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    AO Sword Firearms

    3.9 (101 reviews)

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    Brandon B.

    I am an African-American disabled Air Force Officer and I was looking to purchase a new handgun, specifically a Glock 19 or Beretta. However, I was met with immediate poor service by the staff there, in particular, David, the store owner. Not only was there a one (1) hour and a half wait to even get in, but once I did get in, none of the staff wore face masks. Further, David, the store owner, limited the number of patrons to six (6), but had no sense of urgency or concern to help customers in a timely manner. It should also be noted that I only went to this store because my friend (a white male) recommended it. Nevertheless, I was met with a combative tone and attitude by David, the store owner, who unnecessarily interjected himself into my shopping experience with snide comments. I don't usually notice or comment on the personality of salespersons, but this store owner had such a twisted and self-absorbed way of speaking that he is practically a walking case study of narcissism and self-delusion. For instance, as I was completing the state required firearm safety certificate test David, the store owner, again interjected and instructed me to move to the back of the store to complete the firearm safety certificate test even though the direct salesperson that I was working with had previously told me that I could complete the test at the counter while she went to get the gun that I was purchasing. David, the store owner, without prompting, said that he was "overruling" her instruction to me, and was now requiring that I complete the firearm safety certificate test in the other room without any explanation or rationale. In short, David, the store owner, just gave me an "order" to move even though he provided no reason for why he was requesting me to do so. It was just something that he wanted and ordered me to do just because he was the store owner. When I asked him why, David, the store owner, angrily said, "Is there a problem?!" Then before I could respond David, the store owner, demanded the firearm safety certificate test paper back and said, "We will not be selling you a firearm today." I want it to be known, that I do not write this review because I want to lambast a business owner nor do I have an issue with how a person runs his or her business. The reason I felt compelled to write this review is to inform future patrons so they know what to expect. This is the same thing that I would've done if a young airman came to me and asked for advice on what to expect at a new base and any relevant local Air Force instructions. When you patronize a store you should be well aware of who runs it and how they run it. I, for one, do not recommend that any person of color or any current active duty or retired military personnel patronize his store because he doesn't live by the same code of conduct that I dedicated my life to uphold or hold to be true. That's honesty, sincerity, honor, respect and integrity. The fact that David, the store owner, treated me differently due to the color of my skin was readily apparent in his actions and words and that I cannot respect.

    Albert B.

    I must reluctantly give a 1 star review. I say reluctantly because I am a business owner and I get how hard it can be. I am also a customer, and I was not treated right. In fact, this place was horrible. I dropped my Ruger 45 pistol off around September of 2016 for a repair. I was expecting a month or two wait and a 50-100 dollar bill. Come Christmas time I started calling to find our what was up. Three times I was told they would check and see and get back to me, but nobody ever did. The forth time I called I explained that I really needed my gun and would be willing to come pick it up and move on, no hard feelings. Once again, " I will check with the gunsmith and get back to you ". Nothing. No call. No email. So, I go in and politely ask for my gun. No problem. I got it back, but here is where it goes from too busy to deal to complete b.s. The owner, a nice enough guy, comes out and says he couldn't find the replacement part. Moreover, I would never find the part and would join the ranks of P90 owners with broken magazine release Springs and useless guns. Something did not feel right. I went and did a Internet search and found out that true, the spring was discontinued. But, in the same page of search results was an ebay link to a guy stocking Springs. Bam, before I left the parking lot I had two Springs ordered. A couple of YouTube videos later on how to replace the part I did it. The whole time I was working on the gun I was getting more and more annoyed that my gun had sat there for 4-5 months and the part was readily available. Meanwhile, the whole time I got a deranged former employee stalking me. I went to the city for a restraining order but you know what? I NEEDED my gun. Like I said, on the phone over all the calls only to be lied to. Here's the deal; if you are going good to lie, make it a good one. Or just say, I can't deal with the b.s. repair because I'm too busy making rifles and that's what pays the rent.

    Joshua K.

    Had such an amazing time in your shop today! My first time in and I guarantee not the last! From making me feel comfortable asking questions about subjects I'm not yet familiar with, to walking me through what I might need based on what I described to David! Thanks again to both David and Drew for talking the time and helping me with my purchase!

    Cerakoted Glock 34 frame. Tactical grey. Masked the back strap and finger grooves. Absolutely no visible bleed over.

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    Business owner information

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    12 years ago

    Friendly knowledgable staff. Good prices and very welcoming environment. David is an awesome gunsmith.

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    Pretty nice shop. They do have quite the assortment of offerings, including quite a few firearm upgrades.

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    10 years ago

    Again went to ao sword has a very good time professional people great knowledge base pleasant atmosphere

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    I recently had some gunsmithing done here. David did an outstanding job! Real quality workmanship. I highly recommend AO Sword.

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    Page 2 of 3

    Ask the Community - AO Sword Firearms

    Firearms Unlimited California

    Firearms Unlimited California

    4.9
    (62 reviews)
    1.4 mi

    if you have never been to Turners DON'T You take # wait for…read moresome idiot who thinks he's cool. FUCA you walk in sit down have friendly conversation with knowledgeable honest MEN! THANK YOU

    Last weekend my wife along with some friends and I attended a charity event at a local brewery for…read morethe Rocky Mountain Elk Foundation and part of the activities was an auction. Firearms Unlimited was one of the evening's sponsors and my wife ended up winning a purse along with an M&P Shield 9mm. Once the auction had concluded we met with one of the FU owners who took down our information and gave us instructions on where their store is located so that we could go begging the DROS on the pistol. This morning my wife and I arrived right around the time they opened and we were greeted by a young man named Tom. We explained that she had won the pistol and were here to begin the process. My wife is pretty familiar with firearms since target shooting is one of the things we enjoy doing together but this would be her first purchase. I made sure ahead of time that she had all her documentation in order, but explained that she would have to take the FSC test. Tom was very friendly with both of us and got her started on the test right away which she was able to complete and did well on. Tom walked her through filling out her 4473 on the computer and it was a very pleasant experience. Aside from DROSing her pistol, I had a firearm that I needed to ship to an FFL in Texas and Tom was able to help me out with that as well by performing the FFL transfer and preparing a shipping label for me. This morning's visit was about as easy and as personable as it could get and I really like the family-owned business feeling I got when walking in this store. They are closed Sundays which the owner had told me at the RMEF is because Sundays are for family which I really appreciate. Thank you Tom and Firearms Unlimited for the great experience and top-tier service! See you guys when we come to pick up my wife's pistol!

    Photos
    Sig P365 X Macro mags Tier
    Sig P365 X Macro mags Tier
    OK rifle
    OK rifle
    CA-Compliant AR-15

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    CA-Compliant AR-15

    AO Sword Firearms - guns_and_ammo - Updated August 2026

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