Her expertise really shows through when she's working, she's very attentive, she answers all my questions and she's very careful and courteous. Her staff have always been at the top of their game and I feel like I'm in great hands with everyone there. I've really been very satisfied with everything I've gone there for (cleanings, TMJ referral, initial exam and referral for a gum infection, crowning of a tooth) and I would recommend her to anyone looking for a great dentist. read more

I've been seeing Dr. Torma for almost 15 years, which says a lot on its own. But this week I had to have more than a checkup; I had to get two fillings-- bottom and top-- replaced from when I was a kid. That's not fun- but with Dr. Torma it was as good as getting fillings replaced can be. She was gentle, thorough in the explanation before and during the procedure and made it clear if I have any discomfort not to hesitate to call as she'd fit me in to her already busy schedule. Happy to say I won't be back until my six month checkup! Can't recommend Dr. Torma enough! But you'll want to make that appointment ahead of time. She's popular- for good reason. read more

I am pretty picky about dentists. My mother-in-law was a dental hygienist for 20 years, and via my wife we have a very high bar. Dr. Torma was recommended to us from a friend and we have been extremely satisfied going to her practice for six years. My wife and two kids also go to her as well. It is tough to express just how good her team is at what they do. Five stars does not really do justice. They hygienists are very careful, patient and through. It is hard to ask for something more from them. The office staff are professional and have worked with me as we rotated through several dental insurance providers. I realized the quality of Dr. Torma's practice after having issues with a tooth resorbing from the middle and then base of the root. What I really appreciated was the wait-and-see approach that she took. It was over a year that we knew about the condition but I was experiencing little if any pain, so we waited. Once I began to have pain in the root, we discussed the possible options and I decided to go with a dental implant. The process of getting an implant took about a year. At the same time, a colleague at work (that I sit next to) happened to be getting an implant as well. Our two experiences could not have been more divergent. He was having pain, many appointments and bleeding as well as several incidents of the implant cap popping off while eating. It seemed like torture. However, with Dr. Torma's meticulous care, I experience little pain, and none of these incidents. I would have thought that was the norm except for the experience that my colleague was having! She worked closely with a periodontist and it was really not a big deal at all to get the implant installed. I am quite happy to say that I would recommend Dr. Torma without any reservations. read more

If I could give 10 stars, I would! My entire family has been going to Dr. Torma for about 8 years now and we all adore her. She is truly exceptional. Great support staff as well. I've referred several friends that called to thank me for the excellent referral. Only criticism is that it can take a while to book an appointment for routine dental maintenance, but she's always available in case of an emergency. I can't say enough great things about Dr. Torma. She has my highest recommendation!! read more

I wish I could give Dr. Torma a million stars. I have been seeing her for about 2 years and have always received excellent care from her but this last week she went above and beyond for me. Wednesday night I fainted and knocked out my two front teeth and I called the office first thing in the morning to see if I could get an appointment. Dr. Torma came in an hour early to work on me. Unfortunately, I had to get a root canal on one of my teeth and the office (who is equally as amazing) set me up with a Dr who could do the root canal and had me on my way. That night she stayed an hour late to rebuild my teeth. The whole incident was scary and Dr Torma and her ffice made everything so easy for me. I had to come back on Saturday to make sure everything was okay and again was treated well. Let me just say that I HATE going to the dentist and but with the experience of Dr. Torma and her amazing team I no longer have those same fears. She cares about her patients and listens to you. The work she did was so amazing people didn't believe that I have lost two teeth. I HIGHLY recommend her and the office they are a great team. read more

Dr. Torma and Dr. Lauterback are equally excellent. Their office is lovely and staff warm and knowledgeable. They are respectful of taking you at your appointment time and make sure they're devliering the highest quality care. Can't recommend them highly enough! read more

I have been a very satisfied patient of Dr. Torma for many years. Recently I had extensive work done. I would never have even considered going through with it with someone else. This is not your 'typical' dental office - or typical any office. They work together so well. I have seen Dr Lauterbach and she was wonderful too. I don't just mean nice - these doctors know their profession. This is a place that gives you the ability to actually relax knowing you are in the hands of an honest expert and that expert also happens to be incredibly patient and understanding. Not only the dentists but the entire practice treats patients so well and are experienced. Dr Torma is the dentist I would send my child to (I did) and my grandmother. Wish there were more practices like this in the medical field. read more

Wonderful dentist, but watch out they don't turn your mouth into a training exercise without your permission. Ten (?) impressions for one mouth guard--somehow the usual technician disappeared and a young woman was asked to make five perfect impressions. Each time she had to show the technician and redo any he didn't think were perfect. Repeated tries were no fun, but I put up with it, thinking all this was necessary. Only later did I realize that I was being used. Only one impression was actually needed. read more

A friend of mine recomended West Lakeview Dental and Dr. Torma to me. He has been seeing her for years. I have seen her only twice. Once for a cleaning and exam and once for a partial denture adjustment. All I can say is that she is a very good dentist and Dr. to work with. She takes her time to explain everything to you and spends as much time as necessary with you to resolve your problems. In adjusting my partial denture she made only small changes each time to make sure the I have the correct adjustment without an over adjustment. She does not rush and is very exact. She is a very kind person. Her office is a happy place. Her staff is very friendly and helpful. I look forward to having her as my dentist for many years to come. read more

I've been going to Dr. Torma for as long as I can remember. As a kid I had a pretty serious tooth accident and she did an amazing job over the years to fix me up and make it look like nothing ever happened. I owe a lot to her and will go there as long as I still live in Chicago read more

Dr Torma is a highly skilled, and very considerate dentist. I'm in my mid-60s and have been to many dentists throughout my life, Dr Torma is by far the best dentist I have ever seen. Prior to switching to her I had seen the same dentist and his periodontal partner dentist for 12 + years - and experienced painful and recurring problems. Since I started seeing Dr Torma and Dr Cabrera, her periodontal partner I have no problems, just consistent wonderful care. read more

The entire office is great from the front desk to the Dentist and everything in between. I'm so glad I found Dr. Torma, she is nice, informative and most of all gentle! She makes you feel at ease and like your in good hands. On several occasions, they've squeezed me in for emergency appointments which is always appreciated! I would highly recommend her to anyone! read more