Keenan was one of the best technicians I've ever experienced as a plumber. His attention to detail and ability to explain my problems to me made it so easy to understand. Not pushy , super chill guy. If you can ask for him specifically, I've read the most 5 stars about him. Nobody wants to buy expensive repairs especially in today's day. If I could do it all over again I would because the value & customer experience I received from Keenan and Anywhere Rooter. read more

We are having a horrible experience with this Company. My Sister, who is 84 years old called them because they showed up on Google close to the top. My Sister does not understand anything about sponsored ads. She had a leaky faucet in her bathtub. They proposed cutting into the wall all kinds of things. They had her sign an agreement and charged her upfront for the work to be done. My other Sister, as soon as we found out, contacted them and told them that we wanted to get a second bid before proceeding. We ultimately called another plumber, who fixed the problem for much much less money. We dealt with Torrence as the plumber and he seemed to have the authority to help us. But alas, he does not have that authority. We have sent an email recently trying to recoup some of the money that my Sister has spent, but they are non non responsive. Stay away from this Company! I am researching how to report this company to the department of regulatory agencies. I would appreciate an impartial investigation into the business practices of this firm. read more

I tried this place bc of the Google reviews. Only now did I see the Yelp reviews and apparently I should have saved myself the trouble. Anyways I made appointments 2 times for sewer inspections. Both times they gave me a 4 hour window and then proceeded to run over it. The 2nd time was egregious: they told me 1-5pm. I called every hr after 5pm for an updated ETA. They said they were coming each time. Then finally I call again around 9pm and they said they are still running over and will have to do it tmrw morning. Something is really wrong with the way they operate when they go 4 hours past a 4 hr window and dont even have the curtesy to call a customer to tell them. Its been an absolute waste of time dealing with them and no I didn't try to reschedule it for the morning knowing there's a decent chance they'll just do it all over again. No thanks! read more

Cordero, the plumber who came, did a great job. I had a toilet replaced along with a water cut off valve that wasn't working. He was friendly, professional and did the job in a timely manner. read more

Had a pipe burst and they helped after hours. Cordero arrived quickly when needed and the replacement went smoothly also thanks

Not a good company/extremely poor customer service. We had a clogged kitchen sink drain that we tried to clear with a 25' auger to no avail. I contacted Lakewood Plumbing Experts (5 stars on Google), they forwarded my call to 'local' plumber Anywhere Rooter. Anywhere Rooter plumbers showed later in the day and tried a 65' auger to no avail. They suggested hydro-jetting at $1350 which was to include a post-service pipe video and all service charges, taxes, etc. Though I thought it pricey, I was fine at this point and agreed to the charges since I was leasing and wanted to send the video to the homeowner. The line was cleared and they ran the camera so I gave them contact info and a check. Check was cashed next day, but neither I nor the homeowner received an invoice or video so I reached out to their company. They forwarded me an invoice which mis-spelled my name and only listed Hydro-jetting @ $1350 with no further detail. I emailed back asking for the correction and a breakout or at least a re-hashing of the situation and the services provided so I could provide it to the homeowner for reimbursement. One week later, I called - said they'd do it - did not. Two and three weeks later, same, but with increasing hostility from customer service. On the last call they said they'd provide the video taken for an additional $250 though the plumbers said it was included. I told them that was ridiculous and that this was not the way to gain follow-up service requests or endorsements - they stated that they were OK with that. The plumbers seemed to have done a decent job, but pricing was high for the services that were provided and customer service was beyond poor. I'm negotiating with the homeowner for partial reimbursement. Look elsewhere for your plumbing needs. read more

Don't do it, total scam. WAY over priced. 2 hour job quoted $1900 to install gas line to fireplace. Then dropped to $1225 (37%) to try and win job by "not charging for labor." Labor $395/hr and $1100 for parts. I can buy the parts from HD for probably $100, I'll give them $200. Then $2100 to install stand-alone bathtub where the rough-in is already installed. It's literally place the tub and tie into the already installed drain then install the filler tube to an already installed valve. Maybe a one hour job. AT BEST!! Absolute total scam. read more

get ready to get scammed. The prices we were quoted were around $1000 less than what were charged to our credit card. when asked for invoices with charges explained they were not provided I was told $400 was the charge for using a credit card. The repairs were for a rental unit which is too far for us to personally inspect. We let the tenants arrange for repairs. They were in a hurry to get the repairs done so we just went with it.. We ended up paying $13000 for a water softener and hot water filter based on what Keenan told us. Had we checked around we probably would have paid about $3000. Be where of predatory local businesses. read more

We had a horrible experience with Anywhere Rooters. We had a sewage gas smell in our brand new house and called them to check it out. On the first visit they claimed it was a wax seal in one of the toilets which they charged us $300+ for only to have the smell continue to be an issue afterwards. We called them back and they sent someone else out who said we needed to get the pipes hydro-jetted and it could cost $1500 dollars. At this point we did not trust them at all and called another plumber who came by and found the issue in 10 minutes (the builder installed a vent pipe improperly) and charged us $100. We could have been out 2k for our problem to not be fixed so we would not recommend them at all! read more

I had a pinhole leak in a hot water line in the basement ceiling. The ceiling had already been opened and the drywall removed. The technician fixed the leak in 20 minutes. So, 20 minutes and $20 worth of 1/2 inch copper and the bill came to $700. Total rip off. Run, don't walk, from these predators. I'd give zero stars if I could read more

Be careful of this predatory business. They charged us a $129 dispatch fee which they do not disclose ahead of time, and will refuse to leave your property until you pay it. My pregnant wife was very uncomfortable with their insistence on payment in-person- unfortunately I wasn't there to refuse payment. They also rescheduled the appointment 3 times. Feel free to do business with them if you want to support modern day extortion. BTW - We reached out to multiple businesses for a quote. Others disclosed their dispatch fee upfront, so there was no surprise. I am not disputing businesses needing or wanting to charge what they need to in order to protect their time and resources. What I find extremely unprofessional is lack of upfront disclosure then threatening tactics after the fact. read more

Great work offered by the Anywhwre rooter team. Great water heater installation. They were fast, effective, and answered all my questions. The cost was also affordable. read more

Anywhere Rooter - Water heater - Plumbing Near Me - Aurora, Colorado

Don't waste your money. This is what they installed in my sink and stood by it. If you don't know, 2 seconds of googling "is a flexible p trap/drain okay to use" will tell you this is a half baked solution. Started leaking 24hrs after install. I already have someone coming to fix this and they refused to give any money back. $400 completely wasted. read more

Anywhere Rooter - Plumbing Near Me - Aurora, Colorado

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SCAM! DO NOT USE THESE FAKE ASS SCAMMING DIRTBAGS! I had a water leak coming from my shower and into my neighbors unit below me. I called a plumbing company called "Corey & Son's Plumbing" first and some how the number I called got directed to Anywhere Rooter. Many scam artists and businesses use this method where you think you are calling a different place based on your Google search and it sends the call to their business line. Anyway because this was an emergency I wanted to get this fixed right away for not only myself but for my neighbors, this so called plumbing company came out, "fixed the problem" and charged me almost $3k for the repairs and services. Which i thought was too expensive! They even charged me $130 to run my credit card! What a crock of bullshit! But whatever got it supposedly taken care of. Took a shower a few days later and the water leak was not fixed! So I called the company back, asking them to come back at NO COST to repair the leak they failed to fix in the first place and the best they could offer me was a 15% off deal which they quoted me $2k more to fix!? I told them to go kick rocks with flip flops!! I got a plumber out here recommended by a friend and we found the issue and the leak. The bathtub needed a new caulking job around the tub because water was leaking from the old caulk job. Easy $8 fix turned into me getting screwed out of $3k. DO NOT USE THESE CON ARTISTS! Reporting them to the better business bureau immediately! read more

Helped us out in a water emergency and fixed the issue. Cordero was respectful of our home and scheduled all the needed follow ups

Requested that these guys come out and looks at a clogged toilet. Sent them home, but like a spirit, after you invite them in they linger. Went with someone else who did the whole job for $95 bucks with flat rates online and no nonsense. TLDR: They tried to charge me through the moon ($1,800) and didn't leave my house after being asked to leave over the course of 2 hours. They charged me $125 to come out (which they didn't disclose up front) despite the guy "having new information" to try and convince me to give them money. The longer story. The "Plumber" with his 5 years of experience came up with four different levels of progressively cheaper option based on "new information" after I specifically asked him to leave. The first, " You have to hydrojet the mainline and it'll be $1800 and I'm giving you a discount because our older guys would charge you $2,200 or $2,300". For the record you can get a flat rate quote for $695 for that work, I also mentioned this to him. I then told him that we weren't going to do that work and would be getting another quote. He then DIDN'T LEAVE MY HOUSE and proceeded to do things there. He calls and tells me he has new information and that it would be $1525 because he will only need to hydrojet around the toilet area because everything else is draining. Making things up that couldn't be possible given the maintenance history of the system. Following that, he tells me they won't auger the toilet because the company has a policy against it but instead, he'll take the toilet off and try and see if he can shake it out. That would only cost me $300, but that doesn't typically work, so it'll be an extra 600 to replace the toilet. Speaking with his supervisor was just as bad, same tactics, "Augering toilets leads to confrontations with customers, so we don't do it". All of this, after he said he hadn't even tried to plunge the clog... Overall, worst company I've ever had come out to my house. Hostile tactics and pricing. Wouldn't leave the property, still can't believe that one. You're better off leaving a wild ferret in your bathroom with a toilet brush and bear mace than using these guys. read more

Anywhere Rooter charges $800.00 to replace three valves under my kitchen sink. If I bought the valves at a hardware store, they wouldn't have been over $15.00 for the valves. I guess they charge over $700.00 per hour for the work. They said they were in Johnstown, Colorado but are really in the Denver area. I was really in no position to argue so they got paid. The publics should not work with Anywhere under any circumstances. My effort to talk to a "manager" was unsuccessful. I could not get past the person who answers the phone. Avoid them at all cost!!!! read more

We needed a minor service done with quickly turned into several thousand dollar job. After the repair the "technician" wouldn't hook the water back up without an "upsell" Terrible company, nasty office people and elder abuse. read more

WARNING: PREDATORY SCAMMERS! $6,000 QUOTE FOR A $3,000 JOB & NO REFUND! I called Anywhere Rooter on Nov 1, 2025, after my water heater busted and flooded my basement. From the first call, they employed ABUSIVE, high-pressure sales tactics, calling repeatedly and DEMANDING my credit card for a non-refundable $265.15 "late night special" fee. They promised the fee would be credited if I hired them. This was a scam. The technician performed ZERO actual service or diagnosis--he didn't even touch the water heater. Instead, he instantly handed me an outrageous, fraudulent quote of nearly $6,000.00 for a replacement. I immediately checked local rates: reputable plumbers quoted the EXACT SAME JOB for only $3,000 to $3,500. Anywhere Rooter's quote was DOUBLE THE MARKET RATE! This wasn't a quote; it was DECEPTIVE PRICING designed to nullify the promised credit and fleece a desperate customer. The technician even exposed their incompetence by mentioning an "attic inspection" when my house has NO attic. When I contacted them twice to demand accountability and a refund for the $265.15 fee (for a service that was never performed), I was STONESWALLED. They flat-out refused to refund the money and refused to let me speak to ANY manager or supervisor. DO NOT USE THIS COMPANY. They prey on emergencies with high-pressure sales, issue outrageous quotes, and refuse accountability. I demand my $265.15 back immediately. Save your money and find a reputable local plumber. read more

Do not waste your time with this company. If I could give them zero stars, I would without hesitation. All we needed was a sewer scope inspection for our new home. When we called Anywhere Rooter, we were greeted by a receptionist who told us they were running a special and could get it done the same day for around $70-$90. She clearly stated that keeping the camera footage would be an extra $250, but since we didn't expect any issues, we declined. That phone call was the first and last positive experience we had with this company. They proceeded to no-show not once, but twice, for two separate 4-hour appointment windows. That's eight hours of sitting at home waiting for absolutely nothing. I don't even have an issue with this at first because I realize stuff happens. It was the lack of customer service that came next that really frustrated me. The day after they were originally supposed to come, I finally got a call around 1pm informing me -- with zero hesitation -- that the inspection would actually cost over $300. When I explained how unacceptable it was to waste our entire day only to be told we were misquoted, the receptionist couldn't have cared less. She was rude, dismissive, and didn't even attempt to apologize. Instead, she told me, "Well, I'm just letting you know that when the technician shows up he will be expecting $300." The level of unprofessionalism was honestly shocking. No accountability, no empathy, not even the decency to admit they'd made a mistake. I can't speak to the technicians because we never even got that far. But based on the customer service alone, I would strongly recommend staying far, far away from this company. read more

I called Woodmoor plumbing and they auto-routed my call to anywhere rooter. Avoid Anywhere Rooter at all costs! Grossly overpriced! Paying them to remove/replace a functioning but worn looking faucet and low-flow toilet resulted in a new wobbly toilet and a completely non-functional faucet and them demanding an additional $900 on top of an already overpriced job - just to make the new faucet have flowing water. None of their 3 employees that visited my house were actual plumbers. All 3 employees verbalized a "I just work here" attitude when questioned on their high prices and unsatisfactory work results. Now I have to pay another plumber to finish what I already paid them to accomplish - just so I have water running in my faucet as I had before they visited. They deserve zero stars. Worst service I've ever had from any company. read more

I scheduled service with Anywhere Rooter twice and both occasions the technician failed to show up. Each time I waited for several hours with absolutely no communication and no arrival updates. No courtesy call and no explanation. After the first missed appointment, I was assured specific service window. Despite that assurance, the exact same failure occurred again. This demonstrates a clear pattern of unreliability and a complete disregard of customer's time. As a result I have lost 2 full days for a service that was never delivered. I am seeking appropriate compensation for the time lost. read more

It all started with a leak in back of my house. They replaced a mixer valve and bathtub faucet. Next day no hot water in the tub but all other faucets had it. They canceled the next day appointment. The techs came out the following day, made an adjustment to the faucet and turned the hot water heater up ( which wasn't ever a problem) They told me to expect the heating elements to go out. maybe because the high temperature they set it at is harder on the elements? I would not recommend this company to an enemy. read more

Don't let them give you the upsell on there super expensive sewer line powerwash that is supposed to come with a sewer scope. Waaay to expensive and will take advantage of you if your in a tough situation. Never even delivered the sewer scope as promised. Total ripoff! read more

Daniel came out this evening to assess the leak in my showers and provided a thorough, detailed explanation of the issue and recommended solutions. The pricing was very reasonable, and I appreciated that financing options are available for those who may not be able to pay the full amount upfront. read more

I called this company out to fix a small and fully accessible leak due to a freeze. This company tried to take advantage of the situation and quoted me an over $900 quote. I declined and fixed the small leak for around $100 myself. I definitely felt as if this company tried to take advantage of me. I would recommend calling other companies first. read more

Arrived almost an hour past the 4-hour window stated. Didn't have the parts with him. Couldn't get any idea of the cost of the job until he was done. Then charged us $1104 to replace a 2-foot piece of copper pipe with a shut-off valve! RIP-OFF ARTISTS! I COULD NEVER GET A RECEIPT FROM THEM EITHER, EVEN AFTER MANY PHONE CALLS! DON'T HIRE THEM! read more

If I could give less than a 1 I would. This is the most unethical company I have ever dealt with. They lie, cheat and should be charged with elder abuse. They use in house financing that is fraudulent and get paid whether they complete the job to satisfaction or even do the job correctly. They quoted us $28,000 and then billed $35,000 for a job done poorly and not completed. They cut our sprinkler lines and it took over 2 weeks to even get any response or resolution. After threatening legal action against the owners Stephanie and her "brother" we finally had someone to show up and they still didn't fix the problem. They do shoddy work, have poor communication are unethical, and once they get paid you're screwed. DO NOT risk contacting this company of crooks. read more

This company employs friendly good looking sales people to lie, cheat, and take advantage of people who don't know anything about plumbing. They charged my Mom over $900 for not doing anything except schmoozing and gaining her confidence. Then they lied and said she needed over $10,000 worth of pipe repairs. We had another company come and turns out our pipes are fine!!! read more

Anytime Plumbing & Heating This company is blatantly taking advantage of people in urgent situations. They talked our elderly mother into paying $1500 to replace a toilet flange! And then when we tried to cancel the work because that is a ridiculous price for that job they wanted said they are going to keep 25% for canceling. They will not give any details about exactly what they are going to do. Leah (scheduler) is so rude as soon as you have any questions about what work is going to be done and why it is so much higher than other plumbers. They think they can bully people in bad situations and then when they realize they are getting ripped off, they keep your money. Do not trust anything they say and don't sign anything! They should be ashamed of themselves for taking advantage of elderly people before they can consult their family. Disgraceful! read more

We just had these people out to look at a broken toilet. They tried to charge us $1500 then we asked them to fix only one thing and the guy was supposed to have the part with him, he didn't, (not so sure this gentleman was even a real plumber) then we balked at the price and he said how about $1250? How about no and go away! Then he came back and asked for a trip charge of $125. Nope! The guy even told my husband he was a "router plumber " and couldn't fix it himself. Avoid at all costs. read more

DO NOT USE THIS COMPANY! They have an "F" rating on BBB. All negative reviews. They charged me over $4300 for a hot water heater that developed a leak. I have a written contract with them that clearly states a "90 day parts and labor" on the work that was performed. When I asked them to fix the problem, I was informed that my warranty was no good because "They said so"! Do not make the same costly mistake that I did. Please do your homework and find a reputable company that does quality work and honors their warranty! read more

Very disappointed. From a $150 (that then became a $350) snaking job, that then turned into a $2000 hydro jetting that was guaranteed for a year. One month later the same toilet is backed up and now I'm told that the one year warranty isn't good...but they will "generously" be willing to put the $2000 towards the next level of the repair. WOW. BE CAREFUL WITH THESE GUYS!!! read more

BEWARE OF "ANYWHERE ROOTER"!!! UNETHICAL RIP-OFF ARTISTS!! QUOTED $2,500 by Anywhere Rooter, but had other ETHICAL plumber install for $395! My shower faucet was leaking. Looking on Google, I picked a local plumber, 6 blocks from my house. I called the number shown and was asked to share my zip code. I was connected and arranged an appointment. Plumber was supposed to show up between 1-5 PM. I canceled a doctor's appointment and took the afternoon off of work to stay at the home to wait. At 4:30 PM, I called the number, making sure they were still coming. I somehow got a different company, that did not have me on the schedule. I called twice again, thinking I had mis-dialed and got TWO MORE, other, DIFFERENT companies- ALL at the same phone number!! At almost 7PM a totally different company, from 50 miles away, showed up. The phone number on his truck was not the number I had called. And his truck number was different from the phone number on his business card!! The fellow was pleasant enough but, he told me the leaky shower valve was a failed cartridge. He indicated with his hands it was about 10" long and 3" in diameter. "The cost of things these days has gone way up!" he said. He called his office and got me a "big discount" of $500, so my repair would be ONLY $2,500." He was bragging about all the $30,000 jobs he'd been doing! I asked him why, each time I called the same number, I'd get a different company? He said "his company pays $450 for each referral through the phone number" that looked like it was associated with my nearby plumber. (So I guess they pass that "marketing fee" along to us suckers, I mean customers.) I told him I'd call the next day to let him know if I could arrange to find that kind of money. I asked for a written estimate. It was emailed. It was an essay of our conversation and my trip charge paid, but no estimate amount, no parts, no labor, hourly rate, trip charge were even indicated. I took the estimate to a legal friend and they stated this company could charge me anything they wanted since they didn't put in a number! I asked them to resend a real estimate. They sent the same one with 2 spelling errors corrected and no price! They must take advantage of hundreds of people with plumbing issues. I AM THRILLED TO HAVE ESCAPED THIS POTENTIAL LAWSUIT! Their reviews online are HORRID! And rightfully so! I spoke with my dear neighbor and got a truly local, REPUTABLE plumber, who showed up early the next morning. He went over to Lowe's. Got the replacement part for the worn out piece. I was TINY! Maybe 4" X 1" (Not 10" X 3"!!) The part cost under $60! He did the job in 20 minutes. Trip charge, labor, 1 replacement part was a respectable $ 395! I AM NEVER CALLING A NATIONAL COMPANY AGAIN!! ANYWHERE ROOTER SHOULD BE AVOIDED AT ALL COSTS, (unless you're an Oligarch!!) read more

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I called yesterday and they said he would be here between 1 and 6pm to repair our rinnai tankless water heater. This kid of about 19 showed up at 7pm and you could just tell that he knew nothing about the water heater from the questions that he asked. He claimed that it was a bad gas valve and would cost 2500 dollars to fix so we should buy a new one from them even though ours is top of the line and only 4 years old. I requested a plumber and they sent a sales kid. He also was creeping my wife out asking where her husband was at. They charged us 129 dollars for a sales call. FRAUD ALERT read more

Never call this company!! I'm not sure they are even plumbers! He lied and said my toilet was broken and wanted to replace it for $1,800!! He was going to leave the toilet in the middle of the bathroom, not concerned about sewer gas in my house. He said he was getting a good deal for a little old lady on oxygen!!! They will not refund the trip charge . I'm probably going to go to small claims court. read more

Negative stars. This is a predatory company. Period. I was connected to this company by my hot water heater warranty customer service hotline-the connection just went out to whatever plumbers in the area were open after hours, and I didn't have time to research the company before being connected (I didn't even know who I was connected with-I had to ask!). If I had slowed down and taken the time to research them before scheduling the service call, I would have saved myself $1289-which is essentially what I paid for a service call with no service received. Also, my hot water heater is 3.5 years old...unreal that it would require such an expensive fix so soon. The technician, Keenan (no last name given on his business card), came out at 10:30pm-showed up with no tools, did not seem knowledgeable or professional, but was able to tell me it would be an $1800 fix. For whatever reason, I was nervous and wanted to have it repaired before the long holiday weekend after spending a week without a consistently working furnace. They asked for 70% down before the repair, which I questioned and was told this was standard practice. I felt so uneasy about handing over my credit card to be charged on a broken phone with a sketchy square attachment. But that is how this company works-they put you on the spot, create a sense of urgency, and make it sound like it is the only way and they are the only ones who can fix the problem well and in a timely manner. They also promised me a 10 year warranty on the replaced part-they said that is why the fix would be so expensive. When I read the invoice after it was sent later that morning, it is actually a 90 day warranty...so they were dishonest about that as well. I was not verbally notified of the 25% cancellation fee before I was charged-I was asked to sign multiple documents on a phone with a severely broken screen (on which the document was not visible, just the line to sign...again, that's on me-I should have asked to see what I was signing, but either way he did not disclose this cancellation practice). I scheduled the repair for the following afternoon. The next morning I took my time reading reviews about the company and instantly felt sick-not just that I had been super scammed, but I was worried to have these people do any kind of work in my home because I feared they would make matters FAR worse. I called and cancelled my service (in under 24 hours of having scheduled it)-during which, Stephanie, the customer service technician was pushy about me cancelling-she even threatened that they were the only company in Colorado that had the part I needed for my repair (another lie because we had a WAY BETTER COMPANY come out and do the repair the same day with this magical elusive part--see end of review for the company we ended up using). I have tried multiple times by phone and email to get some sort of documentation that a refund is being processed (even if it is only for half of what I paid, making it a $616.43 service call with no service performed). I have called, emailed, and received no written documentation or a case number or anything related to a potential refund. So I recorded a phone call with Stephanie this morning (I notified her I was recording) asking for the specific amount I can expect to see go back to my card-$673.05. She said I paid with a check (which I did NOT), and that my refund would be processed within 4-6 weeks (which is crazy unreasonable). I let her know during this recorded call that after reading multiple reviews from people who are still fighting to receive their refunds months after the initial transactions, that I would be disputing the charge of $1289.48 to be only $616.43, which would essentially give me the $673.05 refund I am expecting from this company. My credit card bank is working on this dispute as of now. Anyone who works for this company should be ashamed of themselves. I am a public school teacher and my partner is an electrician. We do not have disposable income, and our emergency fund shouldn't be drained for triple what something should cost. I generally trust tradespeople who come to our home on their pricing because my partner chronically undercharges his clients because he has such a good heart and actually cares about the people he is working to help. We ended up finding same day service for a third of the price from Front Range Water Heater and Excavation...Tim did a great job and we have a working water heater. Thank you Tim for helping us out on such short notice, for working after hours without grossly overcharging us or taking advantage of us like Anywhere Rooter. read more

Denver Colorado Bait and switch scam. Exact same scenario as a couple other reviews on Yelp. Toilet not flushing, came out and snaked. Was told the snake would not clear obstruction and brokeoff in drain. Recommended hydro-jet. Videoed and hydro-jetted the drain. Cleared obstruction. Bill went from a few hundred dollars to $2,990, and we were told 25 foot of cast iron pipe had to be replaced at a cost of $11,000. I asked for video of problem three times, on the fourth request they told me they do not keep the videos more than 24 hours. After asking more questions they became very defensive. In fact Kevin got rude and obnoxious. read more

I would avoid this company. My experience was frustrating, expensive, and handled poorly. * They quoted me $1,045 thinking it was a much bigger project than it was. In the end it was a simple 15 minute job, but they still charged me $1045 * Called twice to dispute the charge--no callback the first time, and second time manager just "gathered info". Nothing resolved thus far. * Wasted 19 hours waiting for workers: late the first day, no-show the second, very late the third. * After 18 hours of waiting, I tried to cancel and cut losses. A rep lied and said someone was en route--another rep called 30 min later saying the tech was still cleaning up a different job. * The plumbers did fine, but it wasn't a difficult job. * I walked away feeling ignored, misled, and taken advantage of. Very incoherent company. read more

Charging fees that shouldn't be charged for cancelling within time given and being very rude ....