I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

Decided to take a gaze and check out Theory as previously I had known that this is a higher end…read morestore and the wife of my best friend would always stop in and usually come out with something. At any rate I entered the Lion's Den of customers looking for 4th of July bargains and behold they had solid soft knit Polo shirts selling for $59 from $125 and they had my size and color that I liked. My son also purchased a similar one but since they did not have his size they found it at another store and it would be shipped to his address. Cashier with the stylish mini handlebar mustache provided great service and quickly handled each customer at checkout. So in theory- Theory will now be my place to stop in moving forward to look for great bargains such as what I got today.

OshKosh B'gosh carries most of the better clothes for kids than her sister's company - Carter's…read moreacross the walkway. They're the same company. But two different brands. The price in OshKosh B'gosh Outlet is a little higher than Carter's. But I'm sure you'll find out "You get what you paid for" is true. The workers have more smiles on this side. I guess they are less crowded and less pressured. The store looks very clean, and all the kids and babies' clothing and accessories are displayed well in this location. I have a more enjoyable shopping experience in this store.

If I can give 0, I would!…read more This shop has terrible service. We bought 220+ worth if clothes plus more online. And I ended up returning one blouse today because the black print on the shirt was disintegrating before even my daughter could use it. Upon returning it, the lady on the counter told me that no one ever returned such a shirt for the same problem. I think It's ok. She's just stating a fact. 2nd, she says that we must've washed it wrong. I told her that my daughter never wore this yet and have not been washed. She gives a smirk and shows a face where she doesn't believe me. I told her that she can keep the $4.99 shirt so she can show it to the company and I do not need to be insulted by her to get a refund. Forget Oshkosh B'gosh and their partner companies. This customer rep worked on 10/08/2018 at 543pm.

I love this spot. I've been pretty sad that they left Santana Row, but at least there is this…read morelocation. I've always thought they had some of the best quality clothing, so surprised there are not more locations. This place is their outlet, so of course prices are a lot less, but still a bit on the pricier side. Still, you're paying for a better product. Overall, love Brooks Brothers and wish they were still in San Jose.

love my new bag and the store. definitely coming back to find more goodies. the collection is…read moredefinitely amazing.

Overall I didn't think the selection was great and I'd prefer to buy retail store items vs outlet…read morespecific. I thought the sales associate was a little pushy. That said this store has some items that might interest you. - Make sure to ask what is outlet specific vs retail store merchandise (if you care) - about half of the purse and accessories were outlet specific - I didn't think the selection was good but this could vary (?) - The sales associates are pretty attentive - that could be good or bad - They said the average discount is 40% off retail - They had a selection of outlet specific black nylon accessories and bags

Quality/Quantity - Another one of my wife's favorite brands…read more I have been "eyeing" this reversible jacket for years; it's a classic. But currently not willing to shell out another $1,100 (and that is the outlet price). My wife has many purses and wallets with this brand. Their other brand is Miu Miu. Well there are 6 major brands under their umbrella, see website. Atmosphere - Good size location. I especially like how the men's section is at least of the location, which is rare for these luxury brands. Plenty of mall parking, especially on this raining Sunday. But within an hour after the rain stopped, the mall got crazy busy! Service - Good. Price - Expensive. Owner Comment - Congrats on your success since 1913, formally known as Fratelli Prada and with your 606+ locations. 1913 - Started as a leather goods business. 1977 - Granddaughter Miuccia started making their signature waterproof bags (backpacks) out of nylon. 1979 - Improved designs to tough military spec black nylon; actually one of the reasons I like this brand (and Tumi's brand also, which has a similar concept). 1992 - Miu Miu brand launched.

I don't usually shop for cowboy boots, so I was a little out of my element when I stopped by Boot…read moreBarn. The staff made the entire experience easy and enjoyable. I'm notoriously hard to fit, and one associate in particular went above and beyond to help me find the right pair of Ariat boots. Unfortunately, I didn't catch her name, but her patience, knowledge, and willingness to help were outstanding. Since my size wasn't available in the store, she helped me place an order and made sure I got exactly what I needed. To my surprise, the boots arrived earlier than expected, and they fit perfectly right out of the box. Great customer service is hard to find these days, and this experience exceeded my expectations. I'll definitely be back the next time I need boots or western wear. Highly recommend!

1 star service . It took 2 months for my boots to be stretched. They said it would be a while wait…read morebut here i thought 1 month max . I'm sure it did not need to take that long . Sure it was free but I'm talking about the service here . I would have to call them every 3 weeks ish to see if it was ready . Every time I called I waited 10 minutes for them to tell me they can't find it . And I would have to pull up a screenshot of my order ( which I took for reference because they don't give you anything showing they have your boots ) . The girl who gave me my boots finally , gave me attitude . So . No I did not like my experience. The other two stars are for an older lady who helped my sister and I out as my sister bought her first boots . She was very nice.

Made a case to leave a positive review for Diana simply because of how incredibly kind and…read morecharismatic she was towards us. Attention to detail, great sales knowledge, and a truly scintillating personality, who deserves every bit of a direct recognition.

Visiting 7 For All Mankind at the SF Premium Outlets was hands down one of the best shopping…read moreexperiences I had that day. I stopped by about 10 stores, and their customer service was by far the best. The staff really understood how hard it can be to find the right pair of jeans and made the whole process super easy and stress-free. I also really appreciated how clear and honest they were about the return policy--it gave me a lot of confidence in my purchase. If you're at the outlets and looking for great denim and even better service, definitely check them out!

The most comfortable dress shoes I've ever had came from this company. I retired them recently and…read moream starting to look for a replacement. This store is super clean and has tons of variety. Dress shoes and more formal wear is what they are known for - but they do have some shoes and boots that look a bit more casual. I had the most comfortable shoes from this brand due to the super soft leather they were made from. Super soft and flexible. I don't like it when tough leather creases and stabs your foot or toe with every step. I picked up some belts as gifts - will be back to look for myself more one day soon. If you need to be in formal attire every day its so important to get shoes from here and maybe a ton of iron free shirts from Brooks Brothers - also nearby. Will make your day feel as good as possible.

Was shopping over the weekend at the Outlet Mall for new shoes for my upcoming wedding, and…read morehappened to pass by Johnston & Murphy. I'm not familiar with this brand, but decided to check the store out on a whim. Love their overall selection available, and wound up finding a pair that I liked, fit well, and was decently priced. As it was early on in our day, and we wanted to check out a few more stores first, the gentleman who assisted us kindly offered to put it on hold while we shopped around. In addition, he inquired about what else we were shopping for, and made some recommendations on some other stores that we could take a look at as well. After an exhausting day looking through the major brands, we found a few accessories that I wanted, but could not find another pair of shoes that I liked. When we returned to Johnston & Murphy, the same salesperson that was working from earlier was still there, and he both remembered me and the pair of shoes he put on hold for me, as well brought out some belts that I could try on. Having remembered our conversation earlier in the day when I mentioned I was also shopping for a new belt. When checking out, my fiancé noticed a very slight blemish on one of the shoes, and the salesperson very kindly buffed and polished both shoes for us without hesitation. And upon leaving, my fiancé noticed an elderly couple in the store in which the husband was wearing a cap from the same hotel we are getting married in at Hawaii. What a small world! Great experience, great service, and excellent quality and selection of men and women's formal footwear. Highly recommend this store, and will not hesitate to come shop here again!

I wish I could give more stars! I'm a 70 year old woman who needlessly to say was wearing the…read morewrong size bra for years! I was measured, I was a 36DD!! I was still wearing size 34B from being sized 25 years ago! I forgot the gals name, but she was amazing. She brought me in different styles and settled on a couple great fits. This is old school customer service!.

Today was my second time coming into this location and Alexa is the best employee ever. She helped…read moreme for the second time and was amazing. She is so helpful. Make sure that you feel comfortable and confident in what you are getting and she make sure that you leave. Very happy. I have never had bras that fit so amazing. Love these bras and love, Alexa.