The veterinarian dr Peggy hauck said my dog won't last a night. I took my dog to redbank in Hillsborough and my dog is alive and well. And they charged me $825 for blood work and IV fluids just one bag. Won't come back to this horrible place. My dog would be dead by now with that vet. They also have a front desk reception here that's rude and ask for the payment right away. A girl with brunette hair. Never going back here. read more

I took my dog to the emergency vet to get help for my poor little girl, and the entire experience was heartbreaking. First of all, they wouldn't even let me go in with her -- which was horrifying. My little girl has been by my side for 14 years; she's never been without me. To imagine her scared, not feeling well, and taken away from me like that just broke my heart. After giving her the medication she needed, they sat us down and presented an outrageous estimate -- over $10,000 just to keep her alive. Before we even went, I had spoken with my regular vet. He told me exactly what to ask for and what my dog needed. He also specifically advised me never to leave any of my dogs overnight at a hospital unless it was absolutely crucial. I trusted his judgment -- and I knew in my heart my girl would be okay with the right care. But the emergency clinic tried to guilt and scare us, saying that if we didn't leave her there, she would die. Shame on them. It's devastating to see what so many of these vet hospitals are becoming -- businesses more focused on money than compassion. They take advantage of pet owners when we're at our most vulnerable, knowing how deeply we love our animals, and then pressure us into debt with fear tactics. It's disgusting and heartbreaking to see. Our pets deserve genuine care -- not manipulation. And pet owners deserve honesty and compassion, not financial exploitation in our moments of panic and pain. read more

We have had great experiences with Animerge! The vets are thorough and accessible. We've taken wildlife to them as well. Our cat had a horrible inner ear infection. They were thorough and didn't charge much more than our regular vet. Animerge has ultrasounds, x-rays, and labs. They are great at recommending care beyond what they can do. A vet dermatologist was recommended for our cat's inner ear infection. I had no idea a dermatologist would even handle something like that. They are open 24 hours so if you're worried about your pet, someone will call you back no matter the time. read more

it's very difficult dealing with your pet's health. These professionals absolutely make it easier even in the tough times. I would highly recommend this establishment to anyone who's caring for their pet that they love. read more

My puppy and I had a wonderful experience at AnimERge! They gave myself and my pup great care. All of the staff members were very attentive, kind, warm, and reassuring. read more

terrible place! do not go here for anything if you value the life of your furbaby. no compassion, sympathy, or respect. they would prefer to put down your animal than give you an actual solution. the reception staff was very pleasant, but the clinical staff couldn't be more clueless as to what is going on. there is very poor communication within this entire hospital & all they can say is "i'm sorry" - this does not mean anything especially after coming on to yelp seeing the previous reviews. nothing has changed and i do not see an intent to better the practice for the patients or their owners. please do yourself a favor and avoid going to this place if you value the lives of your furbabies. read more

The front desk people were friendly and compassionate. That ended once my cat was brought in the back. After 2 hours of waiting I was told my Kitty probably had cancer. They wanted her to stay overnight so that an ultrasound could be performed in the morning and I vehemently declined. For $1400 you would think there would be a tech on site to do an ultrasound. My cat does NOT have cancer and my family was traumatized over nothing. The vet that did the evaluation seemed nervous and unsure of herself. If you are sending a newbie vet to speak to clients then perhaps there should be some supervision. The staff displayed little compassion or empathy and was interested in keeping my pet overnight to rack up more charges. $1400 and a wrong diagnosis. Wow. read more

I had to take my sweet kitty, Rosie, to Animerge for an emergency visit last month. It turned out that my girl had a blood clot and there was nothing we could do. I can't say enough good things about the staff at Animerge. Everyone was so kind and compassionate. Dr Guzman was very empathetic and took time to explain everything to me. Thank you to everyone for being so nice to me during this very difficult time. read more

AnimERge - RIP my sweet Rosie - Emergency Pet Hospital Near Me - Raritan, New Jersey

My dog Stitch needed to wait six weeks for an appointment to evaluate his serious allergic skin reaction. Animerge required a prepayment of $300 which I was not able to pay due to a broken link on the website. I reached out to pay by phone and was told my appointment was cancelled. Nobody ever called or emailed me to discuss! I was told a manager/supervisor was not available and I would need to wait another six weeks to reschedule. I find this highly unprofessional and inhumane. I would never treat my patients in this manner. Dr. Ursomanno read more

Very attentive and kind to my pet. I felt she was in safe capable hands. The doctors and techs are dedicated and caring to pets, I would definitely recommend read more

Disclaimer, I did not actually take my cat here. BUT I did have a full 15-minute conversation over the phone with someone super helpful with answering questions and giving advice. My cat had (what I think is) an abscess that ruptured with bloody pus, and we talked through every little detail, and she gave specifics next steps and possible options for me and my pet. She also recommended what to look out for and even provided suggestions for other local ER locations should his condition worsen. I was just amazed that this place genuinely did out my pet first, without pressuring me for potential business. Thank you! read more

Very disappointed with the team at Animerge. Took about a half hour to get checked in as front desk was on the phone. Once finally in the exam room (another half hour - note no one else is in the office), they immediately wanted to sedate my pup for their safety. Unfortunately he's a reactive dog but once you kneel in front of him and attempt to console him, he's the sweetest thing. No attempt was made. They took him back to the employees only area for another hour. A lot of discussion that I could overhear - what's for lunch, giggles, not much was said about my dog...they came back, said no broken bones were had. I was told he had some pain medications and some sedation. They were to prescribe me carprofen, which Hudson had a very bad reaction to prior to the point he had florid GI bleeding and had to be taken to the emergency room last. I told them I didn't want it, and we settled on a gi protectant and maybe attempt a half dose carprofen. I was discharged an hour later as they were doing paperwork for this lengthy hour. Still no other patients being seen at this time. They also forgot the gi protectant and carprofen. Wish they had asked me about his allergies or adverse reactions prior. Today my pup is not feeling well as he's had gi bleeding all this morning. No gi protectant given per notes and charges. Nothing, absolutely nothing like the kindness of other veterinary clinics, like bond vet or veterinary emergency group. This was read more

I had a terrible experience from the start, and didn't even make it to the office for the appointment. What Vet demands a 275 dollar pre payment to hold an appointment. Making us wait several weeks. I don't understand that. If they are boasting about opening a new office in Doylestown PA, do you think they would have extra recourses that could get someone in earlier? If you don't prepay the threaten to cancel your appointment. So I canceled mine and moved on. All the while with their ARROGANCE & mess, the only one that suffers is your pet. read more

Horrible. All they want is $$$ They'll say your pet should stay overnight, charge crazy prices for things you do not need. Took pet to them. Wanted to charge over 2k. Left and got second opinion. Other vet said they get this all the time from people that r gone there first. DO NOT GO. read more

My dog had an allergic reaction to a vaccine given at her regular vet's office. Since her vet isn't open 24 hours, I called Animerge in the middle of the night to see if they could help. Everything was fantastic from the drop off, to the short wait, to the conversation with the vet who explained everything she could do for my dog. My dog was given meds to stop the reaction, was monitored for 15 minutes and I was given detailed instructions on how to care for her when I brought her home. I am thankful to the staff for helping me to get my pup healthy again. read more

If you need to see a vetinarian and it's after hours and an Emergency then Animerge in Raritan on 202/206 south is the place to go. You will pay more then an average vet visit around $175 to have your pet seen. They are open 24 hours a day and you don't need an appointment. You just show up and get buzzed in. If by chance it's 2am in the morning like when I needed to go, and you get there and you try to get buzzed in and no one answers just call them on their phone and let them know you're at their door. Sometimes they don't hear the buzzer which will let you in. They tend to be in the back helping other animals. There is a large parking lot in the back where the entrance is. Animerge is a full Emergency Animal Hospital for cats and dogs. My 16 yr old black Pomeranian Max was having seizures on and off since Christmas morning. My regular vet was closed and I was advised if my dog had another two more seizures within three hours apart I would need to go to Animerge. Sadly,he did have two more seizures, and the meds weren't working. His last one was over five minutes. The staff at Animerge was extremely caring and compassionate. Everything going on with my Max was carefully, and gingerly explained to me. I never felt rushed or pressured into making a decision. The Vetinarian on call was Dr Selena Davis, she was very kind and compassionate. The two techs working with her were also wonderful. I was given several options and unfortunately, I had to make some very tough choices for my beautiful dog. They all consoled me.( My daughter and I were a total mess.) I was brought into a room, and given time with my Max. They wrapped him in a very soft fleece blanket, The one I brought with me he soiled. My Max did come out of his seizure but I was told he would not have any quality of life, and the seizures would probably get worse. Again, sadly my Max went to doggie heaven. Dr Davis allowed me to stay with my dog throughout the entire procedure, my Max went peacefully. I was given a couple of sets of paw prints, until the ones I ordered arrived along with some of his hair clippings for remembrance. I did have to decide on what course of action I wanted for my dog. Again,I was given several options. This was my second time at Animerge in four years. I also had to put down my female Pomeranian Lola. I was surprised to receive a beautiful card in the mail yesterday with a note saying how sorry they were for my loss. I truly felt the staff working here are total animal lovers. Both of my experiences here have been nothing but very positive. I have read some other reviews that said otherwise, but I can only say really good things about Animerge. read more

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Very long wait, would be bad if it were truly an emergency 3hr wait, Dr. Freeman is great! Kind and compassionate, hope you have a shorter wait time and Dr. Freeman sees your beloved pet. Dr. Freeman did some courtesy IV and nail trim at zero dollars, even with wait have to give 5 stars read more

AnimERge - Emergency Pet Hospital Near Me - Raritan, New Jersey

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I get it. It's the Era of covid. So no humans allowed inside. Beyond that, covid makes a handy excuse to book way more patients than you can possibly see - ostensibly without the other patients knowing. (All covid restrictions are currently lifted) Full parking lot means too many people waiting. My dog came in for a routine dermatology appointment that I was able to squeeze into the middle of my work day. 90 minutes. That's how long I've been freakin sitting here. This is crazy. Y'all need to stop over booking. I'll need to find another dermatologist because this is unacceptable. read more

Not professional at all and wait time is very long for any kind of injury! Not going there is how I would improve

I am so grateful to Drs.Guy and Guzman and the entire staff of Animerge. My cat was having trouble urinating, so I brought him in. Dr.Guy tried the least invasive and most economical approach first. When that didn't help, he was admitted that same night, and Dr.Guy stayed late to operate on him herself. She clearly goes above and beyond for her adorable patients. Throughout the experience, she was caring and attentive to my economic needs and descriptions of his symptoms. The next day Dr.Guzman was very thorough in following up with me and explaining how he was doing - this was his first time ever away from home. All the staff I communicated with attended to my concerns, reassuring me all the way. We came in the night after he was discharged (and the night after also) to check him for additional symptoms. This was done quickly and efficiently. Although this is a difficult situation, I feel confident and at ease dealing with the staff of Medemerge. They are always available for any of my concerns. read more

We had an emergency visit to Animerge with our cat Roxy this week. She had been coping with an illness for a while but suddenly took a turn for the worse. While we knew what we likely had to do, Dr. Reckelhoff took the time to assess Roxy's condition, explain to us the situation and help us make the right decision for Roxy. Dr. Reckelhoff's "bedside manner" was exceptionally sensitive and caring. I would definitely recommend her as having that rare combination of skill, knowledge and compassion that all doctors should possess. read more

This review is for Dr Freeman as a traveling vet, not with Animerge. We took our beloved cat Chloe in for her yearly well checkup exam and haircut. The next thing we know we're getting a call that she's dead. In trying to understand what went wrong, there are so many instances of negligence and decisions that don't make sense. We brought in a healthy, happy, 8-year young cat, for a HAIR CUT and she winds up dead. This was classified as a surgery, and Andrea was the traveling surgeon performing on Chloe. In meeting with the vet who owned the practice, she was noticeably shaken herself and confirmed that there were many things that were strange about Chloe's circumstances, and she didn't know how so many things had gone wrong. There were missed steps, cut corners, misinformation, information withheld. When the owner tried to explain what happened, she said that Chloe went into cardiac arrest during her haircut after being administered 2 shots of the sedative Alfaxan. She said halfway into her haircut she was flipped over and then her heart stopped beating. Then she tried to tell us about mucus coming out of a tube they tried to use to resuscitate her and claimed maybe she had pneumonia. None of this was making sense, because Chloe was perfectly happy and healthy at home. Eating, drinking, using the bathroom normally. No sneezing, coughing, wheezing, nothing. Then the truth came out that Chloe had NOT received any kind of exam prior to being administered the drugs and beginning the haircut. Her current state and health was not evaluated because the staff claimed she was too difficult to examine while awake. So they went ahead and administered drugs DIFFERENT from what Chloe has normally been given during this procedure, which she has received 2 times in the past and done fine on. Dr Freeman claimed that the drugs Chloe was given were less risky than the previous drugs she had been given, and that's why the decision was made to switch. But without examining her they have no way of knowing if there was something going on with Chloe that made it a risk to give her these drugs. Dr. Freeman was also not available to speak to in person once we arrived at the office. So we had to ask multiple times for the owner to get Dr. Freeman on speakerphone, which she finally did. It was only after we questioned Dr. Freeman for several minutes that she explained that she gave Chloe way more drugs than the owner had previously stated. They are clearly not communicating with each other. Dr. Freeman said she gave her aflaxan 3 separate times. There is also an additional drug listed, buprenex, that dr freeman did not advise of when we were speaking with her. Then dr. freeman said she also gave her gas. She said Chloe was stressed out and growling and upset the entire time, but she continued to persist and give her more drugs. WHY would you not stop and just take a step back and call the owner and say you are unable to deal with the pet? We never gave any permission to administer anesthesia. I am also horrified that my cat was given ANYTHING without being examined first. Not only that, both the owner and dr freeman admitted that Chloe was NOT HOOKED UP TO ANY IV OR ANY HEART RATE MONITOR DURING ANY OF THIS. Her vitals were not being checked or monitored, her well-being was completely disregarded. Dr freeman said that it was too difficult to get her hooked up to anything while she was not sedated. This goes against every proper procedure for sedating cats or putting them under anesthesia. She also said that they had a towel over chloe's head and face and had her biting a towel. This cat was under SO MUCH DISTRESS but they continued to take actions to make her even more upset. This was a horrific judgement call. This was a voluntary procedure and I would NEVER EVER want it done with my cat under this much stress. None of this was ever communicated to us. Dr. Freeman admitted she was rushing and just trying to get Chloe's procedure over with. She said VERBATIM to the tech, "lets just start cutting to get this over with" immediately upon giving gas without having any indication of vitals. In her report Dr Freeman states that her "heartrate was good and she was breathing" but she admitted to me that she was not hooked up to any monitoring and there was no way for sure to know what her heartrate was. Then the vet tech noticed Chloe had urinated and she wasn't breathing. Her heart had stopped and she was dead. FOR A HAIRCUT. How at any point did NO ONE in the room stop and consider what they were doing????? This was not a surgery or a life or death situation. Dr Freeman and her careless decisions killed my cat. Our family has been destroyed over this. Dr. freeman did not even contact my family herself. She was also audibly annoyed when asked to recount the events that transpired a second time, with heavy sighing and annoyance in her voice. read more

Although I have to let my beloved cat be put to sleep just yesterday afternoon. The staff had been great. They were very in touch with your raw emotions, they gave me a quiet/alone time with my baby. She died in my arms. Not in the arms of strangers. That was the hardest part- letting go! Fiona nursed and accompanied me like a shadow when I was sick with COVID April of 2020. When I coughed, she runs to me and looks me in the eye and purrs. Like saying, I'm here for you. I will never have anyone like her. I'm not even gonna look. It's too hard to lose a family member. A four legged family member. When I am late from work, she stays by the window looking out for my car then runs to the door to meet me -First. I have 2 other cats, when I a sneeze, they hide-lol. The only thing I would recommend is that while the paperwork is long and drawn out, they could just have allowed the parent/owner to be able to spend "that waiting time between signatures" with their love one who will soon be gone from their lives. Yes, they are Expensive. Other than that, the staff were all wonderful, Ryan (in person), Dr. McNeil(phone), young lady that brought the papers back & forth), the young Asian lady that brought Fiona swaddled in a blanket outside to my car for some alone time and Dr. Lee who administered the drugs and was very respectful. Thank you! read more

AnimERge - My Shadow-Fiona. Gone but will never be forgotten - Emergency Pet Hospital Near Me - Raritan, New Jersey

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Stay Away From this place unless you must absolutely have to. See Kurt B's review, nothing from my experience goes against his. I had brought my cat there in the middle of the night because she had not been going to the bathroom (#2), was meowing in pain, there was blood in the urine, etc. I had intended to take her to the Vet first thing in the morning but since she seemed to be in pain and she's also an elderly cat (I had also went on askavet and they said I should go immediately to the emergency vet) so away I went. There are not many choices at 3 in the morning so i wound up at Animerge. I'll make this briefer, I had to call back for test results today and they were like the results were negative go to another vet or come back here (there is not a snowballs chance in hell that will happen). Oh, yeah this great service cost me almost a thousand dollars. What a disgrace! Go here at your own peril. read more

I have been to Animerge multiple times and am always very pleased with staff and service. I highly recommend this hospital if you are in need of immediate care. Took both my golden retrievers on multiple occasions and they were well taken care of. Response has been quick and in one case life saving. Thank you Animerge for the wonderful care Barb J Basking Ridge read more

My cat is 12 now and for most of his life he has been cared for by my local vet. However, her office has limits in terms of the kind of care she can provide so she referred me to Animerge when he had growths in his ear that were getting infected repeatedly. Now, the thing you need to understand is my cat is one adorable pile of mush - at home. As soon as you take him to a vet he becomes a furball of terror. The folks at Animerge were total pros in dealing with him. They have the ability to knock a pet out with gas so they can properly examine him and do what they have to do. Under an hour later the animal is back in the land of consciousness. This was huge as normally my vet would have to inject him with something that would knock him out for half a day. First I consulted Dr. Glasser when we thought that chemo treatment may have been needed. His initial consult with me was fantastic. He took time to explain every single aspect of the care, the X-rays and what he felt was best: which was not to perform chemo but rather have Dr. Collins examine him and possibly perform surgery. He was very patient in discussing quality of life for an animal versus quantity of life. Ultimately Dr. Collins did recommend surgery on his ear. They had to remove the entire ear canal due to the way the growths were coming out, but they managed to seal the wound area up and while my cat no longer has hearing there, he also doesn't have an infected ear constantly either. I was asked to bring him back for a follow up and I was given very clear instructions on how to care for him post-surgery. From beginning to end my experiences at Animerge were extremely positive and I would have no issue bringing my cat back for treatment in the future. read more

I always assumed that animal emergency places were overpriced and understaffed, but that could not be more wrong about this place. They were so compassionate and accommodating to both myself and my little Cindy Lou who had lived a very happy and loved 17 years, but was now suffering and couldn't hold on any longer. Other at home euthanasia places wouldn't return my calls or the one that did wanted over $800 for the service. Animerge charged me $110 and they were available 24/7 so I could decide the right time. I'd pay anything for my baby's health and comfort, but it's the principle of taking advantage of people in crisis. I'm truly grateful that I went with Animerge, and thank you to the amazing staff read more

Let's face it. Visiting an Animal Hospital is not high on anyone's list of things to do. But the folks at Animerge make the process very easy. Great competent caring Vets and for the most part, nice/helpful staff behind the front desk. We recently utilized the surgical services of Dr. Collins. We and most importantly, our cat, are extremely satisfied. I'm not a big fan of offering incentives for good reviews. Animerge offers a gift card for good Yelp reviews. Keep it. Just take care of us by rendering excellent care to our animals when they need it. That's all that is required. Our cat thanks you very much. read more

Sunday evening, you're starting to think about the coming week of work, and then you notice that your male cat is walking slow and careful and avoids the dog, his best friend in the house. We suspected a urinary tract blockage and called Animerge. They got us on the phone with a vet tech asap and had him down there within the hour. Everyone was welcoming, reassuring, and attentive to him. We had a follow up call from the attending vet later that night to let us know that a catheter had been put in and he was comfortable and sleeping. They kept him for 3 days to be sure he was OK and sent him home with a package of supplies and instructions. If you have an emergency with your pet on a Sunday night - or any time at all - I highly recommend Animerge. The staff are wonderful and your pet will get the care they need. read more

Dr Spiegel was absolutely amazing! my dog has had skin issues/allergies since we got her and every vet we went to wouldn't give us any answers , Dr Spiegel listened to all of my concerns and addressed everything. we got meds for my dog and after the first dose she is already scratching less! read more

I can't say enough about this place, and the caring and supportive doctors and staff that work here. My cat Lily started gasping for air, and crying this morning, and I had no idea what to do. I took a video and sent it to my friend, Jessica Sanchez, and she told me to bring my cat in, ASAP! She informed everyone there for me that we were coming in. Dr. Bazewicz was kind, and very informative, and helped us come to the decision to put our girl down. She only had more suffering ahead, meds might or might not have helped, and may have caused other issues, and she may have lasted another six months, maybe. I highly recommend this animal ER. Caring, compassionate, informative. Thank you for caring for our sweet girl Lily. Sincerely, Deanna Hepburn read more

The vet Freeman is very kind. The office staff was cruel and unkind. All they wanted was our money and wouldn't let us see our dog till we paid. They kept telling this through the glass even though the vet said come in. When I shared that this was insensitive the office manager came out and was extremely rude!!!! read more

Layla celebrated her 15th Birthday yesterday! If it were not for the Grace of God through Dr Barbara Guy and her entire team of Veterinarians (Gruber, Guzman, Lee, Hauck) and Vet Tech Staff - she would not be here today (still celebrating!) I have been going to Animerge for over 14 years with various dogs (personal and rescue) and I continue to be impressed. Thanks for saving Layla's Life ! read more

AnimERge - Happy 15tyh Birthday Layla! - Emergency Pet Hospital Near Me - Raritan, New Jersey

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Our little girl ginger a shitzu 11 years in age have been plague with illnesses for the last two years . My wife noticed that ginger was bleeding from her rear end . She took her to animerge since we were in the process of leaving our horrible vet in warren animal clinic . That's a whole another story . Wife arrived was great by the staff which was excellent in paying attention to our needs . They point out a rough estimate for our dog 600 dollars that was ok . Ginger was taken care of by dr Lee which explained what was going on with ginger , she took her time and answer all our questions and concerns about ginger . She performed an procedure on our dogs anal glands and was successful . About three hours later we were on our way home . Ginger has bounce back very quickly. The bill was under 300 dollars with a coupon they offer online . Yes a 35 dollar coupon !!! The staff was excellent and offered my three year daughter a snack . Ginger is doing much better thanks to dr lee . For the people that had bad experiences in this animal hospital, iam sure feel bad for them people like my wife do get emotional over our animals, they are our kids . But I had a horrible experience at red bank animal hospital too , which I had done a previous review . Just say this people in this hospital were on point on this night and all work out ! read more

AnimERge - Emergency Pet Hospital Near Me - Raritan, New Jersey

Update: The veterinarian working that evening TOTALLY misdiagnosed the issue. I can almost accept that a misdiagnosis can occur but the woman refused to believe my daughter and I. Luckily we had a previously scheduled appointment with our regular vet, the issue was correctly dealt with, and our pet is on the mend. I have now dropped this place from 2 stars to 1 star. read more

Some people come into your life exactly when you need them and for us that was Dr. Guy. I brought our beloved 13 year old dog to Animerge for the first time in an emergency and in the end he had to be put to sleep. Dr. Guy was thorough, compassionate, and professional and made me feel as at peace as I could be with such a difficult decision. The staff that helped us on that day were also incredibly understanding and warm. I could not have had a better experience at such a sad and difficult time. Thank you. read more

Really nice place considering the circumstances. Had an emergency with my buddy. Staff was careful an caring. Had to leave my buddy overnight but they made feel comfortable enough to leave. They even went far enough to say if I want to call an check I can. Of course I didn't do it. read more

Friendly and helpful staff kept some pet owners calm during what can be a stressful and scary time for them and their pet. Very clean facility which it always good. Open 24/7 thankfully especially in a pet emergency. Just be aware when you arrive the entrance is somewhat hidden from the road and can come up quickly and you can miss it. If they had a bigger sign maybe you wouldn't miss the entrance. read more

I rarely leave a review but my husband and I just had the worst experience at this vet. I also want to point out that curbside at a vet hospital is a horrible idea. So impersonal and is basically a way of saying we don't want to deal with you. Not to mention I am pregnant and was waiting in my car for two hours crying and they wouldn't even let me in to use the bathroom. Just wrong. Anyway- our 10 week old puppy had a bad reaction to something and was extremely extremely urgently sick. She was limp throwing up dizzy and we were beyond terrified. As soon as arrived there was no urgency at all they too their time to come get her from our car!? Then after they kept calling us to ask questions which made us even more nervous because again so impersonal and made everything hard to gage. Then after a ton of time of no reassurance of her getting better they tell us our dog is acting unusual and we need to take her to a neurologist because she has head trauma. This made us panic more and when we asked if she was okay they said they are trying to "stabilize her". This put us into full panic mode as this is extremely poor choice of words!! Stabilize as in trying to keep her alive? At this point I'm hysterically crying thinking stabilize means she's very very close to death- I call again they tell me the same answer and the phone clicks. The whole thing was so crazy looking back. When they finally brought her out she seemed way better. The next ER we went to in Red Bank was SOO much better, we actually got to bring our dog inside and see the place and use the restroom! They told us she was fine and did not need a neurologist and gave us actual information and a diagnosis and a plan. The poor communication at this animerge made us think our dog was DYING! I will never be coming back to this place. read more

This should be zero stars. I called AnimERge about 7:00 AM on Sunday morning and they took my information and said I could come there. I got there to an empty parking lot, called, and was transferred to technician who did an intake and then said they're at capacity and can't take my dog! read more