Ahhhh! I can't say enough great things about Johann and his guys. As other reviews state, his…read morecommunication was excellent and I received a quote back so quickly. We have been working on our house for a year, so I wasn't used to such a responsive contractor :). Within a week, I received the quote, scheduled the work, and had the work completed today! Ours was a little more than putting up a tile backsplash. We had to tear out an existing backsplash, repair the walls and then put up the new one. Johann's crew was prompt, clean, and completed the job in 3 days! And it's PERFECT! I'm so so so happy with the results, it's too hard to express in words how pleased I am with his work! AND.... They're so friendly and personable! A pleasure to have in our home. Thank you again, Johann! Please, everyone, if you're thinking of tile work, hire him!

Highly recommend Tigele for tile work in Chicago. Worth every cent and completed the work well…read morewithin the expected timeline. High quality work, timely service, and great clean up. We worked with Johan, who installed a new backsplash in our kitchen. He was on time and cleaned up extremely well. He communicated throughout the process and asked questions whenever clarification was needed.

Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

What an amazing job Lucas and his team did on my bathroom tile! To begin the project, floors,…read moresurfaces, etc. were protected from dirt and dust that can occur during tile installation. Lucas patiently reviewed design options with me and provided insightful guidance throughout the install. The attention to the smallest detail, combined with the use of a laser to ensure straight lines of tiles was impressive. No detail was overlooked! The color selection of grout was carefully coordinated with the tile. The workmanship is OUTSTANDING! The team demonstrated the same quality standards as they grouted and cleaned the tile repeatedly. Upon completion, Lucas, and his team cleaned the bathroom, and their work area. Soma tile was on time and a pleasure to work with! They truly are craftsman and take pride in their work. I would strongly recommend Lucas and his team.

I stopped in the store and they didn't have a lot of options I liked in stock. If they recommend…read moretile installers (I didn't ask) I would never hire them because the tile jobs in their showroom were really sloppy. Not a good sign.

Helpful in calculating trim amount and options, but poor communication and overall experience after…read moreI purchased product. Was provided free delivery because the product was a day late to their Skokie location, but then only received a part of the order so in order to avoid delays to the contractor I had to make an extra (unnecessary) trip to pick it up myself. They offered delivery again, but given that this was the second issue I felt like I couldn't rely on them to be on time. Things happen, but both times no one contacted me to inform me that there was an issue. Had a much better experience for a similar level of product and price point at Floor and Decor without the extra headache on my part. Also, maybe just bad luck on my part, but several of the items I wanted that they had in display in their showroom were out of stock with no info on lead time for ordering.

Bert and Raymond did an excellent job installing our kitchen back splash. They were very timely,…read moreprofessional and had amazing attention to detail. Would 100% recommend their services!

Enzo's Tile did an excellent job with my kitchen backsplash. The crew was made readily available to…read moredo the job and they were able to squeeze in the grout the next day. The quality of the work was excellent and the cost was reasonable too. I would recommend them to anyone. I'm even considering them for my over-oven microwave installation.

Radek was quick with a quote, easy to schedule and offered advice on materials. On the day of…read moreinstallation he was prompt, prepared, and worked efficiently. He did a beautiful job installing our backsplash, we absolutely love it.

Very responsive, came on time, did excellent work-making our shower look like new…read moreKept the workspace clean and completed everything in a very timely manner Would certainly recommend him and will work him again at any opportunity

These folks are helpful…read more I have a bathroom to tile. I'm trying to match a traditional color but want to use some tile to make it pop. Large selection and helpful staff. Look for the red and yellow tags to give your budget a break.

As first-time tile buyers we were pretty unsure. But the staff at Tile Shop were all of them super…read morehelpful. They not only explained things to us, they handled our questions over the phone, and helped us when our delivery arrived. They even spent extra time making sure we got what we needed. No complaints, very satisfied with service and product.

The sales team is full of knowledge and very helpful. It's not often you walk into a place of…read morebusiness and the workers treat you like they actually like working there! The cost of tile is astronomical these days, but I found the prices at tile outlet to be very reasonable, but I guess that is subjective, depending on your budget. I will definitely return to tile outlet for my future projects!

Good prices. Nice and helpful staff. Come with your measurements. Good samples to seeread more

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Update: The team followed up with us after the service and adjusted the price based on the work…read moredone. We appreciated the customer service and response. The scope of work was poorly assessed from the start. A FaceTime call was used to provide the initial quote-- an approach I would not recommend for this type of work. Once on-site, it became clear that not all of the quoted services were necessary, yet Sir Grout refused to adjust the price, insisting we were bound to the original agreement regardless. Most reputable companies would reassess the work order upon arrival and charge fairly for what was actually completed. We ended up paying for work we did not need. Disappointing experience, and I will not be using Sir Grout again or recommending them.