Jeff man was very reliable, reasonable, and trusting, couldn't have asked for a better guy for the…read morejob thank u jeff, very recommended!

Jeffrey was professional, prompt and accommodating when we needed a battery checked. It had been…read moreinstalled in the car in the previous year and although his labor warranty had expired he honored it because it had only been two weeks past the date. The car had been sitting for over 4 months and the battery had drained. He removed it and returned it fully charged. The car started right up. We are thankful Jeffrey's graciousness and professionalism.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! outstanding service. I'd go back anytime. Have my…read morevehicle done just filling the spaces because I have to, but the surface was great artesian rocks

Took my car in just a day or two from requesting appt. Was thorough and on time with the estimated…read morerepair. Of course, they were cheaper than the dealership I normally go to for maintenance.

If you want to pay mechanics to change your oil, go for it. I don't recommend this location for car…read morerepair. I paid a big price for this review by taking my truck to Punahou Auto Service. Lesson learned. I ultimately had to fix the truck myself. While most mechanics can hear, most mechanics can't listen. Communication is a major issue here. No contact with me before they replaced new, original manufacturer parts I had installed but charging me big for trial-and-error part swaps (SEE PHOTOS). I'll give the short story first before I get into details. IN SHORT: I took the truck in with a check engine light recording a P0305 (sometimes P0300) engine misfire. The truck was at Punahou shop for 5 weeks (plus two days). Nothing was fixed at a cost of nearly $1,700. The shop was tired of dealing with it and resorted to the "engine needs a rebuild," which was a diversion from their inability to find and fix the real malfunction. With truck returned, I bought test kits and reviewed the engine symptoms. I replaced the crankshaft position sensor, which stopped the engine misfire and the check engine light. I also replaced the fuel pressure regulator to fix very low fuel pressure at the fuel rails. Now, the engine starts at first turn of the key, accelerates without stutter/hesitation and has restored engine power under load to factory standard. THE DETAILS: I took the truck to Punahou Auto Service on March 6 with a misfire issue. I told them I had replaced everything from the distributor cap to the spark plugs and fuel injectors. They said an engine diagnostic starts at $650. I said no thanks at that price and asked them to remove the engine head unit and have it rebuilt (the truck has 160K miles). We had a verbal agreement, so I spent the next days believing this work was underway. The next Friday, they called and said the truck was fixed. By the time I arrived, they told me oops, the check engine light came back on and there was still the engine misfire. Before I left, I reminded them that they were tasked to remove the head and have it rebuilt (not do as they please). I was told nothing about cost at this point. Two more weeks passed, so I called to check the status of the head rebuild. They told me over the phone that they were sorry, but the past two weeks a Ford Ranger pickup was occupying the mechanic who had worked on my truck. I was upset that my truck sat for two weeks after they worked on it the previous week, but I remained calm and polite. I came into the shop the next morning to take my truck out of their shop in as-is condition, but they told me I owed them $1,100 and wherever I take the truck next the same fees for diagnostics will be charged again. Nothing was fixed and they had no clue what was causing the misfire, but said they think they are close to finding the problem. They talked me into keeping the truck in their shop. I was told the expense was currently at $1,100 so I no longer wanted the engine head rebuilt (they said it doesn't need it). Week four, they called on Good Friday before Easter to say they can't fix the truck so come get it. I arrived and paid the bill, which had increased to $1,659.55. None of the parts replaced were told to me in advance. I had recently installed those parts. After I paid the bill, the shop owner said the truck's engine is shot and the computer has the truck in 'limp mode', so I need to drive it at a top speed of 5-10 miles per hour or have the truck towed. Again, I was upset but remained calm and polite. I asked how did I pay so much money to receive my truck in this condition after I could drive the truck at 70 mph before I brought it to them? The shop owner agreed to keep the truck to get it out of 'limp mode'. I called the following Tuesday, but still not ready. This was week five. I finally received the truck in mid-April. The owner walked with me and I started it up. It didn't want to start and when it did, it was sputtering. I was frustrated and told him the truck always started fine on the first key turn. His replied that I need a new engine. I drove the truck home with the check engine light on and the misfire. Immediately, I bought test kits. I tested compression - all good. I replaced the crankshaft position sensor and the misfire stopped (check engine light also deactivated). I still had the hard-to-start/crank engine issue, so I tested the fuel pressure. I removed the fuel pressure regulator, which had an obvious dent in it. The valve inside seemed to be jammed open, preventing fuel pressure. I suspect the mechanic dented it because fuel pressure was fine before. Also, the wires to the Idle Control Valve were so taunt around the lower intake plenum that one was pulled out of the control valve. I had to replace both damaged parts. Now, the truck fires up on the first key turn and the engine runs without a sputter or hesitation on the accelerator. The engine power is back to factory standard with no misfire or check engine light.

Came in for safety check, 6 month maintenance service and a new key fob made ... Won and the crew…read moreare the VERY BEST here !!! They care about their customers and it shows ! Thank you Won & all the crew at PAR

Been my go-to shop for almost a decade! The staff is excellent at helping me keep the car in top…read moreshape and helping me schedule out bigger jobs/goals. Thank you

Wow, I am so impressed with this place! Called in the morning to get a diagnosis on my Mini. Titus…read moresqueezed me in and had me back on the road within a couple of hours with my car driving beautifully, a thorough explanation of the problem, and proactive advice for how I can avoid the issue in the future. They even invited me to stop by anytime, free of charge, if I wanted them to quickly check the issue in the future. Titus and Brandon were super friendly and the mechanic was meticulous, even replacing a couple of screws he noticed were missing. I could not be happier with my experience and will definitely be back. Icing on the cake...pricing significantly below the dealer! Mahalo nui, BME!

Taken my RR here a few times, and it's been great. Jeff is awesome and very informative if you get…read morethe chance to speak directly with him. My only issue is that the receptionists sometimes make it difficult to speak directly with him (or to the tech who did the diagnosis/work). And neither of them seems to know a great deal about cars, so it can be a little difficult to explain the issue in a clear way.

I recently had the coolant expansion tank and radiator replaced on my 2005 Jaguar XJ8 at Benz &…read moreJagz Specialist. I have been coming here for many years and have never had any issues, all thanks to the owner, Jeff. Also, a special thanks to Flora, who was outstandingly professional, kind, and friendly. Highly recommended!

If you want quality craftsmanship and excellent customer service - like old school, family vibes,…read morethen this is the place you wanna go! The owners care more about you than they do about money and it shows with how they treat you- with honesty and integrity. They're always open and upfront about their charges. I can't say enough good things about them! Their work is excellent, their workers are humble and kind and as long as I need body work on my car, they'll be the ones I go to! I don't live in town either, but I would make the drive for them- they're worth it.

I've been to Nakamura's Auto Body a few times for my insurance repairs and have been totally…read moresatisfied with their work! Good work, fast service and easy to work with!

New owner now Colin retired new owner is Vincent lam unsure about the cost for repairs????read more

I've been taking my 2 cars to Makiki Auto and today found out that it has been sold and now owned…read moreby Vincent Lam. I did a routine oil change and talked with Vincent on his story of taking over a "legacy" shop. Makiki Auto is known for the reliable, honest, and excellent service that was provided by Colin, the previous owner. It now appears that Colin is leaving his shop in good hands with Vincent. His prior experience spans over 30 years working in Dealerships and working/maintaning all vehicle makes and models. I truly believe his integrity and background will carry on with this storied auto shop.

I'm not a car person so when it comes to car kine tingz, I'm not sure of where to start. There was…read morea delay when I switched gears, google mentioned transmissions, and so I started with a phone call to Ray's. Service: Professionalism on the phone! They asked me all the questions to get an idea of what was happening. Scheduled me in to drop the car off overnight so they can be test it. Next day I received the diagnosis and a quote to fix. I appreciated their honesty and liked that they didn't pressure me to fix it with them. Overall: I'd recommend to family and friends and definitely return if needed. What they predicted came to pass so yeah... they know their stuff.

I've been going to Ray's Transmission Service for years, and Neal has consistently taken great care…read moreof me. Despite the name, he handles much more than just transmission work -- I've brought in my vehicle for all types of repairs, and every time the service has been top-notch. Neal is professional, knowledgeable, and most importantly, honest. He takes the time to explain what's going on, what actually needs to be done, and what can wait. I've never felt upsold or pressured -- just straightforward advice and quality work. It's hard to find a mechanic you can truly trust, and Neal is that guy. Highly recommend.