I've been getting my nails done here (gel manicure) off and on for seven years. Full on now…read more fabulous everything. wonderful staff, my nails look stunning, so satisfied. the owners Nedra and Jim are on spot doing an excellent job of keeping everything on par. Keep up the amazing work. Highly recommend.

If I could give 20+ stars I would! This little spot has THE BEST people, the most wonderful spa…read morechairs and is SPARKLING CLEAN. They also sell LOCALLY made skin products and everyone is SO SO NICE! I live in downtown Dallas currently and came here to manage a move for a dear friend. My hands looked DISGUSTING and I was desperate. My friend found this gorgeous spot just a few blocks from my hotel. I will ABSOLUTELY come back on my next visit. THANK TOU! Please, support this local GEM!

I've had 2 or 3 full-service pedicures here, and they were wonderful. The staff is very…read moreprofessional, I got to use my (limited) Spanish skills, and the last woman who did my pedicure was a stunning brown-skinned goddess (Cuban, no English spoken) who was so attractive, I still remember her months later. Since I'm well overdue for a pedicure, I might just be there Friday October 17th. I REALLY hope that Cuban beauty still works there !!

The ladies were very nice but my biggest concern is CLEANLINESS! All of the tools looked like they…read morewere pulled out from before and they do not clean the pedicure tubs before each use(I saw someone use the same tub as soon as my mom got up to dry her toes). And no they do not use those little bag things either in the tubs. They are all on the phone throughout the whole time or talking with one another which is a little distracting. And they also overcharged me for my service. I wanted a regular simple mani and Pedi but without asking they did the more expensive one. When asked about it they said I had to ask for the express one. I'm from out of town so unfortunately I didn't know that and took a chance on them as the reviews were good. The job of the mani and Pedi were good except for my mom's mani it god smudged as soon as she left(they did not have it dry long enough). And again they were very nice ladies. I won't be back in town but just want to warn people about the concerns for cleanliness.

I went in to get dip nails, and it was already after six and I mentioned that I was in need of a…read morepedicure too. My nail tech, Linda, said she would stay past the closing time to assist me. I felt like she went above and beyond what was expected. It was nice because then I didn't have to come back another day. What's most important is that my nails look amazing!!!

If I could give 0 stars, I would. I've been here twice--once for my wedding and once for my baby…read moreshower--and both experiences were extremely disappointing. For my wedding, I asked for a subtle ombré French tip and showed reference photos. Instead, I received bright white tips with uneven thickness. Some nails had longer white tips than others, with harsh lines and little to no ombré. I decided to give them another chance for my baby shower and again showed multiple photos of a nude French. The first attempt resulted in solid white dip nails, and my natural nails were filed down excessively. When I pointed this out, they redid them, but had to add length to my nails, which I wanted to avoid, and the second set looked even worse. What was most concerning was that one nail was filed so thin it reached the skin and caused a burning sensation. Even after I expressed discomfort, the area continued to be filed. Despite all of this, I was still charged $115. Both visits felt rushed, and I did not feel that my requests were followed. Based on my experiences, I would not recommend this salon.

Came in as a walk in for a dip and design. Nikki was awesome. Thanks so much and appreciate you…read morebeing so accommodating while I "shape my own nails". Love em.

First time I went was great. Pedicure lasted a month but i went yesterday and the young girl…read morecracked my big toe nail while she was filing it. I watched her put glue on it to fix it so of course next day I have a huge chip in my toe nail. I didn't even have her cut them because they were still short now I just paid $55 plus tip for a busted nail. Plus she did not do a good job on my heels. looks like they weren't even done. Thanks won't be going back.

I had the best massage of my life from Ashley. She understood my needs and healed my back pain! Her…read morebed side manors and level of professionalism was unmatched. I will be back every 4 weeks on the dot. The salon was also decorated so beautiful for the holidays you can buy some wonderful products while you're there!

Stop your search! Kai & Co is hands down the best salon in Key West! And if you're looking for the…read moreperfect blonde, Erica is the girl. She is truly the queen of blonde, every time I leave her chair, my hair looks absolutely flawless. She listens, she cares, and she delivers beyond expectations every single time. Highly recommend! She's also funny!

Candice far exceeded any expectation I had. This was my first time at the salon and definitely…read morewon't be my last. Added bonus that she was incredibly friendly and made you feel at ease the entire time. I haven't gotten this many compliments on my hair in YEARS! Also worth noting- her prices are very reasonable. I got the same quality of service as I have at much more expensive salons. Very happy with my experience!

This is probably one of the worst hair salons I have ever been to…read more I went in there about six weeks ago for a retouch and eyebrow wax. Tina, the owner, did the services that I requested and it was the worst experience that i've ever had. I made my appointment weeks ahead of time and when I came into the\nSalon , she was with another customer already , and I had to wait. She rushed right through my services , doing a half ass job. All she wanted to do was get back to the other customer.Because the other customer was having hair extensions , hair color, cut and style. Which ended up being pretty pricey , I bet. For my retouch and half a** eyebrow wax , she charged me $180. She did not even want to blow dry my hair. Why she charges so much?I don't know because she's using the same products that I used to use in beauty school 15 years ago. She called me about three weeks ago after she read my review, crying. Crying about her business, how's she keeps losing stylists. It went on and on. She did offer me a free retouch and free eyebrow wax 3 weeks ago. I could not go at the time because I just had a total knee replacement and I told her I would get a hold of her when I was able to get around. I texted her today and she never replied. This is absolutely a horrible, horrible salon.And the owner is not a good person. I don't recommend it to anybody.

Do not go to Sarah Smith. She fucked up my hair . Simple highlights and cut she managed to screw…read moreup. She is better running her mouth gossiping with coworkers than doing hair! She is a nut job!

Unfortunately Jerry is completely unprofessional. One missed appointment by the hair stylist after…read moreanother. It is frustrating working with someone who doesn't care about his customers, he looks best to cancel at the last minute. I would recommend staying away from this shop, there are plenty of others in Key West who actually try hard.

The best in Key West! Amazing attention to detail, and super cozy salon. Always leaving my…read moreappointments super happy!