We needed a split nut for our Hayward salt Cell no one had the one we needed and they weren't…read moreavailable on Amazon with the help of Debbie. We found the number on YouTube, she was able to order the part and have it to us within a day.

I have been going to this place for some time. The chlorine price depends on who is working. Last…read moreweek went in and paid 16.00 plus tax. Today paid 19.00. For the case. Maybe time to go elsewhere..

The particular older lady i delt with was not honest with our transaction. She lied to me about the…read morereturn policy (before I read it at the bottom of the receipt: which states electrical items) & she lied about the restocking fee (which the sign states "on ordered items). All i purchased was replacement filters, they weren't ordered and they werent the right size, i returned them the next morning. She charged me a $60.00 restocking fee and I'm the one who sat the grids back by the wall, where they were displayed at time of purchase. Lastly the place is highway robbery at its finest. I went to Leslie's pool down the street and paid less than half the money for the same 8 D.E. Filter grids.

Ok, super pleased with my experience at this location. Debbie knows her stuff. She helped me go…read morefrom green to clean. I mean my pool was sludge and she helped me doctor it up with her expertise. Super friendly and helpful. My one stop shop for pool supplies. Thank you Debbie !!

If you are looking for a pool contractor in the high desert or ANYWHERE SBC pool is the place to…read morego! Peter/ Veronica and the whole SBC pool team are extremely talented and the level of detail they provide for your pool is unmatched. Peter is extremely patient with explaining to you the whole process and the level of communication is unmatched. I would highly recommend SBC pools for your pool projects. They will deliver the best service. And that's a fact! Big thanks to the SBC pool team and all the hardwork that went into making my pool an absolute dream! Thanks a lot Peter!! Trust and believe this is an honest review from a real customer who is absolutely satisfied with the work provided.

I had a great experience with SBC pool. Jose came out soon after my call. He gave me great advice…read moreabout my pool and a few days later, we had it acid washed. The workers moved quickly and did a great job. They gave me no guarantees that my pool would improve but it is noticeably better. Thank you!

We've had an excellent experience with Olsen Spa. They service our jacuzzi regularly and do an…read moreoutstanding job keeping it clean, safe, and running perfectly. The water is always fresh, crystal clear, and properly treated, you can tell they take real pride in their work and don't cut corners. Every visit is thorough and consistent, which gives us total peace of mind, especially in a mountain environment where maintenance really matters. On top of that, the service is friendly, reliable, and reasonably priced. Communication is easy, they show up when they say they will, and they care about their customers. You can feel that this is a small, family-owned business that values relationships and quality over volume. If you're in Big Bear and need dependable spa or jacuzzi service, I can't recommend Olsen Spa enough. Supporting businesses like this is a no-brainer, they earn it every single visit.

Olson spas is the best spa service and pricing in big bear lake , you definitely get the friend…read moreand family treatment. Steve is so knowledgeable and shows up on a wym to fix the spa and save the day. Save your time and shop here first and get taken care of right the first time .

I am very grateful for the amazing help provided by the competent and knowledgeable staff and…read moretechnicians at Leslie's Pool Supplies. When my pool pump was not running properly, I called the Leslie's Hesperia store, and Jose was extremely helpful. He listened carefully to the problem, made sure the details were noted, and efficiently scheduled Emilio, a Leslie's technician, to come out and take a look. My sincere thanks to Emilio for doing such a thorough inspection of the pump. He replaced the O-ring on the pipe, identified other details concerning the area beneath the pump, and gave me helpful advice on how to keep the motor in good condition. Most importantly, he was able to get the pump working properly again. Many thanks also to Brandi at the Bear Valley store, who went above and beyond by drawing on her extensive contact list to give me references for highly competent technicians who could address the additional issues Emilio identified. I genuinely enjoy walking into Leslie's stores because the staff are consistently cheerful, friendly, knowledgeable, and willing to help. Thank you, Leslie's, for having such wonderful people on your team!

Leslie's manager sent someone to my home to provide an estimate for installation and material. I…read morewent in yesterday to purchase all new equipment and pay the materials and installation cost given to me on the contract. The manager was out so the kid left in charged stated that was not his job and he didn't know how to charge me. I asked if I could pay at a different location and he called his manager who I assume made him assist me with the purchase. He was very upset, kept saying that wasn't his job, he didn't know how, I was patient waited an hr for him to figure it on the screen, he finally said he's ready for payment and wants to charge me $700 more in installment than what's on the contract, he again stated I don't know this isn't my job that's what appears, they'll refund you.. I asked when? He states "I don't know, whenever" EXTREMELY unprofessional the whole interaction. The kid has no business working there. I thought he was high at first because he seemed out of it, very uninteresting and unwilling to want to help but no he just really has no knowledge of how to do his job which he also claimed was not his job, but after calling the other store they advise me it was and where not surprised. I left early from work to get this done. He stated the manager might be in the next day but would leave early. This is thousands of dollars in purchases, you would think there would be better customer service. This is my second interaction with the kid, the first one was similar but short and the manager was there so it wasn't a big deal but this time he was left alone and there is no way no one is aware of this employees worth ethics.

My pool was having problems with algae and current pool man had no way cleaning it, after…read morecontacting Judd, not only he cleaned the pool within 3 days, just in time to place the house on the market, he has kept the pool sparkling blue and clean for the whole time while showing. Thanks to Judd, the pool adds value to my property.

Needed our pool touched up for years. The guys from Living Water took such great care of us. They…read moredrained our pool, cleaned the tile and applied pebble coat. Love these guys!

West Coast Pool Service and Repair recently replaced my pool pump after the old one stopped…read moreworking. They weren't the cheapest quote I received, but they were right in the middle and were the only licensed pool repair service among the companies I considered. They were responsive to my questions throughout the process, and the installer was efficient, professional, and had the new pump installed quickly. Overall, I'm very happy with the work and the experience. Would I hire them again? I hope I don't need to anytime soon...but if I do, I would definitely call them again.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

Very Rude ..!!!! May I think that's how you spell her name…read more We made a order online and my friend put my name in the order also to pick up and she was very very rude and refused to give me the order My friend had to call again to tell her to double check because he put my name in the order and she didn't even apologize for her mistake very unprofessional and nasty attitude The guy I don't know his name but he was very nice This happened Tuesday 07/16/24

I've been coming to Leslie's on and off for several years now. They generally have everything you…read moreneed for your pool or spa. Heather and the staff are awesome! They're always willing to help you and give you sound advice on your pool chemicals. Thank you Leslie's for having such a great staff.

I have used Butch's Pool Service several times over the years. The last time I needed to replace an…read moreintake pipe for my filter canister. He is very reliable, honest and responds in a timely manner. Prices are very reasonable and the work is competent. I would not hesitate to use his services again.

Not honest people... They told me I would need a computer board for my heater maybe 2 and said they…read morewould cost 800-900 each. On Amazon they were only between 90 to 95 when I told them that they declined the job because they wanted to rip me off. Beware who you hire. There's a bunch of crooks out here.... Definitely do your homework!

Amazing service and repair! I interacted with Yasmin who did all the communication and scheduled my…read moreinspection and repair. Tom was the technician and did an amazing job. I had a small leak the week later that was a simple fix so Tim came out again. The inspection was $150 and the part was pricey for a new motor, but my spa is 9 years old. I highly recommend The Hot Tub Doctor!

We had a great experience. Our hot tub was running constantly and not heating the water. The guy…read morewho came out was very friendly and treated us well. Prices were very good and they didn't gouge us like I feared. Will definitely be using them for an annual maintenance check.