We were there for our 25th anniversary and got a couples massage. The massage therapists were…read morefantastic. The facility itself is just okay. We weren't really given a lot of direction - just sort of pointed to the changing room and weren't told what to do once in there. I had to come back out and ask what I was supposed to do - like how to lock up my belongings. I came back the next day for what they call an express gel mani and pedi. At first, in their lighting it looked decent. Welp, I got out in the sunlight and my nails were a hot mess. As it turns out, the Nail Tech I had was very new. So new that I was her second customer EVER. That explained a lot. So, I called and asked if I could have them redone - they wanted me to come back and see the same tech. I thought about it and declined and they refunded me half.... Well, that night my nails started to chip - and - I had paid nearly (with tip) $200 for this...not even close to what I usually pay but I wanted to treat myself to an experience...well, I got one, but not the one I wanted. So, the next day - more chipping, I called back and requested a full refund. They reluctantly gave it to me with a bit of push-back. Sigh. Not the type of service I would expect from a Spa. Next time, I know better - go to my own salon at home prior to a vacation.

The positive and the negative of the pier house spa…read more The negative Me and my wife booked a room to stay at the spa side of the resort. The first room we checked in to had a vent problem with the AC and the bathroom looked nothing like the pictures when we booked. So we let management know we were unhappy especially for the price we payed. Management was helpful and happy to change out our room. The second room was what we paid room 210 on the spa side. BUT was not clean to our standards TV in the bathroom did not work. Tv remote controls were dirty The ceiling fans had so much dust you could see they have not been cleaned in months. When we pulled our blankets back on the bed are sheets had little yellow stains on them wonder what that was. The positive Great location you're right off the main Street and right around the corner from one of the best sunsets in the world. Great little private beach in the back of the resort Food was great at the bar by the beach staff was all very friendly.

I've been going to Old Town Oasis for about 2 yrs now. Always an amazing experience. Mike is a…read moreexcellent masseuse. He can run his hands down my back and know exactly where I'm having problems. I book a 2 hr massage every month, it's gives me a new lease on life, puts a smile on my face and a bounce back in my step. Do yourself a favor, book a massage. The facility is spotless. Very easy to get to, and you'll be treated like you're the only person that matters, and you are while you're on the table. Very easy to book appointments.

Great experience! When I walked in I felt welcomed with good vibes. I walked out, feeling…read morerejuvenated, from a long work week. I definitely would recommend this place and I will return. Cupping and hot stones are also free

I've had 2 or 3 full-service pedicures here, and they were wonderful. The staff is very…read moreprofessional, I got to use my (limited) Spanish skills, and the last woman who did my pedicure was a stunning brown-skinned goddess (Cuban, no English spoken) who was so attractive, I still remember her months later. Since I'm well overdue for a pedicure, I might just be there Friday October 17th. I REALLY hope that Cuban beauty still works there !!

The ladies were very nice but my biggest concern is CLEANLINESS! All of the tools looked like they…read morewere pulled out from before and they do not clean the pedicure tubs before each use(I saw someone use the same tub as soon as my mom got up to dry her toes). And no they do not use those little bag things either in the tubs. They are all on the phone throughout the whole time or talking with one another which is a little distracting. And they also overcharged me for my service. I wanted a regular simple mani and Pedi but without asking they did the more expensive one. When asked about it they said I had to ask for the express one. I'm from out of town so unfortunately I didn't know that and took a chance on them as the reviews were good. The job of the mani and Pedi were good except for my mom's mani it god smudged as soon as she left(they did not have it dry long enough). And again they were very nice ladies. I won't be back in town but just want to warn people about the concerns for cleanliness.

I've been getting my nails done here (gel manicure) off and on for seven years. Full on now…read more fabulous everything. wonderful staff, my nails look stunning, so satisfied. the owners Nedra and Jim are on spot doing an excellent job of keeping everything on par. Keep up the amazing work. Highly recommend.

If I could give 20+ stars I would! This little spot has THE BEST people, the most wonderful spa…read morechairs and is SPARKLING CLEAN. They also sell LOCALLY made skin products and everyone is SO SO NICE! I live in downtown Dallas currently and came here to manage a move for a dear friend. My hands looked DISGUSTING and I was desperate. My friend found this gorgeous spot just a few blocks from my hotel. I will ABSOLUTELY come back on my next visit. THANK TOU! Please, support this local GEM!

I am very impressed by the facial I received at Radiant Cargo. Moving from the dry climate of Los…read moreAngeles to the humid climate of Key West, my skin wasn't very happy and needed a good cleanse. They had a special for a customized 50 minute (and very relaxing) facial for just $75. I am definitely coming back regularly for a facial. Other services provided include: waxing, paraffin treatment, eyelash tinting, permanent make-up, manicure, pedicure, and massage. Radiant Cargo also features high-end perfume and jewelry

What a great little spa! Most regular spa services are…read moreoffered. I got a facial and waxing and I had an excellent experience. When she was done with me I was completely relaxed and needless to say, my face was radiant. Judith accommodates to your schedule (within business hours of course) so it makes it easy to plan ahead of time or if you need same day services for emergencies. Yes...waxing, manicures and pedicures sometimes fall under emergencies and must-do for the ladies. She also sells perfumes, makeup and jewelry.

Messaged Krystal late Thursday, and to my surprise she responded immediately! She was able to…read moreaccommodate a 90 minute session for me and a 60 minute session for my husband for the following Saturday here on Key West!! She arrived at our house exactly as scheduled, with plenty of time for her to set up. To say she is wonderful is an understatement! She worked on my problem areas with a combination of deep tissue, stretching and targeted pressure. My husband suffered an achilles injury a few years ago, and despite surgery and PT, has never fully recovered. Her massage did wonders for him! She clearly has a deep understanding of anatomy, explains what she is doing, and is just an overall nice person. The convenience of not having to leave your home is just icing on the cake! Her rates are extremely reasonable too! When I booked with her, there were no reviews, so I took a chance and I'm so glad I did. Book now, as once word gets out, I fear it won't be so easy to get an appointment with her!!

Jen Fox is simply the best!…read more I first heard about Jen Fox in 2022 from a neighbor who raved about her work at Prana Spa in Key West, and it turned out to be one of the best tips I've ever received. I've been seeing her monthly ever since. Jen is simply extraordinary at what she does. Her skill, attention to detail, and genuine care for her clients set her apart from anyone else I've ever seen. What really tells the story? I was at a hair salon in Summerland Key -- about 25 miles north of Key West -- and overheard a woman recommending Jen to another salon guest. That kind of word-of-mouth reputation, spreading organically all the way up the Keys, says everything about Jen and her services! When Prana Spa closed, I followed Jen to her new location. She has built a loyal following of clients who will go out of their way to be in her chair, and for very good reason. If you're in Key West and looking for an aesthetician who is truly exceptional at her craft, go see Jen Fox. You'll leave relaxed and with glowing skin!

Woo - the facial experience with Jen is like floating up on a cloud it's so relaxing and such a…read morebeautiful experience! She is so knowledgeable about skin and health. Between the great products she uses, her technique and welcoming personality, she provides a top notch experienc. The extra plus is a face, neck, foot and arm massage along with the facial! Mmmmmmmm!

Wonderful couples massage!!!! Highly recommend if you need a quality massage and relaxation!read more