I highly recommend Heinz & Sons 57 Autobody. The Work done on my car was done properly for a very…read morefair price! I would go there again!

These guys are literally the best! They don't try and pull anything over on you. They keep you…read moreupdated on any of the repairs that may need to be altered. And they will find the cheapest way to get everything done properly. They have saved me thousands and thousands of dollars. I will be recommending them always. Thanks for everything you guys!

Recently stopped at Pleasant Valley to get a quote for a scuff on my SUV door, the gentleman who…read moreassisted me did a fantastic job and had me on my way quickly. I was so pleased and will definitely use Pleasant Valley in the future!

These guys are the best. I only had a little, yet I'm sure annoying, fix to my bumper and they took…read morecare of it so quickly. Their kindness and professionalism is A+! I highly recommend!

I made an appointment online and arrived on time. After explaining to the receptionist what I was…read morethere for and letting her know that I would be paying out of pocket, that there was no insurance claIm, they seemed completely uninterested. I explained that I had received one other quote to which she replied, "I'm sure that whatever the other quote was, ours will be the same or higher." Someone came out with me to look at the car but would not give me an estimate. He said they would have to take the car apart first. I've never been to a body shop that would not give me a written quote. This appointment was a big waste of my time. I've never felt so unwelcome at a business.

Took my 4 month old car in for repairs to rear quarter. Picked it up 5 1/2 weeks later only to find…read morethat a dent still remained and access panel was not installed. Scheduled a 2nd repair visit. 8 days later picked it up again. There is paint overspray on the tinted glass and the taillight lens. There are scratches and grind marks on the tinted glass . There is a hole in the carpet on the rear seatback. Never again

Staff was efficient, pleasant, and professional. I had three repairs from two different insurance…read moreagencies, which was bound to create confusion. Sam handled everything with ease. She really came through to make sure I was updated and things were taken care of. My car looks like new and I am so happy with the repairs. This was by far the best experience I have ever had with a car shop.

My experience with Crash Champions was nothing but positive!…read more Ryan's timely communication as well as professional advice were very much appreciated - especially so because of the stressful circumstances we were faced with. He expressed confidence that all would work out fine and indeed it did! The work was completed in a timely manner and the car looks great! This auto body shop has a long history of providing quality workmanship and responsive customer service ... all at a great value. Ryan's advice made an easy decision to save on costs and actually speed the repair time. What a great stress reliever! I'd also like to thank the lady (sorry I didn't get your name) at the desk for making the initial process of turning in the car fast and painless. Everything was explained to me in an understanding and friendly manner. Thank you so much! Finally, when I picked up the car, Sean was great with providing me everything I needed to know about the car and did not hesitate to tell me that should I have any questions I should feel free to give him a call. Really, the team at Crash Champions earned my praise and you could tell they wanted to get the job done right. Customer communication is one of their top priorities! Thank you all for your friendly manner and quality service! Matt/Brittany

Crash Champions,…read more Your 1 job is to repair cars and to therefore mitigate situations with customers. I have expressed my strong disappointment with your poor business ethics and will pass that along to my sphere of influence. Unfortunately that means that I will advertise to not use Crash Champions rather than to utilize Crash Champions. As a customer, I was recommended to you, came in to you, was estimated by you, and set forth to repair with you. Circumstances in our unpredictable family life came along. We communicated about reschedules and then 2.5 weeks ago re-initiated repairs. Within 18 days Crash Champions still did not have 1 part ordered or had any schedule to repair our vehicle that was already on file. The parts had been on site, sent back, and then NOT re-ordered. The worst business part was how, as manager, Ryan Gibson did not communicate ANY of this until he had emotionally told an unvalued customer that he felt "hung out to dry" (accusatory wording). Furthermore, as an excuse Ryan Gibson and therefore ALL of Crash Champions refused service and issued refunds without notifying the customer that Crash Champions allegedly "couldn't get parts". Crash Champions has 1 job and customer service obligations that go along with fixing cars. Crash Champions Manager,-Ryan Gibson your leadership grade is an F- Dr. Howard

I was recently rear ended on my way to work. To my dismay, my car had a hole punched into the…read morebumper from the frame of the vehicle that hit me - so very disruptive to the German styling of my Passat. Ultimately a new bumper was needed, paint work performed and a few dents needed to be pulled out. I had no idea what to do for repairs and looked around for a well reviewed shop to take on this relatively small job. I found Gerber on Yelp and I have to say, I am phenomenally happy with my experience. Submitting a quote online was super quick and easy. I received a response in a few hours. Later, I submitted a claim through the responsible party's insurance. I was interested that the shop performed their own paint work and was skeptical that they could match my car's unique red metal flake finish. The technician assured me that they do their best but let me know it may be a slightly different shade in certain lighting conditions. I was definitely a bit worried, but it turns out that they did an excellent job. I got a call about a week later that my vehicle was ready for pickup. I was so happy with the results of my repair! The bumper matches the rest of the car perfectly and the workmanship is second to none. I couldn't be more pleased. What's more - they matched their quote within about $50. You just can't beat that. Gerber turned out to be an excellent choice. I kind of wish I got rear ended harder so they could have done more work on the car (I'll be careful what I wish for).

Prestige Auto Works-PAW on Douglas in Milwaukee is a genuinely superb place to take your car for…read morebody repairs, paint and detailing. After 181,000 miles, my 2014 Tesla Model S suffered damage to her hood and bumper. Having taken my cars to PAW for nearly two decades with incredibly excellent results, I had no hesitancy about trusting their award-winning abilities. My insurer (State Farm) immediately approved them, PAW saw me with no delay, and all I needed to do was drop my car off and pay the deductible when picking my Baby up after repairs were timely completed. The friendly and courteous staff made the entire experience stress-free and, as usual, their work was exceptional. I should mention I had PAW detail my S while the repairs were being done. My girlfriend was astounded with the result, telling me the car looked as if it were "two days old!" Please consider them the next time collision, paint or detailing work is needed!

Probably the worst customer service I have ever experienced…read more For a very simple repair, the office seemed to stumble through the process. Then the repair required two weeks. Once completed the cost was $400 more than estimated. In a conversation with Brian Birch, the manager, he stated that he was doing us a favor not charging us more. He also stated that a "person of my character" was not worthy to talk to and hung up the phone. Now the car is held hostage until we pay the additional charges. I hope others will steer away from this company. They simply are not what they claim to be.

Our car was slightly damaged, which was covered by the person's insurance company that hit our car…read more The front end damage was limited to several paint scrapes, window wash container crack as well as scrapes on the passenger side head light. The car was brand new with 1,800 miles on it and we were expecting the car be brought back to the brand new look. The repainting portion of the repair was done to our satisfaction, however Mander was terrible in regards to following up with updates of progress of the repairs as well as the window wash container repair. It wasn't until after several times communicating about the window wash leak, that a manager became involved and it took convincing to have the tank filled to actually find out the window wash container was cracked halfway down and needed replacing. Once that work was done, when arrived to pick up the car and noticed they did not catch several scrapes on the headlight assembly. We ask for that to be replaced as well. After not hearing from them, we contacted Mander 36 days after they said they would order the part and we were told it still hasn't arrived. At that point we decided we no longer wanted them to do any further work on our car and ended the relationship.

Great products & pricing. Worth the drive to Saukville. Knowledgeable, helpful, & personable staff…read more Didn't make me feel bad that I didn't have a huge budget. Highly recommend (& I don't say this lightly).

Oil change/tire rotation Appt at 1500 its now 1650 and it…read morestill isn't done? When I scheduled appt i was told an hour max! Can't rotate tires heavy duty hoist not available! Seriously? I get everyone is short staffed but come on! Now we blame it on the new system! Not acceptable! I would give a zero but I can't.

They did an excellent job; it took quite awhile but it was worth the wait. Everyone was nice to…read moredeal with, even though I called a lot to check on the progress. They even cleaned my vehicle, inside and out!

They went above and beyond to work around my schedule to pull a dent out of my truck bed with…read morepaintless dent repair. The truck looks good as new and there is no sign of it ever being there. Once that was done for a courtesy the buffet a scuff out of the wheel well covers and washed it. A++++ job I could not be happier.

I recently purchased a 2010 Toyota Tundra pick up with 110k+ miles from Newman Chevrolet. The day…read moreafter my purchase, I took the truck to a Milwaukee Toyota dealership to have all of the recommended services brought up to date. During that process, the Toyota dealership 'found' the water pump to be leaking. Toyota's quote to replace the pump was $900+. I acquired an extended warranty from Newman (at the time of purchase) because the Toyota was out of warranty. Although the repair would have been covered by the warranty, the defective water pump was determined to be a pre-existing condition by the warranty company. Consequently, they refused to cover the repair cost. I contacted Peter Igel, my Newman sales consultant to express my displeasure and frustration with the situation. He, in turn, worked with Tony Pirlot, Newman's Truck Manager, to resolve the issue. Despite the fact that I purchased the truck without a Newman warranty, and further, that they had found no evidence of a defective pump at the time they did their safety inspection, Tony arranged to replace the water pump at no cost to me, even providing a loaner for use while the repair work was done. Tony and Peter provided satisfactory resolution to my problem. Their efforts exemplify great customer service.

AC compressor was dead and we decided not to move forward with a $1700 replacement. We were still…read morecharged nearly $300 for just a diagnosis