I had an unfortunate incident when a person threw a glass bottle through my winsheild when I was…read moredriving at a high rate of speed. I was unharmed but my winsheild had a hole the size of a softball in it and I was stranded about 1 hour from my destination. Max from Loyal towing showed up as my AAA tow service and I couldn't have been more grateful. Not only did he advise me that the place I requested the car be towed did not have a secure yard but he called his boss and arranged to have my car towed to the Loyal Towing secure yard in Sacramento and safely stored until I could have the windshield repaired. (They did not charge me to keep my car on their lot for two nights) The people at Loyal towing also helped me find a person to replace my windshield the next morning (safelight winsheild repair quoted me two days later and a much higher price) and the gentlemen who replaced my windshield was prompt, fair and just an all around sweet guy! Overall, the people here made a scary and unfortunate incident turn out alright. I'm very happy to share my experience if it helps this solid business. I encourage anyone who needs honest and professional help in the towing department to call the people at Loyal Towing.

Adj: Atrocious and Awful!…read more Really not sure how this place could have 4.1 stars on avg. But on a cold January winter day, one of our couple of weeks new tires lost air gradually and we had a flat. Thankfully, we were not on the freeway when this happened, but were on a residential street. Unfortunately, we were not within walking distance to our home or even close to our neighborhood. Nevertheless, we were so glad that it was a sunny and kind of warm day after quite a few rainy and stormy days, so at least we didn't have to wait in the wet and cold outside. I called my insurance company who sent Loyal. After over an hour, I was like, they said they'd be here in 45m, so I called our insurance back, only to find out that Loyal canceled on us w/o notifying us and our insurance co barely just found out and so they just rerouted the service order to another towing company! I was not a happy camper. Yours truly waited on the side of the road for most of this time by myself in order that a Good Samaritan, living in the house right where our car started losing air quick (thanks to my hubby for noticing, I'm not sure I myself would've noticed until it was really flat) could take my husband and my kids to my in-laws kind of nearby and borrow their (hardly driven) car (they are too elderly to drive to us for those wondering) to take the kids home and come back for me. Again, it was really a blessed day to have a flat b/c it actually was so sunny it got kind of warm, but after 2+ hours wait, the sun was starting to go down... Time is money so wasting my time = terrible value! Come to find out, Loyal is NOT even a local company, I know it shows they have a local address and number, but our insurance company directed me to a San Diego number when I asked for Loyal Towing's number to call myself and complain. I'm not sure that would do anything, but in any case, the only contact number we ever got was to a San Diego number where the central call center for Loyal is located. Lesson learned that if we ever need roadside assistance again and my car insurance sends Loyal, I'll immediately ask to have a different company sent. Thanks to all other Yelpers reviewing Loyal Towing who've also experienced terrible service (or disservice and no-service in my case), so others will know to avoid them like the Plague they are!!!

My call stalled when I was driving my 2004 Mazda 3 2.3L Automatic and just won't engage in any of…read morethe gears. So I sat in a Church parking lot doing a google search for towing. I came across Last Call Towing and called their number. Malachi Malone picked up the phone and I explained that I needed a tow. He was quick to respond and also told me had another client that he was working with. Told me it would take about an hour or so. I said no rush. I ain't going anywhere. Gave him the area I was at and the exact location where my car was in the Church Parking lot. He got my car on his flatbed and towed me home two (2) miles from where I was stuck. Malachi is very friendly and thoughtful. He even got my car on my sloping driveway to where I don't need my car to be on the street if its' going to sit there for a while. He also gave me some recommended shops to help since me I told him I was cash strapped and understood my situation. If you even need a tow, especially in the Roseville area. Give them and Malachi a call. Last Call Towing services all the Sacramento Region Area. Thanks Malachi!

I used last call to tow my 2006 Mustang although I have nothing against the owner I don't feel like…read morehe knows how to run a business successfully especially being polite to his customers. I told him right away that my car had a flat tire which is why it was being towed and it's super low to the ground. He said My car is not low and he tows low cars all the time way lower than mine. He proceeded to scrape the entire rear of my car, exhaust tips and rear bumper cover When I pointed it out to him, he got defensive and angry, and very aggressive towards me and tried to fight me. I would definitely spend a little more money and go somewhere else if you want peace of mind with your vehicle.

He was on time as promised. Very friendly, and got them job done. Would recommend him.read more

NPF Mobile Services did a great job diagnosing and replacing my battery. He was super knowledgeable…read moreabout other issues I was having with my car. I highly recommend him for your car needs.

Devon was awesome! My son and I were driving home when we ran over a pile of wood planks in the…read moremiddle of the road. Within a couple miles the tire pressure started to drop. Lo and behold there was a puncture in the tire. We tried to make it to Les Schwab and they're closed on Monday's. Google searched nearest tire shop and the Mobile Plug came. Called Devon and within 30 minutes he came to the rescue and literally plugged the tire. The guy is a godsend!

We caught a flat on the 99 south of Elk Grove in the middle of the night, Devon answered the call…read moreand didn't hesitate to come help us out. He had the tire on hand we needed and came immediately. He was super professional, answered all of our questions and his pricing was reasonable considering the distance he traveled to meet us. I couldn't have asked for anything more. Thank you

My car was broken down and I waited 3 hours for USAA to send a tow truck. After 3 hours, I found…read moreout that they weren't coming! I called Jami at Fast Service Towing, and he gave me a fair price, and was only 16 minutes away. He let me ride with him to the shop, and we had great conversation. He's punctual, thorough, and friendly. Great job!

Naqib was amazing. Answered the phone listed on this yelp page after a couple rings. Told me it…read morewould be 45 minutes and texted me a few minutes later and said he could be there in 20. My truck was stuck in between the driveway and the street and he helped me and my elderly father push it into a place it could be towed. He was very conscientious and safe and very polite. Whole thing was only $160 to take it a few miles. Thank you Naqib you were awesome!

The only thing I see that needs improvement are the fact that they don't back up their drivers and…read morethey do not care about the safety of the passengers that the drivers are driving around..

Jamie was professional and courteous. The first company that Stalantis sent could not towi my truck…read morebecause they had the wrong equipment.

Jake was great, communicated his eta and got my broken down car loaded up fast. Had me and my car…read morehome quickly and even dropped my car perfectly into my driveway. I will be keeping his card on me and will be recommending him to anyone that needs his services.

My experience with Jake at Breakdown Buddy was great! Good…read morecommunication, competitive / reasonable pricing, timely and friendly service, and took great care of my vehicle. Hoping I won't need tow service again too soon but when I do I'll be happy to go with Breakdown Buddy again!