When I called I was able to speak to someone and scheduled an appointment to have my air conditioner serviced. He was friendly and scheduled my service for the following week. Today Ron came out and was on time during the window they gave me, and was friendly and got right to work. He checked both my interior furnace and exterior compressor and when done came in and gave me a summary of what he found. The whole experience was great. A pleasure to work with this company! I highly recommend. read more

I had a small job, but Tom was great about sending a crew out to take a look at it and give me an estimate. I thought the price was very fair and a day or two later I had Gabriel and Danny out at my place taking care of business. For both the estimate and the job the guy showed up exactly when scheduled. They were in and out quickly and took care of the job with no issues. I would definitely recommend these guys without hesitation. read more

This is absolutely the Company to use. Fair pricing, high level of technical expertise, honest, trustworthy and reliable! New System Install which works great! read more

We have a 2018 Carrier HVAC and I *highly* recommend this company for maintenance and service. Their technicians are professional, knowledgeable, efficient, and the prices are very reasonable! A few years ago in 2020 I used Cooper Heating & Air Conditioning to service our HVAC, and the problem was a limit switch, and Ronnie fixed it right away at a great price. Fast forward to now, we needed someone to take a look at the HVAC again. So I looked on yelp and found a different HVAC company with 100+ 5 star reviews... but the price they quoted was so astronomical it felt like a scam. Luckily I was able to find the Cooper co. again from the Carrier website. I was so relieved they were able to clean and check on our HVAC again!! Nowadays it feels like companies on yelp with 100+ 5 star reviews can still be scammy with their prices. Take it from my personal experience, avoid those other companies and use Cooper Heating & Air Conditioning. They are honest, professional, and excellent. read more

I made and appointment on 4/21/22 from 10-12pm, I made the appointment a week ahead. Technician never showed up. I called at 11am and they told me the technician was stuck on another job. I understand things happen, so I waited until 12- 12:30pm and no calls From the office. So I called at 1pm and the office told me that the technician was at lunch and the the original technical had to go home. I don't know what kind of business they have, but you always have to keep the customer inform. I will never do business with company anymore read more

During a recent Heating and Air Condition Checkup (Annual Service Contract), the tech removed the Capacitor from my Air Conditioner Compressor. He told me that the Capacitor should be replaced. I okayed the replacement. He told me that they would just bill me for the price of the Capacitor. When I received the bill, the charge for the Capacitor was $286. After researching the price of Capacitors, the most expensive one I could find was the same one that the tech had installed. The price of that exact same unit that he had installed was advertised at 21.95 on Amazon. (The 30 second Removal and Installation of the Capacitor was covered in the annual service contract). The bill that I received ($286) was 1300 % greater than the Retail Price of that exact Capacitor. I would classify this as an attempt to RIP OFF this Senior Citizen who hadn't just fallen off a turnip truck. My suggestion is to find a Reputable company to deal with, Andrew D Cooper Air Conditioning company DOES NOT fall into the category of Reputable Companies. read more

My family installed an air conditioning system with this company. Called to have the unit serviced and was informed the unit was still under warranty and there would be no charge. Was so impressed with their honesty. I highly recommend this company. read more

Had a tech come out for the AC system. After the last small heat wave the AC was struggling to keep the same temp inside. The tech came a little late but went right to work. He made some adjustments and then checked the Puron refrigerant. It seemed to have leaked so he checked and found a small leak. He repaired the leak and refilled the system and now it blows pretty cold. Waiting for the next heat wave and hoping the leak won't come back. The 329.00 cost was a little high but if it holds very acceptable. The system was installed by them and is now 17+ years old so I think that's a small cost for that kind of durability. FYI it's a Carrier 4-ton AC compressor for a 2400 sq ft single level house with decent insulation. read more

Andrew D Cooper HVAC installation including new ducting has been the best experience that I have had as a homeowner. I waited a year to see if the system performed as promised, it is exceeding expectations and me and my family are great full we selected Andrew D Cooper. There were no games or false promises, they gave me a recommendation and after I had a total of five quotes, I selected them based on competency. I will recommend them to any homeowner that needs a new system and wants to do it right the first time. Thank you Cory Marcus and the entire team for first time quality. Victor B read more

SO GLAD I called AC Cooper when my air conditioner died during the summer heat wave. Tom at AC Cooper was very responsive, unlike most other places where you call and it goes to a voicemail, the couple of times I called, Tom picks up right away. Since my Carrier unit was under warranty, they were able to handle the parts directly with Carrier since they are an authorized dealer, and only charge me for labor. The tech who came out was on time, courteous, and was mindful of all safety protocols during the COVID pandemic. I highly recommend you give them a call if you are looking for repair or service! read more

Several years ago, before there was a way for me to write a yelp review, we worked with this company. The workmanship was appalling and they had hired an ex-felon who ended up stealing over 10k in valuables. When I reached out to the company they shrugged and told me that guy was an a "friend of the family" and he had disappeared after the month he worked on our HVAC system, his only month of employment. I think about Cooper frequently since the HVAC system was also poorly installed (took 3 visits from the inspector to get approval during the install when I know now that this one worker was just biding his time to find the right moment to steal from us) and we are still dealing with the aftermath of the problems psychologically as well. I would definitely ask for credentials from any one working for them before letting them into your house. read more

Called them at 8:15 - tech arrived before 11:00! This is my second experience with AD Cooper, Ronnie was the tech on both calls, and both were great. Would highly recommend this firm. read more

We are under contract with them for our A/C heating equipment we purchased from them. They come out twice a year and check that my equipment is still working. They call ahead of time to be sure I'm and available. We have been with them for over 15 yrs. read more

Andrew D Cooper Heating and AC has come to our rescue twice now!!! Last year, they helped us with a problem with our outside unit and this year, they helped us with a problem with the blower in the attic. Not only are they AMAZINGLY knowledgeable, but the service is ABSOLUTELY top notch. Would recommend to anyone! This one checks off all of the boxes: fantastic quality customer service, decades of experience, very responsive to the customers needs and extremely helpful. read more

This is one of the best heating and air conditioning companies that I had the pleasure to work with. Cory, Tom and their whole staff is very friendly, professional and plain simple very honest , wholesome people to work with. I had three central heating and air units put by them in the last two years. They are all working perfect and I will highly recommend them to anyone looking to hire central, heating and air conditioning contractors. read more

Andrew D. Cooper Heating and Air Conditioning are the tops. I have called them many times over at least 20 plus years for issues and unit installation. The most honest people I have found in any business. The several Technicians who have serviced our units over the years are tops in the field. I would never call another company. Once again, they saved us today when our a.c. started acting up yesterday and we were without a.c. last evening in Irvine. A miserable night. Technician came this afternoon and we are back up running and nice and cool. Thank you Tom Markos, you saved us once again! read more

We have, for several years, had Cooper Heating and Air Conditioning install (x2) and service (x4) our Carrier units in Orange County. Excellent service and excellent technicians. Today, we had Ronnie come to the home to service a York unit because of a leak. He worked for three straight hours to find the problem. We hope the issue is solved, however, it may be the line under the slab of the home. We hope not. Ronnie had some excellent solutions to the problem if the leak is under the home. Thanks Ronnie and thank you to Tom Markos for the quick and as always, excellent service. Irvine, CA read more

I did the appropriate 3 bids with Sears coming in 6K higher, Costco 3K higher and AD COOPER coming in, just right. My old unit replaced, hoses rearranged neatly, air condition now blasts upstairs. It is WONDERFUL. The workman were professional, efficient and clean. I always recommend at least 3 bids for ANY job and suggest, for your air and heating changes, include Andrew D. Cooper. You will be glad you did. read more

There's nothing like having full trust in the people repairing equipment in your home. AD Cooper has worked honestly and tirelessly to keep my mom's quirky 30-year-old furnace running, in Irvine. They stand by their work, explain what they're doing, and are scrupulously fair in their billing. I recommend them without hesitation. Percy A read more

I had a gentleman by the name of Ron swing by and check my unit last summer. I am recommending a friend to Andrew Cooper and am totally pleased with the work they did. He came in and told me my condenser could be fixed with a new fan, where two other places quoted me for a new one with out opening anything. He even cleaned the condenser and checked my furnace to make sure that was ok. Didn't hesitate to give my friend thr companys number after yesterday's heat. read more

As a Ph.D. Engineer, I know HVAC systems. These days so much depends on the quality of the installation. The NATE certified tech, Danny, was terrific. I am sure I will be trouble-free for years. Corey and Tom Jr were a pleasure to do business with. read more

Great service! Had them install my heat/air several years ago and continued with twice a year service. Have recommended them to many neighbors. Had Nick out today for service check; he is very professional, friendly and knowledgeable.. Company has always been highly responsive when I have called in any request; would highly recommend them. read more

Great service, Mario fixed my 15 year (or older) AC unit and then he and Nick thoroughly tested it to confirm their results, they told me issues surrounding the unit and what I could do around the unit to keep it running efficiently (until it has to be replaced). I can't say enough good things about this business. Very pleased. read more

This company is wonderful to work with. They are very responsive to their customers. They are very knowledgeable in both air conditioning and heating systems. I recommend them highly. read more

I had AD Cooper come out to check my air conditioner. Ralph called beforehand to let me know his arrival. He was right on time! My unit was not cooling so Ralph checked in my attic and outside for leaks. He then added coolant and, YIPPEE....my house is cool! I would recommend AD Cooper! read more

Cooper air conditioning was so professional and so helpful. When I had a problem with my air conditioning, they helped me to diagnose the problem over the phone and they were 100 percent correct with their diagnosis. They could have come out and charged me for a service call but instead, they had my best interest and money at heart. You really do not find that too often. I will use them again and will always recommend them due to their honesty and concern. read more

What a great Company to do business with...we had a heating unit bought and installed by this company about 5 years ago and really glad we did. They are very professional ,very knowledgeable and very customer oriented. They are so helpful if you need anything, or just have a question. My wife and I would highly recommend them because of such good customer service and the equipment bought and installed by them has been so dependable and the quality is excellent. Five star all the way. read more

After doing business with this firm for 10 years I did not hesitate in calling Cooper Co. to replace a thermostat on my Carrier AC/Furnance. I was quoted a price of $108 dollars on the phone when I requested the service call & was suprised at the $142 dollar thermostat that the service man arrived with two days later on Friday morning. An immediate call to the company was fruitless.... no one would acknowledge that I was quoted $108 dollars two days earlier...... or why it was necessary to replace failed thermostats every 3 & 1/2 years on a new $ 8,000 dollar system that was installed 10 years ago. I knew that $142 for a thermostat was excessive...but also knew that if I refused the unit I would be hit with another service charge to bring out a different thermostat. The installation of this unit took 1.5 hours by an inexperienced service man who not only took my old thermostat when he left, but also took the instruction/installation sheet for the new unit. I immediately made a cell phone call to the service man who advised that he would return my instructions that afternoon.....which never happened. Additonal calls to the service man & the Cooper company were unanswered throughout the weekend. I finally received a call from a rude "Tom Jr." three days later who advised that he would mail me the instruction/installation sheet. I advised that that was not reasonable & expected someone to deliver my instruction material immediately. After another 5 minutes of rude exchange with this "Tom Jr." I hung up the phone & called my bank to stop payment on my $ 260 charge for a simple thermostat replacement. In summary..... Another call from a "Tom Sr." a few hours later assured me my paperwork would be delivered.... and was. I can purchase this $142 dollar thermostat on line for $ 49.50 retail with free freight & no CA tax..... which indicates a mark-up of about 300% if Cooper purchased from a local electric wholesaler. I will cease all contact with this firm in the future & eliminate all customer referrals. Beware of this company ! Rich Barger Cerritos, CA read more

A D Cooper installed a new FAU about two years ago. We were very satisfied. Recently we decided to add AC and replace our ducting while we were at it. They did an excellent job. They took great care to protect the work area so as not to cause any damage to our wooden stairway and other construction. They cleaned up the work area and left the site neat. When the system needed minor adjustment, they responded immediately and did a fine job. read more

My A/C stopped working right after the close of business on a Tuesday. I called Wednesday morning and even in a heat wave, they were able to send someone out the next day. Nick diagnosed the problem very quickly, located the part, and got it installed the same day. Everyone was VERY nice and professional. I was impressed when they first installed the unit 16 years ago, and I remain impressed. Nice doing business with you! read more

My Carrier AC system stopped blowing cold air during a heat wave this summer. I knew Carrier provided a 10 year limited warranty on their product, so I ended up calling Andrew D Cooper Co (A certified Carrier dealer). Nick performed a leak check since the refrigerant was low and discovered a leak in the evaporating coils and intake valve. As it turned out, my evaporating coils were not Carrier but All Style. Nick and Tom found that I had a 10 year limited warranty on these and were able to replace them. Between them diagnosing the issue and being able to perform the fix they were able to temporarily get the AC unit to blow cold air so we would be comfortable in our house. The individuals who performed the work were very professional and courteous! The price of the work was in line with what I had heard from others. It has been about two weeks since they fixed it, the weather is topping triple digits again today and the AC unit is working fantastic! Very pleased I went with them. read more