So the time came and the cleaners were there promptly. However, it was the guy who was the one I…read morewas msging with that came to the door first. Apparently he had one other cleaner in the van waiting for him to assess the cleaning situation. I did say in my quote that it was a move-out cleaning service to clean one room and two bathrooms and when he came, he said it was for one bathroom which he verified in his quote that it was indeed for two baths. He can't assume that every move-out cleaning service would be empty bc I live there too and would have a service like that anytime someone I rent to would move out. I think that's fair enough. He had me pay more and at this point, I wanted to get it done so I agreed. I did feel as if it was a bait and switch situation. I'd say they did a decent job in cleaning and felt the bathrooms were cleaned to satisfaction. I did feel however that the mopping was done too quick. I wasn't there to supervise since I had to go get ready to head out, but by time I went upstairs, it wasn't like 5-10 mins before I heard him shout out that they were done. Even after the bait and switch prices, I still tipped them. But would I use them again, probably not.

We hired this company for a move-in cleaning, and unfortunately the service did not meet…read moreexpectations. Two cleaners came, but the results were closer to a light day-to-day cleaning rather than the thorough move-in cleaning we paid for. I had already done a post-construction cleaning, and told the cleaners not to move furniture -- just clean visible areas. Still, many areas were missed, including the downstairs cabinets, fridge, and even the bathroom. All the appliances upstairs are brand new, so there wasn't much to do there, but I expected at least basic attention to detail elsewhere. They wore their shoes inside during cleaning until I had to ask them to remove them. They mopped with so much water that puddles ("water ponds") were left on the floor. When I spoke with the owner afterward, I was told that things I would normally expect in a move-in clean -- like window tracks, cabinets, and wall wiping -- were not included. Overall, it seems they are only set up for very basic surface cleaning (like making the bed or wiping counters), not a proper move-in clean. I paid full price, so lesson learned -- but I cannot recommend them for anyone looking for professional move-in or deep cleaning services.

Amazing! Two Maids and a Mop exceeded my expectations. Scheduling was a breeze, and the overall…read morecost seemed reasonable. The two ladies arrived a few minutes early and got right to work. We requested the premium service, and they did not disappoint. The house was thoroughly cleaned in 90 minutes. They cleaned spots that other services routinely miss. As a result of the amazing service, we happily signed up for biweekly cleanings.

The Most Wonderful company to do business with. Just hired them to do weekly cleanings for me and…read moreit's the Best decision I've ever made. From scheduling, maids arrival, and them making sure you are 100% happy,Customer Service is their priority. Everyone from front office to the maids themselves, they Want you happy!The maids are prompt, detail oriented, respectful , very careful, courteous & trustworthy.I Highly Recommend them . 5 Star service Every time!

Best company I ever seen. They dedicated on every corner of the house. They are a great team. I…read morehighly recommend you the service. don't hesitate to call them.

500% the best cleaning I have seen in years!!!!! My wife and I have been looking for a cleaning…read moreservice since we moved into our new home and of course my family members suggested their cleaners, but I just wanted to step outside of the box and find one on our own. I came across M&M Cleaning Services on Yelp and the reviews are true to word, just WOW!!! I am pure disbelief at how clean the house is, especially after the endless hours Becky and Brian spent cleaning every corner, since this was our initial deep clean. I can't wait to see them come back in a month for the general cleaning. Having their extra hands is extremely appreciated and I would definitely recommend their services, plus you can't beat their competitive pricing! You won't be disappointment, trust me! Thank you so much once again Becky and crew!!

First time using a cleaning service and I primarily went with this service because they had pretty…read moregood reviews on here and their price came in lower than almost everyone else. Sorry...but my experience was much different than the other reviews. Maybe it was just the crew I got but they left a LOT to be desired (and cleaned !!) They arrived on-time and I showed them around at what I wanted to have done. I specifically told them that there had been some renovation work done in my condo and I wanted a very good dusting of everything because I had guests coming to stay with me. Because I wanted the place to be really clean, I paid extra for the "deep cleaning" and the "move in / move out"...which according to their website would have them "pay more attention to details (make your home look brand new)".......I seem to remember my place looking much differently when I moved in ! I wanted to stay out of their way so I went out and ran some errands. When I returned about 90 minutes later they said they were just finishing up. One of the ladies walked me around a few places and showed me the work she had done (primarily in the living room and back bedroom). I could also tell they had cleaned the kitchen area and stove. What I saw looked fine and I made the mistake of assuming that the rest of the place had received the same amount of attention...boy was I wrong. Apparently the lady showed me the only places they did pay any attention to. After they left I found many places that had not been dusted at all (primarily picture frames on walls and objects that were on shelves). What really got to me was that I also found several areas where they had basically wiped down the front "easy to reach" places on shelves but made absolutely no effort to pick up items and dust under them, or even dust between items....just a quick swipe along the front of the shelf and that was it. I also found the guest bathroom mirror was wiped down, but that streaks remained all over the mirror (almost like they had used dirty water or something to clean it). In addition, the master bath shower door looked like had been sprayed with some kind of cleaning solution but no effort had been made to clean it off of the parts of the door that were close to the floor. One whole corner of the master bedroom wasn't touched. Admittedly I had 5 or 6 rolled up posters in the corner and I did not move them out of the way. I guess I just expected that they would be moved by the crew.....but there were no instructions or guidelines provided to me prior to the crew getting there that I needed to move any objects that were in the way of areas I would like to have cleaned. Yes...I can be faulted for not looking at everything in fine detail before the cleaning crew left. I made the bad assumption that my whole place was cleaned as well as the areas I was specifically shown. Lesson learned.

The website was incredibly user friendly and easy to make a booking. I gave a special instruction…read moreon how to get in and they followed! They did a great job cleaning my home and I will definitely use them again!!! Thanks

Our house was a disaster (2 small kids, 2 parents with very busy jobs) and the Goddess Cleaners…read moremade it look unrecognizable. They organized our primary bedroom and closet, and I was shocked at how amazing it looked. Their work has taken a whole level of stress away. We now use them monthly and I look forward to our monthly cleanings.

Can't recommend - Scheduled a cleaning with them a month out since they had a great offer to…read morepromote their business. They asked to reschedule and when we did they did not show up the day of. The reviews do not seem authentic either, just be vigilant if you do choose to have them clean your home. *edit to add: they did not show up for the scheduled cleaning, and instead told me they went "intentionally offline" with no prior communication. They then withdrew their offer with no apology, and told me it's because I left a review. Also note, they say they are a new business but also claim they have cleaned millions of homes*

TLDR: Based on the dishonesty of the business manager, WellNest gets one star. WellNest's business…read morepractices in how a client is charged seems unfair I was getting my house ready for sale and was told WellNest would do a great job. A crew of two arrived at the appointed time. When my husband made the appointment, he specified a 'move out' cleaning, and I personally stressed to the crew the windows, baseboards needed extra attention. I took for granted that when they arrived, they would know what they were supposed to clean, but in actuality, they diid not. It seemed they did a cursory wipe down of surfaces, most cabinets, and then mopped the bedroom and living room floors. The blinds were cleaned, but not all the windows. We still found dirty/dusty areas in the bathrooms and closets, and certaIn cabinet doors weren't even touched. They also didn't touch the kitchen floor, the stove, or the fridge. My husband reached out to the owner, Phil H via email, regarding the lack of attention to detail. Phil thanked my husband for emailing and not leaving a bad review, and assured my husband the work done by the team would be of no charge to us. BUT, we were still charged $351 - without any warning or further discussion with Phil. Another email was sent to Phil inquiring about this charge. Phil stated that the charge is just based on hours worked and the charge would have been higher had the crew stayed longer and been more attentive to the cleaning. Since the team was not attentive, we will be given a $25 credit. **If anyone requires the emails for proof, I'll gladly post them on Yelp.

We used to use WellNest, but moved and got another cleaner that was ok. Now that we are settled in,…read morewe've resumed WellNest and I cannot believe what we missed during that time! The team who cleaned our house did a fantastic job, everything looked good, smelled great and although they moved quickly, they took care. They were careful not to do the things we specifically asked to avoid, which was very important to us--nothing worse than taking the time to point something out and being ignored. Alreday looking forward to our next cleaning!

Predatory service they charge me $480 for a so-called four hour service that only lasted three…read morehours the maids left early and did not clean when I called them to clean which was the most important the kitchen stove and fridge they started upstairs instead of in the kitchen and where most of the bathrooms were. They showed up with one extra person early at 7:22 when they were supposed to arrive at eight and they charged me for that, and I played a long it's a first time may be a big job they've got a lot to do that day. Whatever just a terrible service because of the customer service the ladies were really nice but because of their owner they were afraid to do anything and go over there time

I really hate to give a bad rating to folks who do the very hard work of cleaning homes, but I have…read moreno choice in this case. The maids arrived an hour late, which is not a huge deal, but then one of them started telling me why. She said that the client she had just left refused to pay and then gave an undeniably racist comment about the fact that the person's race had something to do with the fact that they did not pay. She literally repeated the claim after I asked for clarification out of utter shock. As someone with an interracial family, and as a decent human being, I was appalled by the comment. I honestly wanted to kick them out of my house right then and there, but she didn't even understand my outrage because of the language barrier, and her coworker had already started cleaning. But I also wanted them gone as soon as possible. It was so unfair that I was put in this position of having someone making these comments in my own home. It's a good thing my interracial family members were not there at the time, particularly the kids. Imagine your children hearing racist comments like that IN THEIR OWN HOME. I respect the heck out of people who do hard work like this, and I normally tip generously to show that appreciation, but I cannot abide racism from anyone, especially not in my home. Oh, and also they wore their shoes inside, and even upstairs! It was rainy and gross outside and they didn't have booties for their shoes or anything, they just came right in and went up to the carpeted 2nd floor with their shoes.

They kept me informed every step of the way, which I appreciated. I felt like I was in good hands…read more The technicians were knowledgeable and answered all my questions. Best of all, no more mold in my bathroom! Would definitely call them again if needed.

We hired them yesterday to clean our sofa , and I'm very impressed with the results! The technician…read moreexplained everything, and got rid of stains I thought were there for good. He had a great attitude and the price was very good! Definitely calling them again!