I moved into a home with an existing heat pump 15+ years old and started to have some heating…read moreissues. After calling a couple of other places, including one that installed a ductless unit in another part of the home, they were out the next day. After an initial diagnosis by Mike (the owner I later learned) determined the issue could be the thermostat. A quote for a replacement was sent the next morning, and scheduled for the next day. When I received the quote, along with it was a story about the company itself. Devon came out to install the thermostat and had it done quickly. I went with a WiFi until and after connecting it to the home network had some more issues. They were back out the next day and after a few hours of troubleshooting between Devon and Mike found there was a simple wiring issue in the crawl space. A few things that set this company apart for me. They are local and a family business, came the next day, met their promises of when they would arrive, checked with me to make sure it was okay to wait for the install and subsequent repairs, and were super friendly and kept me informed. They will be my first call when I have any other needs and will schedule regular maintenance with them next year. If you have any HVAC needs I highly recommend Stilly River Mechanical.

Stilly actually moved our appointment up, fixed our AC in one day, and gave advice on maintenance…read more They were prompt, polite, did a great job. It cost much less than we feared.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

Obviously they don't specialize in installation. This is the fine work you can expect from them…read more OBVIOUSLY, you cannot get a filter past the copper pipes. However, they got their money from my builder and didn't think twice about the quality of their crappy installation and the cost it would ultimately cost the homeowner, down the road. Do NOT use this company, i wouldn't trust them assembling a peanut butter and jelly sandwich. They also never filled my unit with refrigerant either, instead leaving it with the factory level.

I sent e mail, I called, I went down to see the shop. Spoke with a couple of employees but I never…read moregot a response from the owner. I used Foss heating and they were top notch.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

I scheduled my regular service for my furnace and A/C. The communication was great and the…read moretechnician was super thorough and polite answering all my questions. It was quite a bit more expensive than I'm used to paying in Arizona (I don't know the going rate around here.), but I'm very happy with the quality of service.

Great service on heat pump, throughly explained all maintenance procedures. Noted how the system…read morecould be improved. Will be scheduling a summer checkup on the a/c. Prices for routine maintenance are in line with competitors, however the service provided is better creating the best value.

A&R Hvac is amazing! They came out and serviced my parents ductless system. They showed up exactly…read morewhen they said they would and charged what was quoted. They did an excellent job!! I would recommend them to anyone and everyone!

Nick and his team are wonderful! Any questions and help I need he's there. Thank you! I hope your…read moretemporary close ends soon, as I have referrals for you. Best, Z

Left mid job after being paid $20k Sued them in small claims…read morefor $10k. Collecting will be difficult Nick and wife are not honest in their business

Technician was very knowledgeable. Was very helpful. He…read morerecommended another vender when he realized his servers were an over kill. When does that ever happen?

Great work and highly recommended. We'd had some issues with underfloor heating, but everything is…read moregreat now, thanks to them.