First day after a long rainy week, my husband drives his mode 3 to work. Hits a pot hole and blows in back left tire... I'm going the review the process of communication AND the actual towing desperately. The communication... my husband called the Tesla roadside assistance number at 7a on a Saturday to get it towed. They connected him with C&R towing and told him eta was 1.5 hours. 2 hours later, my husband called the towing company and they said the driver would be there in 10mins. Another 15mins passed and no one showed up. My husband called to cancel the tow since the driver hadn't arrived and informed them he would call back after we came home from the family event. * We had to be at an event at 10a and had allocated 3 hours for the whole towing to America's tire company for drop off. Nope, that plan was foiled. The morning communication and extreme delay was very inconvenient. 2 stars for this. I understand if there is an urgent pick up or traffic delay (we live in L.A.) but no communications on the delay and us having to call in frequently for check in was very annoying. Was the man on the phone nice? Yes, polite but the lack of communication on change of eta was not cool. After we returned from the event, we called to report we would be back in 30-40mins. The man on the phone said he can either get someone to go in 30mins or original 1.5 hour eta. This time the communication was way better, he called us right back to let us know it'd be the longer eta. No problem. The driver was on time and efficient. Great service. Gentle with loading the vehicle on the flat bed, got all the tires secured and off they went. Less than 30mins of time. 5 stars for the service man! I don't know what happened in the AM but it was a completely different situation than the afternoon. read more

C & R Towing - 1/19/20 - Towing Near Me - Los Angeles, California

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They did a great job, I called them.on Sunday and they picked up the phone rightaway and even though my towing wasn't urgent they were there within an hour with a flat bed, helped to navigate a parking lot with alot of parked cars and recover my car that was damaged. Overall can highly recommend. read more

Better than AAA. I'm a triple A member. I needed a tow and kept getting the runaround. Called C & R Towing. Arrived to my location within a half hour of my call. Awesome service. read more

i was parked at a train station this morning and c&r towing came to the rescue. Very professional and they came within the hr, called me and updated me on their location 5 mins prior arrival, i hope my car wont give me any trouble from now but if it does, i would def give them a call read more

I called to get a quote to get my car towed from my house in Eagle Rock to my auto repair shop in Alhambra (exactly 9.2 miles away) and they let me know that it would be $90. I'm sorry but that is way too overpriced. I have had a car towed (with a different company) from my home to my auto repair shop, last year sometime and I paid half that price. Too bad I can't remember the name of that tow company. VERY EXPENSIVE. DO NOT RECOMMEND!!! read more

This is a real Mickey Mouse tow company. Tesla sent them out to do a tire change. The guy couldn't remove the Lugnuts and told me they were stripped just so he can tow it rather than changing the tire. Total waste of time. I called a different tow company and had it towed to the tire shop where the guy immediately removed the Lugnuts with no problem. read more

These guys are legit!! Worked with Jose, they have 3 Jose's working there but I was working with the one that's been there the longest. Jose was very helpful and very responsive and took well care of my car putting it on the flat bed since it was really low. Highly recommended A+++ read more

C & R Towing - Towing Near Me - Los Angeles, California

$125 for literally a 5 minute towing destination, absolutely ridiculous. I live like 2 miles away from this towing place and they told me they were charging me this much because this was their hourly flat rate. read more

This company was sent by Tesla to tow my Model 3 and did a great job. Jose is experienced in working with Teslas and takes pride in his work. My car was located in a parking garage and two other tow companies sent by Geico came before and had no clue what to do. Jose came and was able to get the car out of the garage and onto the truck in record time. Thank you C&R! read more

I was involved in a traffic collision, and Tesla called C&R towing for me. Jose came to the rescue, and was so kind. He explained that my car had been put in safe mode when I started to freak out about why it was turned off. He was patient while I emptied my car out, and he even made sure my car would not get damaged when he put it on the flatbed. The officer that arrived at my accident was impressed that a tow company would put the wheels on sliders to make sure the car didn't get damaged. Jose was really kind on the phone and always made sure to answer my calls. My assistant went to pick up the rest of my stuff, and Jose called me to make sure I was okay with someone else having access to me car. It was really cool of him. read more

I called 5 places including recommendations from my insurance and none of them could top the customer service, timeliness and price. I hope i never need another tow but if I do i know who i'll roll with. Plus marks for maintaining GPS tracking and internal surveys are a good sign. read more

My car broke down on the 101 freeway at 6:00AM and they sent Jose out to me within 15 minutes. I've never had to have my car towed before, and these guys set the bar incredibly high for my first experience. Pricing was extremely cheap for what I was expecting it to be and Jose got me home to Tustin in record timing. Definitely call these guys if you need a tow. read more

C & R Towing - C&R saving my life - Towing Near Me - Los Angeles, California

We were in a jam when our tire got slashed at 10pm at night on a Saturday! We called them the next morning (even though they're 24/7) and they came in 30 minutes and put our spare on our car, for a very reasonable price, saving us over a hundred dollars! The gentleman that assisted us was courteous, friendly, and professional. I can't recommend this place enough!!! read more

Very happy with the service. The gentlemen that helped us tow our car was very courteous and knowledgeable. Overall very satisfied with the experience read more

Great towing service. My boyfriends car was in need of a tow and they even recommended a great mechanic around the neighborhood. Very friendly people. Gilbert and Jose helped me out. Family oroented business which means they make sure the customer is happy and in good hands! Definitely recommend them for all your towing needs! Thanks guys!! read more

Car broke down in downtown L.A, found them on a tow truck site and they sent someone in 15 mins to save the day. Price was fair and reasonable, service was good and professional. Driver was respectful and chill. I'm not sure who the other reviewer is talking about, but the guy we had was really nice and directed traffic around the tow truck when our car was being put back into our drive way for us. It was my first tow truck experience and I would call them again if I ever needed help in L.A. read more

My car would not start today and I needed to have it towed to my mechanic for what I suspected was a starter that had died. Called C&R and he had a guy out to me in 20 minutes. Before towing, I asked him if we could just check to see if it was the battery - no problem! He hooked up jumper cables and we were able to start the car right up saving me a whole bunch of money in towing plus his time towing me to the mechanic. He was so very helpful and so quick to respond. Really made what otherwise could gave been a really sucky day into very much a "Yay!" kinda day. read more

Got a flat tire on the 60 in East LA so I called my insurance and sent C&R towing and got to my location within 20 minutes! Fast and friendly service, definitely recommending them to anyone. read more

I placed a call for service from this towing service for a my 80 year old uncle who was stranded and lost. I spoke with Jose who was a complete professional. I relayed the general area where my uncle was lost in Boyle heights. Within minutes he had dispatches a driver to help look for my uncle. What was most incredible was that within 10mins I received a call telling me that they had located my uncle and were rendering aid with his stranded car. I assumed our conversations were over, but my phone rang again about 30mins later. It was Jose again telling me that they had delivered my uncle and his car, safe and sound to his residence. I was floored at the great service and level of customer service we received from this towing company who I had never called before. To Jose and to the driver who found my Uncle(I'm sorry I don't know your name) Thank you for a the great job!!!!!!!!!!!!! Total Professionals!!!!!!! I highly recommend anyone needing a Towing service call Jose and his great people at C&R Towing. Jerry (Rosemead, Ca) read more

Wow i was exited for today's service , i was in a dangerous spot where my hood just happen to fly off shattering my windshield, but carlos was quick to the rescue ! Ty Carlos! Will definitely save your # and keep it in favorites , next time lunch is on me ! read more

I had a problem on the 5 frwy my hood flew open and shattered my windshield, the car is drivable but not a safe thing to do. I called and the person on the phone was nice and concern for my safety, he estimated a hour wait due to traffic at that time but the driver got there faster then the estimated time. They were very nice and polite and I would use them again I actually saved the number in my phone. Thank you so much. read more

If you dont mind your vehicle being damaged then these idiots are perfect. Saw Two of these morons driving flatbeds pull under the path of a turning tanker truck on sepulveda & 710 fwy exit on 1/14/16 at 8am. Nearly caused a huge wreck with a gasoline tanker. You have to be pretty stupid to do this. I even saw the big dopey driver of c&r tow truck laughing at his own utter stupidity. I hope this company is paid up on their insurance if they are going to hire people this dumb to drive their tow trucks. read more

Good pricing. Came prompt. Nice guy and nice service. He was able to talk to my car dealer to negotiate a favorable deal for me.