First time here, and I should have gone a LONG time ago. I struggle with back hair, even with a…read morespecialty shaving tool it is very difficult. I never considered wax because of the cost. Times and priorities change.... I decided to give it a try. I had my full back and shoulders done, for just over $100 not including tip. The appointment was easy to book online. Set up an account, book the time, you pay when the service is complete. I booked both services with Cassandra. She was superb! The girl at the reception counter was very sweet too. There were some parts that did hurt quite a bit, but it is over quick. Once the was is pulled off, the pain only lingers for a few seconds. She didn't laugh at me while I was spewing a stream of curse words every time a section was pulled. She may have had to go over some spots twice - sorry! The soothing gel treatment at the end really cools the whole area off. The whole thing was over in 30 minutes, maybe a little longer. Now I feel a bit less embarrassed taking my shirt off at the beach or pool, and no worries about the reactions when a woman touches my back. Definitely would recommend.

I had to switch my location because this particular one has terrible service. I found one in…read moreshelton that is wonderful, brand new, immaculate, and most of all all inclusive and welcoming. My wax specialist Britney did a great job. There was no awkward first time jitters. I went right into the butterfly position and she waxed every inch of hair she could find. I was so happy because she was fast and efficient and had a lovely disposition! The Manager at this location Fay Alili was simply the best. I was greeted by her welcomed in and she even went out her way to tell me about the new location and inform me about some products. I bought a few items and we chatted until my appointment. It was sooo refreshing! And they are dog friendly!! I found my new home and if I need to bring my dogter she is welcome!

I went to glam spa for the first time in orange I went to get a 1hour Swedish massage I arrived…read morethere the staff was very pleasant the atmosphere very relaxing but the massage was definitely not anything to brag about I had Penelope i don't know why I just thought it was ok nothing great the pressure was very light when I told her to put more pressure on it just didn't do it for me at all I've had much better messages from my better half and towards the end when she asked me if I'd like a scalp message I said yes she didn't wash her hands and touched my head with crème on them got my hair greasy also wasn't even a scalp message it was more or less she was playing with my hair strands !!! I don't think she even touched my scalp very dissatisfied I heard that Stephanie was fantastic very good reviews I think I'll ask for her next time I go.

Jenette- as always... the best!! Been a customer for many…read moreyears- treated like family - pampered like a king!

Both brow sessions were highly unpleasant from start to finish. Everything from wrong pricing to…read moreattitude, lack of care and professionalism. I have no idea why all the rave reviews. Probably friends and family members.

I have been going to Michele for 2+ years now, and have received 3 services during this time…read more Brazilian waxing - Michele has the perfect technique to minimize any pain; she is detailed and very thorough. I leave hair free, feeling clean, and refreshed! And NO DOUBLE DIPPING! Not to mention, a full Brazilian wax and I'm in and out within 15 minutes! Airbrush and makeup application - great price for the service! Quality work for me (29), my mom, and my aunt. Henna brows - great application and includes brow waxing and shaping. Overall, Michele is an amazing esthetician. She provides quality work with every service I receive, super friendly, and has flexible hours to accommodate everyone's schedule. Her work space is always in tip-top condition, everything is always cleaned and sanitized. I love visiting Michele for my monthly grooming :)

Grace introduced herself and 1st listened, then she patiently explained the products n procedure…read morethey use Very knowledgeable n professional

Very expensive gel x and chipped the next day. The good thing was I did not need an appointment.read more

FIVE STARS (for the therapist only)…read more I'm extremely disappointed with my experience at the Massage Envy in Milford, CT -- specifically with how the front desk and membership policies are handled. First and foremost, my therapist Joan is absolutely amazing. She is kind, professional, and truly talented at what she does. I will genuinely miss my sessions with her, and it's unfortunate that situations like this hurt therapists who are doing everything right. Due to a financial hardship following a car accident (which is also the reason I've been receiving massage therapy), I needed to reduce my membership. I was told I could place my account on a 3-month freeze and still use my accrued sessions by paying $20 instead of the regular $80. I agreed. Because it's so close to the holidays and money is tight, my card didn't go through when they attempted to charge me a second time in the same month. When I called to understand why, I was told the $20 charge on 12/14 applied to November, and now another $20 was being charged on 12/22 for December. While I can understand the explanation, it does not change the reality that I simply don't have extra funds available right now. I asked if I could cancel my membership and be reimbursed for the services I've already paid for. I was then told my account is on suspension and that nothing can be done until I pay the additional $20. So essentially, I'm being told that to access or recover services and funds I've already purchased, I must first pay more money toward an account I'm trying to cancel. To make matters worse, the manager was not in today. The front desk associate told me she would send an email explaining the situation and that the manager would call me tomorrow. How is it that there is not a manager readily available, the way there is at virtually any retail or service-based business -- especially when dealing with billing disputes and hardship situations like this? This entire experience has been absolutely ridiculous, inflexible, and incredibly frustrating. The lack of compassion and proper management completely overshadows the quality of the actual massage services. Experiences like this drive loyal clients away and unfairly impact the therapists who work so hard and genuinely care about their clients.

just a lousy experience. she did the bare minimum and left…read moreme to sit alone for long periods of time. I wish I had felt better when it was done

Has a pedicure and lower leg wax scheduled. I called the day before and asked them if they could…read moredo one nail because my nail broke, he said yes. I get there and he said no the lady didn't come in. Okay she is the only one in your establishment's called Spa World that can do this? The pedicure was decent but was interrupted when the girl doing it had to go service another client. Mind u I had a scheduled appt. Very dark and I uninviting establishment. Charged me 7.00 to take the gel polish off which was minimal because the last pedicure I had done was in February and was given a warm bottle of water S I left. I won't be back.

At first when I saw reviews I was afraid about this place…read more.. I got 90min deep tissue massage by Karuna I felt the energy she does know how to massage with excellent massage!! Not too heavy no to light it was the best massage in this year for me I would definitely come back

I bought a spa treatment (massage) for my daughter and she absolutely loved the experience. I will…read morerecommend this spa.

Very relaxing and safe environment. Good and thoughtful massage services. Nice people.read more

**edited my review based on pricing! As shown in the pictures, there was a special pricing for the…read more1 year anniversary. We got 1 service for the both of us on this page. We both received the full body yin and yang massage for $88. We were charged full price because the "system" didn't automate that upon checkout. We have been back and forth with the owners for FLASE advertising. I will NOT be coming back at all! The owner told us we could come back to get the service is 50% off before April 20. That is completely unacceptable. Especially from a business owner to another business owner, you don't up charge clients, offers the same discount and then say there's a system automation when YOU automate the system yourself. HORRIBLE. On top of the demand for a tip for all of the services, that is also unacceptable. And a turn off from a customer standpoint. As for the do services; I was surprised for my birthday with a yin and yang massage and a head spa treatment Upon waking in, the place smelled like fresh tea and a warm experience in the best way. We changed into a cute little outfit (shorts and a t shirt that unbuttoned from the back. I though this was a bit weird, but it was very modest once the session started The massage started amazing, different techniques, pressure points, guasha and hand technique. This wasn't a sweetish massage, rather a focused bodily reset. I had my feet wrapped in a box with charcoal and made a nice foot detox When the headspa time came, our scalps were checked with a magnifying camera to spot the dry skin, follicles and any scalp issues, then moved to the spa room. Once the treatment started I almost fell sleep. This was so relaxing and Invigorating. Celine was great at both the massage and the head spa. Both very relaxing, beneficial to the body and soul. We were met with a warm cup of flower tea when it ended The only thing I didn't like, and this has only happened once before, is the demand for a certain % of tip. I tip based on how I feel the service was, NOT on how the company should feel I should tip. This is infuriating. I also don't understand how they had a huge 1 year anniversary prop package, yet the prices DIDNT align and paid full price. Something sketch here

Great spa that I wouldn't know about while driving around the area it is very set back and almost…read moresecluded. I had the head spa reflexology treatment for one hour and it was amazing. Start out with scalp scan analysis and the proceed to the spa room to get your scalp, face and neck reflexology done. The technician Celine did a great job and was careful not to get water in my face while doing different rinses, aromatherapy and brushing of my hair. She took her time and explained everything I will definitely be back Noise is a bit of a factor as there was a young child talking very loudly and the walls didn't seem to absorb the sound at all They take credit card and there is ample parking