Came here for my inspection and they were very kind despite my confusion. Good value, good price, good service!

There's nothing exciting about this. Could it use a canopy, to protect customers from weather? Sure but let's keep gas prices where they are. Am content to fuel up here. It's always among the lowest priced. I love saving money. If I'm Annandale, this is where I'll fill up the car. It is a bit old looking. There's no real amenities to speak of. Yet I don't mind. There are window squeegees at least, and garbage cans next to the pumps. Columbia Pike and this area can be busy. Yet if you hit it at the right time, in and out. That works for this guy. read more

Annandale Citgo Auto Care - Gas Stations Near Me - Annandale, Virginia

I continue to appreciate the honest advice and service at Annandale Citgo. I had to buy a replacement vehicle on very short notice. There was no way to get the vehicle to them before hand or I would have asked them inspect the vehicle as far as overall condition. I did run into one anomaly however, and they did as I asked. All around a pleasant experience. I'll be headed back there to do some preventative maintenance for this vehicle, and to evaluate one additional item. We are sympatico. The first time I went there they could see I had spent money on maintaining an older vehicle and they understood that was my goal. Not to make it new again, but to keep it safely running for the long run. That's my strategy - I don't buy new cars, but I don't buy junkers. But every car I buy I want to keep running for a long time. While I would not say they are cheap, I would say they are in the ballpark I would expect in this area as far as prices. False economy isn't wise when it comes to vehicle maintenance (though for oil changes and tire rotations I will sometimes go to a chain). Thanks Andt, Huy, and all all the rest! read more

8-6-21 Four days later & I'm back for a state inspection. Pulled right up with no line @11:30am on a Friday, whoop whoop! The guys are courteous as always. Hope Virgile has a good check up... I'm mean he's only two so... ooop he's done - that was fast! And of course my boy passed with flying colors. read more

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Friendly tech guys, they were willing to wait for me when I was stuck in traffic and couldn't get to the shop before they close up for the night. Thanks for waiting for me read more

All things come to an end, and even with the great care my 2002 Toyota Corolla received at Annandale Citgo Auto Care, my car was coming to the end of its useful life. So I saw a 2021 Corolla on sale at a local dealer and was going to buy it but I had the good sense to insist that Andy take a look at it before I signed on the dotted line. In addition to the worn-out tires that even I couldn't help noticing, Andy found that the brakes were bad and that there was damage to the driver's side door that indicated someone had used a crowbar to break in and left gaps in the doorframe where water could seep in...the list went on and on and I thanked my lucky stars I'd had the car checked out at Annandale Citgo. These guys are the best! read more

Pumped gas and was told to go pay inside, during a pandemic, I would have paid at the pump to avoid any human contact but they do not allow that here. There is no sign indicating that you must pay inside and why do they have credit card machine at the pump if they don't use them???? Also, the state safety inspector is ACCEPTING TIPS *they should not be*. read more

This place has always been my mechanic of last resort. They will overlook things (like a repair on a tire that should really be replaced) not to mention they are famously lax on their VA safety inspections). Today I needed a new headlight. I have replaced a headlight bulb before but it is cold and raining and my hands have been acting up so I thought I would pop in and see if they could do it. Initially I was told they could and quoted a high price but I asked "can this happen now?" And I was assured it could so I thought "fine". 35 minutes goes by and I see a lot of confused staring at my car and eventually the guy comes in and says it's a lot more labor than they thought. Now it's $82 (before it was $48). I have changed the bulb on my own before so I know it's a surprising amount of work, that coupled with the rain, I probably would have paid up to $125 for this stupid bulb. Another 35 minutes goes by and now I'm told that they can't do it at all and I look through the window at my car and the antifreeze is hanging out of my car AND THE DRIVER SIDE DOOR IS OPEN. Everyone keeps telling me that "it's too hard. It's too much labor" and I am ready to blow my lid. The guy ends up charging me $10 and I give him two five dollar bills and say "thanks for leaving my door open". So now I am $10 lighter, I still don't have two working headlights AND I have a 4 hour drive tomorrow with a seat that I know will not be dry in time for my drive. Fucking great. I am now on a one woman mission to stop anyone from going here. So far it's just my husband, myself and a neighbor. I am so angry. read more

Don't take your car here! I was going on vacation and thought i'll leave my car there for them to fix and i will come back later that evening to pick it up. I put my money in the sunglasses storage above the rear view mirror and was planning on telling the mechanic to use it to pay for the repair and put the key under the mat for me when he's done. After he fixed my car, i told him to use the money in the sunglasses storage but he told me there wasn't anything in there. I am not saying my Mechanic took it, but i know someone from that place did! I have some money in the glove compartment and tools in the back of the SUV, but nothing was missing except my $300. I know if someone from outside of the shop, they would of taken everything not just me $300! read more

Unfortunately my experience was bad, I went for to change the rotors last years after the service was done I told the guy the car still making same sound he said maybe the tires I trusted wait for while I went to the dealer for a diagnostic on my car they said the rotors aren't good at all spending about 400 hundred is lot even more if they don't do a good job make sure you check on that and you come back after 90 days. Not happy at all. read more

The helped me fox my electrical issue on my 93' Mazda Miata. The gentleman who worked on had one himself! They are very fair, and knowledgeable. My family definitely will continue to go here! read more

It was an honor to bring my car to Annandale Citgo Auto Care this week where I received outstanding customer service. Andy, a highly skilled career mechanic, was completely transparent in showing me the work that needed to be done on my car, which arrived via tow truck. I relayed that my 2000 Toyota Corolla needs to get safely from A to B and that's it - no frills. Andy acknowledged my values and only performed the work that met my goals. During my visit, I watched Andy perform all of the work up close for the entire duration of my visit, which spanned some hours. I realize not everyone has the time nor desire to engage and see firsthand the tools, techniques, and skills that go into repairing cars. However, I'm a very curious person who loves to learn how things work, so I really wanted to be a part of it. I don't care that it's winter and there's grease and noise. This opportunity gave me a great appreciation for the work performed by Andy and his team. Andy resurfaced my rotors by machine and also my rims by hand, which were extremely corroded and rusted. He replaced my brake pads; they were worn down to about an 1/8 of an inch. I also had two of my tires replaced, which were beyond worn. One of them had a flat. The original place I got my tires (Mr. Tire on Wilson Blvd in Arlington) overtightened the bolts making them impossible to get off without breaking them. Both the roadside assistance person who came out to change my flat and the guys at Citgo noted the same problem. Since I was unable to put on the spare, I had it towed. Citgo found two tires in a rare size quickly (Mr. Tire had used tires that were too big for my car and I knew this coming into Citgo). The Citgo guys knew it immediately too. There were nuances throughout my visit that led me to believe that these guys really know their stuff. Lastly, I had an oil change and safety inspection. I saw some reviews on here about language barriers. I am not the best listener, but Andy communicated just fine with me and there were no issues. Also, a big thank you to Huy for making a customer feel at home and welcome. I highly recommend visiting Annandale Citgo Auto Shop if you are looking for outstanding customer service, honest recommendations, and reasonable rates. Overall, I'm elated with the experience and am kind of glad I got a flat! read more

I went here yesterday and had a fantastic experience! Originally, I was suppose to get my car fixed at Pep Boys down the street. My starter did not work and I had to replace my battery. I knew that and told the people at Pep Boys but they insisted that they cannot give me an estimate for the work without doing their 18.99 package so they can check my entire car. I waited FOREVER for them to give me an estimate that turn out to be $2000. They said I need to get a bunch of new parts and new wiper blades (I thought it was funny that they suggested that because I got it replaced LAST MONTH). Pep Boys wanted to rip me off !! NO WAY!!! Plus, they were so rude!!!!!! I took my car and drive to Annandale Citgo. My dad is a regular here and have told me good things about them. When I took my car here, they checked my car for FREE! I bought a new starter and battery and they installed it for me for HALF what Pep boys wanted. I gave them a list of the things Pep Boys told me was wrong with my car and they laughed at the list. These people are honest! Local auto service are so much better than chains like Pep Boys who rip people off! GO HERE! read more

Went in for a state inspection, failed due to brake pads. When I asked how worn they were, the front desk representative told me "oh a few millimeters." He obviously had no idea seeing as I watched the mechanic drop of my keys with maybe 3-5 words between the two. It seems as if this is their go to excuse to fail your car... *especially seeing as my brake pads were recently replaced* / the word of other reviewers. Outside of this, a bunch of mechanics were passed out on various chairs/ it felt really sketchy. Avoid this place and these scam artist mechanics like the plague they are. CUSTOMER BEWARE. read more

WORST place to go to, I went to have the brake pads and rotors of my car changed, they changed the brake pads and only resurfaced the old rotors which were still rusty and old but they charged me for new rotors, and when I went to ask for a refund for the value of the rotors they supposedly refund my money to my card but a day later after checking my bank statement I found out they charged me an extra $50 dollars, absolutely Vietnamese mafia, save your day, find real mechanics. read more

Don't go to this Citgo location, they will cheat you and clean your bank account. Some stuff that doesn't need to be fix and they recommend fixing it and charge you up the ying yang. They seem like nice and honest, but it all a poker face. I did my research online after they done repairing my car, and comes to find out some part they installed, I don't need it and other parts all you need is to get it out and clean, but they replace it anyway (easy money) and overcharge you for the part and labor, which only take them 5 minutes to do and charge you 1 hour. WTF??? NEVER GOING TO THIS SHIT PLACE AGAIN!!!! read more

Took our car in for inspection. The inspector told my husband that one of the brake pads needed to be replaced. After a high pressure game of refusal and begging, my husband was told that the car passed inspection after all and the brake pad was just a suggestion. Such an obvious scheme to use the mandated inspection to sell services. This should be illegal. NEVER GET YOUR REPAIRS at the same place you get your inspection. Tell them upfront that you will NOT get any repairs done there. SHAME on this place for using the mandated inspection for their own gain. This inspector and station should be disqualified from the state program for their clear scheme. read more

This place is a scam - 90 % of the employee their are not even certified - they but their patches online. I came in with a Hyundai that has been sitting for a couple months and they told me that my rotors and brake pads needed to be replaced. that would cost me $400 - Taking it to another mechanic to have a 2nd look - the 2nd mechanic told me just to drive the car and everything will be fine - this place is a SCAM they are on NEW CHANNEL 5 for the corruption - BEWARE OF ANDY HE IS THE HEAD HONCHO read more

These guys helped me out a lot today, especially Jeff! They let me bring in brake pads to replace. They took me in at 4:30 on a Friday:) I had waited a little too late to replace the pads and the rotars were messed up too. They explained how they could cut into the rotars to help fix the situation and they did! :) Very happy they fixed my car for $141. read more

Went in for a State Inspection. I was told my car failed due to front brake pads & rotors. FYI my car is 3 years old, with low mileage. This is the exact same hustle that other reviewers reported. Get your State Inspection elsewhere. read more

Don't bring your car--Will overcharge you and very very negligent. Brought car and just installed brand new expensive headlights and they scratched up it all up and never once owned up to it. Can barely speak English here. The mechanics are unscrupulous, uncertified, unskilled and seems like they're undocumented workers. read more

Came from Pennsylvania and was buying a car for my daughter. Gave the guys a call at the garage and said sure we will put the car on the lift. Not only did they do that, they evaluated the car thoroughly!!!! Being totally satisfied, acquired the vehicle and on my way out of town my truck left me stranded in the street. Called Citgo, they gave me a number to a tow truck guy. the tow showed quickly, got me back to the garage, where Chong was all over my little ole truck and had it running well within half an hour. I don't know about you guys, but to find an honest mechanic and they knowing I'm from out of town, outstanding, just outstanding.. Too bad these guys didn't live over in my neck of the woods, it sure would be nice to have trustworthy mechanics near home that you can depend on!!! read more

This is the very best auto repair service I have known. Very knowledgeable and supremely ethical. All the mechanics are great but Andy is my regular mechanic. He is plain spoken, never recommends a job you don't need, and gets the job done right, on schedule and on budget. I trust them all at Annandale CITGO very much. Great team. read more

Great car service for a good price. They completed my car inspection and several other items my car needed. I recommend them for any car repair in Northern Virginia! read more

This is a great place to get your car serviced by honest people who are real mechanics. I have been going to this location for years and have had good service that only fixes things that are needed. I would recommend this place to anyone. I never post reviews, but happened to see such a wrong review that I had to respond. Why would someone from MD be going to a service center in Virginia? read more

I have also gone to this garage for years. They do good work, and will do what immediately needs fixing if you cannot afford an extensive repair. They kept my car humming along for years and never did any work that wasn't necessary. They are polite and I've found them to be honest. read more

Andy replace the brake pads when they don't need to get replaced. The owner of the shop insist to charge $180 to replace 2 front pads on my toyota camry while the toyota dealer charge $200 for the same thing. The pads always have squeak sound and I took it to other shop. The shop told me that Andy used the bad ceramic pads so they will always squeak when you brake it. Don't ever want to be in this shop anymore. Andy used to be honest and trust person and turn to money sucking dis-honest person. Don't know why. read more