I came in while shopping for a moped for my niece and had such an awesome experience from start to finish. The aloha spirit here is real. Tristen was fantastic, she was super friendly, patient, and knowledgeable. As someone newer to mopeds, I really appreciated that they offer a free lesson for beginners, and the option for a test drive if you want a little extra confidence. That balance of fun and safety really stood out. The entire staff was wonderful, Corey and everyone else were pleasant, helpful, and made the whole process feel relaxed and enjoyable. No pressure at all, just good vibes. It was also great to learn that they can service the moped in the future, which gives peace of mind beyond the initial purchase. If you're looking for a moped shop in Hawaii with great people, solid support, and true island energy, this place is a gem. Highly recommend. Mahalo! read more

I want to give a huge shoutout to the team at Apex Motors -- especially Danny (the owner), Trinity (in sales), and the incredible mechanic crew. Earlier this year, I purchased a first-release new model, and as expected with such a rare situation, a minor complication came up. The way the team handled everything was truly outstanding. They showed genuine aloha spirit throughout the entire process -- even making sure I had a rental option available while the minor fix was being taken care of. They were patient, supportive, and fully committed to making sure I was taken care of. Danny leads with honesty, Trinity was professional and kind, and the mechanics clearly take great pride in their work. I highly recommend Apex Motors to anyone looking for a team that stands behind their customers and treats them like ohana. Mahalo to all of you! And if I showed a little mainland attitude at any point, I sincerely apologize -- I absolutely love my moped! read more

Purchased a moped here at Apex with the help from Tristan. She provided great customer service and helped me with all the questions I had. They also asked if I know how to operate/ride a moped as well so don't be afraid to say something if you need to learn more about mopeds, better to be safe. I'll update accordingly when my moped goes for its first check up. Mahalos! Drive carefully! read more

I bought my moped from here over a year ago, and it's been my go-to shop ever since. Whether I need a repair, maintenance, or even a tow, I always call them. They're super reliable, communicative, and the service is always fast. The owner and everyone here are friendly and easy to work with. Highly recommend! read more

I purchased a used moped and took it to Apex for repair and overall maintenance. Excellent job, friendly service. Very happy with the cost and pick up service. read more

Awesome customer service. Brought my young moped to life. I'm coming back service again. I recommend great and devoted service. Mahalo.

I had an excellent experience buying a moped with Apex Mopeds. I had been looking for about a week writing people on facebook marketplace looking for a good deal but with little luck communicating with people. Called Apex on a whim and they had multiple used bikes for sale at similar prices as the offline sellers and with more confidence that the bikes were in good shape. I've been riding it for weeks now around Honolulu and have zero complaints! read more

I was referred to Apex Mopeds by my coworker for some upgrades to my moped to give it that extra boost. After getting a quote I opted for it to be picked up from my job location and then dropped off when the work was completed. And let me tell you the customer service and communication at this shop is 110% Best of Best. Danny and the crew delivered on every aspect. Shout out to Corey who got everything dialed in and running crisp. Even my initial call to the store was handled professionally and explained in a way that I could understand what I wanted to have done. The moped is running exactly the way I wanted it and everything was completed in less than a day. Apex Mopeds comes highly recommend in my books for their sales, servicing and upgrades to your 2 wheels. Mahalo again to Danny and the entire crew! read more

I actually called a couple of places to price around before I called Apex. They were super straightforward with the price and easy to work with. Cleaned out the carb for and gave me a run down of the basics of riding the moped once I bought everything. He even helped recommend the most heavy duty lock seeing as theft has been so bad lately. Overall this was a quick and easy process with very helpful employees. If you're looking for a moped check em out! read more

Apex Mopeds - Honolulu - Pronto Moped - Motorcycle Dealers Near Me - Honolulu, Hawaii

We popped in to check out their inventory and were pleased of the choices they had. Davis was a wonderful agent who helped us. He is knowledgeable in his products. He taught our son to ride with patience and confidence. We didn't feel rushed to make a purchase at all. The transaction was easy. read more

Apex Mopeds - Honolulu - Motorcycle Dealers Near Me - Honolulu, Hawaii

Thanks for all your help Denny with my new moped! Super stoked and appreciate all the info and friendly service. read more

Apex Mopeds - Honolulu - My new whip! - Motorcycle Dealers Near Me - Honolulu, Hawaii

I am writing to address a series of concerning incidents regarding services provided by Apex Motorsports. As the representative of Jordyn Brown, I wish to bring to your attention a disconcerting pattern of behavior exhibited by your establishment. Over the past three years, Apex Motorsports has repeatedly conducted unnecessary work on a moped belonging to me (step father) and despite the moped being in perfect condition. On the dates of November 26th, 2023, and November 19th, 2023, unauthorized services were performed without the explicit permission of the registered owner. Moreover, it has come to our attention that these actions were carried out without regard for the disabled status of the owner, which constitutes a troubling exploitation of vulnerability. This disregard for proper authorization and the financial well-being of a disabled individual raises serious ethical and legal concerns. We kindly request a formal explanation for these unauthorized services and actions taken against a vehicle that did not require any maintenance. Additionally, we request a refund for the charges incurred for the unauthorized work. We expect a prompt and satisfactory resolution to this matter. Failure to address these concerns may result in further legal actions being pursued. If I don't hear from you , u will hear from The Star Bulletin, KHON, as well as the better business bureau. I have contacted my close advisors and attorneys who have advised me to contact them immediately should 1) my money isn't recovered to me, 2) should you take advantage of my disabled step son who is diagnosed with multiple conditions that you all know he has and has stolen from him more times than I can count. Prior to Jordyn becoming my son , his mother was a single mom of 3 kids working as a nurse for the Air Force and a Veteran. I come from a long line of family starting from my Great Grandfather. You will hear from my attorneys, public relations executives, as well as my colleagues who are with the BBB and the state of Hawaii. read more

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I've been coming here periodically for several years now, whether to get a new or replacement moped, or get my moped repaired and have never had any problems or a bad experience with Apex Motorsports! Danny the owner of Apex Motorsports and his staff and crew are very awesome and very helpful overall! Customer service and knowledge are super helpful and excellent! read more

Another satisfied customer.... The process was quick and painless. Had been waiting on their shipment of a particular model and picked up my moped, yesterday. Thank you for hooking me up with the moped of my choice and color. This is my first moped and gotten the a fast overview and was on my way. Thank you for the quick service and the awesome customer service, Davis and Trinity! read more

what a liar. the carb cleaning you threw on after the argument as retaliatory. as a way to revenge me for being upset. and guess what. after the carb was cleaned you gave the moped still not running. i did a motor swap with a brand new motor. that carb was already clean. yes the body panels was off, because as a hobbyist we paint things and modify things. in the end i paid and didnt get what i paid for and paid for things that wasnt needed read more

Came by and was impressed with their selection. I did not feel pressured to purchase and all the employees were friendly and helpful. They made sure I felt comfortable and gave me all the information I needed before and after purchasing. Overall, very happy with their service and attention to detail. read more

Purchased a 2018 pronto used for great price super friendly staff definitely would recommend. They Also have great deals on new mopeds. read more

Apex Mopeds - Honolulu - SCOOT! - Motorcycle Dealers Near Me - Honolulu, Hawaii

If you're looking to buy a new moped, go somewhere else. I bought my moped brand new from this place and it broke down on my ride home. When I picked it up after they had to tow it, it was put together wrong. This happened AGAIN after my first oil change. Now, six months later, my horn continuously blows. When I called to have it checked, they told me to "just fiddle with the button" and offered to check it if it "keeps happening" even after I told them if had been happening for a week. Now, I am a customer of Moped Garage JP Powersports and they have taken much better care of me. read more

I quit going to this place for Oil changes / Maintenance for my moped because I caught them making up things and charging me for it. The first time they said they had to replace the spark plug cap because it was rusted. I came back a week later about something else and they told me they had to replace the spark cub cap due to rust... This new guy didn't know they already played me for that a week earlier... Several months past, and I bought a new moped from a different place but got a Nail in my tire. Apex was the only place close to where I live that I could push my moped to, so I called them and asked how much to patch a tire, they said $25.00. So, I walked my moped a mile to their shop and when I went to pay the guy said $62.00. WHAT???? They will scam you!!!! BEWARE!!! read more

I would put 4.5/5 if that was an option. I bought my first moped here and everyone is nice! I wasn't able to pick up my moped after I dropped it off recently for an oil change and they were able to hold it overnight with no additional charges. Another thing I witnessed was an unhappy customer in front of me and one of the employees was able to reason with them to agree. Service is usually fast and will give an ETA for how long something will take if asked. Prices are fair, as they have to charge for parts and services to make a living. They have rentals for you to drive around/back home until your moped is finished. I've been with them for a year and I have only one complaint. Several months ago, I took in my moped for them to fix my rear rack. A screw stripped the hole after being ripped out and they tried to fix it, but it never held and continued to be loose. I was charged around $30-40 for it when I later realized it needed a bigger screw to fit the new hole. That cost me around 50 cents to a dollar to buy and is still holding strong to this day. Even though the problem wasn't fixed, they were still helpful in trying to find a solution. To improve this, ask other employees how to fix the situation or how to improve it if you feel it isn't secure enough. It took a few pulls on the rack and it was loose, that isn't fixing it. Overall, I still recommend this place because their general services are amazing! Danny the owner is very nice and will help out any new owner of a moped learn before they drive away. I felt no patronizing when I first came in asking questions. read more

Had an instance to need a repair on a motorbike that had been involved in an accident. The team at Apex retrieved the motorbike, repaired the damage and had the owners back on the road within a day at less than the estimated cost. Typically do not utilize mopeds, however to those that do, I would not hesitate to utilize Apex in the future nor to recommend them. The staff was friendly, professional, and accommodating to my needs. Well done and recognized. read more

Highly recommend! Apex is my go-to for all of my moped repair/safety/registration needs. Kylar was super friendly and helpful. He answered all of my questions and was very knowledgeable and left me feeling at ease when I thought something was wrong with my moped suspension. So nice to have found a trustworthy place with employees who care! read more

Danny was super helpful and polite. He told us all about the moped and how to keep it in good condition. Great price for used and brand new mopeds. He also let my dog inside the building as it was a hot day. Can't say enough good things about our purchase with his shop. read more

Danny helps me a lot! Thank you for your service. I could find my favorite moped in here!! read more

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We visited many moped dealers in the area. Apex was by far the best with the most selection and excellent customer service. Danny was prompt and made us feel comfortable while shopping for the right moped for our son. After the purchase, Davis was very helpful explaining all the details about the moped. He answered all the questions our son had and was very polite and sweet. Overall, a wonderful experience. read more

Definitely the best staff we have come across. We were getting our daughter a moped for college without knowing anything about them and they made our purchase easy. Their customer service was amazing and their willingness to show our daughter everything she needed to know was so comforting to us. She had never been on a moped before and they made sure she practiced and was ready before she left. She loves her moped and we would definitely buy again if needed. Thanks to the staff again for helping her!! read more

Apex Mopeds - Honolulu - They worked side by side to get her ready!! - Motorcycle Dealers Near Me - Honolulu, Hawaii

Simply stated if you're looking into getting a moped look no further and head to apex. I had a super awesome experience and I am more than grateful to have had such an easy breezy experience. They were super awesome about getting me the color I wanted even though I was super indecisive at first. I ended up ordering the white and it was ready in two days. To my surprise this place is a one stop shop and Danny does all the safety and etc. himself. Two thumbs up from me read more

Apex Mopeds - Honolulu - Motorcycle Dealers Near Me - Honolulu, Hawaii

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Danny is the man! Anyone who knows me knows that I love mopeds, so when I first got to Hawaii I immediately looked up a moped shop. I found Apex Mopeds, owned by an awesome fellow named Danny, who hooked me up with a sweet ride. It's a brand new 4-stroke moped that goes about 35 mph on the flats (50mph on a nice downhill) and has allowed me to see a side of Hawaii that I wouldn't have otherwise. Parking is a breeze here when you have moped, with a car, not soo much depending where you go. If you're in need of transportation and want the freedom that being on 2 wheels brings, hit up Apex Mopeds for sure! read more

The best place to buy a moped. Everyone is super helpful and informative. I've never ridden a moped before and I was even included a nice run through and test drive. I've never been happier with such a large purchase, and it was super smooth! read more

Apex Mopeds - Honolulu - Periwinkle pronto moped - Motorcycle Dealers Near Me - Honolulu, Hawaii

You know when you spend over $1,000 on a moped and you call them up to ask them if you questions about a couple upgrades you get no answers whatsoever they will not tell you anything even though you spent you know good money with them as far as asking them about high performance parts or any upgrades or the Big bore their answer is to bring it in not even a simple question will be answered I think that's wrong and they have the worst service out of any moped motorcycle shop that I bought from this is the worst they will not answer any questions even though you bought your moped there even if you ask a question about the moped they'll tell you to read the manual I mean that's pretty s***** if you ask me that's bad business I will never buy a part or call them ever again and I do not recommend this place whatsoever I mean the name of the game is customer service and you get zero with them read more

Apex Mopeds - Honolulu - 50cc pronto moped - Motorcycle Dealers Near Me - Honolulu, Hawaii

I brought my moped to get my gas tank fixed due to water damage. I also had issues with the window that shows my mileage and gas tank lvl was very foggy so they offered to replace that along with fixing my gas gage since that wasn't working properly as well. I was told all these issues were "fixed". I was riding on the road when my moped stops running. I see that my gas gage lvl is only a little under the full mark. I call the shop and tell them that I'm stuck on the side of the road and that the gas gage they supposedly "fixed" clearly wasn't fixed otherwise I wouldn't have run out of fuel. He tells me I can either push the moped to his shop or push it to the closest gas station or he's going to charge me $50 to pick up my moped even though it is their faulty workmanship that I was left on the side of the road. Terrible business practice. I run my own business as well and I would never charge my guests for my poor workmanship. I paid over $150 in repairs all to have my gas gage still not working properly. read more

One of the biggest rip offs I have personally experienced. buying a moped from them was super simple and easy so at first I was pleased. I came to find out that they are selling lower quality mopeds for the same price as other shops in town. On top of that I have taken it in to be serviced for trouble starting twice. they changed the spark plug cap and charged me 80 dollars each time. (The second time I walked in and said my name and the guy just said that'll be 80 dollars without greeting me or briefly mentioning what they did to fix my moped). I just went to a different moped shop in town and they did the same thing along with an oil change for about half of the price... and I'm not even under warranty with them!!! I never write reviews but I felt like I had to share... i know that Apex looks a lot more "official" and "shiny" than other shops in town but there are plenty other places that are much more reliable and affordable. read more

Kyler is the most down to earth and kind people. I have an embarrassing story-- came to rent a moped without ever having driven one before thinking that it wouldn't be too difficult. Kyler spent thirty minutes with me in the neighborhood behind the store coaching me. At the end, I was too terrified to take the rental out ‍‍‍‍‍ lmao. But Kyler was so nice about it and gave me a free refund. Thanks for being so kind and understanding. Great business with great people. read more

Went to apex to look for a scooter and Danny made the process quick and painless , bought the revival model moped and got it ready with everything I wanted in just a couple of hours , spent the couple of hours riding around on the loaner moped he provided and was pretty stress free. I did buy a chain lock for $89 to find out it was too thick to pass through the rims but ill go ahead and blame that on myself for not checking before I purchase. I have nothing to say negative will be going to apex for regular maintenance. Thanks Danny ! From : Landor read more

if I could post a negative I would the incompetent mechanic did not put my scooter back together correctly and my fender came off when I was driving and my muffler and tire was loose and I had to take it to another shop because I had gone back twice already to complain and they still did not fix the problem not professionally fixed and not able to fix the problem after I paid very unprofessional and I will report to the better business bureau read more

service was dope and down to earth, i don't recall the guys name but he was dope. i got a used moped with a upgrade in speed which was dope and my friend got a new one also with a upgrade. service was really good and the place was clean which is important. definitely recommend they have a great selection read more

Had Apex installed 80CC bore kit on my moped. I just walked in and dropped my moped. Had it back within 2 hours. Everything ran great.

Wonderful! I have never felt more respected when asking questions, getting advice, and receiving service at any other automotive shop than at Apex! I was welcomed into the shop and immediately helped with my inquiries, and even offered advice on future ideas. I looked at helmets, tried one on, and was shown all its features by the store employee. I was in for 10 minutes max, and left confidently with a new helmet! Later in the day, I brought my moped in for getting screws for my license plate, and the store employee immediately insisted he screw the plate on for me. Just out of the kindness of his heart! He refused to let me pay for the small task, and I can't wait to go back for future projects on my moped to repay how amazing Apex has been! read more

Danny was very helpful! Called ahead of time to reserved my moped and it only took about 3-5 days for them to built it. Everyone here is friendly and honest. There was no hidden fees and their prices are unbeatable! I'm very happy with my purchase and will continue to support this business! read more

Apex Mopeds - Honolulu - Red Pronto Moped - Motorcycle Dealers Near Me - Honolulu, Hawaii

I shopped around several Moped stores in Honolulu before finally deciding on Apex Mopeds because of the GT-Pro. My purchase included the GT-Pro, 100cc Bore Kit, rear rack, and Trimax alarm lock. The Moped works well and the bore kit ensure my moped can hit 45 on a flat road. I would like to give this store a higher rating, because the bike is great, but the customer service leaves something to be desired. I experienced problems with my trimax lock immediately. I brought into the shop repeatedly and received no adequate resolution or assistance from the employees or owner until the 5th visit, when a more helpful mechanic finally resolved the issue. The problem stemmed from a simple lack of staff knowledge, which appears driven by high turn-over and general lack of training. The problem with the lock was relatively easy to solve, but the resident knowledge and concern with customer service was not present. I would recommend this store for the quality of mopeds on-hand, but based on my experience, I would not hold your breath on decent customer service. read more