I used Ankmar a while back at the recommendation of a friend after a spring broke on my garage door. This was a non-urgent visit and the guy came out during working hours a day or so later. I had received multiple quotes for the spring replacement by the time they came and they were all in the $500-700 range as these were larger custom springs. The guy from Ankmar that came verbally quoted me a little more than 700. I went with this company as it came highly recommended. Two days later when someone came to install, a family member was home for the installation and the bill somehow jumped to $1200+ for the 2 springs and 45 minutes of labor. The family member signed the bill as we just assumed the price would be as quoted. I tried calling Ankmar on multiple occasions as well as sending emails and using their customer service website to contest this price and there is no response. Whenever I had called, they say a manager will get back to me but it never happens. $500 is a huge amount for me to lose and I never would have used this company if I was aware of this price. It is also so far above their competitors' pricing. Even if I was in the wrong in this case, they never had the courtesy to get back to me in any form which I find unprofessional and frankly, suspect of their business practices. I regret using this company and would not recommend to anyone! read more

We were having an issue with our Genie garage door opener and another company had come, spent 5 minutes, told us the unit needed to be replaced and that it would be $500. I called Ankmar and they waived their initial service visit fee b/c I have a broken foot and broken wrist right now and couldn't do the troubleshooting with Genie over the phone. They set up an appt for the very next morning, and Pete M called approximately 20 minutes before he arrived to let me know he was on his way. There was a package on my front step and Pete offered to take it in for me, and then did. Then I shared with him what had been happening with the garage door. He told me that he had read the notes on all of his calls prior to leaving that morning, that he thought he knew what the problem was and that he had brought the part with him. He did a complete diagnostic and sure enough, he was right. Not only did he fix the garage door opener in about 15 minutes, he also fixed the LOUD noise it had been making! Very nice, very professional young man. And great service. And they saved us $350! I would definitely recommend Ankmar to all my friends and family. In a world in which very poor service seems to be the norm now, it is SO refreshing to be provided excellent, timely and very professional service. read more

6/14/19 - Sam S., Residential Service Technician, along with Larry and Skylar get a standing ovation for their responsiveness, problem solving and the quick work to replace our 2car garage door springs and install a new outside garage door pad. Ankmar is the only garage door company we have used to service our garage doors since 2002 when the house was built. We asked the Ankmar tech, Skylar, on Thursday when he arrived if there was a better spring option than the standard springs that were installed. After some collaboration with his office, we were given a couple of options, along with pricing. The option we chose required a follow-up visit the next day to install different size springs. Sam S. and Larry at Ankmar did a great job meeting our time constraint and had the job done quickly and thoroughly. Each visit, the Ankmar tech called to let us know he was on the way and about how long it would take before arrival -- this was much appreciated. Also a shout out to Marine, in the Ankmar office, she was very helpful, asked if the cars were in the garage (yes) and was able to get a tech out the same day. Recommend Ankmar for emergency services as well as yearly garage door tune-ups. Thank you Sam, Larry, Skylar and Marine. read more

Exemplary service!!!! I completed a survey that was not flattering. I thought that was the end of the situation, however I received a call from Sharon M., a manager at Ankmar. Sharon listen, and immediately took action to ameliorate the concern. Every action that Sharon indicated that she would take, occurred as she said, and in an expedited manner. The technician that she dispatched, Peter M, was an outstanding resource. Peter was competent, engaging, and patient. Peter took the time to understand our requirements, and competently educated us to ensure that our expectations were met/exceeded. I will definitely request Peter handle all of our future installation requirements. It is not easy to meet my expectations, I am an executive in the service industry, so I totally understand the requirements for excelling in delivering quality support. Peter blew me away, by far the best service experience in years, and it was done naturally, which was the most impressive. This morning when I left for the office, I was pleasantly surprised by the updated technology with sensors lighting the way, and smart devices tracking and securing my home. Chaz R. read more

AVOID THESE GUYS A couple of weeks ago when I needed my garage door opener inspected I decided to give Ankmar a call. I was away, so my wife was there. Long story short they installed the new opener (After telling my wife that the old one was in program mode-30 minutes of work), and took all of my old equipment that still worked (motor, remote keyless pad, etc). When I called to get everything back Craig (The Manager) informed me that they "trashed" everything. He would not apply a credit of any amount for trashing my old equipment. Now I'm finding that based on local pricing for the same job and equipment, I was overcharged by $100-150. DIY would have saved me $270. Honestly, if Craig had even applied a $50-75 credit to my account, I would have called it a push. Find another company or buy the equipment yourself and DIY or hire a handyman for $75 to install it. read more

From the moment I placed my call to the moment my service tech left I had a great customer service experience. When I made my call I was in the middle of trying to get my car out manually which was incredibly difficult but my customer service rep was very helpful and let me know my springs in my garage were definitely broken if I couldn't manually open it. When I set up my appointment my tech guy let me know he would be late ahead of time and although it was an inconvenience, he was very apologetic and offered to reschedule. When the tech showed up the next day my toddler was being impossible but he definitely let me know her tantrums didn't bother him as he had grandchildren and it put me at ease to relate to my tech and not be an awkward visit. Long story short, my garage is fixed and I know I can count on ANKMAR! #firsttimeuser #definetlyaffordable #dontregretcalling read more

Ankmar Garage Door Services has been a blessing many times to me for over twenty years! They first serviced my last home garage door and then moved over to my new home with me that I've lived in for 17 years. They are always on time or call to let me know if they will be early or a little late. They get right to the problem and are amiable doing what ever it is that needs to be done. This past year I purchased a beautiful new garage door. And, it is absolutely beautiful! The two technicians installing it were fantastic to watch as they both new their job so well it was like watching a ballroom dance couple. They hardly needed to converse with one another, had tools ready for each other, right there for the other person and the end results...did I mention I have an absolutely beautiful garage door! Thank you Ankmar and your service technicians! read more

Castle Rock, Colorado garage door spring broke Sunday night. So I called Ankmar as the number on the sticker on the garage opener (after googling them and others of course) called Sunday night after normal hours but calling service person could not give quote and I did not feel any emergency. So I called early Monday morning 8:08 am and got a quote matching expected costs for swapping out single spring for single MDF door 8x7. they said someone could to come out same day between 10 am-12 noon. Tech called me at 12:13 pm that he was en-route and would be there in 20 minutes and he was. Clint came and swapped out spring and I paid the exact same as the quote. Clint was friendly and professional. no games, just a quick job. would definitely use them again if the other door's spring breaks and I would recommend them to others. read more

These guys are great!! My wife and I had our garage door spring break just two days before a trip to Europe, so I was a bit skeptical for the service timeline when I had to make this call. The dispatcher was very friendly and professional and they were able to send a service tech over the same day!! They gave me a quote over the phone and that was that was what we paid. Marvin, the tech was great too!! He called 15 minutes before the service window just like they said he would and was also extremely friendly and professional. He made short work of the repair and got us back on track, so we don't have the stress of figuring that while traveling. We will absolutely hire them again when the time comes and would highly recommend them to anyone else 100%!! Thanks again guys we appreciate all of you!! Take care ~Sammy & Sarah :) read more

Garage door making noises, stopping/starting, etc. We are on a fixed income as retirees & dreaded that it would require a new motor. Peter came, in time frame quoted, and listened to us. He asked questions & looked at things. He was polite, friendly & we felt comfortable with him. Turns out a trac was loose, & bolts missing, needing a lube job and misc tweeking of sensor eyes etc. He did it all & assured us that our door / motor was good for several yrs. He gave a us a special promo price. He had us look at what he did & had me open/close the door so we were okay with the sound of it. They were the only company to call right away and schedule an appt after making sure we were not without a working garage door. Efficient, well priced and honest.I highly recommend to my neighbors here in Gateway condos up NE Denver. read more

My wife contacted Ankmar to come look at our garage door problem in Denver, CO. The lifting arm that connects the chain to the garage door had ripped off from the door over a year ago. I dreaded dealing with this...as I'm kind of a "try to fix it myself" kind of guy, and I didn't want to spend thousands of dollars on a new garage door installation. Anyhow, the Ankmar person came out and looked at the garage door, lubricated the rollers, removed and straightened out the strut that connects the chain to the garage door, reattached several bent and broken hardware pieces, and had the garage door working better than it had been working for past 20 years. It took him about 10 to 15 minutes. The $65 service fee was more than worth it in my opinion. I highly recommend Ankmar for garage door servicing. read more

Just purchased a home 2 months ago and the garage door up and quit working this weekend. Tag on the inside of the garage door said Ankmar and we called the number. Since it was Saturday, we scheduled for Monday afternoon between 4-8pm and we changed our work schedules to be there - just heard from Ankmar they said it was scheduled from 2-6p in THEIR system and that they have been "having trouble with the emergency answering service and their scheduling" and they don't work beyond 4pm. My husband had rearranged his workday to be home by 4pm for this appointment to be told "there is nothing we can do. Sorry." If I ever told one of my clients that, I would quickly find myself with NO CLIENTS. Will never do business with this place and will make damn sure no one I know does either. read more

10 days ago, the garage door would not close, and Ankmar sent a tech out late that afternoon. He adjusted the sensors and the door closed properly. Until a half hour later when it would not open when my husband came home. I called and Ankmar and send a second tech, Chris. He tech arrived at 6 pm. He checked everything - springs, sensors, the motor, etc. And he installed a keypad for the door after I stated that I'd order one next time the door needed service. He had one on the truck, and it took 5 minutes to install. He was courteous, polite, friendly. The cost was reasonable given I received same day service, the door has been operating correctly ever since. I recommend Ankmar and will call them next time I need repairs on the garage door. read more

excellent service! garage door was off the rails and hanging by the center opener there was stuff piled up on the side wall. one company said they wouldn't touch it until I moved the stuff and then it would be a new door for $3500. a second company said I would have to move the stuff and wasn't sure about fixing but if possible it would be $1000. but they did recommend I try Ankmar. Nate from Ankmar just went to work moved some stuff called a coworker to come help and Nate and Adrian were able to put the heavy wooden door back on the rails. all for $238!! yes I'll probably have to replace the door but now have time to plan for the expense and will definitely be calling Ankmar! read more

We had a 45 year old garage door and a 25 year old lifter and it was time to replace both. About 10 days ago Steve, a sales person, was at our house to give us an estimate for a new garage door and lifter. He was professional, addressed all our questions and as an added bonus the price was a little less than we budgeted. Javier, an installation professional was here yesterday to do the installation and it only took him three hours. Eric a service professional was here at 8 this morning to program our car's HomeLink to the lifter and it took him 3 minutes. My wife and I strongly recommend Ankmar to anyone who needs a new garage door, lifter or service on their existing door. read more

We recently had Ankmar out to our rental condo to upgrade a very old garage door opener. The technician Dion called ahead to let us know he was on his way and he was on time for the appointment. After installing the new garage door opener, he made sure it worked perfectly. He explained how the opener worked and then made sure the garage door itself was operating correctly. We have used Ankmar before at our home and our family members use them too. They are the only company that works on our garage doors. There are so many garage door companies out there. If you want one that knows how to take care of customers, Ankmar is the company to go with. read more

Eric our tech came out twice to see us and we have had him before. I can't rate him any higher than the 5 stars of I could he'd be 10 stars. His knowledge and expertise is second to known. He was training a young man that I hope will take to this business like Eric has. Why I had to call was our screws that held the glass in had come out and the glass broke. Eric quickly identified what the problems were and fixed it temporarily until the new glass came in. Came out on a Saturday and fixed it in about 30 minutes and did the annual inspection and lubrication. Ankmar makes the best doors and I hope that I never have to replace it. read more

My entire experience with Ankmar was fabulous. And Larry was the best! It took him less than 20 minutes to replace our springs, and spoke with me the entire time...answering my many questions. I had attempted to deal with another company, and they were definitely trying to take advantage of me, and grossly overcharge me. Larry explained away some of the tricks/gimmicks that shady companies use. I appreciated that very much. Knowledge is power! I will definitely be calling Ankmar in the future when we need a new garage door. I feel very comfortable with them, and know they are a company I can trust. Thank You!!! read more

Absolutely recommend Ankmar, and Larry and Marvin specifically. Our garage door stopped working, and despite accomplishing all troubleshooting, we were unable to keep it going for more than a day or so. Larry & Marvin were able to take care of our problem and get everything back in working condition in less than 30 minutes. I happened to mention that we were thinking about garage door keypads, and they were able to tack that on and get it done in just a few minutes. This team went above and beyond to address all of our issues (ok, maybe just the garage door ones) in a quick and affordable manner. Thanks! read more