I had an absolutely wonderful experience with this company. They came highly recommended by my cousin after another service had wrongly told me there was carbon monoxide in my attic and that I needed a whole new furnace because it was supposedly hitting 208 degrees Fahrenheit. The previous company had already charged me $800 and wanted another $8,000 for unnecessary work. In contrast, Kory from this team was extremely knowledgeable, professional, and courteous. He did a thorough diagnostic for just $75, spent plenty of time explaining everything to me, and found no trace of carbon monoxide or any dangerous temperature readings. Joe was also amazing, patiently reassuring me and reviewing the other company's report to show me why it was inaccurate. It's been over a month now, and everything is working perfectly. I'm so grateful to have found such an honest and reliable company. read more

Joe came out to give my father in law a quote on repairing his AC. The Carrier Air handler was repeatedly blowing the 3A fuse on the main control board and flashing an error code of 24 (meaning a blown fuse) he spent an hour diagnosing the problem and came back with an $1100 estimate to repair the issue. The repair consisted of replacing the 24V line(about 25ft) from the air handler to the Condenser outside and replacing the contactor in the condenser. This quote seemed way excessive to me and I asked him to break down the estimate. He came back with $200 for the contactor and $50 for the wire. The rest was for the service call and labor. I cancelled the repair. They charged $154 for the service call, his 1 hr diagnostic. I don't know why he wanted to replace the contactor as I removed it and measured the resistance between the contacts and it came to 16.9 ohms meaning it was good. so basically he wanted to charge $1100 for replacing the 24V wire. Luckily, another Hvac company was working next door and upon approaching them, they quoted us $300 for the same repair. Please Joe, explain your charges again. So, I received no answer from Joe, so I will provide some more insight to my conversation on the phone with him. After asking him to break down his estimate because I thought it was excessive, instead of saying something like: "You are welcome to get other estimates" or Lets see what we can do to work this out" he seemed to get irritated and kept saying "Why don't you do it yourself?" he repeated this 3 times. Bottom line is that I think he was taking advantage of my elderly Father in law. Please get multiple estimates if you decide to use this company as I have seen this happen in other reviews. read more

I don't care if this rating has nothing to do with the actual service provided, but if you're going to be having your drivers driving around with a logo representing your company maybe you should teach them not to be tailgating and driving recklessly. Driver today 8/28 approx 4pm on 5 to 605 fwy got upset as he was trying to cut me off without using blinker. He then Proceeded to go behind me and was tailgating me for half a mile. Like literally on my a$$! One break and that's it! read more

You know you're in good hands when it's the owner, Joe, who makes the consultation appointment. Not only was the estimate fair, the new AC in our 1960s home was replaced with care and efficiency. The installation team of Leo and Josh communicated clearly, worked cleanly, and shared our pride that this was a big investment for our house. We're lucky to have found the best in the business! read more

These guys were so honest, reliable, and quick. Plus they saved me thousand compared to others who wanted to do a full replacement on a 4 year old unit. Fixed our ac and it's been working great this summer. You've got a lifelong customer and a lot of referrals coming from me! read more

After shopping around and getting a few estimates, we made the right decision to go with Horizon Heating and Air. Joe came out to inspect and was so honest to let us know that our heating unit is still good for next 10 years. We ended up just replacing our two AC units and was very impressed from start to finish w Joe and his team. The units are quiet and now our entire house is full of cold air! read more

Horizon Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

It's been a year since we had our air conditioning replaced by horizon heating and air conditioning. I want to say thank you from the bottom of my heart. Horizon gave us a wonderful deal unlike any other company. We have a great air conditioning system that works really well. We are able to manage the temperature easily and our house is cooled quickly when needed. We are so thankful to Dave and the entire team. I highly recommend them for anyone that needs to replace their air conditioning unit. You will get the best price available and not feel like you're being taken advantage of. Horizon heating and air, please know that the gratitude in our hearts is felt every time we use our unit. read more

Thank You Horizon Team ! I had you as my 2nd opinion. The other company told me I had a leak in the furnace and I needed a whole new system and your company came over, and that was NOT the case at all. Therefore Joe, you help me save a lot of money. I appreciate your honesty & your technician's were very professional. ANN read more

Wonderful experience with Horizon, Joe and Korey! Horizon was strongly recommended by a friend in the construction biz. After decades of only fair to occasional good to downright horrid HVAC services, it was pure delight when Horizon began support for our 2 HVAC systems. Joe was very helpful in listening to what we were looking for and even more spectacular in quickly sending us Korey for his maintenance review of our two systems. Korey was careful and well-informed in examining our Carrier/Payne systems. He definitely knew his stuff! After an impressive examination of these systems, he provided a thorough summary of their status and next steps. No upselling -- just an accurate, honest assessment with solid recommendations -- and a very helpful (easy to understand) verbal and written summary. PLUS provided at an amazingly reasonable price! We will definitely be using Horizon going forward. Thanks, Joe! read more

Can't say enough great things about this company. Dave Galloway, owner, listened attentively to our needs and delivered everything promised, a great centralized heat & air Carrier unit, professional service, at an unbeatable price. Joe was always readily available & flexible to work around our schedule to schedule our installation. The technicians arrived on-time, were friendly & extremely efficient removing our old unit & installing our new unit and replacing registers. Best decision we ever made, choosing Horizon Heating & Air. read more

We love Horizon Hearing and Air! They installed an A/C system in our home in under a day and were courteous and professional. And their prices were much lower than the other bids we had gotten. Thank you Dave, Joe, Leo and Josh for the great work! Mike and Maria Heh, Huntington Beach, CA read more

This team saved me thousands when I was told by another vendor that I needed to upgrade my AC unit. So thankful for honest companies like Horizon! read more

I had several quotes from different air conditioning contractors from home depot which was almost double to a couple small independent contractors. The president Dave Galloway personally came to my house and gave me a quote. Not only was it extremely competitive Horizon heating and air conditioning is licensed and insured plus a portion of the proceeds go to building schools in Uganda Africa. Dave explained the install process as well as a worst-case scenario luckily everything ran smoothly they even installed and LCD touch pad thermostat that can be controlled from my phone. I'm very happy in my air-conditioned home and looking forward to the warm summer months read more

Horizon Heating & Air Conditioning - LCD touch pad thermostat - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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My Heating & Cooling system had been installed in a closet inside the house; so, it was rumbling loudly anytime it's on. I called HORIZON and got a reasonable quote for relocating the system to the attic. Now, thanks to HORIZON, I enjoy the quiet and the warmth of the system. Since HORIZON team worked very friendly, conscientiously and especially with low cost, I highly recommend HORIZON to Orange County residents. TUYEN DOAN / Fountain Valley read more

Horizon and their staff were prompt and professional with our initial meeting and installation. They were thorough and explained what was necessary and gave us options. We are very happy with our unit! read more

I cannot recommend. It is so easy to earn a recommendation (just do what you said you were going to do) and hard to lose it and Horizon worked hard to lose my recommendation. read more

We were beyond pleased with the entire process from estimate to installation. The installation team was professional and conscientious. We were quoted the job as two days and it exactly was that for two a/c and two furnace replacements. We highly recommend Horizon! Thank you, Dave and your team! read more

I have Horizon come twice annually for AC or Heater system tune up. Horizon is prompt, reasonable and professional unlike the last company I used. My AC/Hester Unit was purchased by another company but Horizon does a great job keeping it running strong. read more

Jimmy was our service tech today and diagnosed the issue within 5 minutes and replaced the part and the air was back in commission

This an amazing company hire them to install a new AC system. From the very beginning Dave provided the best customer service through the entire process from the quote ,explanation of the installation, warranty and the work they do is 100% clean. I'm very satisfied with the job they did exactly year ago in my new house. Month ago I receive a visit of one of his employee coming to do our maintenance like Dave said "We will come and get your house ready for summer and winter" . "We will check the filters make sure everything is working good "and so far they have deliver what they promise. read more

Horizon was one of five HVAC companies I interviewed. Of all five, Horizon was the only firm to show up exactly at the time promised (all others were at least 40 min. late and one was 2 hours late). Not a deal-breaker but an indicator of things to come. Dave Galaway, the president of Horizon, did the estimate himself and was very straight-up and honest in his assessment of the type of HVAC system I needed. Note that most HVAC companies have bundled systems (good/better/best, or platinum/gold/silver/bronze) with not much flexibility and a ton of hidden cost. And a few were pushing odd brands not known for HVAC. I was constantly pressured to get the "better" or "best" systems and most exceeded my $10k budget. Horizon did not take this approach; Dave made a few suggestions based on our square footage and ceiling height, and built our system around really nice York components (5-ton compressor with SEER upgrade kit, multi-stage air pump, nice 5-inch thick air filter with UV light, updated coil and touchscreen Wi-Fi connected wall thermostat). I added the multi-stage air pump which might have been overkill except that I LOVE the nearly silent ramp-up and wind-down of air flow instead of it kicking in all or nothing. A nice touch. What makes all of the difference in projects such as this is the integrity of the installation. I asked for (and got) Dave's best installation team. They were prompt, laid down protective materials, took out the old system, had it hauled away at curbside, installed the new system, tested it out and showed me how everything works including replacing the new 5-inch air filter and how to hook up the Wi-Fi thermostat. Everything got set up quick (under six hours from arrival to departure), the house cools down right away and all York components operate exceptionally. Regarding price, I will repeat what Dave told me: "Don't be afraid of the (low) price." Horizon does a lot of commercial and industrial HVAC and apparently Dave has some good deals with major HVAC suppliers that he passes along. Nothing this good is cheap, but we received a fair price that was, in most cases, significantly below the other quotes we received. If Horizon matched the pricing of the others, they would have still received at least four stars - the fact that we got high quality equipment and exceptional installation service AND a fantastic price puts Horizon at five stars. Anyone who is considering a residential HVAC needs to be quoted by Horizon. If you don't, you risk paying too much for what might not be the most optimal system for your home. read more

We have nothing but GREAT things to say about Horizon Heating & Air. Dave, the owner, came out to our house and surveyed it and made recommendations and completely explained the systems and the process. After we signed up, they scheduled the appointment and the installers were awesome! Right on time and very neat and thorough. After the installation was complete, Dave came out again to make sure everything was complete, that we were happy and to explain our state of the art thermostat! I highly recommend the services of this company! read more

We couldn't be more than happy with the service, cost, and installation of our entire HVAC system. Dave, the owner, gave us a very timely once over of our needs and a very good quote. We had 2 other companies come for quotes before Dave and they were much higher in price, high pressure sales tactics, and took forever to look over what needed to be done. Dave identified our issues very quickly and exhibited his strong knowledge of HVAC systems. The Work was done very efficiently and the installers were very polite, quick, and cleaned up everything. We were so happy with everything they did we had a new installation done in a rental. Same result....excellent service, cost, installation, and clean up of areas. Very impressed with this company!!! read more

ABSOLUTELY TERRIBLE COMPANY!! Selling a house and the buyer had repairs quoted from this company. Did some of the repairs but then called them and asked for an air filter they quoted, IN WRITING, for them to install it. Other companies stated it wasn't needed, only they did, so I figured I would have them do it. The quote stated "$100.12 for install and $65 service fee". I called to schedule a time and the response was "oh we can't do it for $100. That was also with the other items in the quote. We aren't going to come all the way down there just to install a filter for only $100. I can't give you a quote now, you will have to call back, but it will be more than that". ARE YOU KIDDING ME!!! Why itemize a quote if you aren't going to honor each individual item!!!! THAT'S HORRIBLE BUSINESS PRACTICES!!! Do NOT use this company! I wouldn't trust them to replace the filters in my home.... read more

The person is rude, overcharging on repair, high mark up on parts and then charging labor too.

Had Horizon put in FROM SCRATCH a furnace in the attic. Very very clean job. Never mind that we had a floor heater that had been there since 1950. They took out ALL the old stuff, nice and clean. The two workers who did the install, Marcus and Leo worked extremely hard to get things correct the first time. A little extra time put in on the install insured many trouble free years of happy heating. (yeh, I know this sounds like a professional commercial, but it AIN'T!) As the 4 stars indicate, highly recommend them. BTW, this review is after a year from the install. Just wanted to make sure! read more

If 10 stars existed!!!! We were looking to have AC installed and had multiple people give us an estimate. Why did we go with Horizon? The owner (Dave) is a great guy!!! His company actually supports a school and a community house in Uganda!!! The product (he did not try to sell us things we would not need) and the estimate were very fair! What did we end up with? The crew was extremely professional: very courteous, great expertise, and super clean as well as careful with our furniture and flooring! And our AC is running like a charm. We have recommended his company already to our family and friends! We love Horizon!!! Update: 7/31/17 My parents AC system needed repair. We called Horizon. So glad we did! Jo and Janelle got us quickly on the schedule, the price was very fair! And my parents AC is now up and running in this hot summer heat!!! read more

These guys are absolutely the best. They did a GREAT job at our home. They installed new AC and heating both upstairs and downstairs. No question; you should give Horizon a call. Chris C. read more

Had Horizon put in a new heating and air conditioning system they were able to do it in one day and it works great I would recommend them if you need that type of service The unit that we had has been there when we moved in in 1966 good job guys. Jim h read more

Give them a call. Very competent and honest people. We had trouble with our air conditioning system that was installed by another company and still under their parts and labor warranty. However, the other company didn't want to completely honor their warranty and fix its shoddy work. On the recommendation of a neighbor who had used Horizon before, we called them and they came out very quickly. They diagnosed the problem and fixed it. We're very satisfied and will call them again whenever we need heating and air conditioning service. read more

Sorting out contractors to perform a home improvement is not the easiest task to accomplish and quite often we fail to recognize a bad choice until after the task is finished. I believe we made an excellent decision when we contracted with Horizon Heating and Air Conditioning. They totally respected our house while performing the installation and up-grading of a second floor stand alone air conditioning unit. The technicians were very professional and accomplished the task at hand in the time frame and manner outlined in the contract. We couldn't be more pleased with the results and I can honestly endorse Horizon HVAC as a company with integrity. Robert Schultz Irvine, Ca read more

Wonderful company that has the years of experience necessary to deliver quality service. As a realtor, I need a company you can depend on. During an escrow in South Orange County, the inspector called out an HVAC repair. My buyers called in Horizon Air for their own evaluation and were immediately provided with the necessary quote needed to submit for repairs. This company is reliable, understands the real estate process and has delivered excellent service everytime. I would not hesitate to recommend them to anyone and will definitely use them again. read more

I called yesterday with a thermostat issue, and was told that someone could come out the following day. We were going to be out of town that day, so the very nice lady on the phone figured out how to get someone the same day - in and hour! Jimmy showed up in less than an hour and evaluated the thermostat and our entire system. He was VERY informative, and checked the entire system out, and then rewired the thermostat to make sure it was wired correctly. After the rewire, the system has worked flawlessly, and we are very happy! Jimmy was a pleasure to work with and is a great representative of Horizon. Thanks very much for the great service! read more

I had 30 year old AC Unit and with the help and guidance of Horizon people the job was complete on time, best in price and the two worker went above and beyond in helping me understanding what was gong on and how to setup my new system. They do what they say, which is rare today. I trust them you will trust them also. read more

The AC unit was making all sorts of noise one evening when we had guests in from out of town. The unit is right outside the guest room so we decided to call Horizon...it was late in the day so we were expecting to get voicemail. To our surprise someone answered who was very polite and said they could send someone over right away. Ryan stopped by and examined the unit and explained that it was old, inefficient, and ultimately should be replaced. He said that he could send us over a quote for what a new unit would cost but in the meantime that he could help make the unit less noisy. Through some miraculous feat he was able to quiet it down for our guests. We continued to run this unit until we finally gave in and called Horizon again. This was the first of many times that we have since utilized their services. I cannot speak highly enough of how great Joe and Ryan have been. We have used them now in three different homes as their prices, service levels, and friendliness are always top notch. read more