I had a great experience from the phone call to showing up. I came in for a pre-inspection for a…read morecar that I was planning to buy. The staff was knowledgeable about the car I was planning to purchase and I left with information about things that will save me money on future repairs. The front desk lady was also very kind and welcoming. I would recommend that everyone get thier car checked out before buying! The pre-inspection is also amazing because it was a reasonable amount.

I took my Tesla there because they advertise as an EV and hybrid shop and should have suspicious…read morewhen I was given a 9:00 appointment for the next day. Rather than simply fixing the AC as requested and charging me labor and parts they spent an entire day "diagnosing" the system, as well as every other inch of the car, including photographs and a fancy software print out. Of course they recommended several unrelated (and unneeded) services which were thousands of dollars. At this point I was informed they would charge me $358 for the diagnosis unless I engaged them to do the repair. After another 6 hours (the next day) trying to figure out when they could start and if they could get the parts, with no assurance of when it would be ready, I withdrew authorization and paid them their diagnostic charge to get my car back. I'd stay away.

I was originally going to leave a 4 star review based on a moderately irritating gripe, but I'm…read moregoing to give some grace and let it slide.. especially since my total cost out of pocket was $120 less than estimated. That was a pleasant surprise. I have a warranty through CarMax and Franky's was listed as an authorized mechanic service through RepairPal. Dropping the vehicle off was easy, the communication was great, they always called with updates or picked up the phone if I called them. The repairs were great, no complaints. My gripe is that they had the vehicle 10 days because they originally ordered the wrong parts, the gentleman on the phone made a comment that they weren't aware that my SUV had an advance technology package. They should have known this by the VIN, all I had to do was Google my VIN and the first result told me the specs of my specific vehicle. Having to wait an extra week was annoying, but I can't even say for sure the MaxCare warranty dept didn't make the mistake, so I'll forgive it. Aside from that, everything else went smoothly and I didn't feel like I was being mislead or taken advantage of.

Do the right thing. The owner of Frankie's Real Auto didn't. If you don't fix the problem. You…read moreshouldn't take the money, but they did. They car was ready, but it was still overheating. They didn't stand by their word or their work.Thats dishonest business. If you tell the customer the car is ready and you get paid but the problem still exist. What kind of man still takes the money? I talked to the owner. He really sounded like he wanted to do the right thing. He said let me see what I can do for you. I'm a home health nurse. I had to go see a patient. I said, I'll call back and when I did he decided not refund the money. He knows he should have given the money back. Some men just have a hard time doing what's right. It's really difficult to find good honest people, but you learn the hard way who isn't.

Isidro show up on time, CLEAN, NEAT and PROFESSIONAL. They detailed two my cars simultaneously to…read moreperfection. If you're a car lover like me, then I would HIGHLY RECOMMEND THEM!!!

told these guy I didn't want a full detail I just wanted to get seats shampoo. of course you would…read moreimagine this guys advertise as profesional detailers you call this guys instead of taken your car to a car wash where we all know these people are train to just wash cars in production manner. I receive the car full of vinyl dressing on top all the coffee stains seat where streak by chemical and dirt of the leather spray directly on the leather pour vaccum groms under the seat and on top of that didn't even apply the vynil dressing correctly because it was extremely heavy and all over the the windows..

Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

So happy!! Stuart took very good care of my baby while she was in the shop for body repairs and…read morealso CLEANED MY INTERIOR FOR ME??? Amazing. Carol is very informative as well and helped me with all questions I had when I first arrived as this had been the first time I had ever had someone hit my car. I recommend this place for any body repair needs you may have!

We have a 2012 Audi Q5 that we love and were convinced we should only have serviced through our…read morelocal Audi dealership. We were methodical about it... until we met the crew at Solo Motorsports. For the last 3 years now, we've had all of our service issues handled there and have never had a single complaint. They are a small shop, with high personal detail given to each customer. Each time either I or my wife walk in or even call... they know who we are. They've made practical suggestions to keep our vehicle running longer and then made fun suggestions to see if we wanted to turn our quiet unassuming family SUV into a yuppie rocket wagon from hell!! We have always said that this is one of those vehicles that we will own until it dies. With help from Solo Motorsports... we plan on enjoying it and keeping it running for as long as possible. I'm not sure I'd ever take it to an Audi Service Center again. We're spoiled now.

Beware - my card was charged higher than what the invoice showed (what the invoice showed was a bit…read morehigher than what was verbally quoted is another matter altogether). Realized this when I saw the charge on the card. Called to inquire why there is a difference. Was told that they charge 3% for processing any card payment, though it is not reflected on the invoice and neither did they say anything about it when taking the card. When I mentioned that I would have appreciated having been told about it at the time of payment as it would have allowed me to consider other forms of payment, the fee was refunded but the response that followed is what I can only categorize as rude and unpleasant. Not recommended.

This business was amazing. They help me put a new engine in my Ford truck and it was very…read morereasonably priced and they did quality work. I put some mirrors on my 2000 Ford expedition and I was able to wait while they did the job. Fair prices, quality work, professional and good communication. .

I have been bringing my box truck here for over a year for oil change and other repairs…read more They do an excellent job and the price is right! If your check engine light is on OR something is wrong with your car/truck ****COME HERE****

i was paying out of pocket for repairs. Shawn by far gave me the best, mosy manageable price for…read morethe job The work was done on time wirh an outstanding result. I was happier with Othneal's work than i was with Caliber's work on a previous job. The paint match was perfect, and they even touched up some areas not discussed in the price! The receptionist, Miss Grace was so helpful and accomadsting as well' I would use this body shop again!

Do not trust this organization that he lie to your face and just Mickey mouse your vehicle !…read more I never dealt with a body shop who does such BS ! I toke my car to this shop for a rear end damage and got so much money from my insurance and the only thing he change after 2 months was the bumper and he used all the old part and pocket all the money ! My insurance company paid for every single part but he didn't charge nothing and currently my insurance company after him to charging back for the part he dint replace ! Do not trust this guy or anybody in this business !!!!

We had significant front end damage to our truck and, based on the reviews, had it towed 30 min…read moreaway to Glamour. Daniel and his team did not disappoint! I was more impressed with Daniel every time we spoke/emailed. Excellent customer service! We have a family member who owns a body shop and his 'friends and family discount' estimate was more than Daniel's. It wasn't just the price that sold us, but Daniel's honesty, assurance, and professionalism sealed the deal. While he had the truck, we asked him to replace the backup camera. He shopped around and got us the best price and even did a lot of re-wiring at no extra charge. They did a fantastic job on all of it. Looks better now than when we bought it! I would recommend Glamour to anyone.

Wow talk about good customer service, cost, and turn around time. The auto body/collision shop that…read moreI use to go to closed so I was on the hunt for a new shop, specifically a family owned business. I narrowed it down to 3 shops and chose Glamour Auto Body Repair based on their reviews. I called on a Friday & spoke to Nick. Brought my car in that same day for an inspection & quote with Nick & the quote was lower than my insurance deductible. Was told that the repair would take 2-3 days. Dropped off my car yesterday morning and received a call today mid morning that my car would be ready by lunch. I was expecting it to be ready closer to the 3 day mark so this was a pleasant surprise. When I went to pick up my car the cost was still the same as the quote I was given. Both Daniel's (the manager & technician) were there during my pick and was very friendly. When I tell you my car is super squeaky clean! They did more than just fix the back bumper damage that I brought my car in for. The front of my hood had some wear & tear marks and they are completely unnoticeable now, thank you! My car looks brand new and clean inside and out, and vacuumed. Thank you so much to the entire Glamour staff for a wonderful first experience. It's not easy finding good auto body shops that have everything: great customer service, fair price, reasonable turn around time, and good workmanship but this shop has it all. I highly recommend them & now have them saved as my first contact for any future car work.