We were trying to trade in a lease at dealership and they didn't want to give us the value. We…read morechecked out several companies. Carnation gave us the best price. It was a super easy and simple process. It took all of two days and my car was gone. They came and inspected car. The next day they picked it up at my job, super convenient. With check in hand headed to the bank... it cleared :)

Complete waste of time. Makes offer goes back on it. Makes another, a time for drop off and last…read moreminute goes back on it. Shady practice do not waste your time.

Once again, I brought my car in for scheduled service. From checking in to picking up the car, the…read moreprocess was flawless. The car was ready when promised, and the service was performed in a professional manner. I am in the market for a new car and I would I'm definitely going to stop by and test drive a Terrain in the near future.

Parts department is completely incompetent and rude. I wouldn't call this dealership for a part if…read moreyou paid me.

Yesterday, Crossroads Auto Leasing delivered my new Subaru Outback to me. The entire process was so…read moremuch easier than going to a car dealership and the price just can't be beat! I highly recommend Jeff Alvarado because his personal service also can't be beat!

OUTSTANDING! The price, the professionalism and the response time were all above expectations…read more This is my six lease through a broker, but my first with Crossroads and it was far superior then past experiences .

Love bringing my car here for the upkeep services. The people are amazing and the weight is not…read moresuper long. Also, I always get some type of discount or deal on changing my oil and filter with them.

Accompanied my mother to her appointment. She was getting a simple oil change. My mother works the…read moreovernight shift. I work the overnight shift as well. Being that we both just got off of work, we both were tired already. It started bad from the beginning. We pulled into the driveway for service. Instead of instead of helping my mother and I first being that we pulled in first, they skipped her and tended to the person the came in after. Red flag already. My mother is not able to stand very long so we asked for a seat, not knowing of the waiting room upstairs because no one mentioned it at first. We then was told about the waiting room upstairs. We proceeded. They offered snacks, tea, coffee, and water. It was super quiet up there because television was not on and people realized that the remote control was not in sight. Every tried to stay as quiet as possible even while trying to converse. We were told that we would get a text when the service is complete. Okay no problem. Some people up there in the room got their text I'm assuming because they left. More and more people filled in the room. My mother and I both napped a bit due to boredom and tiredness from our work shift. I woke up and looked at the time and realized we were in here too long for just an oil change. I told my mother, I would go check to see if the car is ready. I went to the front desk and asked about my mother's car. They said the car is ready of course I was very upset at that point just ready to get out of there. Why didn't she get a text or a call that her vehicle was serviced and done? I didn't like any exp experience there except for the provided snacks but all dealerships do that. So that's nothing new. I would not recommend this location one bit. Please do better. I'm not caring about myself but my mother did NOT deserve that kind of service.

I've had my car detailed elsewhere and while I was never blown away, I was satisfied that my…read morebasically clean car was a bit cleaner. After today's service with Mack, I'll never go anywhere else. My car, while not old, looks brand new and is cleaner than I ever thought it could be. He took his time with every single detail and it was well worth the wait which he gave an estimated 4-5 hour time frame and pretty much held true to it. You can tell from first meeting him when he goes over your car with you all the way through the final look over when he asks you to be his second pair of eyes if he missed anything that he takes such pride in the work he does and it truly shows. I'm BEYOND impressed and pleased and will be a faithful customer as long as he's in business.

Mack did a most excellent job on my Jeep and these pixs are from 3days later. He steamed my engine…read morecompartment : it sparkles and looks factory new. I always have a detail once a year because my car sleeps outside year round but never by this outfit. The interior looks and smells great but not too overpowering of a scent. The cargo area came out much better than i thought, even down to the little metal strips that he polished. Never experienced that. Greater attention to detail than expected. Prices are reasonable and his space is clean and neat. It's a quick 3min walk from the avenue street he's on, to the main street in Oceanside where there are many places to eat and shop if waiting for your car. I spend the time at the library just a one minute walk off the main street. Will frequent again. Kudos, awesome job!

This was our second lease through Karp Volvo, and with Tyler Zsebedics. Our transaction took 45…read moreminutes to complete, and we picked up the vehicle the following day after it was processed. The professionalism and transparency of Tyler and the reast of the Karp Volvo team was exceptional. No games, no back and forth, just straightforward discussion and numbers. Thanks for a great experience...again.

I could write a lengthy review concerning my experience at Karp Automotive Service, but I think…read moreshort and sweet serves us all best. Do not use them for service. I brought my car in for a simple oil change and inspection, and they turned the request into a $1,600 bill by claiming I voided the warranty and I needed a new oil pan. When I informed the service manager that as a 20 year loyal customer, I am disgusted by their behavior and I would be giving them a bad review, she told me to take my car and leave. She also said that Karp will no longer be servicing my vehicles. She told me my car had been rendered undrivable by them, and I needed to call a tow truck. I did and brought it to an honest mechanic who serviced the vehicle for $157 not $1600. I guess they think it's easy to scam an elderly woman out of $1,600 but the charges were so inflated that they had to be questioned. Short and sweet...don't use Karp Automotive to service your vehicles and if they can't service them why would you buy from them to begin with?

I've visited other dealerships as I do when leasing vehicles. I always want to protect myself and…read moremake sure I'm getting the best deal. After stepping foot into your dealership and meeting Seth I knew my search was over. I will only deal with Seth with my future purchases/leases. I feel he has my best interests in mind and I feel protected. He is the reason why I leased from your dealership. I've been leasing cars for over 15yrs and this was the best experience yet.

So fun. You drive through with your car. Such a great retro experience. New equipment. Friendly,…read morehard working staff. Cleaned my car inside out even removing my mats. You can join their club and get unlimited washes each month. While I was waiting I saw many Uber and Lyft drivers cleaning out their cars. The place was busy. I would definitely recommend this place. Can't wait to drive through with the kids.

I have no complaints about Harry's. It's so hard to find a good car wash that pays attention to…read moredetail. I loved that they even took out my car seat, vacuumed and wiped down the seat and also organized my trunk. It's worth it . I've moved 20-30 minutes away and I still make it back here to get the inside of my car done. Great value for the price for sure