Greeted at the door immediately when we came in we did not have an appointment. My husband got a pedicure with Liz and was very happy. I had a manicure with Peter and was very satisfied, clean, reasonably priced and went without an appointment. read more

Dear anyone that may be helpful. I am writing regarding the gel manicure I received at your salon on 7/7. I wouldn't be taking this to the level I am if I wasn't treated poorly on the phone. During my appointment, the technician used an electric file directly on my natural nails after removing my previous gel manicure. As someone who had only had a gel manicure once before, I trusted your staff's expertise and did not realize the amount of filing being done was abnormal even though it was burning me. Following the appointment, my natural nails became extremely thin, soft, and painful. (the same day) They now bend easily and are tearing down toward the cuticle. Because of the damage, I cannot safely have another manicure performed. When I called to discuss the issue, as I am not local, I requested a refund with proof of damage. Instead of addressing the damage that had already been done, I was told I would only be offered a redo. That a refund isn't part of their policy. Given the condition of my nails, another service was not an appropriate solution. I also found the way I was spoken to during this interaction to be unprofessional and upsetting, especially since I was only visiting the area to celebrate my birthday. I have documented the condition of my nails with photographs and am continuing to do so. If necessary, I will also seek medical evaluation for the damage. I am requesting a full refund of 80 (70 for gel and 10 for tip) within 10 business days of receiving this message. If this matter cannot be resolved, I am prepared to file a complaint with the Florida Department of Business and Professional Regulation and consider pursuing reimbursement through small claims court for the cost of the service and any additional damages supported by documentation. I hope we can resolve this matter amicably and without further action. I have photo proof. read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

I don't often leave reviews, but this one needed to be written. This is easily one of the worst nail sets I've ever had--and I've consistently gotten my nails done for over 10 years. The shape and thickness are inconsistent from nail to nail, and the polish application is messy and uneven. Additionally, the salon itself is very unsightly. In hindsight, that should have been my first red flag, but options on the island are limited. That said, even with limited choices, I would strongly advise against choosing this salon. To be fair, I will note one positive: although my technician started out very rough and abrasive in how he handled my hands, he did make an effort to correct his approach and softened once he sensed I had reached my limit of repeatedly trying to explain and correct imperfections. He warmed up and attempted to be more accommodating. Nonetheless, this was absolutely not a $65+ nail set. read more

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Liz and Peter were wonderful. Took their time, got all those calluses off the feet, fun music, laughed and did a wonderful job. read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

Rico took his time and did a great job on my pedicure and acrylic fill Everyone is really nice here and this place is affordable ! Finally a place in Key West that's affordable and does a great job read more

Peter is a very nice person. He did my nails. He conversed and was pleasant; notwithstanding, this was the most rushed job I ever had with my nails. EVER. The one nail replacement I had looks nothing like my other nails. They pass on the credit card processing fee to the customer so you pay an additional $3 if using a credit card or debit card vs. cash. Crazy. I wish I didn't have dust particles all under my paint job. I wish my cuticles weren't attacked by the drill and that they weren't burning when the PH was applied. The entire job was rushed. Peter kept saying throughout the job that the nails were nice and the shape was good and the color was bright. He made so many positive comments, but they weren't questions. They were more like giving himself a pat on the back. I wish I would've tried Southernmost Nails, but I was afraid most of the employees there didn't speak English. I wish someone else would've done my nails instead of Peter. He should just manage the shop/oversee the operations. Maybe the ladies do a better job. I got one nail repair, acrylic fill and two colors and it cost $55. Peter did apply a base coat (which some places skip and apply the get color direct to the nail extension which isn't correct). The shop itself isn't bad. It's kinda sanitary and there's a selection of colors. Peter keeps his dog, Scooby Doo, there. The dog is quiet and peaceful. Peter said he just took over the shop about 13 months ago and he's trying to turn it around . I'm so disturbed to write this bad review because Peter was a very nice guy. I should've spoken up more during the service, but I'm not convinced it would've changed anything. I wouldn't return...maybe to try someone else. Or to get a pedi by someone else. I would consider this a go-to-in-a-dire-emergency type of salon. read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

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This is my second time here. The gentleman who did my pedicure was thorough, friendly, and very detail oriented. I could not be more pleased. This is a no frills place but the polish lasts a long time and reasonably priced for Key West. The place was chill and I will be back on my next visit, Also bonus- very cute resident dog and mascot. read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

I walked in and it smells so bad. a combination of weed and acetone. peter the owner was so rude. I had an appointment and he acted like I was an inconvenience even though there were only 2 other customers in there. he made my cuticles bleed. it cost me $70 for the WORST dip I've ever seen. I said that I wanted my nails filed down a little bit. they were naturally very long. she got out the clippers and started cutting them down before I could say stop. I had them done 2 days ago and they're already falling off. it's clear she didn't know how to do dip. Peter even asked her "do you know how to do dip? you done it before?" they don't care if they do a bad job because most customers are on vacation and not coming back regardless. Its also strange to me how he's always going in and out of this tiny room and slamming the door. there's something very weird going on in this salon. read more

Ally did a manicure and pedicure for my wife today. This is the third time we have visited this location while visiting here in Key West. Ally did a phenomenal job and is just one of the nicest people that you'll ever meet. Peter did a pedicure for me. Really nice guy. Great job. This business is clean, neat and the staff is exceptionally friendly. I highly recommend this location. read more

Peter did a great job. As a guy, I've only had a few pedicures and my feet were pretty rough. He was able to make them a lot better. Good calf massage as well. Friendly guy. read more

I'm visiting from out of town and needed a fill. Peter was my nail technician and he was fast, friendly and most importantly he did a great job on my fill! I wanted a natural nail color and wasn't sure which one to go with and he was willing to try a couple different colors but we got it in the first try! I think they turned out great! Prices are very reasonable and I was able to walk in without an appointment. Also, easy free parking which is always nice. I'll be back with my husband for pedis. read more

Key West Nail lounge - Nails - Nail Salons Near Me - Key West, Florida

I received a dip and pedicure. Staff was friendly and the salon was clean. They used Opi which I like.

best pedicure i have ever had peter did amazing! also has great music and vibe was amazing

What an amazing ,relaxing and well done pedicure I just had by Peter at Key West Nail Salon. He was able to take us just 30 minutes after calling. As a tourist wanting something to relax and enjoy and day with the ladies we lucked out on this spot. I was visiting a local and she as well said best pedicure she has had in the 5 years she has lived here. Don't second guess yourself just come in and relax. There were also many people getting nails done at the same time so that seems to be good too. Last note don't forget about Scooby the shop dog. Omg he's so cute We did the top pedicure offered which included things like a paraffin dip and extra massage read more

Key West Nail lounge - Scobby and Suzie - Nail Salons Near Me - Key West, Florida

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Peter is great. I did a mani / pedi with my mother-in-law while visiting, wonderful afternoon. Thank you Peter, I will be back next trip.

Got a regular pedicure for $40 +$3 for credit card payment. Service was average/standard. Done in 30 min. Had to ask for callus removal and nail polishes were thick/dried out. Technician only put on one coat of polish because it was so thick. Pedicure turned out good but was nothing special either. read more

Got a pedicure for myself and girlfriend. The actual pedicure itself was okay. It seemed relatively quick. The massage chairs were nice. It was somewhat busy in there but not in a bad way. The low points are for the price point. Over $130 for 2 basic pedicures. read more

Liz + the other nail tech were on point! The venue is clean, easy to find, well priced. You cannot go wrong! Enjoy!

It may have been the one person but I spent $80 to remove polish because I'm having surgery. it was so bad. The cuticles look terrible and they didn't even get all the polish off. They charge an additional 3% for cc. There are so many to choose and I've been to all of them. I will never go there again. It's the one where Bealls is read more

Definitely a go to place for mani and pedi- my gel manicures last 3 weeks. Staff is friendly- Peter the owner will make sure all is to your satisfaction. Very clean and sanitary. read more

Great spot. Very clean and welcoming. Dany was very nice. Would certainly recommend. Called ahead and they were very accommodating. read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

Only use this place is you have deep pockets!! The owner charges a ridiculous amount for each and everything, is very unfair, and inconsiderate. They do a fine job, have a great selection of colors, and Jackie does an excellent job waxing eyebrows but unfortunately I will not be back. Every time I leave there I want to cry because of all the charges they wrack up. I get that this is a luxury, I've been a salon goer for a few decades around the country and I understand business. For example, last time I was in and got a very decent dip manicure, basic (no designs, no acrylic) and it took well over an hour, my total was calculated by the dip manicure:$55, gel (because it was suggested as the colors were limited on dip colors): additional charge, and $30 to cut my cuticles!!! Now I've just left in tears for my final time because it's two weeks after my $100 manicure and two nails have come off, so after taking off 8 nails, charging me $23 to do so, I've got to let hard working ppl that have valuable time and money not to go here. read more

Key West Nail lounge - Charged $23 to take off 8 nails that they just put on 2 weeks ago... - Nail Salons Near Me - Key West, Florida

I had a great experience. The owner Peter did my nails and feet and he was very personable and easy to talk to. Also, he gave me exactly what I wanted when it came to shape and color of my nails. Highly recommend this salon. It's very clean, the ambiance is nice, and everyone is friendly. -Victoria read more

Nice people. Quick, Profesional A good vibe all around. Got mani/pedi. With got the same, but with nail polish. She was VERY happy. read more

Just left Key West nail lounge and had a dip mani and gel Pedi from T. So good so fast really good job. I'll be back in a couple weeks. Thank you T. read more

I recently visited Key West for a family trip. While I was there, I hit my pinky toe in the swimming pool, knocking my polish off. So, I decided to get a pedicure and fill-in done. The reduced prices are posted on the wall but are not guaranteed to be the final price for services. The whole process was completed super quickly. ( A hour and a half) I received a basic fill-in and pedicure from Ngo, and he totally made me feel like I was trapped. He asked where I was from, how long I was staying and was I a first time visitor. At the check-out counter, I was told it would be an additional $5.00 for the service. Then Ngo asked if I was going to pay cash (a total setup). I said yes, and he said it would be $140. I paid and left the salon. If you are visiting and want your nails done, I don't recommend this salon. It's a trap!" read more

Excellent service! Thu was very skilled and careful to ensure that I was pleased with my mani/pedi.

Lisa was great and I had a wonderful pedicure. They got me in the same day that I called. Very clean! Very curious staff and attention to detail. read more

Kevin did an amazing job on my manicure and pedicure! I got the basic pedicure with gel polish and dip manicure with ombré colors. It's looks great, love it! Everyone is very nice. read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

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Peter gave me a great pedicure when I was vacationing in Key West recently. My feet not only felt great after being pampered, but my toenails looked perfectly beautiful!!! read more

Peter does the best pedicures ! Amazing conversation and a comfortable nail experience.

Every time I come in, usually in a rush so with limited time, the techs always accommodate my time frame and are very kind and courteous. I highly recommend this salon. read more

Got my nails done on Thursday (Ombré Full Set) by Sunday they started falling off literally like if they were stick ons. Totally disappointed !!! For the price I paid, I don't recommend at all. read more

Key West Nail lounge - Nails falling off, uggh within 3 to 4 days - Nail Salons Near Me - Key West, Florida

Great experience! Took me and a friend as walk ins with no issue. Clean. Peter the owner was very attentive. nails look great! read more

Key West Nail lounge - Nail Salons Near Me - Key West, Florida

Thank you Peter! Everything was relaxing and comfortable. I will aways enjoy this treat!

Kevin did a fantastic job on my gel dip today! They took me as a walk in and did a great job. Was really quick too. Thanks Kevin

The lady that did my pedicure was amazing, however the manager was unprofessional and the boy who did my nails didn't do them well. During my mani, the manager continuously left his chair to go outside, answer the phone, or to run around the shop taking pictures and talking. I counted EIGHT times he left, 7 times he answered the phone in front of me, and 3 times he apologized to me. The issue is after me being understanding and having no issue with him leaving because he is the manager, I got tossed over to another person who couldn't do my nails, just for the boy who did them to rush the job. I spent $138, I wanted my money back for the mani ONLY and the manager yelled at me telling me no and that he'll fix them. (according to the picture, why would I want him to touch them again?) He repeatedly shouted no and walked away from me and eventually I just walked out. FIRST time coming here and I'm just really disappointed. read more

Key West Nail lounge - Reference photo I showed both gentlemen. - Nail Salons Near Me - Key West, Florida

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This was a last minute place to go and I was super happy that they took me. I went for a wax service and even though they said it was going to be an hr wait I really only waited 30 mins when I was next. The place was clean and very welcoming. There is also plenty of parking as it's located in a plaza area. Not too far from Duval strip as well. Could be a little better with the waxing as I had some wax still left behind and a few spots were missed from the wax. I like when they come behind with the tweezers but they didn't do that here. Overall it's still a go place to go and they do take walk-ins but a lot of the s places in KEY WEST really only do appointments which is why I was very glad to come here. My first visit here and do plan to come back if I visit again. read more

I'm honestly not sure why anyone would go anywhere else. This nail salon is absolutely amazing the staff has exceptional customer service and they take good care of you. All of the male workers and all of the female workers treat you just the same they all do a great job the pedicures are amazing the manicures are fantastic and they even offer you wine if you're really nice to them read more

Key West Nail lounge - Full set (acrylic) - Nail Salons Near Me - Key West, Florida

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Great service and great work. Very relaxing deluxe pedicure with paraffin spa. Service with a smile.