I have been a regular customer of Backlick Service Station for over 20 years. I have only positive experiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale. read more

Honest family run business. Fair prices and quality workmanship. Maintenance and repairs are always done right the first time.

I am very impressed with this Service station! The people here are very honest. Do good work. And have reasonable prices.

Honestly the best family run gasoline and service station I have ever done business with. Mr. Bill Kim, Robbie and their team of honest, friendly and professional staff are the best in providing auto repair and maintenance services. Very reasonable repairs prices and on time service.Open Monday to Friday only. read more

I have been bringing my car to Mr. Kim for the last 2 years after recommendation from a friend. He is honest and knows what he is doing! My wife took her Mini-Coop to Wiyguls and they tried to charge her $2700 for repairs saying the needed to take the engine out......Mr. Kim looked at and said it was not necessary and did the repairs substantially LESS than Wiyguls. I would highly recommend them.........I live in 15 minutes away and will travel because I trust them 100%!!!!!! read more

Backlick Road Service is the best!! They do excellent work in a short amount of time. And several times they have refrained from doing work after they evaluated and determined it wasn't necessary. They just gave us a refund for parts they ordered but didn't need for accomplishing what we needed!! read more

Amazing customer service and communication. The staff were extremely helpful and did not try to upsell me on repairs that were immediate needs but still took the time to share with me the maintenance the vehicle would need in the future. Would recommend to anyone needing vehicle maintenance read more

I recommend Backlick Road Service Station to anyone who will listen to me!! Bill Kim is the most honest car repair service my family and I have ever encountered. Our relationship began years ago when Bill saved us over $1000 on our Honda Accord. This past weekend my Odyssey dash lit up like a pinball machine and died on me. We had it towed to a repair shop right near the house. I got the estimate this morning and immediately called Bill. Long story short, I'm paying to have the van towed again to Bill because he will charge me $700 less than the other shop quoted me. Bill is a salt of the earth guy and he deserves accolades on a daily basis for being a truly kind and honest human!!! I feel like I hit the car repair lottery when I found Backlick Road service station!!!! read more

TL;DR - After a few questionable interactions, no longer recommend this once trusted service station. And the search for an honest mechanic in the DMV continues...sigh For the past couple of years, I've been highly recommending Backlick Road Service Station to everyone and anyone who's asked me to for a referral for a good repair shop. I first started patronizing this place because they have the cheapest gas prices in the Annandale/Springfield area; partly that's because they only accept cash for gas sales. But in mid-2017, I started taking my car there and was generally happy with the work and the costs. Bill Kim's family has owned this place since the 70's and has established a loyal clientele, which used to include me. Up until recently, i found the mechanics here to be honest and transparent about any work that needed to be done. I'm not sure what changed, but the last two times I've brought in my car, it seemed like I was shelling out $300-$500 each visit. Now my car is over 10 years old, so I understand that things go wrong but it seemed like the intervals between major repair work had gone from every 9-12 months, to every 3-4 months. But I trusted these guys, so I continued to recommend them. But this all changed two months ago, when I referred a female relative to this shop for a routine oil change. She dropped the car off on a Monday morning, and as part of their standard oil change service, Bill's guys will do a "once over" while the car is up on the lift to do a preventive check. Upon this preventive check, they called my relative to say that as soon as the oil change was complete, the check engine light came on and there was (and to quote) "barely any power" coming from the car and it was almost not able to be driven from the garage to the parking lot (about 10 feet). After plugging in their OBD2 scanner, they stated the codes revealed some problems with the "emissions system". Hmmm...this seemed incredibly dubious, since two of my other relatives had been in this same car (older model Nissan with about 120K miles) the weekend prior and driven to North Carolina and back with absolutely no issues. She asked that no work or other diagnostics be performed on the vehicle until she was able to speak to them in person. Since she works in DC and the garage closes at 7pm, she wasn't able to swing by before they closed. Because I was the one who referred her and felt somewhat responsible for this situation, I offered to drive to the lot with her 7:30pm to check the car out and see if it really was experiencing the catastrophic issues the mechanic claimed. So surprise surprise, when we inserted the spare key and voila, the car started RIGHT UP WITH NO problems. We even drove it a few feet and still no problems. So the more likely scenario here is that after the oil change was complete, the mechanics didn't reset the check engine light (which had come as notification it was time for an oil change), and wanted to use this as an excuse to charge for some unnecessary work. The next day, she and I both took time out of our work day to pay for the oil change and ask them about the mysterious check engine light. When they tried to give us the runaround about how the check engine light came on "right away" after the oil change and the sudden reduction of power, she immediately countered with how she had come the night before and was able to start the car up, let it idle for about 5 minutes, and driven it around the parking lot with no issues. They had no response for that, except to say, "well, the check engine light is on, and we still recommend a diagnostic". Disgusted, she just wanted to pay the $40 for the oil change and leave. But the final insult was that in order to reset the check engine light, she would have to pay ANOTHER $40, since she was going against the advice of the mechanics. They mentioned something about liability and responsibility to the consumer and blah blah blah. It was all just B.S. at this point. She paid the $80 and left. The whole time, Mr. Kim was sitting stone faced in front of his computer and didn't say one word to us, but let his assistant, Robbie bear the brunt of our frustration over this situation. As an epilogue to this tale, she had to take her car for inspection last week, which this year included emissions testing and what was the result? Why, her car passed...OF COURSE - which I always suspected it would. As the old Ronald Reagan quote so aptly recommends, "Trust, but verify". So if people want to continue to patronize the Backlick Road Service station, and they tell you work needs to be done which seems out of the norm or inordinately high. Tell them, you want a second opinion. It's your right as a consumer. read more

best place Bill Kim superman thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I will never go anywhere else for my auto repair. As a women who often is responsible for taking care of their own car issues I feel incredibly comfortable here. They explain things, answer questions and take me seriously. I know a lot about cars and I've never felt like they've assumed I don't, which I can't say for every place I've been. Take your car here! They are trustworthy, quick and affordable. read more

Their hours a inconvenient, 7am-7pm, Monday-Friday. Their gas is typically a few cents cheaper than anywhere else in the area. Their service is on point. I love that this place is run by Christians. I've seen so many reports of mechanics performing scams. It's nice to have some guys you can trust. They have gospel tracts on their counter and a WGTS bumper sticker on the front door. Even if you're not a Christian, you can appreciate that they are men of honesty and integrity as Jesus calls his followers to be. That's my number 1 qualification when picking a mechanic. They're generally pretty busy, so make sure to call ahead! read more

We have been taking our cars here for years. They are reliable, honest, and their prices are fair.

Backlick Road Service Station has finally hired a mechanic who works on domestic vehicles. Thus, I can take my wife's Ford to Backlick to get serviced! So in addition to working on Japanese vehicles, Backlick Road Service Station now works on domestic vehicles. Of course, compared to my '91 Honda and '02 Toyota, my wife's Ford requires more maintenance - I am now glad that I can take it to a mechanic that is trustworthy and has my interest at heart. read more

Wife's car broke down last week and we had it towed to the Sunoco near 495. By the next morning, they estimated about $950. Something about the coils, and each coil is $140, this and that, whatever.....gut feeling was off so I literally had the tow truck come and drag my car to Backlick Service Station....long story short these guys fixed the car forrrrr $100.37! Those sunoco mofos!! Backlick is where its at. Bill even kept my car the second day because I felt the car couldnt' have been fixed that easily. He went on multiple test drives of 10+ miles around springfield and alexandria, no issues. I picked up the car and its been running great. I even offered to give him some cash for the time spent the 2nd day driving around and HE REFUSED TO TAKE MY MONEY. unheard of, gotta give it up for these guys read more

My family has been coming here for years, I mean at least like 10 years+ to get the cars fixed. The owner Bill is very genuine, he'll call you up to see if the cars running fine to if the lights are working. The prices are extremely reasonable, if you go to any dealer or other repair shop, I'm pretty certain you will not find a place that can beat out his price. He'll have your car fixed up in no time. He's a professional on TOYOTA cars from the fact that he fixed my brothers cars and made it come to life again. Whenever my pops and I would visit, he would always have his cute doggy in the shop too just laying around. He's a hardworking man!! read more

I found these guys on NPR's Car Talk website: The Mechanics File. Like every Fortune 500 company secretly wanting to be sued by the United States Justice Department, every mechanic wants to be listed in the The Mechanics File. It's true, guilty as charged: The Kim Family, aka Backlick Road Service Station will save you money, time, sanity. So I can kiss my dream of owning a "hot" car goodbye -- at least until my 70th birthday...but even then, they will revive this Japanese clunker one way or another, you know, leaving it alive forever, never to die either. The Kim Family is like the mafia. read more

The Kims are a godsend for a clueless car owner like me. They charge me what they'd charge a guy who looks like a Car Guy. They offer helpful advice, free of charge. Mr. Kim is good at what he does and he runs an honest business -- all I could ever ask for in a mechanic. I take my beloved car, Brienne, to them for anything and everything. If I moved away from Northern VA, the first thing I'd worry about is "Where on earth am I going to find another Mr. Kim?" read more

I love this place! As a female who knows nothing about cars, it's incredibly intimidating to take my car to the shop...because I fear they will view me as a female who knows nothing about cars, and thus take advantage of me. Not so at Backlick Road Service Station. The owners are SO nice. They gave me a ride home without me even asking for it, took oodles of time to explain in detail what was going on with my car so that I understood fully, and then offered a cheap fix as opposed to replacing expensive parts that may/may not have needed replaced. They even welcomed my dog in the waiting room and gave her some ear scratches ;) I wish there were 6 stars. I'd give this place all 6. read more

Ive been taking my cars here since before Mr. Kim retired, and the service has not changed since his son took over. Backlick Road are pretty much the only mechanics, and shop I trust. If you need anything done to your car take it to them, they do great work! If I could give them more stars I would. I think they work on American cars now too which is a plus. read more

Still 5 Stars.. Second post for this business... Took our Acadia back in for what we thought was a bad rim, wheel bearing, or something else... Also was told we needed new brakes by dealership. Verdict: Brakes were fine.. "bring the car back in about 6 months and we will turn the rotors and put new pads on them" As for bumping/minor vibration: "appears to have flat spot on one tire, we patched a soft spot for you.... you can either live with it or when you are ready we will put two new tires on, but your tires look like they can last another year" In the end, they charged us less than $100 for an oil change, diagnostic/lift fee and had the car back the next morning. I drive 45 minutes now just to drop my car off with these guys. Awesome all around. read more

I do not go out of my way to write reviews, but this place deserves it. When my 2007 Civic leaked coolant, I took it to a different shop my family had gone to for years. They gave me an extensive list of work that needed to be done, which I anticipated, but their $3,000 price didn't sit right with me. A friend referred me to Bill and Robbie, so I called them up and let them know what work needed to be done. They gave me a much more reasonable estimate - I was thrilled to call the first shop and have my car towed to Backlick. Sure, cutting my bill in half was great. But equally great was the consistent and honest communication - not to mention the speed and quality of the work. An experience like this is what makes a customer for life. read more

I have been taking my car to Backlick Road Service Station since 1999 and I have NEVER been disappointed. Bill Kim is as honest and decent as a person can be. I would NEVER take my car anywhere else, EVER. The work is top notch and again HONEST. I have an older car (Toyota Camry) that has high miles and I am confident that Bill's team will keep it going for a long time. It is quite rare to find an automotive service center that you can have complete faith in. Well, Backlick Road Service Station is just that kind of place. Save yourself a lot of headache and wasted money and ONLY take your car to this service center. YOU WILL NOT REGRET IT!!! read more

I first started getting my cars repaired here when I heard about it from a coworker in Annandale. Even though both my job and my home have since moved farther away, I still drive 45 minutes each way to take my cars here for anything more involved than an oil change. This place has been around for decades and has built a very loyal customer base by being impeccably honest and offering some of the best prices in town. It's not uncommon after calling around to find that their prices are 50% less than the dealer wants, and 30-40% less than any other shop you can find. This happened so many times that I stopped calling around. It certainly makes things simple. If Bill says it needs to be done, it needs to be done. And you'll probably never find a lower price. read more

This auto repair shop is top notch. They are a rare find as it's a family owned business run by a friendly couple. Where do you find a shop these days where neighbors and customers come by just to say hello? As you can see by all the other 5 star reviews, this place is legit. We had an estimate done by a Shell gas station in Vienna when we had a quick oil change done and they came up with a recommended list of repairs that totaled more than $2,000. We, of course, went in for a second opinion to Backlick Service Station and required only couple repairs that totaled less than $500. Bill and Donna, the owners are awesome to work with and we just cannot trust anyone else with our Toyota. read more

Took my car to Kim's Backlick road service , 4715 Backlick, Annandale-- for an oil change and safety inspection. Told by manager that drive belts can go anytime, be afraid! Also, brakes, and possibly even the timing belt can possibly be in danger! It just happens that I have an ASE in automotive mechanics and only took car to them for lack of lift and for the heat. Checked drive belts and rechecked brakes (which I had installed myself last year): they are fine! I understand that many auto stations resort to the easy target of drive belts and brakes for a quick and easy buck. But I was not expecting it from this place, since I was a long time customer primarily because its the closest station to my house, whenever I needed work requiring a lift. Manager backed off from insinuating that the timing belt might need replacing when I told him it had been replaced only 20,000 miles ago (period is supposed to be every 50,000). Disappointing. Alarming too, that they probably use this ruse routinely on hapless trusting customers, on the assumption that they know nothing about mechanics. read more

I have to concur with the 4 previous posts. This place is superb! I took my 4Runner their with the infamous "engine light" issue. They were quick to diagnosis and give me a full rundown....$2600 to have repaired with Toyota parts (only $150 which was labor). I searched online and found generic parts for only $400 and Bill took the time to confirm that these were in fact the correct parts. I purchased them and they installed them. What other companies do you know that will do that?!? All said and done, only $550! After repair, I was driving home and the light came back on. I took it back and a separate issue identified. They resolved the issue and only charged me for parts (no labor). Bill and team are great guys and I will surely return. read more

Extremely honest and hard working service station. I took my honda here to get my timing belt replaced as well as all my fluids changed. They charged me half of what the dealers and local firestones were charging. I had to take my car there another time because it had some other issues. They spent 2-3 days pulling out their hair trying to find the route of the problem but they finally found and fixed it. When I picked up the car and looked at the bill I was shocked because it was much less than what i expected. They only changed me for the parts and the actual time to replace the part and not the research time. Like it's been said before... these guys are honest and a diamond in the rough. read more

The gas is always cheapest here, cash only, and they have a dog there every once in awhile; very friendly and family orientated. Good place for gas! Never had my car serviced here, but with the reviews on this place, I'll considered it. S&D: cheap gas and friendly peeps! read more

I live in Arlington, and I still come out to this service station in Annandale for their unbelievable good work and prices. I actually met them through my grandparents who have been going to them for who knows how long! If anything, before you agree to have your car serviced at the dealer or wherever, send the list of things to fix to them and get their quote. I usually see around a 50% difference in prices. HUGE SAVINGS read more

My family has been taking vehicles to Backlick Road Service since 1986. Like his father before him, Bill Kim and his crew at Backlick are outstanding. I have saved thousands of dollars over the years by making the trek to Backlick --first from Fairfax with a Nissan Sentra and two Toyota Camrys, and for the past 20 years from Loudoun County with Prius models 1 and 2. Their work is top notch and they are pleasurable to deal with. Always a great experience! read more

Bill is the most honest guy I have ever seen. Honesty is what is missing from most auto mechanics. He never does anything other than what is needed for the car. I have been coming to his service station since 2004. I will continue to utilize his expertise as long as I live in the area. Nuru read more

I'm basing my review on the fact that they provided a second opinion disagreeing with the recommendation provided by my dealership which ultimately saved me $3k! During 60k checkup, Toyota dealership said we needed new front lower ball joints ($617) and water pump belt ($2970) on our Toyota Sienna. Brought the van here for a second opinion based on the reviews on Yelp. They told me the joints look fine - no replacement necessary - and there was no way for them to check the belt without dismantling the engine - a 3-4 hour job alone; also said the belt is generally replaced at 90k checkup. It puts into doubt whether the dealership was able to check the belt for themselves as the car was only serviced for 2-3 hours. So, I recommend this place for at least a second opinion. read more

Took our Acadia there for a second opinion after stealership wanted to charge $950 for new rotors and brakes. Bill called me and said my front brakes were good; recommended replacing in about a year, and only the rear breaks needed replacement. To top it off my rotors were fine just needed to be turned (after the dealer said that they were too "corroded" to turn). The shop saved me nearly $700! These guys reminded me of my hometown shop where I grew up in Pa. No frills, just honest people who like to talk to their customers. Make sure you make an appointment. read more

Love this place! Friendly service at a great price. Thanks Bill and Donna!

Love this gas station, cash only- great price.... I live 25 minutes south of here. Closed on Sundays I believe... found out the hard way, so I got what I needed at a shell then filled up here on Monday! :) read more

Backlick Road Service Station is the best around. We have NEVER had a complaint and we have been using them for over twenty years. We also bring our grown children's cars in when they are in the area for any work that is needed. They are that good! read more

We have taken our Japanese cars here for years with great results. Several years ago they expanded their repatoire to start working on American cars. The results are the same. Bill and his team are incredibly honest and very competent. They would never, ever perform unnecessary work or attempt to upsell repairs. The icing on the cake is that they are qualified to perform all warranty work all makes and models, and they take appointments. Simply the best. All businesses should perform at this high level. read more

I needed some basic maintenance and repairs on my 2000 Toyota Echo. They quoted me a price that was half the dealer's quote. My car was ready the next day, they charged me less than what they quoted, and they did a great job. I highly recommend them! read more

Based on the previous outstanding reviews, I gave this place a try. I'm used to a typical central PA service shop, and let me say that this not a typical central PA service shop. Meaning, I didn't get the warm and fuzzy, like the other reviewers, that these guys had an awesome work ethic. At least, they didn't seem to have the good ole pennsyl-tucky work ethic. Because in central PA, cars are huge, and few service centers would stay around if they ripped their customers off. Ok, the guys here did a decent job on my car, but the costs were extraordinary. Seriously. Brake pads and rotor resurfacing for $425? $250 of which was 'labor'. Worse would be driving down 395 and the wheels falling of. And, let me say that they called me at 3 PM with the estimate and finished up by 5:30. First of all, can't they call me at 10 or 11 am so that I can make a decision? So I felt a bit locked into the work. And, 2.5 hours of work for $250 isn't bad, for them; I wish I got paid $100 an hour. read more