Great customer service in the drive thru! Super nice young guy! Easy to order at the window, lots of choices. The new blackberry concrete takes me back to a good summer picnic with perfect flavor and super thick chunks of cobbler. 100% recommended! read more

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Service is awful... standing for 15 minutes in 105 degree temperatures and the 3 employees are only caring about the drive thru. There were 10 behind us at the time as well. read more

Whats better than some Andy's Frozen Custard after 3 days inside with freezing temps. We had to get out of the house. Groceries were good firewood aplenty we needed a treat to break out of the homebound blues. It was a slippery trek but we saw a car parked in the lot we knew an employee was just waiting for someone to show, who likes standing around with nothing to do. Unable to make it through the drive through we zipped up our jackets and pulled our beanies tight. It was a cold careful walk to the window where our server waited eager to take an order. Even with freezing temperatures and frozen custard being served the whole experience was filled with warmth and joy as we scurried to the car to enjoyed our frozen treats. Many thanks to the young lady and Andy's for being there when we needed it most. read more

Andy's Frozen Custard - Cookie Butter Crunch (Seasonal) Really Good. - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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If you have never tried Andy's, it's the best food on the planet. My favorite is a vanilla concrete with peanut butter and melted chocolate chips, or any of their monthly/seasonal specials (like the butter cake sundae). One food you ABSOLUTELY MUST try at least once in your lifetime is the pumpkin pie concrete in the fall. Minus one star because I like for my favorite treats to be identical no matter the franchise location, and this location sometimes does things a little different from the others (over- or under-mixing, different amounts of mix ins). But no matter what, it's still so delicious I rarely end up caring. read more

After a couple burgers we decided on some custard for dessert and once again Andy's did not disappoint. The server welcomed us we a smile and hello with top notch customer service . Great spot for date and family's the vibe is and they have cornhole read more

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I had never had custard before and once I explained to the kids what custard was, they were iffy about trying it. However, I had a gift card I got for Christmas and decided to stop by on a hot July day. I cannot believe we waited so long to try it! It was delicious and creamy and my kids thought it was even better than ice cream. even though it's mostly chocolate or vanilla flavored, there are so many mix ins to choose from to customize your treat. They also have seasonal flavors, so the choices are almost endless. The customer service was also GREAT! I don't know if he was the manager on duty, but it was awesome that he took the time to show my kids how custard was made and even gave them a sample. My only request/suggestion would be for them to add tables. There's plenty of benches, but kids will be kids and they had such a hard time holding on to their custard and not making a mess. BUT, it was a really nice first experience and my kids are excited to come back soon! read more

Andy's Frozen Custard - Choc-o-Rocko Concrete - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

The turtle custard with caramel syrup and pecans is a favorite of mine. If you ever have a hankering for caramel apples this is the place to go. read more

Had Andy's Custard in the suite at TMS for desert (Cannoli) and took a half pint of Heath Bar with me. Excellent, excellent. We won a sundae and a concrete at the Andy's booth so decided to redeem coupons before we headed home. Went to this location because it was the easiest to drive to. All major roads heading in, couple miles off the interstate. Fellow who waited on us was friendly, efficient and in a great joking mood. Made out deserts and we were down the road. This is sort of a drive-thru/walk-up location. Not sure about other locations. If you are in the DFW area and want a treat, stop in and have a Andy's Frozen Custard...can't go wrong. read more

Andy's Frozen Custard - Snack for Later... - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

Love the fact that you don't order at the board because you get all the time you need to study and pick what you want without pressure. When we pulled to the window we were promptly greeted. We ordered two concretes. One was the gooey butter and one was plain vanilla. I love custard. Smooth, creamy, and rich. The smalls were perfect size. The gooey butter was the stuff of dreams. It was buttery and Carmely (I know that's not a word but go with it). I can't get it out of my mind. I can't wait to go to church this Sunday so I can stop by Andy's on my way home. People were sitting outside and we ate it in our car because I don't like the heat. Perfect sweet treat for summer or anytime. Because ice cream is a year round thing for me. read more

This was so cool as a walk up for a late night treat. We got the small rico suave and nutty waffle crunch. It was a perfect size and perfect amount of mix ins. We sat outside to eat it and enjoyed our late night dessert. We did not get a brain freeze which was also nice. It definitely made me want to come back and try other seasonal items on their menu. read more

Ordered a vanilla custard with m&ms and caramel dressing, it was very good! The only thing is that it was watery but I don't know if it's because it's a custard and is different to an ice cream... I don't know but it was really good! Other thing at this location was customer service. So a lady with light brown hair took my order outside and I was surprise of how bad and ugly her customer service was. I'm sorry but it really looked like she hates what she's doing But the guy at the window was very nice so it was just her read more

Andy's Frozen Custard - Vanilla custard with m&ms and caramel dressing - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

I've been to several of the Andy's locations and the custard is amazing!! So smooth and creamy and so many options to build your own treat! You can see my grandson loved it! read more

Andy's Frozen Custard - We had a little tailgate party eating our custard! - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

Andy's Frozen Custard is the only place I have ever tried frozen custard. The experience is usually great -- good customer service and delicious frozen custard. The customer service from all of Andy's Frozen Custard locations I have been to in the Dallas/Fort Worth area has always been great -- this time was no exception. Someone takes your order on the side of the drive-thru, making the process a lot faster. By the time you get to the window to pay, your order is ready to go. I ordered a Strawberry and Oreo Concrete and an Original Straw-Ana Sundae. The Strawberry and Oreo Concrete had Andy's vanilla frozen custard blended with strawberries and Oreo -- it wasn't my favorite. Don't get me wrong: the Strawberry and Oreo Concrete was pretty good, but only a portion of it was. The top had everything I wanted in the Strawberry and Oreo Concrete but the bottom? Not so much. There was no Oreo towards the middle or bottom, just the top. After finishing the top portion of the Strawberry and Oreo Concrete, it tasted pretty bland -- just strawberry custard towards the middle and bottom. I enjoyed the Original Straw-Ana Sundae a lot. It wasn't overwhelmingly sweet nor was it heavy. If you're looking for something light, this is definitely it. You can't go wrong with it. I've always enjoyed visiting Andy's Frozen Custard. Whenever my friends or family are in town, I always recommend visiting any one of the Andy's Frozen Custard locations -- it's just that good. read more

Andy's Frozen Custard - The Original Straw-Ana Sundae - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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Most of their stuff is super good and delicious. My husband and I love going here on the weekends. I wish they would put their gooey butter cake back on the menu though. And one time I ordered a mint custard and it was literally just vanilla with some slightly minty green food dye mixed in read more

Update: We visited this location again today, and it's still great! I had the Santa brownie concrete, and it was delicious! My husband had the Andy Nog and he said it was really good also. The kids all enjoyed theirs as well. Original review: We have visited several times, and have had no complaints! The service is always fast and friendly, and the custard is delicious! My favorite is the butter pecan with marshmallow cream added on top! My son loves the kids hot fudge sundae with pecans! It's a great place to stop in for a cold treat on a hot day read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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I hadn't been here in months. Ordered the Cookie Casanova today, cookie wasn't even baked. Had some bland lukewarm cookie dough with a scant dollop of ice cream. Wasn't worth the six bucks. Staff was friendly. Product was extremely low effort. read more

This place gives me life. It's so delicious. The snow monster concrete is SO GOOD. I like the strawberries and melted chocolate. Definitely in love . Andy's has my heart . Highly recommend read more

Andy's Frozen Custard - Snow monster - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

I don't know what happened this time around, I guess they misunderstood what I wanted. We ordered 2 cups single scoops, 1 cone single scoop. The cashier was confused, not sure why, i had to repeat it like 3 times. When i got my cups, it wasn't even in a cup and the custard looked smaller than a kid size scoop. The scoops were served in like a Starbucks looking 1 1/2 lid. I got served either a 1 scoop or 1/3 scoop of custard in this big waffle cone instead of the regular cake cake, which i ended up putting a straw in it and sucking it out like a milkshake. Thanks for the inconvenience. Wasted $7 bucks on probably 1 scoop of custard combined. Times like this makes me miss Sheridan's Frozen Custard. Why they leave me hanging like that?? read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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Ohhh so that's why there's always a long line here during the summer!! I've never really tasted frozen custard before until I stopped in at Andy's recently. I get it now. It's delicious! The custard is super creamy and rich. You can either choose the option of adding your own toppings or select one of their signature flavors. I was told they have seasonal flavors as well so the menu offers new flavors throughout the year. On my first visit, I got the boot daddy concrete. Delicious! I liked the texture of the crunchy Oreos along with the ooey gooey caramelly, chocolatey laced vanilla custard. The small size was plentiful which is a good thing at around $5 a pop. I got the James Brownie Funky jackhammer concrete on the second visit and loved it just as much as the boot daddy. This one had peanut butter blended into vanilla custard along with brownies and hot fudge. You can either go through the drive thru or walk up to the order counter from the outside. There's a menu before you get to the drive they window where you'll actually put in your order. Someone even comes out if the line is long to take your order for efficiency. They don't have any indoor seatings but there were a few benches outside to hang out at. The staff here are friendly enough. Definitely keeping Andy's in the frozen dessert treats rotation! read more

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Got the oreo custard very fast and it was perfect for a hot summer day. Drive thru makes it very easy and efficient! Wish they had these in Houston. read more

First time trying frozen custard and it was delicious! Service was excellent. We did not have to wait for our treats, they were literally ready in no time. Definitely coming back! read more

You can never go wrong by choosing Andy's for dessert! You can't really choose a bad option, so enjoy whatever is calling your attention. read more

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Best ice cream ever!!! My fiancé and I come once every week! 10/10 highly recommend!! My favorites are the hot fudge sundae and chocolate custard!! read more

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Always good Custard. Can not complain about that. But unfortunately, staff can be unprofessional and will deter us from visiting as often in the future. Staff stood outside in the drive-thru talking to a friend while we waited...waited...waited...& waited. read more

Had an ozark turtle sundae and it was full of pecans. So many that i had one in almost every bite. No complaints there! Would like to have more caramel than hot fudge so may have to try w/out the chocolate next time. Only one car ahead of us in drive through but they came out and took our order-service was really fast. read more

Very good custard need more specials made or have different specials I'm giving the 3 stars because of they ran out of the special.

Everyone I've encountered at this location is very short & rude. I can't tell if the company doesn't teach basic customer service or if every time I come here the worker that's taking my order + payment is having the worst day. Done with this location:) read more

I had high hopes for for Andy's seasonal pumpkin offering. The sign, see picture, reads "Made with a whole slice." I don't know what size gets the"whole slice", but I don't think our large did, maybe it's the quart size? The pumpkin pie flavor just wasn't as profound as I was expecting. I think it should have been topped with a shot of whipped cream. It wasn't. Also, at $6.64 for a large, it seems expensive. Not sure how many ounces are in a large, but a quart was only 14 cents more at $6.79. I was also disappointed with the limited seating. Outdoor only. Only benches. No tables. There is a drive through. Bottom line: First time here, probably the last. PS. I don't like mentioning other businesses in my reviews, but I found the Pumpkin Pie Blizzard at Dairy Queen far more satisfying. And it was topped with whipped cream! read more

Andy's Frozen Custard - Only outdoor seating. Hope the wind isn't from the north, the east, or the west. - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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Great location and friendly service. They seemed pretty busy when I came around 9:00PM. But it still didn't take long. They have a few benches outside and good lighting just like any other Andys. The lights did attract some crickets, be careful. The custard is pretty good, I always get the kids size, the others are just too big. The concretes are even bigger! Pricing isn't too bad. If you end up going to Andys make sure you sign up for a card to get some free custard. read more

Andy's Frozen Custard - Sundae w oreos - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

I was getting a birthday treat for my 8 year old who wanted double toppings. The female employee was clearly upset and frustrated trying to make it. I'm pretty shocked an employee would be visibly upset that she had to make ice cream. They need to hire better staff. read more

Being the lover of Frozen Custard that I am, I feel embarrassed that it took me so long to try Andy's! After my first bite, I instantly realized that I've been depriving me and my loved ones of the best damn frozen custard around! If you're currently on the fence about coming here, JUST COME HERE! You will not be disappointed!! Andy's are all drive thru locations. The menu is displayed beforehand, but you do all your ordering at the window. Wait time is next to nothing, they are seriously on top of making your order and keeping the line moving. One thing that is awesome that they do here, is make seasonal pies into frozen custard concretes and sundaes. For the fall/winter time, the pie they do this with is Apple. Jon G. LOVES Apple pie and also LOVES the apple pie concretes from here! Literally, an entire slice of pie blended with frozen custard, crust and all, SO BOMB! He has gotten this every time we've come here. But what does MY heart ache for at Andy's? The Ozark Turtle! Vanilla Frozen Custard circled with hot fudge and crème caramel, topped with roasted pecans and maraschino cherries (I always ask for extra cherries!). I wish I could tell you more about the other things on the menu, but I can't seem to order anything else except for Ozark Turtles when I come here! Looks like Jon G. and I already have our "instant classic" favorites. Now, the custard at Andy's is sooo decadent. Thick, creamy, luscious, it is so much better than any other soft serve or Ice cream. I mean, I think I even prefer it to Gelato! If you aren't sure about the differences, Ice Cream and Frozen Custard are practically the same (milk, cream and sugar) except for one key ingredient in custard that gives it the signature super smooth and creamy texture, pasteurized egg yolks. Also, ice cream is typically churned in such a way that more air is incorporated to give it a light mouthfeel. The way Frozen Custard is churned is similar to Gelato, which incorporates little to no air, resulting in a dense, rich final product. Basically, frozen custard is the best of ALL worlds, lol. So if you haven't tried it, come on over to the dark side and join all of us other Custard fanatics on our quest to attain even MORE delicious frozen custard!!! Errr.... I mean, Come to Andy's to enjoy a delicious treat, you won't regret it! ;) read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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Nice area to enjoy a space outside with the kids and the frozen custard is delicious. My son is super picky when it comes to chocolate ice cream and he loved the chocolate frozen custard read more

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Very good custard. They know my order. I highly recommend it. 10+stars. The custard is also really good.

I'm not a huge fan of ice cream, but custard is game changing. My all-time favorite is their specialty creation...Snowmonster! The name truly does not give away the key ingredients of the custard blend: chocolate and strawberry; but really now, who can resist those pieces of melted chocolate and strawberries mixed in with vanilla custard? For those keeping it simple, I would put my money down on the vanilla custard, the original backbone flavor of all the other fancy specialty desserts on the menu. You can easily say the vanilla custard is velvety, sweet, and creamy - worth the indulgence from all the dieting you did all week. My boyfriend goes for the jumbo vanilla cup every time! One time, we forgot to specify jumbo vanilla in a CUP, and we had this huge swirl of vanilla in a cone that was ready to topper over. Trust me...get that jumbo vanilla in a cup unless you want to instagram it. I'm not a huge fan of the chocolate; and you can experience that first hand. There's also the option to do half vanilla & half chocolate in a cup for those wanting to experiment around with the different flavors. We always get the sample cone (vanilla by default) for our sweet pup, which is pawsome! This place gets really crowded on those warm days, especially now that it's summer. You can walk up to the window to order, and chill/eat at the benches outside (note: they do not have tables). There is also the option to do the drive thru. Do not get intimated by the long lines at the drive thru, the workers are F-A-S-T. They even send a cashier out to walk by your car to get those orders cooking to ensure you get your goodies in a timely manner. I can't say how convenient it is for this place to be open late till midnight on certain days (Fri & Sat). Not to mention, they're right next to McD. I would also get their rewards card to stack up on those points for a free dessert of any size up to $5. read more

Great soft serve. Best ever. But, they could learn a few things from Dutch Bros about customer service. Andy's employees always seem grumpy and pissed off. It the same at all locations, except for 1 guy at the Grapevine location who is always a pleasure. I used to tip them when we go there, not anymore. Maybe if they want more tips quit being snotty brats. read more

Warm outside, stopped off for their best item, Straw-anna custard. Regular totally big enough. Service with a smile.

The choco rocco (spelling?) holy hell. When we lived in Tx this was a go to for us once a month when we wanted a nice treat. The long lines moved so quickly and when they were slow, the order was ready before I was able to get my card out of my wallet. read more

I've been here MULTIPLE times and enjoyed it very much. I'm actually going through their menu, one by one. Every time I'm here, customer service has always been pretty nice. I highly recommend! Instagram: _maicravings YouTube: https://m.youtube.com/watch?feature=youtu.be&v=jMKEM4bwpu8 read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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I was so extremely excited to try this place out but when I finally I was sadly unimpressed. I came around eight on a Monday night and they weren't busy at all with one car ahead of me at the drive thru and no customers in the actual place. Unlike most drive thru's the menu sign is just that, a menu sign, and you actually don't order there. You take as much time as you need and then you just drive up to the actual window and order. It's actually a nice way to order, with a person face to face rather than one of those dinky speakers. I decided on a medium Bootdaddy concrete which is vanilla custard blended with creme caramel, hot fudge, and oreo. Yumm. Overall it was ~$6.00 and was served in a large cup due to the toppings which I loved because then it wasn't overflowing and dripping everywhere. Now here's where everything went downhill. After driving down the street I finally tried my bootdaddy concrete and I could taste... mint. Mint. Mint? Why on earth was I tasting mint? I made sure to take a picture of the menu and when I looked back it definitely is not supposed to have mint in it. Here's the thing, I'm not allergic to anything but duck, so it's not a big deal but it is a big deal to people who may be allergic to nuts, or berries, or anything that is going to be mixed in with the custard. If they aren't cleaning in between servings then there is definite possibility for cross contamination and that is really bad. I have a niece with severe food allergies and I would never take her here after this experience. Overall it's nice that they have late hours and serve a pretty good concrete but the fact that I can taste something that shouldn't be in my order? That merits the three stars. read more

Been here twice and I have to say I definitely like it better than Freddy's! They don't sell burgers or fries, but their frozen custard The first time here I got the Andy's Ozark Turtle. Super yummy! I got the small but it's definitely big enough to share with two people! I got to try my friend's pumpkin pie concrete and it was just as yummy! Took my family here today and they really enjoyed it. This time around I got the kids sundae which is perfect size and there's no limitation on the toppings! I got the vanilla custard with caramel, pretzel, and pecans! It was really good sweet and salty. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Fort Worth, Texas

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